I was a new patient yesterday with an appointment to see, Dr. Kristen Ferrente…read more This was easily one of the best dental experiences I've ever had. The energy of the place is so warm. I was greeted by Kalee, at the front desk, who is a total doll. Then had some amazing corrective cosmetic work done by Dr. Ferrente. Five stars all day!!!

Review for Swish Dental - Bee Cave, Austin, TX…read more I've been a patient at Swish Dental, but my recent experience has been disappointing. Some of the front office staff come across as rude and act as if they run the place. I was promised that my order would be ready on 3/27, and while I understand delays can happen, the real issue was the complete lack of follow up. I specifically asked to be contacted--whether the order arrived or notand that never happened. I've been dealing with Edna at the front desk, and even after paying half of the total cost upfront, I still received no update. This is not acceptable customer service. These young office staff members would benefit from proper customer service training. Patients deserve clear communication, respect, and professionalism, especially when they've already paid and are simply waiting for the office to keep its word. Mathews

Honestly, why can all doctors and doctor offices be like this one? Dr. Tsai truly cares for his…read morepatients and their families--nothing but praise for him and his staff. My father is 90, and we see a TON of doctors, and only Dr. Tsai listens to all my questions and even asks how I am doing being a caregiver. Thank you, Dr. Tsai. I appreciate you greatly.

Dr. Nicole answered a phone call in the middle of my appointment that I drove 6 and half hours for…read morethat was about an email. Doesn't care about patient safety because I requested for her not to be on her phone while in the OR with me, she said that she was going to. The office admin think I'm crazy for not wanting her to be on her phone while I'm sedated and in vulnerable position.

I am a patient, and beyond the major relief I have had after treatments for SI Joint Dysfunction,…read morethe entire staff is incredible! From the front desk, and billing, to the medical assistants, to the nursing staff, and the PA's and doctor--everyone is professional, knowledgeable, thoughtful and willing to listen to their patients to understand what they need. I can't recommend them more highly!

I was referred to PPofTX by my orthopedic surgeon. I recently had a VERY THOUROUGH (general intake,…read morephysical exam, discuss imaging, course of treatment, etc.) new patient consult and I can't express how pleased I am with the level of care I have received thus far. All of the staff are extremely nice and knowledgeable. Despite the [painful] reason I was there, I left feeling a bit of relief simply knowing what my future options and plans are...at this point in my health journey, PROGRESS is everything! I will provide a follow-up after my first procedure (coming soon). The location is easy to access, and has ample parking. The facility is modern and clean. So far, definitely 5 stars. If you (and I sincerely hope not) discover a need for nerve pain relief, I recommend PPofTX. Be sure to say "howdy" to the lovely ladies Beverly, Annie, and Ellen. :D

Recently changed dentists. Dr Patel has been outstanding with administration of local anesthetics…read moreand even more outstanding with her ability to give a perfect bite when creating a crown. I'm 77 yrs old and never have had a crown with a perfect bite first time around. The staff is fantastic. Most notably Selma: a hygienist extraordinaire. You'll never forget your appointment here. The office staff is on top of everything. I'm glad I made the change.

I've been going to this practice for about 4 years. I really like the new doctor - Dr. Patel. She…read moreis compassionate, knowledgeable, and personable. She also doesn't push unnecessary treatments which I appreciate as someone who is both budget conscious and takes very good care of my teeth. It even seems like prior issues with finding consistent hygienists have been remedied. Unfortunately they still have a lot of issues finding reliable and knowledgeable front desk personnel, and as a result I have had a TON of billing issues, which ultimately resulted in my and my family leaving the practice. Although these issues have persisted the entire 4 years I have been a patient, most recently I was not told my and my child's visit was out of network until I received the bill. Apparently the practice has not updated their information with insurance providers and the old doctor is still listed as in network even though the practice changed hands nearly a year ago. Although I don't believe it was done on purpose, it certainly affected my family in a financially negative way and it is reflective of the overall poor communication and billing practices.

Do NOT go to this guy! Biggest mistake of my life. He flat-out lied to me about the seriousness of…read moremy injury. I went to see him for pain and limited movement in my left shoulder. Although he was not friendly and I could tell he did not give a crap about me outside of my injury, I was impressed with his years of experience and his practice seemed well run, so I trusted him. While reviewing my MRI images, he told me I had a bad rotator cuff tear. He later told my wife and me, minutes before surgery, that I had a 75% rotator cuff tear. After the surgery, I found the MRI written summary, and the first sentence read, "No rotator cuff tear." The report repeated this 2 more times in the following paragraphs. I copied and pasted the MRI results into ChatGPT and asked whether surgery was the best option. It said no, and that surgery should be the last option. It recommended a steroid shot for the pain, rest, and 6 weeks of P. T. Dr. Moore never mentioned anything about resting it and waiting to see if it gets better. He said surgery was the only option. This was on a Friday. I was in a lot of pain, so I agreed to surgery the following Tuesday, which, of course, was open in his schedule. I wish so badly I had gone for a second opinion. He never said anything about how horrific rotator cuff surgery is, how painful the first 3 months are, or how it takes a year to fully recover. Nothing of the sort. He gave me zero warning about what I was getting myself into. I just thought I would be back to normal in a few months. He was a jerk at each of my two follow-up visits. I'm more than 4 months post op now and my shoulder still sits an inch higher up than my right. It looks awful and even with months of PT, home stretching, and strength training, it is still a mess and still causes pain. He is cocky and has a big ego. Just look at the reviews. Although somehow, he has some 5-star reviews, his last 5-star was over 7 years ago. All the rest are 1-star.

Dr. Moore evaluated my knee and actually caused more pain than I had. The office manger failed to…read moregive me correct information about my insurance and I ended up paying for procedures that I did not want nor would have consented to if I knew the insurance would not cover their services. I do not recommend this office!

First time being here. My kid needed to get her semi annual teeth cleaned. I went in and they…read moregreeted us. Easy check in and went back to get the xray done and teeth cleaned. Very friendly and kind, I would definitely recommend this place. The lobby area is really clean as well as the rest of the place. The doctor looked at my kids teeth and everything went well.

Absolute 5 / 5 experience working with Lupe. Thank you, they…read moremake the dental experience better. I very rarely take the time to write reviews but this pediatric dentistry and staff absolutely deserve the recognition.

I am writing to share my concern about my recent appointment experience…read more I contacted your office because I needed help scheduling my dental exam and cleaning due to my limited time before travel. Instead of feeling helped or understood, I felt that I was treated in a rude and dismissive way, as if I did not understand what was being explained to me. Later, my appointment was canceled without receiving confirmation from me first. I understand that emergencies can happen, but I was not able to check my phone or email during the day. When I arrived at the office, I was again met with an unhelpful and rude attitude. Because of this situation, I lost valuable time and was left without enough time to schedule my cleaning somewhere else before my travel. This was a very disappointing and stressful experience. I believe no customer or patient should be made to feel this way. I hope this situation will be reviewed and that communication and customer service can be improved.

READ THE REVIEWS OF THIS PLACE!! Been going here since I…read morewas in middle school, Recently went again and had a terrible experience, the past two times I went here I was dismissed and given terrible service. I figured maybe the dentist was having a bad day but I decided to check the reviews and WOW. I had no idea I had been going to one of the lowest rated dental offices in the area but I certainly had that feeling! The staff are dismissive, they don't care about your time or you at all. Did I mention after going there for 18 years when I called to set the appointment they told me I had never been there before because if I did they would have my records... Yep they lost all of my records. They insisted I was confused, I got my wisdom teeth taken out there for cripes sake! It was a laughably poor experience and I'm so glad to be going to a new dentist now. READ THE REVIEWS OF THIS PLACE!!

Very nice new offices, with top notch technology. DDS Salome was extremely bright, personable and…read morehonest. Quite a combination, thank you Doc...

Very pleasant office. If you have to have a root canal, go here. Gentle care; I highly recommend.read more

Dr. Foley really knows his business. He made me feel very relaxed. Definitely can tell he's been…read morearound the block many years when it comes to varicose veins.

I love Dr. Foley! I've had some problem veins in my right calf from pregnancy...have waited years…read moreto treat, mainly because I was just so nervous. I got a few different consults, and Dr. Foley was the only one that recognized the issue was actually a faulty vein further up on my inner lower thigh that was causing the calf issues. He recommended Microphlebectomy. I was scared to do it but he and Lindsey made me feel so at ease and reassured. I healed wonderfully, and am so much more comfortable now. No more ugly veins or burning feeling in my calf. Really happy I chose Dr. Foley. Lindsey is also awesome, they are a great, caring team.

I was looking for a new PCP and booked my appointment by phone. Upon arrival I was acknowledged…read moreand taken immediately. The ladies at the front desk walked me around the office like a VIP. Great and very friendly staff. Clean and modern office and equipment. Also got a free $5 Starbucks gift card for checking in! How can you beat that? Nice touch. Look forward to seeing you Total Men's on my future visits.

Mislead you on insurance billing. Overall poor experience and overpriced. There are so many better…read moreoptions in Austin for a PCP, do not go here.