Dr. took the time to explain may symptoms very well and even explained how to look it up if I…read morewanted to get more information. this staff was very friendly, and I would recommend him very highly. Thank you

Dr. Gonzalez and his staff have always been very friendly. Waiting time for me has been normal…read morecompared to other doctors. I chose Dr. Gonzalez over other doctors because he takes both of my insurances (I saved hundreds of dollars with him). I have been going to his office to receive immunotherapy shots for about half a year now, and it's been a pleasant experience. Also, they have two locations, one on the Westside and another one on the Eastside, which is very convenient. I recommend his office.

Dr. John Short is an Amazing Doctor! He is extremely knowledgeable, kind and attentive.read more

Terrible! Listed to close at 9, walked in 7:45, doors unlocked, walking in with my sons EVIDENT…read morebloddy head only to hear, "we took our last patient" with a stupid smirk while walking away

Ms. Castro is great! Takes time to listen and answer questions. Follows up and knows her patient.read more

There professional but sometimes they can't get your results on time but other than that it's great…read moreplace to check on your health

She is a very thorough and knowledgeable doctor. She listens to your concerns and makes sure you…read moreget seen by any specialist you need.

READ TILL THE END…read more This is the most unethical doctor I have ever encountered. I had all my records sent to this doctor because my old doctor retired. Dr. Tyroch said she would renew all my prescriptions. Not only did she never call in one of my prescriptions but after several calls to the office I was told that she would not call in my prescriptions because she didn't have my records (blood work, mammogram, and bone density). MAMMOGRAM AND BONE DENSITY HAVE NOTHING TO DO WITH THYROID MEDS. She had my blood work but still refused to call in my medications. I told the receptionist that I was going to write a bad review on the doctor. About an hour later, I got a call from the office. I was told the Dr. Tyroch wanted to NEGOTIATE with me, if I wrote a bad review she would not call in my medications. If I did not write a bad review she would not. THIS IS BRIBERY AND UNETHICAL. DO NOT GO TO THIS DOCTOR.

One of the most meticulous doctors I have ever countered. He is super thorough. Explains…read moreeverything in as much detail as he needs too. And, he is super social and easy to communicate with.

Love the explanation the doctor gives me with all my questions. He is very detailed in the…read moreinformation he gives me. Also I love that I don't have to deal with a nurse practitioner, especially one with less experience. Doctor is very knowledgeable! I also love that I do Not have to wait 2 or 3 hours to see him like other doctors who over book. Very highly recommend and I have been to several doctors and finally found one who care and takes time for me.

4-1/2 Stars Only because of one person who answers the phone that I think really should be fired…read moreThis is for the cancer side. I was referred to Dr Mendel. Very profession. Went over the treatment plan. While he sees you once a week during treatment, don't get me wrong. He quickly runs through like an assembly line. May sound bad, but, if you need the time and have questions. He stays and answers. He doesn't mind at all. During treatment I was also referred to Bethany, she is fantastic. Sits you down, goes through everything, scans, biopsy results, types of additional hormone therapy. She is the reason I returned this year for the follow up. My only problem is communication. I called after calling the Las Cruces location to cancel that appointment. I ended up just leaving a message, my information phone number. need to cancel. The one time I really needed it? I was in Wyoming, fantastic campsite 1-1/2 hours away from cell reception. Got my reminder on fourth of July weekend for the appointment reminder. So, I ended up calling both west/east side, options for existing and new patients. Same message, name, birthdate, phone number and I need to cancel. When I finally got someone to answer? Well, I calmly tried to explain. Goes like this: this is... I've been trying to call, left 4 messages(got cut off with a hostile "I didn't get any message on this machine.............) I let her rant, then said I needed to cancel, out of sate, I just had the bloodwork done so it probably wouldn't be back in time in time to keep the appointment and just make it telephonic. She gave me a date. Since it's 1-1/2 hours away down a road I got three flats on. I went 2+ hour ahead of time. Sat for hours waiting. 30 - 45 minutes I call them, they say I didn't have an appointment. Seriously think she did it on purpose. Wile I let her rant about the 4 messages. I didn't tell her it was under 4 different options. with messages left. In all reality it was 5 if you include the first time about a month earlier when I cancelled the Appointment at the Las Cruces location. Once again though? Most of the time it is easy to get a hold of someone. I have bad luck at times for the important calls.

If my kidneys weren't killing me I wouldn't be here. Most everyone is OK. Except they ask the same…read morequestions that would have been covered by the info my doctor sent. I don't know how many times I had to tell them I don't smoke or drink. At what point are you all just not paying attention or do you want me to lie? I shouldn't have to tell you all I don't drink or smoke 10+ times. Read the notes you all are supposedly writing down. I'm serious about fixing my health. I don't have money for more organs. So either you're not that serious or you're just playing games. Ironic thing is that they asked me about caffeine and how much I consume in a day. I lied to them and they haven't asked about it since. Also Dr. Christopher Olivares CAN'T STAY ON TOPIC. I came to you all to fix my kidneys! Not some random fertility thing! Dr. Christopher Olivares is turbo weird. Saying random things like "are we going to have problem?" when nothing happened. I'm not the one that hired a guy to move the patients seat and hide behind it in a black suit. You all did. And asking if I could hear outside the room after I moved away from the door, and wall, were people were constantly talking on the other side and they were louder than the nurse in the room asking me questions. At which she was weird too. She would just sit there and say nothing so I'd stare at the floor. Or when he asked if my main doctor was a endocrinologist he said "Cool!" about 10x times. Like...what? You're not an endocrinologist either so what does it matter? It's not even your field. And fu for mocking things I said back to me. When I went home they wouldn't approve the imaging center I lived near. So now I have to drive 2 ish hours to get something done that I could have done in my home town. They put it down as Stat and all the imaging centers seem to either not care or put it 3+ days out. Stop yelling. Just because one nurse who wants to speak with a thick accent while whispering in a loud waiting room doesn't mean I can't hear you in a regular room. She also had a habit of ignoring questions then going back what she said. Like she asked about some kind of shot and I asked her if I get the shot would I have to take the antibiotics the doctor sent to my pharmacy (that delayed them for some reason). I even showed her their app and where it said it was delayed. She then ignored it and asked if I was on antibiotics. She knowingly asked this again for the 10th+ time after explaining I had run out, didn't get a refill, showed her the app, and was asking about the shot. She rarely answered any questions and kept ignoring everything other thing I said. Also it took me a while to remember, but no my "son" didn't call. You all called me about the appointment and I said my Dad was hard of hearing since he was driving me there. You all are the weirdest and worst group I've ever experienced. If you didn't help so many people in the area I would have wished this place was closed down. There wasn't any reason for any of your bs. Also your patient portal is complete crap. It keeps crashing and refusing to let me download my medical information.

Very caring & knowledgeable health care professional. Easy to communicate with and wait times in…read morethe exam room is very short

Dr Castillo has been my doctor for a few years. He is matter of fact of which I like. He has…read moreaddressed all of my concerns and properly diagnosed me Where other doctors have not. I brought my 80 year old mother to him as well. He returns phone calls, fills needed prescriptions without requiring an office visit. His staff is courteous, friendly and accommodating. The most I wait upon arrival has been 15. I recommend him highly.

This doctor is amazing, his receptionist on the other couldn't be more disorganized. Three times…read moreshe has screwed up my appointments, this last time I show up to my appointment only to be told it was rescheduled. I said no mam it was not, she told me she left a voice-mail, Showed her my phone, no missed calls, no voice-mail from her. So upset and left with no recourse. First time she set my appointment on a holiday and was about to do that again. Then after my endoscopy, they don't send in my prescription because the person that does is out of office and Noone else can do it, WTH...

Dr. and staff are very friendly. Wait time in waiting room is not bad. The doctor explains…read moreeverything in ways you can understand. I definitely recommend this place.