I expected compassion, but instead I was judged and dismissed. Dr. Fernandez barely made eye…read morecontext, and carried a glazed over sort of look to him. The Doctor did not listen to my symptoms and made remarks of, "Oh, I thought you were here on Medicare." "This is emergency medicine, you need derm". "Look, I am not here to solve the world's problems"" I am speaking-do not cut me off". I presented to the clinic with inflammation, eczema on my hands. Now, the night before was pretty painful, and I explained at this point I am looking for relief. Rather than taking the time to assess and treat, the Doctor went on an entire tirade of comments that pretty made his stance pretty clear. If you are a Medicare recipient, do not enter this clinic. If you are a student getting help from your parents, do not enter this clinic. If you are feeling sick or have health issues, do not enter this clinic. This is emergency medicine, okay. And only, specific cases allowed within this place of practice.

If I could give 10 stars to The Emergency Clinic at The Pearl, I definitely would!…read more Last week I had some medical complications and from what my family doctor had mentioned on my last visit, I needed a CT Scan to know exactly what my problem was. When I started to look for emergency clinics I noticed this location had a CT scan, plus I had already visit them in the past and had a wonderful experience. I was quickly seen by Dr. Zeballos and he was super attentive and professional. During my time there I also interacted with three other nurses and they were all wonderful people. After just a few hours here, I left feeling 10 times better and with the right diagnose and help that I needed. Besides the amazing people working here, the clinic itself is so clean and modern. Even though they've been opened for a few years now, I swear the clinic looks exactly the same as when I first visit them four years ago. Thank you to the entire team for The Emergency Clinic at The Pearl for their wonderful care!

We visited Prestige Emergency Room this evening after my young daughter was injured at a festival…read moreand suffered a significant laceration. From the moment we walked in, the entire team was welcoming, attentive, and genuinely compassionate. The staff made the check-in process smooth and efficient, quickly getting us into a room. NP Michelle completed a thorough assessment, and Dr. Harrison did an excellent job placing sutures while ensuring my daughter was as comfortable as possible. My daughter was extremely anxious, but every member of the team showed patience, kindness, and reassurance throughout the visit. A special thank you to Nurse Sam, who went above and beyond to help my daughter take her antibiotics, something that was not easy given her anxiety. We were also very impressed with how quickly everything was handled; we were in and out within an hour, which is rare for any emergency care setting. Overall, an outstanding experience during a stressful situation. We are very grateful for the level of care and compassion we received.

Took my mom there due to a fall. They ran some scans and wanted to keep her for 6 hours for…read moreobservation in a chair. Dr Laney was very disrespectful raising his voice to her several times. This place is a money grab so just beware if you have good insurance. If you don't they will turn you away !!!! 0 rating !!!

At Health Texas all staff were friendly and helpful to all my health needs and answered all my…read morequestions and concerns great office experience

Mayery Barroso, FNP-C, has been one of my main providers for over five years now. During that time…read moreshe has been nothing short of professional, empathetic, and compassionate. She takes the time to listen to her patients without feeling rushed. Her non-condescending explanation of the diagnosis is easy to understand and is always appreciated. Her warmth is felt throughout the duration of the visit. Her quality of care is exceptional!

I had surgery here and spent one night. Check in was standard. The clerk/receptionist was pleasant…read moreand made check in a breeze. I waited only briefly to be called back for pre op. The nursing staff was great. Geneva was outstanding. She made me feel calm and relaxed. She prepped me for surgery with a mix of professionalism, care & concern. Post op nursing staff were amazing and I'm thankful they put up with me because I'm sure I was a bit difficult afterwards. Look, the pain and nausea was no joke but they gave excellent care but also pushed me per orders for favorable outcomes. I appreciated the grace and the push. Overall, I had a wonderful experience. I would suggest surgical hospital to anyone.

I was there for Gastric Sleeve Surgery and The care I received at this surgical hospital was…read moreoutstanding. From the moment I arrived, the front desk and nursing staff demonstrated exceptional professionalism and kindness. During my one-day stay, the nurses provided attentive care, ensuring both my wife and I felt comfortable and well cared for. My room was spacious, clean, and quiet. I was particularly impressed with the two nurses who took care of me believe their names were Leanine and Judy. If you're a patient of one of the facility's doctors, I highly recommend this hospital - it's truly fantastic.

The nurses were very thorough. I had one aide that hated me from misunderstanding me but I only had…read moreher half the day. I was moved to a different floor and a nurse gave me too strong of a potassium IV thought my arm would burn off my body but it's ok now. My Dr or his office never put my biopsy report on the portal and no one knew where he went. His phone number was wrong on the discharge papers, he had left that office 3 months before and no other info. After 5 weeks, I went to a new Dr and his office girl dug into my records and could request my info and put it online. I finally found out my biopsy results!

DO NOT GO TO THIS HOSPITAL!!! My Dad is lucky to get out of there alive. Horrible care, they let…read morehim sit in urine since he was unable to move for 6 hours after a heart catheter. They sent him home with a huge skinned place on his back where some kind of patch was placed. They also left him with open wounds in the groin area. Didn't stitch the area or even put a butterfly bandage. Horrible care and unprofessional staff!!!

I had a car accident on a weekend holiday and was fortunate that my son was able to drop me off…read more While the wait was explained to me may take an hour, I had to be seen with my severe pain. They are able to handle injuries well, efficient with what type of paperwork needs to be filled out. They were all compassionate and very accommodating it helped me not to have a considerable breakdown. Ct and xray were done and all the staff, from the reception to the nurse and especially the Ed doctor was so caring and proficient. My pain was taken cared of and so grateful they're open on a holiday where most of all the establishments are closed.

This review is for Dr. Zachariah Patrick…read more I brought my daughter to this stand-alone ER for respiratory distress, and our experience with Dr. Patrick was very concerning. She was showing clear signs of increased work of breathing, including belly breathing, visible retractions, and complaints of chest and back pain with breathing. Her heart rate was 151, her respiratory rate was elevated, and her oxygen saturation was around 93%. As her parent, my biggest concern was how quickly her condition could worsen, and the possibility of her progressing into respiratory arrest. A paramedic had previously noted wheezing, yet Dr. Patrick stated her lung sounds were clear and did not appear concerned by how hard she was visibly working to breathe. I suggested that albuterol might help open her airway, but he told me it is only used for people with asthma, and no breathing treatment was offered. During the visit, he asked if she was up to date on her vaccines, and I answered no. After that, his tone noticeably changed, and the interaction no longer felt objective or supportive. When I explained that I would prefer for her to be seen by my clinical professor, who specializes in pediatrics as a nurse practitioner, he responded by saying there was "no such thing" as a nurse practitioner specializing in anything." At that point, I made the decision to leave. As I was walking out with my daughter, he made a comment in the hallway, in front of staff, saying "maybe you should vaccinate your kids." That was unprofessional, inappropriate, and completely unnecessary. As a nursing student, I have been taught that medical professionals should leave personal biases outside of the patient's room and remain aware of their own biases when providing care. In this situation, that standard was not met. Instead, it felt like my child's care was influenced by judgment, and the comment about vaccines was thrown in my face rather than handled professionally. I spend a significant amount of time in clinical settings shadowing nurses and have seen a range of bedside manners. Unfortunately, this was the worst bedside manner I have personally experienced. Parents bring their children to the ER expecting professionalism, compassion, and objective care. I left feeling that my daughter's respiratory distress was minimized and that the overall interaction lacked the level of care any patient deserves. I would not recommend this provider based on my experience with him. That said, this review does not reflect the practice as a whole. The nurse, paramedics, and Debbie who helped me were all amazing, and I truly appreciated the kindness and professionalism they showed during a very stressful situation.

Cannot say enough good things about this place, from front staff who saw me day before Thanksgiving…read moreto the techs and PAs and especially Dr. Cecchini (I hope I got that right!)!! Happily I am not so bad off in either area of my spine that I need surgery so not sure why my not-great primary doc sent me to a surgeon (besides being, lol, not-great), but this office was fast to get me referred to both some physical therapy and pain management practices, of which those practices also got on the ball pretty quick. Thus, I assume that the office here works well with and selects quality partners to communicate care with. The staff was friendly and helpful even as it was day before a holiday and a crabby customer before me not to mention my two technology blunders during check in, and everything was clean, even some coffee and water while you wait if you like. If I ever do need some surgery to the spine I would not hesitate to go back to this office and Dr. Cecchini for care/consult!! THANKS GUYS!!

Visit office for MVA injury Dr. Vega and staff were very…read moreprofessional and understanding our needs Dr Vega's bedside manners were professional and caring I'd recommend his office to anyone in town Great staff and great docto.

Never will recommend but they had some good help there and gave me insight into my heart problemread more