A friend referred me to this business for my wife's vehicle, and thank God he did. We have used…read morethem multiple times for multiple vehicles since. It started when we had an issue at an area dealer who quoted me a price that I felt was totally inappropriate for tires and told us we needed new brakes and brake pads for my wife's car when I did not believe that to be the case. When we stopped by Cary Tire & Auto Center, they were able to get us quality tires far cheaper and they confirmed that our brakes were not ready to be replaced yet. That single trip saved me over $1200 that an area dealership wanted for the same service... Also, the service has always been very pleasant, they have squeezed us in on short notice, and provided a rental vehicle when needed. I have recommended this business to numerous people and will continue to do so.

Rich did an amazing job on my Jeep Renegade... a mysterious issue I was having and he would not…read morequit until he figured it out. Fair pricing for expert service!!

They changed my rear brake pads, and suggested new wipers. All of which was much less than the…read moredealer quoted.

Excellent, friendly, and fast service at a reasonable price. Lance and JR fixed my tire and had me…read morein and out in a snap.

Best Car service! you can count on them to do the right thing and not rip you off. I'm a senior…read moreand Car One keeps my 10 yr old Honda in top shape.

I had another car appointment today and I can't say enough about the service and the quality of…read morerepairs at Car - One. Tommy and his crew are nothing but professional, considerate, and polite. As a woman who doesn't know much about cars, Tommy or Jason always take the time to review the estimate and if it's a repair, I need to do right now or if I can wait. Their pricing is always fair and the work is excellent. The waiting area is immaculate and I never feel any of my questions are not taken seriously. Highly recommend for anyone looking for work on their car. If for some reason they cannot do the repair they always have someone that they can recommend. The personable and caring assistance you receive here makes Car - One a valuable business, providing excellent service to residents in Consultation Cary and neighboring suburbs. Highly recommend!

I've been going to this Merlin's for some time now, wanting to find a consistent place to bring my…read morecar to get repaired without worrying about paying for service I don't need. I've found while they suggest things during an oil change, they don't pressure me into anything or make me feel like an idiot for not doing whatever it is at that time. They seem to have a clear understanding of my budget and respect my decisions. Unfortunately (for me), I've had several unanticipated repairs for both my cars this summer; but it wasn't until this last one where the Cary Merlin's proved their worth. I'll spare you all the details and make a long story short. My rebuilt transmission gave out just a few months outside the warrantee and at the owner's expense he made things right. There were extenuating circumstances from the original repair, so I'm not saying they will do this as a matter of practice, but the bottom line is Jeff worked with me because he wanted my business. I have found customer service is a lost art these days and pride in one's work is just as nonexistent. It may have taken more tries than I would have liked, but this shop did the right thing by me and they will get my return business every time. There surely are cheaper places out there, but in the end you always get what you pay for ... For me, the peace of mind that I have an owner willing to stand by his work is worth way more than the few bucks I could possibly save elsewhere.

had them replace 2 front tire rods. one completely separated after 4k miles. informed shop & they…read moresaid there was nothing they can do. the tire rod could've KILLED ME. Do not go to This shop; insane pricing for service that could've taken the life of a customer.

I can't say enough about the folks at Illinois Motors especially Alan…read more I bought this car without seeing it in person. Some would say that is crazy but they made me feel perfectly comfortable to have it sent elsewhere to be inspected. Every step of the way the purchase they were completely above board and transparent. We picked her up today and and for a 29 year old car she is a charmer. A huge thank you to Alan and all the folks at Illinois Motors.

Stay away from Alan, typical salesman and Chicago IL shady individual…read more Bought a 2018 Porsche Cayman GTS from these guys with 30k miles. First off the shipping process was a joke, they kept giving me the run around about the vehicle shipping. Took weeks to ship. 2nd and the most alarming with this business is that they sell cars that they say are in perfect condition tuned/not tuned when they in fact don't know or don't care. Bought my car last year from them and one year later I still cannot get it inspected in NYS because it was tuned and the tuner deleted files in the DME. Now I need a total replacement from Porsche for over $3600. Do yourself a favor and avoid these guys at all costs and buy a certified preowned or always pay for a PPI - make them check the codes too. IL Motors didn't check the computer before selling the car. Lesson learned. I will be reporting them to the BBB as well. Eventually if these people leave enough bad reviews we can prevent others from getting ripped off and scammed.

Full service oil change price is okay Did not repair tire as…read moresaid after a new place inspected my car - over the span of two full service appointments so I have been driving my car unsafe refilling my tires with air. New oil leak immediately after most recent service

Wow! What a hidden gem!.. Sure glad I found these guys! Owner Joe and mechanic Glen are the…read morebest. Super honest-Wont do any work that you don't need-Very friendly -fair prices-no sales hype-quality work done right the first time at a fair price- What more can you ask for? Give them a try-you'll be a customer for life!

Manfreds did a PPI service for me on a Porsche Panamera that I was considering buying, they found a…read morelot of problems with the car and that helped me make a informed decision to not buy the car, I highly recommend them for PPIs. Great attention to detail and at a great price!

I had trans work done about 2 years ago. I supplied my own parts and oil including extra trans…read moregasget extra filter extra oil. I asked for an out of door price since i supplied all materials. They agreed. When i picked up my GLK350 he had an extra $50 on the bill i said whats this. Oh you supplied your own parts. Fed up I left. I got home and found the $120 of extra stuff that was in the trunk was gone. I was taken for a ride. Now trans started to act up. Took to a better repair shop in Mundelin. They fond that Manfreds did not bolt wired back in place post trans oil change. Burned wire harness on exhaust. . Cost $500 to fix. Be afraid very afraid of this shop.

Had some work done to my van here and it was great service , the owner has a lot of knowledge he…read moredid a free inspection for me just to make sure my car was running great before the winter ! Will definitely be coming back regularly for my oil changes and other maintenance work .

From the owner: Services: Fabricate, Exhaust Repair, Custom Exhausts,…read moreEmissions Testing, Exhaust Systems, Strut Repair, Shocks Repair, Inspections, Oil Changes, Brakes, Tune-Ups, Maintenance, Safety Inspections, Muffler Repair, Catalytic Converters, Suspensions. Brands: MOOG Parts, Walker Exhaust Systems, MagnaFlow, Flowmaster, Valvoline. History: Medina Mufflers is your premier destination for all things auto repair in Crystal Lake, IL, and the surrounding areas. Founded with a commitment to excellence, our team specializes in providing expert auto and muffler repairs, oil changes, brake services, tune-ups, inspections, and more. With a dedication to quality work and outstanding customer service, we ensure that your vehicle receives the care and attention it deserves. Trust Medina Mufflers for all your automotive needs. Contact us today!

Not even sure this place is here anymore , I drove by parked and walked up to door and the windows…read morewere papered over and the door was locked

Been going here for EVER. The last person needs her head examined. Bill is the most sincere,…read morehelpful mechanic I have ever come across. He has worked on my families fleet mechanical and body for as long as I can remember and you will never get a more caring manager and their prices are excellent. Give them a shot. I promise you will not be sorry :-)

Great place and very trustworthy. Trying to think if they…read moreshould get a series on Road . Honest , great service . They need to be elevated . However , does that mean when they get really busy I can't get my car serviced . I'm lol and I know everyone gets the best

My mom is who told me about Ron's. She brought her car in for brakes years ago. Rick called and…read moresaid she didn't need brakes. Once I heard that, I knew this is the place to bring my car. Since then I have brought my car to Ron's. They are fair and get the job done! Give them a shot, you won't regret it!