Kellie worked with me after hip replacement and got me up and going and feeling confident very…read morequickly. She has a great personality and gave very precise instruction to strengthen my muscles. She took time to listen to my issues and gave me good advice on how to work through them. She is very knowledgeable and confident in her approach to giving care. I was sad when therapy ended because she was so nice. 10

I did not receive sufficient supplies under Medicare rules. There were several other issues with…read morethe quality of the admins and care. They seemed manipulative and were not honest about several things that I know to be true about the payments they receive from Medicare.

This company not only provides great care they handle much more once you are working with them…read more After calling and meeting with Shay. She was able to see we needed help with my grandmother. At times we would need help at appointments, taking her to have her hair done and sometimes grocery shopping. They handle it all and even did cleaning. the best is that my grandmother looks forward to seeing her caregiver and they are like family now. Of course we wish we could do it all but with jobs, kids in sports we needed help. Shay was able to pin point our needs and and there hasn't been anything she hasn't found a solution for. Please don't burn yourself out. Contact them and get help you won't regret it.

From the owner: Every person has an inner spark, something that age and illness cannot take away. We Elevate the…read moreHuman Spirit! Our home health care services in Austin, TX go beyond daily care needs--bringing about a sense of hope, connectedness, and joy! Our in-home care services for seniors include transportation, companionship, bathing and incontinence care, 24-hour and live-in care, and more! All caregivers for the elderly are carefully screened, rigorously trained, and fully insured! Call us today!

We were fortunate to find Suncrest Hospice for my husband after his debilitating stroke. Our Care…read moreteam which consisted of Whitney, RN, and Felicia his CNA, and Siera, our social worker were absolutely the best. It was always a high light in our day when they came to the house. They always made me feel better about the care I was giving and were so sweet in the way they cared for my husband. Whitney was my rock and I feel like she has become a beloved member of our family. I was so relieved when she arrived the day my husband passed. She took all of the stress of the situation onto her shoulders and handled it with the love and attention we needed. I would recommend the care team at Suncrest to anyone needing hospice services. The only issue we had was with the supply person, Melissa. For whatever reason she took a dislike to us and refused to supply food for my husband who was on a feeding tube and had to have special supplements. On several occasions he would have had to go with out food for 2 or 3 days if I had not ordered and purchased food myself. At one point, the food she did send us was clotted and no good. When I reported it and asked that more food be sent, she accused me of leaving the food outside in the heat and again procrastinated on sending the replacement. My husband's care team stepped in and stood up for my husband's needs against this obstacle. I can't say how much I appreciate how Whitney, Felicia, and Siera stood behind my husband and I in this difficult time. They really saved the 5 star review in spite of Melissa's shortcomings.

Suncrest Hospice cared for my 87 year old mother for 2 months recently after a stroke, until she…read morepassed away last week. Suncrest was highly recommended by the stroke rehabilitation hospital my mother was in after her stroke. I can't say enough positive things about Suncrest! Everyone I dealt with, from the registered nurses to the social worker to the chaplain was so kind, competent and professional. They assisted with all of the medical equipment my mother needed at her home, special food (she had a PEG feeding tube in her stomach), and were available 24/7 for any issues or questions. I recommend Suncrest Hospice highly to anyone needing hospice care for a loved one.

Horrible lack of communication and coordinated support amongst nurses, owner, managers, and aides…read morecausing patient frustration and anxiety. This has forced us to call back repeatedly to reschedule, re-explain, or verify the orders and scheduled appointments. Many times, no show - many times too many excuses. WILL NOT RECOMMEND

This is a terrible place to work for. The owner had another company in Chicago that was closed…read moredown. Multiple therapists had their paychecks held back. He was late on paying me multiple times.

The best in all aspects. nothing else to say. will exceed your expectations. After years of subpar…read moreservices from others and a worsening of the situation, we were fortunate to find this care - definitely made a difference for us

My Dad was receiving services by them, and let me just say.... the people that came over did not…read morecare what's o ever! Specially a gentlemen, he would LITERALLY complain and roll his eyes saying my dads wounds/situation were too complicated. My dad was sick and bed bound and that's the last thing someone in that situation wants to hear!!! If they treated him that way while I was there I can't imagine how they would've treated him if I wasn't present. After that gentlemen complained and left, later that day we received a phone call saying they could no longer provide services for my Father. My dad was so loving, respectful and even in his situation he loved to crack jokes. He didn't deserve how they treated him. After that horrible experience, my dad started receiving services by Baylor Scott & White and later hospice, and what a difference!!! They literally cared so much that even after my dad passed away they still check up on us. Till this day every time I see an encompass homehealth car passing by it reminds me of this and it breaks my heart. Do not use their services if you really care about your Loved one. Nobody deserves to be treated like they are too complicated too care for.

A dear friend took a fall and I've been helping her now at home. I'm a civilian in terms of medical…read morecare and a senior like my friend. She has benefitted from inpatient rehab and now home health services. Our experience with both has been extremely positive. All the staff, nurses and therapists are polite, caring, patient and professional. They've worked tirelessly to accommodate my friend's needs which are complicated due to the Corona virus threat. I'm grateful for Encompass's services and I would recommend them to my family and friends. I couldn't do this by myself and stand confident in my friend's recovery thanks to the well-rounded support. C. G. Georgetown, TX

I strongly recommend AGAINST Texas Physical Therapy Specialists. In my lone session there, I did a…read morerange of motion exam and literally two simple band exercises and they billed me almost $500. The exercises weren't anything you can't find on YouTube and I didn't feel like the range of motion exams even pinpointed the issues I was having. Honestly, $50 for the session would have been a more reasonable bill for the service that I received. Additionally, I had issues with an additional session being scheduled without my knowledge and a billing issue for which I couldn't get proper explanation. It's just a disaster from start to finish, in my experience. I've had physical therapy before at other providers and had a much better experience at far more reasonable prices.

Not a big fan of this place.. I went one time and paid a copay and then a month later got a bill…read morefor $60 as well. It looks like they tried to charge my insurance company $360 and they only covered $300, or maybe they wouldn't pay any of it and so they adjusted the price down to $60 because they knew $360 was a ripoff. I don't understand why these places can't just charge what they charge and stop trying to milk our healthcare system for all it's worth. They're part of the problem. They also use the worst smelling cleanser I've ever smelled. Fabuloso or something. Awful chemicals. The doctor was nice though.

Whewwwwww I don't even know where to start!! From the beginning I spoke with the Aaron who was a…read moresmooth talker and I should have known then it was going to be a mess. So after being in the NICU and meeting tons of nurses for my trach and gtube dependent child I decided on one. This company stated she could be my primary nurse bc I only wanted m-f. They wouldn't give her the 7-7 after I confirmed with her and she told them as well, they continued to say it would be burnout and she could only do 10 hr shifts. Ok fine! But then I was also forced to have night nursing in my home! Yes forced bc every time id tell them I didn't want it they'd have a meeting at my house or call me saying I am going to want it. So I stuck with it loved the night nurses that I had but it just wasn't for my family so I cancelled. Well that's when shit hit the fan. Our scheduler who was absolutely amazing quit and we had a new scheduler, our case manager switched due to conflict of interest, they received a new compliance manager who never called me back when she stated she would but I'll get to that later. So my nurse had been with us for 1 yr and they were only letting her work the 50 hrs a week. We'll recert comes up and I get a text from Tanya stating she is requesting 60 hrs and zach will get paperwork handled. On 3/6 plan of care stated the 60 hrs but a order was sent to my daughters doctor for 50 hrs and they signed off on it. Me being a reasonable person gave Tanya the benefit of the doubt stating it must have been a clerical error but then she tells them she doesn't remember that. I sent them the text where she stated 60 hrs and the plan of care but nothing. I spoke with Ozzie who is the scheduling sup. No resolution, I called Koco no resolution, I called kathi the nursing sup no resolution, I reached out to don the owner no response. No one will take accountability for this shit show that they have Fucked up! They did offer me 60 but stated I'd have to have a new nurse for 1 day, which I was thinking about but then quickly remembered the negligence on their behalf. I needed an order for everything to even give my daughter miralax but they couldn't even keep my daughters chart up. Both my daughters nurse and I sent them orders over and over which never updated. They had my daughter listed as a 2 while pmv which she is capped during the day, they had a 3.5 trach listed which she is in a 3.0, all of her vent settings incorrect, medications not removed. Had I let a new nurse come into my home and something went wrong while I was at work the nurse had to follow that incorrect plan of care.how is this company still afloat? They are very unethical and do not hold their nurse supervisors accountable. If you look at the reviews it's all workers. Please if you made it this far I implore you to seek other agencies for your children I never want anyone to go through this bc I cannot get the hrs my daughter needs bc of their fuck up. There are other home health agencies entrusted has been great I would highly recommend them I have spoken with the owner but couldn't even get in contact with PHCs owner Don. Shame on you bc you would never want some nurse sup to make that grave mistake with one of your children. DO BETTER!!