Terrible. Most inefficient office I've seen. Every time I make an appt I always wait for over 30…read moreminutes. Often 45-60. Most people typically don't have excess time to wait that long. I've been trying for over 6 years with De. Desai and I just refuse to be railroaded any longer. I won't do it again. Spare yourself the headache and find a different doc.

My family has used him all the way back to my grandparents. Yea it's nice he has Christian values…read morebut I came for a doctor not a priest. I shouldn't have to feel scammed before I get adequate medical attention. I understand problem are not so easy to diagnose but he doesn't listen, he doesn't let you finish your sentence or even fully explain what's going on with yourself. All that wait time just for him to stop you short cut you off and push you out or even hang up on you before you can say bye over a Skype. I am disheartened to have to feel this way of a Christian brother in practice. I will find a new doctor now

Wow! After reading the negative reviews, I can't believe they are talking about the same doctor…read morethat I see. Dr. Goyal has always been nice and good to me, and so has the staff. She listens to my concerns and offers advice that I can either agree or disagree with, but her yelling, never! They could do better with the time you're actually seen by her.

I recently moved to Texas and needed to find a new PCP. I am very excited that I found Dr Goyal…read morewith Dignity Primary Care. She is very caring and has taken care of all my medical issues. I highly recommend her if you want a professional and caring Doctor!!

Have been with Dr Cooper 2 year no wand have nothing but great thins to say. He is very thorough…read morebut patient and will answer any questions. Strongly recommend him

Dr. Cooper is a family Doctor, so both my dad and I use this practice. Dr. Cooper takes the time to…read morespeak with you; getting to know you and your history. He is very pleasant and knowledgeable. During my dad's visit, it was clear that Dr Cooper remained current regarding medical trends and outcomes. He also took the time to call me to make sure an insurance related issue had been cleared so my dad could get treatment. That was nice. His staff is also great. Goodness knows I have tested their patience plenty! Julia has been particularly helpful. I am very happy, ecstatic even, that I found this practice. A good doctor, who takes time, and cares.

Dr. Neurgaonkar is very knowledgeable. I've been going to him for years. It's a small clinic but I…read morelove it. I moved 30 mins away and I still come here because I trust what he says. He does everything here, x-rays, stitches, blood work, everything. Love love love him!

This office is not closed. Best doctor I have ever been to. Staff is great. Very understanding…read moreand helpful. I would recommend to anyone.

Dr. Broad ax is the best!!!!! She is caring, kind, funny, real, logical, smart, up to speed and…read morefreaking awesome!!!

I received an email as a new patient to arrive 20 minutes before. I arrived 20 minutes before and…read morewas told I had to be there 30 minutes before and I would have to reschedule. Showed email and they said I could wait an hour. BS...no dr. is worth thos frustration!!!

I've been coming here since 2009 and I have not had one complaint. The women and doctors here have…read morebeen great. I usually see Dr. Tovar and occasionally I see Mary Jane and they both have been great. They take the time to answer any questions I have have and always address my concerns about my health. April is a wondering nurse it's always a pleasure talking with her. She so down to earth and compassionate. I'm always greeted upon entering and the ladies in the front office are always pleasant and engaging. The office is always clean and neatly organized. Parking is never a problem so there is space. If labs are needed you can run upstairs on the second floor to get it done. The atmosphere is always laid back and quiet. Just thankful for my continued care and the great service they provide. I would recommend them to family and friends.

Dr Luts is the best!! She was great with my high risk…read morepregnancy and continued care. She's very timely in her responses and takes the time to get to know you, your family.

Dr B has been our doctor for several years!!! She is amazing for females ... males... and my 13yr…read moreold son!!!! I trust her knowledge. Intuition .... she consistently cares for my family ...... her level of care is outstanding. I would recommend her to anyone I loved cared for or even just met ... that's how much trust I have in her and her amazing team... Christine is comforting kind and organized ---Jeanie always smiling and welcomes us like she has been waiting to see us !!! Love this group

Im a small business owner…read more I use 'obama care' for my personal insurance because its the most cost effective. we have the gold level plan, or whatever. United Healthcare assigned me to Jennifer Bontreger - I called to schedule an appointment to find out that she's no longer accepting new patients for 'Obama care' people. (Their words) Rude staff. If I'm judged by what insurance provider I use before even getting into your office, Im glad that you're not my doctor, I suppose. Pick ANY other doctor but this one in my opinion.

I couldn't agree more with the other comments. I am searching as well and NONE to happy with Well…read moreMed not informing me she left the practice even though they said they sent a letter out back in March when this happened I guess???? &/0r they said insurance would have notified as well. That is BS, and even if it wasn't, I'm private pay so wouln't be informed. They are telling me I'm now under a new Dr. Gillem, who I have never met and "oh, her first available is months out!!" I understand Dr. Gillem is supposed to be a good Dr. but this was handled badlly. Dr. Bucan has been around this are for years and was one of the last physician's to go under corporate umbrella instead of her own practive. Such is the way the whole field has gone for many reasons. So first it was USMD which was awful with central intake, could not get direct to FM office. Instead, calling a center in Irviing and then hope they got the message right and gave it to the right person. The other option is to use the portal. I like that but again, it's only as good as the people on the other end. I had hopes when they went under Well Med. At least now you can contact the office directly and they have been friendly but in a pickle themselves. They are dealing with a lot of persons that are devastated. I had a telephonic visit with Dr. Bucan in March and there was nothing mentioned of her leaving. I've been with her so long, I think she would have told me and all of her patients if she could. She is a rare gem of a doctor as far as her knowledge, compassion and 'bedside' manner. Yes, she could run behind which probably was affecting their almighty $, because she LISTENS and takes time with her patients. She explains things in a way a lay person can understand. If I find her I will come back to post.

She left the practice recently and I'm devastated. They won't tell us where she is and most of her…read morepatients are so sad. She's the best doctor ever!

After my beloved PCP retired/moved out of state, I decided to try Bridlewood Family Healthcare due…read moreto proximity to home and because my prior PCP had stated that my medical records would be transferred there. The front desk staff was nice and the MAs friendly. They apologized and thanked me when I mentioned that I found a 6 day old urine sample in the restroom. Dr. Glaser was not friendly towards me. My visit was to be a new patient physical. He did not engage or try to get to know me at all. My face to face time with him was less than 10 minutes, and the only thing memorable that he said was that my insurance might not pay for my updated tetanus shot (they did). I went downstairs to do lab work and was there for about 30 minutes when they finally realized that Dr. Glaser did not order lab work because I had done lab work 7 months prior. Fairly certain that lab work is part of a physical...but whatever. I had already made up my mind that this man would not be my new PCP. A PCP should be warm and engaging, and someone who will listen to their patients when they are concerned about something - Dr. Glaser checked none of these boxes. Fast forward a few weeks later to the billing nightmare that followed, my insurance covers an annual physical (including the lab work he wouldn't order) 100%...but the first bill was coded as a new patient appointment, but they left the physical off. So I had to call the office about this...they made my patient responsibility $0 in their system, but then rebilled my insurance company with duplicate charges and overbilled by almost triple. I decided to call BCBS directly since I had yet to find a competent individual to help me at the practice. The insurance rep told me that one of the codes used on the new bill was for a psychiatric evaluation...OMG! I explained the whole situation again, and BCBS filed a grievance and the billing did eventually get situated. I have talked to others who have noticed similar billing issues on their statements from this practice...so definitely watch your EOBs here. Unreported overbilling is sadly something that happens too often in the medical world. I have given up on ever seeing my 7+ years of medical records from my prior PCP. I am fairly certain they went into an abyss of some sort in this Bridlewood office of confusion.

I've been going here for about 4 years now and I love this office. I've never had a bad experience…read more Getting in touch with someone on the phone can be frustrating for those that are not technically inclined. But if you use the Healow app, the docs are pretty quick to respond plus your care needs are documented. I started using Bridlewood, Dr. Glaser and his staff because the last office I was at didn't listen to me. I'm diabetic and trying to find the right medication has been much trial and error but my last office brushed off my errors. So when I first started with Bridlewood, Michelle Hampton heard me and started me on my way to finding what worked. I was sad to lose Victoria Thomas but it was an easy transition back to Michelle and they really do care. I have trouble with getting medication but that's due to my insurance not the office. Michelle and her team have been in constant communication with me and are eager to help where they can. I've had nothing but a pleasant and stress free experience working with the Bridlewood staff. My one complaint would be that I never got an Amazon gift card!

I have been going there for a couple weeks Amazing results…read more The swelling in my legs is down. I am walking more normal than I have in years. I am sleeping deeper for longer according to my Fitbit. I will continue to go to River Oaks Spine Center in Lewisville Texas . For anyone that has been in chronic pain please give River Oaks Spine Center a try Rhonda Lewisville Texas

I've tried multiple chiropractors, physical therapy, spinal decompression and injections... in an…read moreattempt to alleviate sciatica symptoms (nerve pain in my legs). I felt like giving up. But then I started seeing Dr. Tang. I noticed a huge improvement in just a few weeks. There are times now when I get up and walk across the room, then realize I'm not in pain! Dr Tang is very professional and kind. He spends a good amount of time and addresses all my concerns. I highly recommend!!!!!