As a med device rep of 30+ years, all I can say about my colonoscopies with Dr. Eidem is nothing…read morebut amazing. Each procedure was flawless and timely.

Dr Eidem tore my colon during a routine colonoscopy. I ended up in the hospital for 10 days with…read morenothing by mouth, and IV antibiotics. I was told by Dr Eidem that I had 4-5 polyps he had to remove. Three years later I got up the courage to have another colonoscopy as requested by my new doctor. My new doctor informed me after the colonoscopy was over that he found no evidence of polyps ever in my colon. I thought I was going to die after my colonoscopy with Dr Eidem. It took over a year to recover. Please, if you value your health, do not use Dr Eidem. This app made me give him a star, otherwise I wouldn't have.

I have a parent who suffered needlessly for over a year under Dr. Maddala's care. I can't count the…read moreendless upper endoscopies, deep enteroscopies, and colonoscopies my parent endured under this doctor. Even a capsule endoscopy failed to aid this doctor in diagnosing an ailment which--while not particularly common--is very familiar to those specializing in pathologies of the GI tract. It wasn't until my parent was hospitalized and under the care of a different GI specialist that a diagnosis was finally rendered and the problem properly treated, providing my parent with enormous relief. The hospital GI specialist had fewer years of experience, yet was able to figure out in a few hours the problem my parent had that eluded Dr. Maddala for well over a year. Happily, the hospital GI doctor--who is genuinely caring and on top of her game--is now my parent's new GI specialist. Under this new doctor, my parent's health has shown remarkable improvement, and appointments with this GI doctor are looked-forward-to. Dr. Maddala's clinical stance towards my parent's condition, by contrast, was one of non-urgency & disinterest which bordered on indifference. This is not to say Dr. Maddala won't work for you, but, in my parent's case, we weren't impressed.

I did not meet Dr Maddala until the day of my procedure, but her NP was very nice, easy to…read moreunderstand and very helpful. Unfortunately, Dr. Maddala no longer has the McKinney location. I transferred to another in the TDDC group, Dr. Sony Mathews, I am so happy with my new caregiver. I see him at the McKinney Medical Village on Eldorado. He has a wonderful, kind, friendly staff and very comfortable office.

I cannot convey how grateful we are for having found Dr. Duraiswamy years ago. It is seldom that…read moreone can find a specialist that is thorough, patient, and a great diagnostician. Dr. Duraiswamy is all of that and a blessing indeed to our family. We are so appreciative of all she does that whenever there has been a need to change health plans she is among the 3 physicians we ensure are included in the network.

The doctor wants me to do mri's every year even though I have kidney disease. They don't listen to…read moreme when I tell them I can't do that, that is harmful to my kidneys. They ignore me.

Dr. Maddala assured me that everything is normal. She forgot to tell me that she is only able to…read moreperform endoscopy/colonoscopy but unable to diagnose a diseases. For 8 months I went to hell because of her until I found a good gastroenterologist who cared for patient, did necessary teste and recommended treatment. Dr. Maddala and her assistant, Emily, were not able to ease my suffering; they only experimented medication on me. if you need a diagnosis, other than simple check up, stay away from Dr. Maddala.

I have been a patient of Dr. Maddala for many years, and I have always received quality care. She…read morehas a great bedside manner, and takes the time to listen to her patients.

I've been going to Dr. Brown for 20 plus years, always a excellent experience. His staff and all…read moreare very knowledgeable and make you feel at home. Had my first ever endoscopy and was in and out like nothing had happened. I would recommend him and his staff to everyone.

Excellent care from Dr. Brown! Equally as good for Megan(PA)...she is a tremendous asset to his…read morepractice! Highly recommend

Dr. Michele Alkalay at UT Southwestern Children's Medical Center in Plano Texas is an excellent…read morePediatrics Gastro doctor! I did my research, and she is also Assistant Professor at UT Southwestern Medical Center. Dr. Alkalay also specializes in celiac. I needed a Gastroenterologist for my daughter. Dr. Alkalay is courteous, makes you feel comfortable, and listens to all our concerns. She is extremely informative and explained the situation, so we understood the follow-up steps and possible procedures. Our kid loves her. A Pediatrics Gastroenterologist physician that I highly recommend!

Care was for screening Very good experience all around…read more Staff were friendly and helpful. Office consult with PA was informative and all questions and instructions were given verbally and in writing to take home. The next appointment for the actual screening was made quickly. The doctor ( gastroenterologist ) who did the screening was very good.

I had been putting off a colonoscopy for about a decade. I didn't realize the age had been lowered…read moreto 45 for your first baseline procedure. I thought it was a rite of passage at 50 years old. Even then, I skipped the procedure because the Covid lockdown was in full effect and all anyone ever talks about is the horrible preparation for the procedure. I opted for the poop-in-a-box instead of the real deal. After the Covid lockdown was lifted, it became impossible to ignore this. Plus, since I wasn't working, I actually had time to deal with the preparation. The administrator that handled my case was very professional, empathetic, but also very persistent. She was not going to let me back out, and frankly I needed this dedicated individual to answer my questions and keep me on target to completion. She was available to answer my questions, no matter how ridiculous or improbable or mundane they might of seemed. Generally she didn't answer the phone, but she was always good about calling me back and giving me the time and attention I needed. The procedure only happens on Mondays and Thursdays. I had to book several weeks in advance. When I got Covid and wanted to cancel, she wouldn't let me. When I told her my fears about the preparation solution, she offered me tablets instead of the unusual tasting liquid. When I had trouble getting the prescription tablets filled at my pharmacy, she rerouted my prescription to a pharmacy that was able to fulfill my request and mail them to me. When I shared my fears about being on a low fiber diet in the days leading up to the procedure, she calmly offered suggestions and helped me come up with a working meal plan. I never did meet this woman, but she is the only reason I was able to get through this procedure successfully. The clinic staff are separate from the administrative people, so you will have to fill out forms again while you wait in the lobby. Once your name is called, the people in the procedure area are all old hats at this. They will go through everything at lightening speed. In fact, since I was without food, water, and sleep, I couldn't think clearly, and consequently, I had trouble understanding them when they spoke so quickly. If there was one thing I would change, it would be asking the staff to slow down just a little. Also, share the medical history from the administrative forms I previously filled out with the procedure staff so that I don't have to do it from memory in a tired and unfueled state. Other than that, everyone was very kind and professional. Despite my fears, they took good care of me. The final report was provided that answered all of my questions. The doctor and nurse did talk to me after the procedure to let me know how everything went, but when you are coming out of anesthesia, it is hard to remember the details. The report had colored pictures of my colon. It was well diagrammed so that you could identify the different internal parts. This report was also sent digitally through the secure portal with the final notes and biopsy results. Depending on your insurance, there may be separate costs for facility charges, anesthesia, and any special tasks that are performed during the procedure, like removing polyps. Because of this, it might be hard to get an exact cost up front. Afterwards, you might be receiving multiple bills from different entities. I hate this! It really should be coordinated and provided to the patient on one bill to rule them all, but such is the status of healthcare in America. Thankfully I don't have to return for a decade. Hopefully in that time, the medical profession will find new ways to screen for colorectal cancers that aren't so invasive or anxiety producing. If not, well, I would certainly trust this establishment with my care again.

Do not waste your time. I went to two different locations and couldn't be properly treated. Poor…read moreservice and lack of compassion!!!

Dr Brown and Megan Canady are great ! Been with them for over 10 years…read more Always responsive to my appt, prescription drug refills and other digestive issues !!! Thank you Megan !

The procedure was way above par. I give that part of my experience a 5 star BUT afterwards trying…read moreto get into the portal for my results has been a complete nightmare. Its been 2 days and i still can not get into the portal. Can't get an answer on the phone because I always have to leave a message. Can not speak to anyone until they decide to return my phone call. I got a return call and STILL can not get into the portal.

I found communication from his office to be substandard after a colonoscopy/endoscopy. Instead of…read morerelying on "the portal" as he did to properly convey my results, my expectation of personal communication and interpretation was not met.