I had my new-to-me car inspected at TC auto. I called and the gentleman was more than happy to…read moreexplain what their complimentary 42 point inspection was all about as well as their complete inspection that was $159. Wanting to make sure this new (used) car was safe I opted for both inspections. Within a couple hours I was sent a detailed list of things from their courtesy inspection that needed repair along with photos. And soon after received a phone call with the details and he was happy to help with any questions I had. My reasoning for a missing star was I asked for the details on the $159 inspection and was told everything looked great, but that could have been because the seller wiped it clean (?!). I'm just your typical women who knows nothing about cars and had no idea this was possible. I felt taken advantage of for not being told about this before I agreed to pay $159. On top of that, there was some kind of $12 fee I was not told about that brought my total to $172 after taxes. I really appreciate their kind customer service and their nice clean waiting room but I would still recommend anyone who has no clue about cars to ask around before spending money here.

Rook my car is three time. They charge you to take it out of their dealership whether or not they…read moredo anything to the car. Took my car in with issues of jumping RPM's, slow to speed up and sometimes wouldn't go faster than 10 mph. It would complelty stall to 0 RPM if I braked in traffic. It's been a couple of years since I had that car and I now know that those are very clear signs of a bad transmission. Something these people would definitely have known, but instead decided to hide behind not being able to read what was wrong with the car because the battery didn't have any history on it. BAD people, I hope no one else has to go through this.