We had the best experience hands-down of any ER we have ever been to! This is not the first time we…read morehave visited Beaumont ER on college. We continue to use them because they are so amazing at what they do! From the time I drove into the parking lot until I drove out of the parking lot, I was comfortable, greeted with friendly knowledgeable care, the environment is super clean, the staff is so patient, caring, and Family oriented. They made sure that I was comfortable in the setting, that all of my needs were taken care of, and then I felt sure about the diagnosis and where to go from there. I 1000% recommend this place to anyone who needs urgent care services. I could go on, but I think you get the point. I will add, when I left, it had started to get dark and there was a parking lot security officer who made sure I even got to my car safely. If you weren't doing ER service like this, you're doing it wrong. Every single patient should feel like a VIP.

The doctor didn't listen or explain my fracture Xray. I was told to stay off the foot until I…read morefollowed up with orthopedic. I asked for a work note. Return to work Tuesday after she was told I had an appointment with orthopedic Tuesday. DUH!!!!

I had a balance issue that was very different from any other time with similar issue but this…read morestaff, Dr. Roebuck, Erin, and Makayla in balance center helped me greatly! Makayla is great and caring. she is kind and informative. It is always easy to get a hold of her when you need care. Thank YOU‼

I can only say that anytime we've been to see Dr. Jeremy Roebuck he and his staff have been…read moreamazing. A highly recommend him. Thank you for the great quality of care.

We have been going to this facility for 30 years. First off my referral was sent a month before I…read morereceived a call to set up an appointment. I have never had problems with getting someone in the office on the phone in the past. I called back to reschedule the appointment. When I called the number listed someone took my message and sent it to the office staff. I never receive a call back and that was after leaving a message twice. This is the WORST communication I have ever had with a place of business. This is unacceptable! Please fix your form of communication.

Once you get in the door they are great, but their communication is absolutely horrible. You would…read morethink they could afford to have someone answering the phones and actually call someone back.

I had to bring my daughter in this morning because she hurt her foot and wasn't wanting to walk on…read moreit. She's only two years old and was not happy about having to get an X-ray and I couldn't be in the room with her because I'm pregnant, but all the nurses and staff were extremely patient and kind with her. We were in an out within an hour. I highly recommend golden triangle emergency center!

I went to this clinic because I had some multiple bug bites on me. I wasn't sure what they were…read more.The lady at the front desk asked for my Social Security number and as I got finished being seen, I feel like she didn't have to take my Social Security number. Are they required to take people Social Security number? If not, I want to report this