I had an excellent experience with Texas Premier Locksmith! Chris was absolutely fantastic to work with. He responded quickly, arrived on time, and had everything taken care of in no time. He was friendly, professional, and clearly knew what he was doing. The entire process was smooth, efficient, and stress-free. It's hard to find someone who combines great customer service with quality workmanship, but Chris definitely does. If you're looking for a reliable locksmith anywhere in the DFW area, I highly recommend Texas Premier Locksmith. I'll definitely be using them again if I ever need a locksmith in the futur read more

Zack arrived on time and programmed my truck's key fob. Quality service and price was very reasonable compared to other locksmiths and businesses that charge you whether they sucessfully program the fob or not. Highly recommend Texas Premier Locksmith in College Station! read more

Hands down best service in the DFW . Needed and extra key fob for my car , called and got an Idea about the price , they ordered an OEM part for me and rushed the order since I needed that asap, customer service was 5 star all the way , highly recommended read more

Texas Premier Locksmith - New keyfob - Keys & Locksmiths Near Me - Dallas, Texas

I made an appointment one week in advance to have an entry set installed. I called before the scheduled date to confirm the appointment between 12noon and 2pm. At 2:30 I called to check on the delay and was put through to the "locksmith". He told me he was behind schedule but would be out soon and I told him that was not a problem. at 5:15, still no word, so I called again and the receptionist said she would put me through to him again. She did not and I never heard back from these clowns. The next day I called another company and got same day on time service. In short, don't waste your time waiting for a jerk that may not show up on the scheduled day or even have the courtesy to call you back. These guys are a total waste of time. read more

Went by this place twice during business hours and its locked up, no sign saying they're closed, but they were closed. No one was there, no one answered the door. There's stuff inside. So I have no idea what is going on other than they wasted about 30-40 minutes of my time. read more

Texas Premier Locksmith is the best!!!! Fair and equitable with integrity - they came highly recommended and it's easy to see why. We are not locals but are helping some family members through a transition and the distance has generally put us at a disadvantage so we are thrilled to have made a strong local connection. read more

Do not use this company unless you like being ripped off! My wife called to have a bicycle lock removed. She was told over the phone there would be about a $30 service charge and she was told the same from the locksmith (Mr. Reeves) that arrived. Ken stated he could not pick the lock but offered to cut it off. My wife agreed and the lock was cut off within a couple seconds. Ken then charged my wife $200 ($30 service call fee, $25 lock removal fee, and a $129 labor fee). My wife was going to load the kids' bikes, pick them up from school, and was then literally leaving town to move to Florida as we just retired from the military. Way to go ripping someone off in a moment of need. The management of the Killeen TX location would not return my calls or emails and it took me over three weeks to get a response. They lied to me stating my wife knew the full price before the work was done and refused to refund the $129 labor fee that I was requesting saying that it would be the responsibility of the contractor that came out. I was finally able to speak with the gentleman that cut the lock and he too lied to me stating my wife knew the full price before he did the work. He also refused to refund the labor fee. The management also stated that they are a middle man and are not responsible for what labor fees their locksmiths charge. So unless you enjoy being ripped off and want to deal with a company that passes the buck down to their contractors instead of holding them accountable and honest, shop else ware for your locksmith. Oh, almost forgot, the lady on the phone was rude and hung up on me the first time I called with my complaint. read more

Texas Premier Locksmith - Keys & Locksmiths Near Me - Dallas, Texas

Here are three reasons why our experience with this company was dreadful: 1) The receptionist, after hearing us tell her to schedule us for a Monday at 10 am, put us down for 10 pm accidentally (we didn't know at the time of the call). I found out a few days later when I voluntarily called to confirm the appointment. They were able to move the time and I'm willing to consider it a simple mistake, though I'm stunned that their system even allowed them to schedule for 10 pm anyways. We certainly would not have had a locksmith if I didn't call a second time to confirm everything. 2) Our locksmith showed up very late for our 10 am appointment. He did not call to let us know. I called him 15 minutes after our 10 am time and he told us he was "on his way" and showed up at 10:30 am. Unacceptable. 3) The original quote for the appointment was "$50-60". The locksmith got to the public storage unit with us, glanced at the lock, and said it would be $150. The reason was: "it's a difficult lock". He was done in 20 minutes. Tripling the price from the quote is not justified by any means. We will be complaining to the company and requesting a refund of the difference soon. Bottom line: don't trust Texas Premier Locksmith. Try another company. read more

update: i went to A1 yesterday and made 2 more copy for 10.78 total. they messaged me and told me they gave me discount because it was original 50 dollar claiming it was because they thought someone referred me. how would they know that? they wouldn't. i don't live around that area and it is my first time there. stop lying to me. or anyone. there was no conversation between us when i went. and not even a how are you. so lying to customer and bad customer services? you actually would message me about my review. this is my actual experience. good luck with anyone else's that come here. this place is a scam. they will make copy for you without telling how much then charge you an INSANE AMOUNT after. under what right state of mind did the owner think of charging me 20 dollar plus tax to get a copy of one key without telling the world about it? Unless you desperately need the money to pay rent, i get it. i can help you. but are you serious? 20 dollar? i bet the person behind me didn't pay 20 dollar to get a copy of his key. A1 lock smith does it for 5. another one does it for 3. so why 4 times increase? if only i can get my money back. if i knew it was this expensive i would have went somewhere else. anywhere else... lowes does it for 2. take my advice don't come here read more

Texas Premier Locksmith - glad to know i was suppose to pay $50 instead of $20. 10 times difference instead of 4. good to know - Keys & Locksmiths Near Me - Dallas, Texas

So I needed to get my house rekeyed but wasn't going to spend all the money to have someone come to me. I'm pretty handy so I took the locks off the doors and was looking for a local locksmith to take them to. Most places I've called showed an address but said no one is actually there. Only when I called Texas premier locksmith I found a place that is really open for walk ins and not just mobile. They offered me their mobile service but when I said I can bring the locks to them, they said that will save me a lot of money....and they was the case. The service was quick and efficient, I waited there while they were re pinning my locks. Price was less than half of what it would have been as a mobile service. All and all was a great experience and I would use again if I had to. Nice people in the front counter too. Very friendly. read more

See all

Being locked out of your car sucks let's face it but these people made the situation so much easier! I got locked out of my car last night right after work and all I wanted to do was go home. I called Texas premier and spoke to Jessica, who was extremely patient as I was a little flustered. She was very sweet, took down my information quickly and assured me that a technician would be arriving shortly. She told me it might be about 20 min but the technician Michael was very prompt and called me after to let me know he was on his way. He arrived in about 15 min and unlocked the car pretty fast too. So even though it wasn't pleasant being locked out the service was friendly and fast! read more

So a little background here; earlier last year my Toyota Camry keyfob reached the magical age where it just disassembles in your hand and you are left with the remote and a keyblade that will no longer remain in the housing. I called Toyota and was of course quoted somewhere in the range of $500 for a replacement, because the internals of this thing are made from diamonds harvested on the moons of Saturn obviously. So I went around with the functional remote and my valet key for a while, until I realized I could just buy the OEM keyfob with an uncut key and just replace the internals with my own before having the key cut. Having done so I went by Home Depot to see if they could cut the key to match my own. They were not able to unfortunately. I decided to look on Yelp for a locksmith and found Texas Premier. In retrospect I could have found one closer to Irving where I live, but I had time to kill and also; hindsight, at least at first! I drove on down to Dallas and let them take a look. In my ignorance I had not realized when this incredibly valuable and well made keyfob fell apart, the anti-theft chip fell out and was lost as well. No problem, not only did they cut my key but they happened to have a chip on site they were able to quickly program to work with my car. I was out of there with a fully functional normal key plus my valet key now, and happy as can be. The folks there are friendly, helpful, capable, prompt, and the price was right It was definitely worth the drive and I plan to come to them for any locksmith needs in the future. Thanks again! PS for anyone trying to find them, they had just recently moved within the same strip to another door, suite 108 on the ground level. A little hard to find but just look for the van out front! read more

This place is awesome. I called ahead and they were the only lock smith place that had the key I needed. Then, when I got here Yair proved to me that I had the right key to program to my car, and, after explaininf my siution to him, he didnt think that programming a key to my car would fox the problem i was having, but did it anyway because i wanted to. He made sure that he did everything correctly by double and triple checking his work which is something I always appreciate in situations like this. Finally when my car didn't work (not cause of the keys but because of the previous issues) he did what he could to try and help, offered me some water and called a shop for an estimate for me. I will use this place again, they're really good at customer service and getting the job done right. read more

You could not ask for better service!! This company is truly wonderful and I'd recommend them over and over again. Friendly, quick, and reliable. You won't regret calling them. Best of the best! read more

I was locked out of my car and chose this locksmith due to the high ratings on Yelp. The technician was very skilled and opened my car in probably less than a minute with some simple tools. So i should be fair and admit the service was good. What made me angry was the way they cheated customers on pricing. I called ahead and the lady said '$30 to call up the technician and $25 for the service'. After the service was completed, i was billed $95. I was surprised, and though not too convinced, i thought i might have heard incorrectly on the phone. I called again and she said she meant '25 AND UP for service', since when she gave the quote, she wasnt sure what tools the technician would use. Stupidest thing I've ever heard. She even dared me to call the police when i said i didnt want to pay what i didnt sign up for. Would anybody sign up to pay for a product/service with price tag 'X amount or more?'. So they could have said $200 or $1000 or any amount as they feel like it? $40 difference doesnt break anyone (which is why most people would probably end up paying any way to end the hassle, like I did), but this sneaky misleading strategy is very UNETHICAL. I would rather pay a higher up-front price than being cheated on like this. STAY AWAY FROM THESE PEOPLE. Or if you wanna experience the feeling of being scammed, call them up and get ready to pay almost double! read more

Once again needed a good locksmith so I came back to Texas premier locksmith. Yair was very helpful as usual and cut a new car key for me. The whole thing including cutting and programming cost me half the price the dealer would have charged me so I was very happy and just wanted to share. read more

Texas Premier Locksmith - Keys & Locksmiths Near Me - Dallas, Texas

The good: Service arrived on time. The bad: Customer service needs to improve, spoke to Ray and told him pricing over the phone is not accurate and he simply didn't care to make it right. read more

It was really bad experience they delayed me every 20 minutes they said after 20 minutes, so i waited for 2 and half hours and i was already late for work the technician ask for more money we do agree 85 $ on phone and he charged me 140 $ i was suffering late and annoyed i paid him its my worst experience and the worst service ever read more

Great service on a pre-1950's lock! Only reason for 4 stars is that he was 30min late.

Gave me the run around over the phone, would not provide pricing. Provided "starting at" prices and refused to give a total cost charge. All red flags, go elsewhere!! read more

I called Ray answered all of my questions and sent someone out promptly. They called me before they arrived. It was quick and they even gave me an extra car door key! Great service read more

Yair and his staff were friendly and very helpful. I was in need of a key for my vehicle and they answered all of my questions and took good care of me. The office was nice and easy to find. read more

BEWARE: DO NOT use this company. This is a locksmith company with offices in San Marcos & Austin, TX. They scam people by offering a quote over the phone, then the locksmith charges double once the work is done. The person answering phone claims $30 flat rate call-outs, plus price for work which starts at $25 for a simple pick a lock & goes up if more extensive work is done. Mine was a 30 second pick a lock & I was charged $80 total that included a military discount.. what a joke!!! When I called to complain I was told a supervisor would call me back. Never happened. I called back 5 days later & was told it is up to the technician to charge what he feels is necessary. Reading through their Google Maps & Yelp reviews, I noticed this has happened repeatedly. I have reported them to the BBB & my local news stations. Please save yourself a headache & money.. do not do business with them. read more

If I could give a negative star rating I would. I called Texas Premier Locksmith. The service charge was $30. I had a door lock that was not working. Roy (he wouldn't give his last name) squirted WD-40 in my lock. It took 2 minutes of his time and that was it. (Dumb on my part not to try it). He then said the total charge was $80 - $30 service charge and $50 for his brain - seriously. I called the dispatch and was told that they can set their own prices. He then said $40, I gave him $50 total. This is horrible customer service. I just checked the reviews on this company, their response to most all negative reviews is "this customer is not in our database or we have no record of this customer." My receipt number is 31474. I will NEVER do business with this company again. read more

Yaron was excellent, worked with me on a price that I could afford and got me a new key fob.

Yair Frenkel was my locksmith and did an excellent job, he made sure to go the extra mile with the service provided. He was efficient and didn't take too long to complete the job. I would definitely use them again if needed!! read more

First time I called Texas premier locksmith was when I was locked out of my apartment. They were very quick to answer the phone and very quick to respond to my call. The tech that came was driving a company van that was clearly marked and that made me feel really comfortable knowing that a local company is working on getting me back in my home. You never know... After less than 5 minutes the locksmith got me into my house and the price was very reasonable. Since then, I found out they have a little shop on Arapaho and I've been going there to make copies for my place and my car. Very nice and warm service. Super recommended. read more

What a terrific company! I called them and Chris H called me right back showed up at my house and took care of my problem . Very professional ,courteous and customer service was about 1000% I would recommend this company anytime This company renews my faith in quality customer service. read more

Great service, super fast and I would use them again!! They gave me great options for changing out the door knob to the front door and they had great rates for the work done. Ask for Chris! read more

The guy knows what he's doing. Excellent service. I went there to open the gas cap lock for my bike and he was able to open it for me even when the lock was messed up and beyond repairable. read more

Extremely rude phone operator... she hung up on me when I asked for a solid price. These ppl operate like tow yards.. take it or leave it type of business. read more

Maybe my request was too complicated: ECM was replaced, now I need it to recognize the PATS and the keys. After replacing it the mechanic said my next step is to call TX Premier Locksmith and they could handle it. The locksmith technician explained that if the mechanic didn't do the job correctly and the computer-based programming (different than 'on-board' programming?) failed then I would still be charged the programming fee. I asked whether or not this programming was the step I needed following ECM replacement. The technician wouldn't or couldn't explain exactly what service he could provide, only that it was 'programming', that it was going to cost me $120 whether or not it was successful, then got agitated and frustrated with me on the phone and hung up. I'm going back to the mechanic to tell my story about the locksmith he referred me to. I'm sure that between myself and the auto shop we can find a locksmith with better communication skills and customer service. read more

Called this company to schedule a dead bolt installation. I made it clear what I needed done. An appt was set up for the next day. The technician calls an hour prior to the appt to confirm and asks me again what I needed done. He then proceeds to tell me he's only been there a month and his boss doesn't recommend he comes out and install the dead bolt. Are you kidding me?!? And of course there is no one else who can come out and install the dead bolt the same day I had my appt. I recommend using someone else. read more

If I could give them no stars I would PLEASE DO NOT USE THERE SERVICES THEY WILL RIP YOU OFF!! My wife had called them and scheduled a service because I needed a new key due to my only key being broken in half. The guy got there and ended up charging me $276! I thought that was way overpriced and well sins my wife had set it up I thought that was what she agreed on. Well come to find out they told her that the key was going to be anywhere from $95 to $150 and that they had a service fee of $30 for them to come to me. I thought it was a mistake so I had my wife call them sins she arranged the service and whoever answered the phone was rude and unprofessional giving her attitude just for asking what we were charged for. They told her that they also had to charge for the labor of cutting the key but they were very vague on why it was so much. I will never use their services and definitely NO NOT RECOMMEND please do your research and go somewhere else were they do not take advantage of you!! read more

I had to get a replacement key for my 2001 Toyota 4Runner. The guy that came out was very nice and professional. Since I didn't have an original key, they had to remove the lock cylinder to get the key code, cut a new key, and re-flash my ECM so that they could program it to recognize the new key. I paid them $690 to do this, which is a lot, but I was fine with it considering the amount of work. I drove the car for 3 weeks and then the key stopped working. I called Texas Premiere Locksmith and asked them to stand by their work, but they tried to tell me that "it just happens sometimes". I took it to another locksmith who told me that they key that they cut for me didn't have a chip in it and so the computer will only recognize it for a short time, and they see it fairly regularly. They had to cut a new key (with an RFID chip in it) and program it which cost me another $200. So, long story short, Texas Premiere Locksmith was incompetent, wouldn't fix their mistake, and I had to pay an extra $200 so that someone else could salvage their poor work. These guys are not competent or trustworthy. I wouldn't trust them for anything other than the most basic work. read more

Well... Let me just say. My brother and I were late to work and I, YES I..!!, had somehow managed to set the keys down in the trunk of our 1986 Cutlass (Rare mid 90's 380 Truck motor!!! She's a beast!) and I closed it. .....??? #*%*@%&...!!!! .... ?????....#$%&*@ !!!...??... $#^&%.!!!... ... .. And then we decided to call several local companies, they were worthless. They said that they could not help us and that you might want to call the manufacturer or parts issuer... I'm pretty sure that individual taking THOSE customer service calls is in a retirement home or is an early former Radio City Rockette. Then we called Texas Premier Locksmith, Inc. and the locksmith Michel (or it might have been spelled Michael, guy with glasses about yay high!!) showed up and well, HE WAS AWESOME..!!!!!!!! This guy KNEW EXACTLY what he was doing. HE WENT ABOVE AND BEYOND AND WAS THE NICEST GUY.!!! My brother and I were really, really, REALLY WORRIED, and getting a key stuck in the locked trunk of an 86' G-Body coupe is very much, A NIGHTMARE.!!! Might I add that this was NOT YOUR USUAL I LOCKED MY KEYS IN THE CAR WHEN I SET MY GROCERIES DOWN TYPE-SITUATION.. We thought we were going to have to have some auto body place look at it. No telling what that would have cost.!!!!! AAAHHHH #@%#$%.!!!..!!!!! This man was our savior, our knight in shining armor that day. He did not give up, not once.!! This man was determined.!!! He was a Picasso' with a canvas!! The locksmith really had to work and work, and came up with an INGENIOUS way to get the keys out of the trunk.!! I can't stress enough how much this guy helped us. This is an A-rate business that really DOES GO ABOVE AND BEYOND for their customers!!! No one can give these guys a low-rating, I'm telling you this guy was GREAT!!!! Thank you again Michel, Michael, (or Mike-ull, Mycool).!! Number 1.!! !!!!!! read more

Chris was very professional and kept me in the loop of what he was doing, and how much everything would cost. He was able to come to my house the same day I called. I would use Texas Premier again, and recommend them to anyone in need of a locksmith. read more

Chris is awesome!!!!!!!! He's very funny and skilled! Super fast!!! I'll use your service again for sure!!

I called Texas Premier Locksmith to have them come out to unlock my garage door. The office gave me a flat-rate price for the service call and then variable to unlock the house, starting at $25. I asked them to go ahead and dispatch the technician. When the technician called, he gave me a different flat-rate price and was a little abrasive when I inquired about how much more variable the charge would be. The office then called me back and gave me a flat-rate quote that was about $50 higher than other locksmiths I called. The whole deal was very shifty. I wouldn't recommend this vendor. read more

this company quoted me a price to unlock my car then once they got out there I was told that that was just the service call and they charge more on top of that to unlock my car. TOTAL RIP OFF!!! stay away. read more