The store is well stocked with lots of staff. Unfortunately, the AC was broken so it was very…read moreuncomfortable.

Excellent products to cheer your team to victory! Very friendly and knowledgeable staff to assist!read more

Angela greeted me at the door and showed me to the back of the store where the Dallas Cowboy…read moremerchandise was. I found a wonderful Cowboy shirt and brought it to the checkout area. Angela showed me the gift bags (this was a birthday gift for my friend.) Angela checked me out, whited out the prices on the shirt and bag, and put the shirt in the bag with some blue and grey tissue paper! She emailed me the receipt and provided me with a printed receipt and gift receipt. I was in and out in 15 minutes. I was blown away with the great customer service and the wide range of great products! I'm a Cowboy fan, and a Rally House fan!!!!

as soon as I walked In the door I was greeted by a staff member. They directed me to what I was…read morelooking for and I was in and out with everything I wanted within 5 mins!

Visited the Academy Sports + Outdoors location recently and had a solid experience. The store was…read morevery clean, organized, and easy to shop through. Everything seemed neatly stocked, and the aisles were well maintained. They also had a great variety of products for sports, fitness, outdoor gear, and apparel, so it was easy to find what I needed without feeling limited on options. Staff members were polite and the overall atmosphere was comfortable and welcoming. Definitely a convenient location to shop for sporting and outdoor essentials. Decent price ranges for select items .

I am never shopping here again. I ordered something on Black Friday, then I got a notification it…read morewas picked up. I was nowhere near the area, so I contacted Academy. They said they would have to investigate it, and they would follow up in a few days. This seemed reasonable, so I waited. A couple weeks passed and I hadn't heard anything, so I disputed the charge through my bank. Today (January 10, 2025), the store contacted me saying they have footage of "me" picking up the merchandise, so they wouldn't be issuing any refunds. How can someone say for certain that I picked something up, and they don't even know what I look like? There's no request from my app, or my phone number, to pick up the item. I have Google Maps confirming that I was over 20 miles away on Black Friday. And yet, the store has "confirmed" that I have picked up my item from camera footage. What a joke.

Fantastic TX-owned store with options for anyone and everyone! Great customer service and friendly…read morestaff. The location is prime as well.

Very nice store with very nice selection of clothing and shoes for all ages. So I think the store…read morewould want to sell product. I mean I don't think they are a charity organization. They are definitely a for profit company and are a great alternative to going to the mall. Nevertheless the staff has no idea how to sell. Obviously management doesn't either or they would make sure staff was trained. If they had trained sales staff I would speculate that revenue would increase 20 to 30%. It's so sad that service is so sluggish and sloppy. I mean it's a great store with a great location. Oh well....

Didn't even walk in expecting to get any shoes yesterday, but walked out with Jordan Instigators…read moreand Puma Clydes (so classic) in Gold Metallic (so disco). I can't say enough good things about this store- passing by, it doesn't look like much, but the inside is SO CLEAN and gorgeous. Every t-shirt is perfectly folded, all shoes illuminated in displays, I just love it. Would definitely recommend. Best of all- the staff was SO HELPFUL. The manager answered my questions about the company (I'd never heard of it) and I ended up walking out with two pairs of shoes, totally hassle-free.

Great service! Called and left messages when product was ready. Also friendly and helpful.read more

Not the easiest people to deal with. Not big on customer service…read more... I wasn't greeted at all, as I wondered throughout the store. The lady was snippy and gave me a very hard time.

This place is extremely misleading. Although there are signs in the store that state that apparel…read moreis 50% off and when you ask the employees what items are marked down they state "all apparel", that is incorrect as it is only the items that have a "2" on the tag. This would've been nice to know before we got to the register! On one instance I pulled the sticker off a $35.00 Nike shirt to see what the original price was at a normal store. To my surprise, the shirt was originally $35.00 and there was literally no discount applied. For me, coming here was a waste of time as I could've went to a regular Dicks Sporting Good and saved the gas of traveling across the metroplex. Hopefully this review saves another person some gas, time and actual money!

Service .. staff is not very helpful or courteous . The many times I've been there. I had to go…read moresearching for a staff member to help me .. Over all selection varies. Sometimes they have a lot of selection and then sometimes not especially with the women's apparel. Seems to have an abundance and no shortage of Men's apparel compared to then women. But I do recommend the place. Because the value. And merchandise prices are reasonable. Especially when it comes to the shoes.

The vibe was off like it was fake nice to make a sale. They definitely cut convo short once they…read moregot my money. I will take note and buy online from now on or go to another store.

2nd visit, 2nd purchase.. this time I found some USA shoes and THANKS to the courteous and…read moreknowledgeable staff.

The first time we went to this store, five years ago, there was a line to get in and they were…read moreletting people enter in groups of ten or something like that. Today, five years later, we just walked right in with no line and no assigned groups. My impression in 2025 was much better. The store was not too crowded so we were able to leisurely browse and really take in everything in the store. The selection is outstanding. if they don't have something related to camping or outdoor life, it does not exist. This trip the wife was looking for some shoes while the kid and I looked at everything else. She enjoyed checking out the tents and sleeping bags. She rode on one of the bikes. It was like a play day. I liked that there were employees to help and answer questions. Noah in the bike section was great. Employees were very friendly. The quality of the products they sell is excellent. Prices are high but you get value and what you buy is going to last a while. We ended up not buying anything, but we enjoyed the store nonetheless.

I don't come to REI often, but when I do I always end up leaving with exactly what I was looking…read morefor, if not something better! This held true on my last-minute trip to this location a day before leaving the country for a couple weeks. I wanted a backpack that had enough storage to allow me to take multiple flights between the countries I was visiting and it would fit in smaller overhead luggage spaces. The staff member who approached me was very helpful, showed me myriad options that fit into my specs and never tried to upcharge me. I was in and out in under 45 minutes, and I love this bag.