I went in for a battery check and was assisted by Bo. He quickly identified the issue as corrosion…read morearound one of the battery ports, but the interaction left me very disappointed. When I asked what I needed to do, he walked back into the store without a word. After cleaning the corrosion, I again asked how to prevent the issue from happening in the future. His response was sarcastic: "try checking it once in a while," followed by, "I'm embarrassed for you." While he addressed the immediate problem, his attitude was unprofessional and made me feel unwelcome, as though I was a nuisance for asking questions. Basic courtesy and respect were completely lacking. Because of this experience, I will not be returning to this location.

Alex, tall guy with glasses, really might be an angel walking amongst us mortal men. My AC was out…read moreand its summer in Texas. And I know nothing about cars. With unbelievable customer service, Alex recommended the best product and charged up my AC for me. His attention to detail and swift action has ended the suffering that has been the bane of my existence for weeks now. If you come by this location and Alex is working, consider yourself privileged to receive the help of such a professional. God bless you Alex, remember me and when you get to the top.

The shop (formerly Marshall) has moved from the old location (4710) to now 4536 Ayers St, on a side…read morestreet cutoff, due to lease reasons since January 2023. The Owner came over as soon as I called. He did excellent work on testing a Duralast battery that had died early, and checking the alternator (Fine). His work was quick and impressive and he explained the options for the Ford Focus before proceeding. I have used these specialists for many many years and still recommend them for reliability and faith in their work.

Honest and Fair services. These guys know what they're doing from alternators to batteries and…read moreeverything electrical. When ever I'm looking at buying a used vehicle I always take it there, for them to look over it and give advice.

Wide selection of batteries (of course),, selection of multicolored lights, offering a 10% military…read morediscount. Staff were professional, knowledgeable & extremely polite.

Great place! Friendly worker helped me find a lightbulb for my dad's mini fridge by just a picture…read more It fit perfectly! Definitely coming back for all my lightbulb or battery needs.

Eight to ten employees and no one available to help you…read more At least put a self check out if you don't want to help customers check out. I'm trying to spend money but you won't take it.

TJ was a big help in sourcing the correct parts in a very timely manner in order to get my car…read moregetting back to normal! Great customer service!!

Great service, friendly staff.....honest opinions......in and out in a fast and timely manner…read morewithout having to wait

Driving from California and back, the A/C on my truck went out. My truck has 86,000 miles, and I…read moreasked around Sinton where to get it fixed. The overwhelming consensus was Five Points. I spoke to Tony, one of those guys who knows his stuff. No BS, straight talk, fair price. Turns out that the compressor went out. One day in the shop and I'm on my way back to California.

Gardner Auto to the RESCUE!…read more I was in town for the weekend with my grandson for a swim competition, when my Tundra decided to die on me, I called Gardner Auto and they quickly answered my call, keep in mind, I was stranded on the side of the road when they answered my call and determined is was possible my alternator was bad, they came to my rescue, took my truck back to the shop and they got me back on the road the same day with a new alternator and new battery. WOW what amazing service ! Their service is impeccable, they are reliable, trustworthy and professional. The price was very reasonable and I had my Tundra back up and running. Thank You Mark and crew, your service is second to none.

Our daughter's turbo went out on her 2014 Volkswagen Sport CC. We obtained a quote (good price) and…read moredecided to take our car to Gardner. Dropped off on Sunday night for them to start on Monday morning. We were told it would take 1 day and possibly one overnight (2 days). On day 2, we called for an update. They were struggling to get a bolt off and did not want to break it. We followed up on Day 3, same result with the bolt. Day 4, we followed up around 3pm, still cannot get a bolt off. It was not going to be done until at least Friday. Now we are up against a weekend. After a friendly conversation with Daniel, he said they could put it back together and we could come pick the car up because I was not understanding nor believed how it takes 5 days to get a bolt off. Picked the car up Friday morning. Took it to another shop around the corner Sunday night. Monday morning they reached out to my daughter (that is customer service) and asked who had been in her car because there were several broken bolts and the oil line going to the turbo was broken. No worries, they fixed it and we had it back on Tuesday. 1.5 days and it would have been 1 day but they had to fix what Gardner broke and lied about. I called to speak to Daniel about this and his response was "I am happy you were able to get it fixed." I know now that the problem was never that they could not get the bolts off, they broke it and tried to buy time by lying and could not fix what they broke. They never once reached out to us. They only way we knew anything was if we called ourselves, and clearly they were not honest about what was going on. After asking around, it makes sense. This is also a garage that people go to that will pass their car for an inspection when it should not. Shady all the way around. Do yourself a favor and avoid taking your car here.

Bay Auto provided me with nothing but honest, friendly, thorough, and amazing service…read more I had been getting hit over the head by another vehicle repair company, and so many people kept telling me "take it to Bay Auto," but I had been so busy I just went with what I knew. Recently, I had my vehicle at the other repair shop, they wanted to charge me for the following (their words verbatim via text message) "The hourly charge is 159. We would need to change out the brake fluid. The part is 97.95. It also calls for 4 hours to replace that hose. So the total after parts, labor and tax is $1,169.35." I knew right then in there I needed to get my vehicle to Bay Auto. I called Bay Auto, Tim answered right away and told me "bring it in, and we will take a look at it and take care of you." I had my vehicle towed to Bay Auto, and from there they took care of everything over the phone for me. My car stayed parked in their garage safe over the weekend. Come Monday afternoon Tim calls and tells me the exact same issue with my car but the price is $356.89!!!!!! My HEART DROPPED and I cried tears of joy. The relief I had was so indescribable. I had been stressing on how in the world I was going to come up with the funds. I didn't need to stress anymore because BAY AUTO was taking care of my vehicle at a way more reasonable price. I told Tim my car was about to hit 100,000 and my vehicle app kept telling me to refer to the handbook. Tim told me he would check it out, take a look at what needs to be done then get back with me. Next day Tim called me and let me know everything looked good but the handbook does recommend a transmission flush but it was completely up to me if I wanted Bay Auto to do it now or come back at another time. I told Tim to go head and knock it out, and they did. I HIGHLY RECOMMEND TAKING YOUR VEHICLE HERE!!!!! The customer service is great, the environment is great, staff are friendly, realistic, and humble. The team at Bay Auto do their best to work with all their customers. Thank you Bay Auto!!!

Great Customer service very professional took in my Chevy equinox and had it repaired within a few…read morehours. Also, they saved me over $140 compared to another auto shop that gave me a estimate. I highly recommend

Fixed my older vehicles AC. Hadn't had AC for several years. Great work. Fair price. Highly…read morerecommend.

JJ and the wonderful team have always helped me and my family out with our vehicles and go above…read moreand beyond!! They have the best service and prices in Corpus!! Thank y'all so much!