Called in to drop off fuel and was very helpful. Would recommend to anyone who needs to drop off…read morefuel and dispose of trash. Guard dog is super friendly too.

They accept all type of trash . Friendly . Easy & fast process . Would come again to throw trash &…read moreunwanted items

Great place to recycle! So grateful to have learned about this place. I did some spring cleaning…read moreand recycled some clothing. (I meant to bring cardboard as well but forgot). It's very easy to make an appointment online or by phone! An appointment is need before drop off. It look less than 5 minutes to hand my things of and the workers there were very friendly!

Useful every time I go, thanks for the free mulch, and taking unwanted items for a better purpose.read more

If I could give them ZERO stars I would! We have utilized their shredding service for a while…read morenow. So why one star if we've been doing business for a while? Because they apparently don't use modern technology like calendars and phones. All is great as long as you don't need them to pick up the full bin. If you do, be prepared to get ghosted on the appointed day/time. Not just once but over and over again. This is where a calendar would come in really handy! They NEVER call you to tell you the schedule changed, or the driver is late or give you what ever (likely flimsy) excuse they have for not showing up. They must not have reliable phones! I would recommend this company to no one who needs reliable service. Look elsewhere.

I suppose now is as good a time as any to reveal I've begun an internship at a nonprofit group…read moredowntown; I was offered the position because I'm friends with the person who runs the office for the chairman, my friend "L". L knows that with my B.A. in Political Science, paired with a keen understanding of politics, and my ability to get things done, I should be going places if I stick with it. What do I do exactly? Basically, I'm L's bitch. It's "The Devil Wears Prada", except instead of being sent to glamorous boutiques and tony restaurants, I'm sent to such exotic locales as the Chuy's off Barton Springs and the downtown post office to buy stamp coils. Here's where Balcones Recycling comes into play. Since everyone's so busy on a day-to-day basis, it appears that the cans of La Croix and bottles of Dublin Dr. Pepper in our kitchen have been accumulating I'd say, in a rough estimate, since April of Way Too Long Ago. Additionally, there was more untouched paper recycling in both the kitchen and the copy room than I believe there was actual paper stock. Apparently, the attorney in our office was about to lose his shiat because of the mess, and I was assigned the task of getting rid of the junk. This is absolutely not a problem. When I get going on deep cleaning and/or organizational kicks, I get on a roll and I won't stop until everything is perfect; my OCD is a powerful force I only unleash to do good. I wanted the crap out ASAP myself. I found a website online that listed nearby recycling centers, and while a tad confusing about who accepted what items, I figured Balcones would be my best shot. I asked L if they paid for cans, and she said she wasn't sure but if they did, I could keep the money as a tip. All 75 cents of it, I was guessing. Score. The drive into East Austin always makes me nervous, and this time was no exception. I found the location with ease, but all the parking spaces were full. Large 18-wheelers are constantly moving and out, and there is no signage about where one would drop off recyclables. I "creatively" parked and popped inside the office, where a friendly girl behind the desk explained there is a white dumpster just across the way that I could toss everything into. I thanked her, even though I was bummed I wouldn't be paid for my monstrous bag of cans. Nervously, I threw everything away as I prayed Kar would not be crushed by those damn trucks driving everywhere. The dumpster said "paper and cardboard only", so I double checked with the nearest guy standing around and he said I could go ahead and toss the cans in, too. Works for me As I left by narrowly escaping another incoming 18-wheeler, I felt proud of myself. I realized that I had just done my part to help maintain a sustainable environment for us, for our children, and for our beloved Planet Earth. Plus, L said I had to. 3 Stars.

(Sung to the tune of Ray Parker Jr's 'Ghostbusters')…read more If there's a mountain of trash In your neighborhood Who you gonna call? (Junk BUSTERS!) You got a heap of debris And it don't look good Who you gonna call? (Junk BUSTERS!) I ain't afraid of no junk... Junk Busters USA saved the day for me when I had an entire carport's worth of waste to get rid of before it succumbed to mold/rats/roaches from the summer rains. Don't believe me? Check out the before and after photos and get back to me on that. Excellent customer service from start to finish - I called at 9:30am and snagged an appointment for 4:30 on the same day. (I think it was the tone of desperation in my voice that really got me on the schedule.) The team of two young guys who showed up were professional and obviously loved their job. Extra kudos for saving us a little money. Junk Busters charges by the volume your junk takes up inside their truck. (That is, unless you're throwing out bricks or cement, in which case it's by weight.) I watched them really work at fitting all this loose material into the smallest space possible. Should I ever need seconds for a Tetris tournament, I'm picking these two gentlemen. Highest thumbs-up for their service, a definite recommend! (I do think that instead of naming their truck 'Agnes' they should call it 'Junk Force One'.)

Junk Busters in Austin Texas were able to get me an appointment quickly and gave me updates when…read morethey were on their way. The "FREE No-Obligation Estimate" wasn't free after all, because they said their fee for coming out was $95. The actual estimate only happened after everything has been loaded onto the truck at which point who wants to turn back?

These guys are THE BEST!! They're quick, responsive, professional, and offered the best quote. Five…read morestar service! Would definitely use again.

They responded to my service request promptly. They communicated very well through my request…read more They provided a flat rate fee of $120 for my junk removal i have been needing for quite some time out of my garage. I had some old scrap wood and pallets to get rid of along with an old twin metal bed frame that was bent. I have used these guys in the past for broken TVs and they have always provided a delightful customer experience. You have the options of leaving stuff out on the curb but I couldn't do that because of my HOA. Also, last time I had left a desk that someone snatched up from the curb. So I didn't want to waste their time again. Their technology use is pretty awesome and respectfully as a IT guy I appreciate how it makes billing simple and easy. You cannot go wrong with this company hauling your junk for you. It saves you time and effort than doing it yourself and paying for the fees at the landfill. I highly recommend using them from my own personal experience.

I ordered a box on May 14th and I needed it there by 10:30 am and their lead driver, JB was so…read morepolite and got it there by 10:15! He put it exactly where I wanted it and did an outstanding job! He is truly an asset to the company!

I called the main office and fortunate enough to be assisted by Michelle who provided exceptional…read morecustomer service.

I hired this company back in 2020 and had a really great experience, so I figured I would use them…read moreagain. Unfortunately, this time around, my experience wasn't nearly as good. The actual people who did the pickup were fine. A bit more bumping into walls than I'd like, but otherwise ok. The problem was scheduling. I booked a month in advance and they said they would be there the morning of pickup between 8 and 10 am. They were texting me to ask for pictures of what I needed taken away as early as 8:15. At 9:45 they texted me a quote. I messaged them around 10:30 asking if/when they were coming b/c the pickup window had passed. And then I didn't hear anything until around noon. Two hours after the pickup window. That's when they told me that they weren't going to be there until around 4. In reality, it was around 4:50. The reviews here are still generally really good, so I'm hoping my experience was just a fluke, but the lateness combined with the lack of communication made for a really disappointing experience.

Speedy, friendly, communicative service - have used them a few times for rentals where goods were…read moreabandoned and recently for a purge at a home I just moved to and some small reno projects. Can't recommend enough! Sarah

I've been going there for years. Some of their items may be a bit overpriced . For the items I…read morenormally get for projects they have good prices.

I'm on the verge of being three decades old, and I had never been to a dump until this morning…read more Boy, had I been missing out! Yesterday morning, we woke up determined to clear out all the demolition wreckage that had been sitting by our driveway for the past month (major bathroom remodel): I'm talking a mound of moldy sheet rock, vinyl, bathtub, toilet, trim, cardboard - it was an ugly sight. (Although, it was a great landmark for my out-of-town friends driving in from the airport who were trying to find the house in the dark - it's the one with the toilet next to mailbox!) Someone mysteriously took our old toilet away (hope you are enjoying many a good flush, whoever you are!), but we still managed to fill every square inch of my boyfriend's 1987 Dodge Ram cab-enclosed truck, even after I stomped up and down on the wet cardboard. After a nerve-wracking drive to the TDSL (the engine was straining due to the heavy load and rear view mirror visibility was limited), we drove up to the front gates to find it CLOSED. Sorry folks - even the garbage men need to take Sunday off. So, if that drive wasn't scary enough, we went back at 6:30 this morning, through the fog, hoping not to get rear ended by an 18-wheeler - but, we made it safely. We emptied the truck in 15 minutes, and the total dumping charge was $17 dollars. A nice, older fellow took the bathtub from us, either to be recycled or stocked in their "dump store": chairs, lawn and gardening equipment, appliances, bicycles, old signs - unfortunately, we didn't have time to check out the goods. Who knew?! p.s. Another feature we didn't have a chance to check out: Garden-Ville, adjacent to the Landfill, is a subsidiary that makes organic gardening products including compost, soil blends, fertilizers and organic pest controls for both horticulture professionals and home gardeners. Now, that's true recycling.