ZERO stars!!!! STAY AWAY from this company!!! They took our 500 deposit in march for our November…read morewedding. They are now not returning calls or emails and have completely disappeared. The address given here IS AN ABANDONED BUILDING!!!!!! SHAME OM YOU ANDOVER COACH!!

Hired ACL to transport my bridal party 5 miles to my wedding. The bus started stalling out on the…read moreway there, and completely broke down in the middle of the road. They left us stranded with no solution. I was 45 minutes late to my own wedding. The worst part was the lack of communication afterwards. I called them 3 times in 2 weeks following my wedding to discuss the ordeal, and never got my calls returned.

We needed a ride to Tufts Medical Center today and based on great service provided in the past, we…read morecalled Plaza. Our driver, Richard, was beyond excellent. Arrived right on time and provided a stress free, calm atmosphere. We couldn't be happier with the service provided with Plaza. We definitely will call them again for any additional needs. Thanks Richard and Plaza.

I had a 3:00 AM pick up for an early morning flight out of Logan. Plaza Limo sent me a text telling…read moreme they were on the way and showed up a few minutes early, which was great. When I arrived Back from my trip when I stepped off my flight I had a text from my driver letting me know he was there waiting for me. In the past I've had problems with limos not being timely! Plaza Limo was on time and communicated with me prior to picking me up. I will definitely be using them again!

Ride service has been on time after every flight. Driver sends text messages to customer regarding…read moretheir location and is very helpful navigating Boston Logan's insufficient signage to hired driver parking area.

We really had quite excellent service with a pick up and drop off for our international flight…read more Joanne communicated both by email and voicemail after the quote and confirmation emails were sent after booking. Driver communicated well with a slight delay in the pick up and was courteous as well. Highly recommended.

When I was in Boston I got them to drive me from the airport to my aunt's and it was a pleasant…read moreride. We talk a lot and was very informative about the city. On my way back I was not in the mood for a talk and Fern was really kind too. Thank you for your service. A neat, fun and safe ride.

Talked to Fernando over the phone and easily went through the process with him of scheduling our…read more(my wife and I) ride to Logan Airport on Feb lst. Liked the way he explained his method of operation and the text updates we could expect to receive leading up to the time of arrival for pickup. The day of our trip he sent Fernanda (one of his employees). She is a lovely person and so pleasant to talk with during our ride. She possessed great knowledge of Logan airport including the recently updated procedures for drop off and pick up getting us exactly where we had to be in the airline matrix. On her trip back she kept in contact that day by text and was there waiting for us. With a big smile and welcome back she took our bags, placed them in the trunk of the car and whisked us home in no time as we sang some of her favorite (and ours) songs along the way.

Tewksbury Limousine Quinceanera…read more It's a family owned business first class service. Car is beautiful clean. Thank you

Had the absolute best experience booking a limo for my daughter's sweet 16. Dick was so kind and…read moreaccommodating and even upgraded her to a larger vehicle. Michael was their driver and checked in with me throughout the night as he knew I was nervous about sending off a group of kids into Boston. He was great with the kids as well always making sure they were in contact during pickups and dropoffs. We couldn't have asked for a better experience. Thank you Dick & Michael for making Kay's sweet 16 a memorable one!

Jimmy was great! Highly recommend his car service. We had an early morning flight and he was there…read more10 mins earlier than expected. He was professional and patient with us and our three young kids! Thanks again

From the owner: Professional Express Transport to Logan Airport,Manchester NH Airport and Hanscom Airport in…read moreBedford

We chose Michael's Limousine for our wedding based on their great package options. Booking was…read moresimple, and their team was always quick and responsive to our questions. The shuttle itself exceeded our expectations--it was clean, comfortable, and packed with fun amenities like neon lighting, drink service, and great music connections! Our only constructive feedback is regarding timeline guidance. Since our wedding fell on the Friday evening before a holiday weekend, our driver arrived 5 minutes late for the first shuttle run, and heavy traffic ultimately caused our ceremony to start late. As clients planning a major event, we would have really appreciated extra guidance from the team during booking--such as a heads-up to factor local holiday traffic and ceremony timing into our overall schedule. Overall, though, we had a great experience and would still recommend Michael's Limousine for any event transportation!

Highly recommend! Showed up ahead of time with red carpet and champagne at my daughter's wedding!read more

Excellent!!! Explain everything being out of town and no clue what I was doing!!! Thanks again Dan!!read more

I was impressed. Pearl was professional, on time, and very organized. I highly reccommended them…read moreand plan on using them for all of my car service needs. I used Pearl Transportation for a work trip - needed transportation to and from the airport. Pearl was super quick to quote, and was at the average price point. I saw great reviews and thought I would give them a try (since my last car service from another local company was not really the best). They were great about letting me know when they would arrive and where they would be by emailing and calling in advance. The billing process was easy and done in advance so no extra worrying was necessary during travel. They were extremely timely and very courteous, friendly, professional drivers. When picking me up from the airport, they let me know ahead of time that the driver would call when the plane landed and they followed through on this (literally up to the minute I landed) and let me know that they were at the airport waiting. They had my name on a tablet, (no confusion what-so-ever, which I have experience in the past). They even offered water for the (rush-hour) commute to my home. During my ride I talked a little bit to the owner of the company (he was the driver in this case) and he seems to have a great business model and ideals. It also sounds like he treats his workers well and has good morals. It's always reassuring to hear someone who values people (workers and customers alike) as much as his business. I wish them the best of luck for their thriving business and hope they keep their service as great as it is now!