Had the absolute best care from Dr. Amanda LaViolette. We moved to Ohio in 2023 and still miss her.read more

Too many doctors see themselves above human error. My primary doctor had retired and I had to…read moreschedule my annual wellness exam with a new doctor. Dr Harris was taking new patients so I scheduled with a clear understanding that I was coming for an annual wellness exam covered by Medicare. Unfortunately my appointment was during the flooding in the Austin area, with low water crossings closed prior to public road closings were updated. My travel to the clinic took 90 minutes that is typically 50 minutes. I checked in to the front desk 17 minutes late and Dr Harris made the decision to turn me away regardless of the 3 hour round trip I had just made, white knuckling it all the way. Since I didn't know her, I gave her the benefit of the doubt and rescheduled for the following day. Storms still prevailed but I took alternative routes and arrived 20 minutes before my appointment. Upon checkin I was told this annual physical would not be covered by Medicare. And was given a spread sheet that required fasting for the blood test, another request I made in advance to have before the exam, only to be told she doesn't do that with new patients, requiring a followup visit - I'm guessing for additional costs tacked on to the initial visit. She finally showed up to my room 30 minutes after the office visit was scheduled. This was our first introduction and I knew just by her appearance she was not in good physical health based on her obesity. I proceeded to share with her the appointment confusion over an annual wellness exam that clearly is covered by Medicare and the $215 costs now being required not to mention the return for labs. Then I showed her pictures of my previous days travel showing her the closed water crossings from the morning before, and the 17 minute delay. At that moment I was prepared to leave without an exam based on her 30 minute late entry to my 2nd appointment! I'm done with this "God" mentality in the medical industry and how rules apply to clients but not held by the same doctors that set these rules. And one more point...if you are in the medical industry, especially primary care, you should practice and look the part. One of the questions I was going to ask was her knowledge of nutrition, supplements and peptides along with HRT. I got my answer when the fat Dr Harris walked into my room. Do better.

Dr. Alberda has been truly devoted to my health care, he is not rushed and listens to me. I feel we…read morework as a wonderful team. I am a physician myself and can very much appreciate the quality of his care. Also, his warmth, friendliness, and humor are a treat to experience. Re. his staff, I have always experienced them as friendly, supportive, and knowledgable.

I love seeing Dr. Alberda. He has a great sense of humor, is extremely kind, and also knowledgeable…read moreand thorough. He is reassuring, while still taking my health issues seriously.

Dr. Hutto is the Best DR i have ever had !! We have the best rapport and he actually listens !read more

Dr Werntz is still the King of Doctors by God when you find a doctor you can talk to it makes a…read moredifference. He is the doctor that understands that listen and then advises .

I first saw Dr. Amar Shah for an in clinic examination and assessment for a ongoing medical issue…read more I had previously seen a similar type of specialist through another hospital the previous year, and it was absolutely horrendous. I felt personally violated. So I was very nervous going into my first appointment Dr. Shah. I chose Dr. Shah based on several good reviews that I read online. His bedside manner was as explained in the reviews. Very kind, very patient, very informative, very "gentle." We discussed all of my options. I felt like he really took his time with me. He and I decided on the best next course of action for me to get well. For only the second time in regards to this very painful and potentially dangerous medical condition, I felt HEARD. Specifically, that Dr. Shah understood my trepidation and concerns about upcoming medical procedures. After my initial consult, somehow something got lost.In translation. Dr. Shah did refer me to another specialist; however, it was not as we had discussed in office. Since my initial visit, I have had a subsequent telehealth with Dr. Shah. Once again he addressed all of my questions. And offering telehealth is so incredibly convenient, particularly when mobility and transportation is an issue. Next step is to readdress a new referral and move forward on my medical journey. I feel like I'm in good hands...physically and metaphorically. As far as the clinic, making an appointment was really simple. Everyone at the front desk is super nice and helpful. My in office appointment was right on time. I set in the very crowded waiting room for about five minutes. I was pleasantly surprised. I recommend Dr. Shah for your medical speciality care needs. He manages to make the really not so fun and scary stuff somewhat not as bad. :)

This the the absolute WORST clinic to every deal with. It's been 3 days of trying to call them just…read moreto get the medication ordered so I can get the operation needed since they won't schedule me before having the medication on hand. 3 days and absolutely no responses no call back nothing. I can't even get them to give me my file to go to a different doctor. Completely unacceptable.

I really respect Dr. Fagerberg. She does a lot of simple questions and tests to determine any…read moreunderlying issues. She referred me to a great shoulder person who finally told me I had frozen shoulder after the "expert UT" medical orthopedist told me I needed cortizone shots and other things. Most recently had an issue and she's great with triage and overall health and she knows the best specialists in town. Highly Recommend.

Dr. Fagerberg is okay. She tends to talk fast and over your head, and doesn't seem to want to…read moreanswer questions. She's softened a bit since 2005, but only a bit. She's one of more competent doctors at ARC Far West, but she didn't catch my whooping cough (her guess was asthma or allergies or something), and when she did correctly diagnose my kidney stone, she didn't tell me what to do about it, or recommend going to a urologist. I wound up switching doctors because I felt like I couldn't communicate with her and I wasn't ultra-confident in her abilities to diagnose or tell me the whole story. She did do better than most, though.

Great experience with Dr. Hurt and his PA. Both had a great bedside manner. I was able to get an…read moreappointment quickly and get x-rays right there in the office. While the treatment for my issue was simple, Dr. Hurt seems to be conservative in treatment options, which I appreciate.

Shoulder replacement - 2nd shoulder over 7 years and used the same surgeon - Dr. Ben Szerlip. He…read moredid an excellent job of both. The first was regular shoulder replacement, the recent one was reverse. The second was better due to advances in the technology, especially the nerve block. It has come a long way in 7 years. I recommend Dr. Szerlip for shoulders. He's done thousands.

Front desk ladies are always kind, empathetic, very helpful and professional. Clean environment…read more Pleasant atmosphere. Dr J. Taylor Lackey is professional, knowledgeable, and very well manages his time. Most of my visits, I have be able to see him in just 5 minutes. Only one time that I needed to wait about half an hour. Overall never a very long wait. Dr. Lackey well planed and it really helped saving patients' time. When he knew the reasons of my visit, he ordered me for an x-ray in prior to see him, and he told me that I could call to get an MRI order without the need to go to his office again. I have seen Dr. Lackey for my tennis and golf elbows, my dislocated tendon at my pinky finger, and lately a lump at my inner elbow. He is very attentive and provided me with the necessary physical therapy and medication. Claudia, Dr. Lackey's Medical Assistant, has been very kind, considerate, and attentive. She has tried her best to coordinate the doctor's orders and the x-ray unit in order to make it as fast and effective as possible. She has gone over everything slowly to make sure I understand everything right. Maybe the clinic has been too busy lately causing me a hard time reaching her. I left 2 voice messages and have been waiting over 48 hours, but never got a call back. I needed to leave the 3rd message before getting a call back causing me almost unable to get my MRI scheduled before my long trip. The front desk ladies or the scheduling ladies are very nice, always very helpful and are excellent at their jobs! When she knew I couldn't get a schedule at Austin Sports Medicine Lab, she recommended me 3 other labs in Austin and the near by areas and fax out my MRI order to all other labs right away. Finally, I could get my MRI scheduled on the last day before my traveling. I have experienced some difficulty at the x-ray unit inside Austin Sports Medicine. I have had conditions at both of my arms, but the x-ray technologist did the x-ray only one of my arms. I told him right away, but he refused to check even if I asked him politely and more than one time. When Claudia found out, she talked to the technologist and asked him to do the x-ray again for my another arm. Instead of fixing the mistake and having me next in line, he seemed upset and put me the last in line! And this time I waited over 30-40 minutes and still couldn't get an x-ray. Ended up Claudia told me that Dr. Lackey would pull my old x-ray for my another arm, so I didn't need to wait longer. I just wish the technologist was cared to listen to patients and spent a little time double check things. It could help prevent the mistakes from happening and save a large a mount of time for both patients and himself. In Sum: I highly recommend Austin Sports Medicine and Dr J. Taylor Lackey!

Not very impressed with this office at all…read more First - There is zero parking available. (The worst I've ever seen at a doctor's office). People were circling, and alot were parked illegally, even in the grass. I was forced to park next door at all the retail shops, even though there were a ton of signs saying they'd tow. Not really a great first impression. Second - My appointment with Dr. Meghpara felt very rushed, and was not near as thorough as other doctor's I've seen (and what I would require to consider it a worthwhile visit). It was my fault for not getting x-rays from another doctor over in time before my appointment (the office didn't remind me to bring any, and I honestly just didn't think about it until a few days before). I did bring my MRI images and report, and he basically said he had no use for those. I asked if we should take another X-ray at the office, so that he could see my current state, and he basically said it wasn't necessary. He also had me do only a few movements in the office (totaling about 10 seconds) to test out my pain, whereas two other doctors had alot more comprehensive exam. He then proceeded to give me his opinion without examining any x-rays or (from what it seemed) the MRI CDs I had brought in. He just went off of what I told him my situation was, what my last doctor had said (a few weeks before), and basically agreed with that assessment. At this point I was just ready to leave, as I was already disappointed and knew that he is not a doctor I would return to. I wish I would've just avoided going there for another opinion, and wasting $80.

Harbor Health is simply wonderful! Everyone there -- the doctors, the PAs, the NPs, the assistants,…read morethe nurses, even the front desk staff -- is always so incredibly kind and you feel they truly care about you as a patient. They truly want you to be healthy and feel good. The North University clinic offers regular internal medicine/primary care and they also have an express care clinic with same day appointments that is open late for those times where you come down with something that needs professional attention. They accept most if not all major health insurances and I'm pretty sure they'll work with you if you don't have insurance.

Dr. Viveca Mishra is now our family's primary care provider, and we all love her! Sometimes it can…read morebe a challenge to see her at the last minute if you're ill. In that case, their in-house express care clinic is a great substitute-twice now I was able to schedule a same-day appointment to see Amy Acker, their caring and extremely competent nurse practitioner. Their offices are clean and their staff briskly efficient. There's also free parking in their underground garage.