This place was recommended to me by a trusted source while I was extremely ill, so I went to seek…read morecare. I had numerous symptoms (high fever, enflamed lymph nodes, sore muscles, slight ear muffling, dehydration, etc) and Ryan the PA who saw me did not run any tests, but just looked in my ear, said I had an ear infection, and prescribed me amoxicillin. I didn't have any ear pain and it didn't explain my other symptoms, but I'm not a doctor so I trusted his expert opinion. I began taking my antibiotic same day, but two days passed and I saw zero improvement and my symptoms actually got worse. I decided I needed to return to urgent care since I was clearly misdiagnosed at my first visit. At the second visit, I told Megan the NP (she's great) my symptoms and she looked in my throat and immediately knew it was mono. She ran tests to confirm and I did indeed have mono. She switched my antibiotic -- which turns out I didn't need, but she did not want to stop mid-antibiotic treatment so I wouldn't build resistance -- because she said taking amoxicillin when I have mono could cause a rash. I had already taken amoxicillin for those two days between my two visits, and switched to the new antibiotic. A week later, I developed a full body rash that lasted for 14 days, all due to an antibiotic that I did not need because of a MISDIAGNOSIS at my first visit. I never had an ear infection, did not need amoxicillin, but because of a careless PA and a misdiagnosis, I took the antibiotic i didn't need and had to pay for a useless visit and physically suffer through a full body rash caused by the amoxicillin taken while infected with mono. Now rapid med is taking ZERO accountability, and will not refund me for my first visit because they said the care I received at my first visit was "appropriate". I didn't realize they consider misdiagnoses and prescribing medicine that then causes unnecessary suffering appropriate care, or else I never would have gone here in the first place. They are careless and lack accountability, and just want to get you in and out of the door, regardless of whether they actually treat your illness or not. $450 later after two visits wasted due to a misdiagnosis the first time around.

This has to be one of the worst run Urgent Cares in the area. They fail on patient care. They do…read morenot have an idea how to run an organized clinic. They fail to send prescriptions to the right pharmacy. And if you question them; you will receive very rude remarks. I do not know how this place still exists. My opinion is to stay away from this clinic.

Jekyll and Hyde…read more This is my second visit, the first one went perfect. Five stars. My second visit was way different. Basically a train wreck and a not so bright staff. Screwed up a couple things and the staff did not seem very knowledgeable. The obvious is their staff can vary quite a bit regarding a particular day.

Whatever you do - don't just walk-in to this place. Get an appointment. We kept waiting for 1.5…read morehours while people grabbed appointment times and got in cue ahead of us. Front desk reception could have explained this process better. I had to leave with a really sick kid and went down the street to another urgent care which saw us immediately. Nurses and staff here at Breeze could not have cared less. Disappointed in THR.

Nurse practitioner with little knowledge and very off base with diagnosis, which was "go see a…read moredoctor." After I said I had severe back pain. Asking a 6'2' 188 lb male if they do cardio and not finding records of good cholesterol male from last blood screening. I was just trying to do some checking in with my PA Ashley, who was not there to renew a subscription for HBP. Trying to force a CoVid vaccine. Avoid this place...

$130 for them to tell me I have an ear infection. I feel like a jackass getting frisked like that.read more

The nurses were friendly and easy going. Helped me register, then the doc was dialed in. You know…read morewhen you feel like they're busy & you're imposing? Doc Bill was the opposite--like I was his only patient. Then he told me stuff I thought I understood but really didn't about low T. I absolutely recommend this place for those reasons & a few more. Also I was late & they didn't judge lol.

If I could I would give them a negative. It should be called Total Scam. I asked for my past…read moremedical records and they want to charge me. I never agreed to that when I initiated service and medical record maintenance is part of the fee for service. Screw them.

Appointments are followed, no waiting. Anton took time and explained everything. Second time we…read morehave used community Med, both have been excellent.

First time here today. Jen, front desk, was absolutely fabulous. She helped me over the phone and…read morewhen I got there. Anton Applequist has been a favorite of mine for many years. He always knows what he is doing and treated me on many occasions at his previous work location. After stage 4 cancer, I became sick on my daughter's wedding day. I thought I was not going to make the wedding. I was treated by Jon and another doctor for over four hours and was able to attend the wedding and lasted the whole day. Today was an easy in and out. I like waiting in the car because I am immuno compromised. I was in and out in no time. Thank you!!!

It says walk in clinic and the person there said I could not wait for a turn. I had to make an…read moreappointment. That is not walk in.

No wait, easy sign in process, and the provider Alex was lovely! She was friendly, professional and…read morehad me in and out within a half hour. Self pay prices are competitive with other urgent care/clinics in this area too. Would definitely recommend if you are looking to be seen quickly and/or off hours.

I love my doctor and PA at the Flower Mound office. Great people. Intelligent and caring…read more But... I received two separate communications reminding me that I must be there at 7:30 AM for my lab work appointment scheduled for 8:00 AM. I am a doctor too so I understand completely that paperwork etc must be completed and there can be other traffic delays that can cause a patient to run late and blow up a full schedule. When I arrived, at 7:30 as instructed, I was told they will open the lab at 8. So I had to sit for 25 minutes. But. It's 8:15 and I'm still waiting. By 8:17 I was in and told computer issues. Ok very understandable. Been there. But, folks, all they had to do was open the door at 8:00 as promised and informed the room about the problem and delay, right? I love them. Go there and they'll take great care if you. Just don't show up 30 minutes early.

Dr Phipps has great bedside manner, listens to his patients and a good diagnostician. His staff…read morecan be a little forgetsome at times in getting results back to you. He has some really good Nurse Practitioners working with him as well. Nursing staff can be hard to get to return calls or provide test results. You have to stay after them. Dr trumps all of that because he is good.

I went there for an acute gallbladder issue. They ran a bunch of tests and determined it was an…read moreacutely distended gallbladder. They sent me home and told me to follow up with a surgeon?? I found a surgeon the next day who was upset that they didn't immediately send me to the ER. Because they did not, the gallbladder died before the surgery a couple of days later which caused further issues. Additionally, I asked four different people about checking in for insurance, etc. I was there for several hours before someone addressed this. As you can guess, I am getting numerous additional bills. I would NOT recommend this place for an emergency.

Poor front desk staff: We rushed our four-year-old son…read moreinto the ER for what we thought was a terrible asthma attack that had already be going on for 30mins. He had shortness of breath and alot of discomfort. As a scared mother I ran up to the front desk and said my son can't breathe we need help right away. The front desk woman paused, looked right me and rolled her eyes. As if to indicate I was being dramatic. She took her time getting our information down with alot of attitude and called in shortness of breath after a good 10mins. She was joking with the other staff in the background and had no professional or urgency. My son ended up being very sick and needed breathing support for several day afterwards. The carelessness continued when we found out his medications were not called in and he had to wait another day for medication he needed. I'm pissed but my child suffered. He deserved better care.