It was Alright! Dr. Hu is Very Nice…read more The front Desk Said they don't Have the Oscar Insurance Up Front on their Spread Sheet.and the other ladies Said I Don't Know‍ You have to Call. But Sabrina at Front Desk Is So Sweet & Nice She Helped Us Check In and Check Out! She ROCKS!!! Kudos to Sabrina!

My mom came here for both of her cataracts and overall it was a pretty good experience. The office…read moreemployees and nurses were all really nice and the office itself is very clean and well kept. I really enjoyed their snack corner where they have a keurig so you can make yourself a cup of coffee and they had snacks and even fresh cookies at times too. It was a nice added touch. The doctor is very quick and you mainly deal with the nurses and office staff. For follow up they're pretty straight to the point and make sure you are healing well. From start to finish we had the consult, the surgery, the day after surgery check up, the other eye surgery, the other eye day after check up, and a week after that the last post surgery check up. I really liked the office and my mom has has no issues. There are a lot of negative reviews and I think if they went over the documents in more detail about the hazards of eye surgery they would have less bad reviews... but for us, knowing what this was going to entail? A great experience.

Quality service & care. They recently moved their office to Master Eye Associates located in Hulen…read moreMall next to Vision Works.

I have been going to Singleton Eyecare for 11 years. Dr. Singleton is very personable and explains…read moremy issues on my level. Office staff is great. I will keep going to Dr. Singleton until I leave Texas.

Thursday afternoon I went for my eye exam. So glad to check out the Montgomery Plaza location. It…read morewas very clean and spacious with only two customers in sight. The front desk receptionist, who was had really cute frames was ready to serve. My eye exam was quick and easy. It was over in minutes and hardly any waiting time. No changes where made to my prescription so, I was really happy. Isabell helped me with the check out process. She was very nice and complimentary. She went the extra mile to clean my glasses, adjust them and give me a case for them. I really appreciate That! I highly recommend America's best! They have really good prices. You can get 3 eye exams for $99.00 They are definitely America's Best!

Sarah the eye care tech was very attentive to my problems and very informative and super…read moreknowledgeable on a lot of topics. Needless to say to say I can feel happy with the results and service. This is American quality eye care specialists. Ivonne shaped how I looked with great frames at great prices and being informative with different shades and options to elevate comfort and style. I feel like a movie star with the fancy designer brands too. Blanca and Princess were very welcoming and inviting me into this clean establishment with warm smiles and gestures. It was a breeze checking into my appointment with no hassle. Please come see a great team with knowledgeable experience, and affordable prices on everything for eye care and eyewear. I got three pairs of glasses 2 for daily wear and work and the other prescription sunglasses for driving and outdoor activities all for a great price!

Good luck on receiving a callback! I have literally called 5 times to get my mom rescheduled! No…read morereturn call. Frustrating!

My husband went for a diabetic eye exam and for a refraction exam to determine if he needs glasses…read morefor driving. Dr. Barkr's staff did an excellent job examining his eyes, but Dr. Barke was so rude and unprofessional , we will never go there again.

Have always received exceptional care from Dr Warren and both he and his staff have always been…read morevery helpful, supportive and respectful, while dealing with me as an elderly patient.

Dr Warren was great and almost ALL his staff are really friendly and great to work with...but that…read morelady at the front? The first person you interact with? She's not great. Not even good. She needs to chill. She got all short almost kind of like sarcastic in an irritated way with me because I didn't fill out the patient information at home before coming in...even though I sat in the waiting room for 20 minutes and had ample time to fill it out... Things like "Well we sent you an email...next time you need to fill that out before you come in..." chill lady it's fine

Dr. Loy is been an excellent Ophathomoiligist recommended by CNR for my husband with TBI, with…read moreoptic nerve damage. As well as for myself, with Sjogrens/Lupus with many other autoimmune diseases that I take medication that affect my retinas. Dr. Loy is very thorough, helpful, and extremely nice. His office staff was fast and pleasant. I highly recommend Dr.Loy and the Southwest Family Eye Health Center.

This doctor helped me when I went to 4 other doctors before him. I was told that I was going to…read morehave to live with my eye being weak and it being hard to see . However , Dr. Loy helped me and all along I had the wrong glasses. I recommend seeing him.

The ONLY reason I'm giving a 4/5 stars to this medical group is because of Dr. Prashanthi Giridhar…read moreand her tech, Ann. If I was rating the office staff experience, it would be a 1 or less. You can read other reviews to confirm my thoughts on this. I found Dr. Giridhar and scheduled an appointment. We went into the clinic and I noticed they had a movie playing that was for at least 8+ years or older. It was violent, aggressive and my daughter, who is 4 and has some sensory issues, started crying and holding her ears. They have two TV monitors and no one was watching either, so I kindly asked if they could turn one off so we could sit in another section and not have to be blasted by some loud, aggressive Disney movie. The woman greeting people just said, "No. We won't be turning any TV off." So, that was a bit confusing and upsetting, especially since I'm the customer. Anyway, she was rude and wouldn't address me after that. So, we sat in a corner while my daughter cried and held her ears all because we had to have TV's blaring at us with age inappropriate shows. Quick note, just because it says Pixar or Disney does NOT mean it's age appropriate for ALL children. We were quickly taken back, so it was a very short wait and I just loved Ann. She was so very kind to my daughter, patient and accommodating. After dilating my daughter's eyes, we moved into a dark room where guess what - they had yet ANOTHER blaring TV. Another mother in there had an 8 year old and said, why are they playing this? It's really inappropriate. My daughter once again held her ears and cried because of the scary parts of the movie. Thankfully, Ann noticed and moved us to a quiet room. It made all the difference in the world. Finally, Dr. Giridhar came into the room. She was so gentle with my daughter and put her at ease immediately. She was thorough, professional, kind and gave me instructions for home. My daughter loved her, too. I mentioned the movie/blaring TV situation and she asked me to find out what movie was playing from her staff and to let her know. As we were checking out, I asked the woman checking us out about the movie and asked who makes the choices on what is played. She then stopped acknowledging me. It was the most bizarre thing I've ever experienced. She just looked down and stopped talking. I said, I think the movie choice might not fit with all children and she just kept looking down and said, "No further appointment. Thank you." That was it. She literally ignored me completely. I felt like I was in some weird movie. She just stopped talking and interacting. It was very odd. So, will we be back? Yes, because I know what to expect and because of Ann and Dr. Giridhar. Thankfully, interacting with their office staff is short lived, otherwise we wouldn't return. I think the providers at this office need to reevaluate some of their current office staff, especially with all of the complaints they are receiving on several different digital media channels. Oh, I forgot to mention that while my daughter and I were waiting in one of the rooms, I could hear someone in the next room screaming at her landlord (or someone?) talking about plumbing issues and saying, "How am I supposed to wipe my ass if I have no working plumbing." That was an added bonus to the visit! :-|

I never had any hiccups in the past but this year when I scheduled my sons appt for his yearly exam…read morethey couldn't see me for 4 months. We waited the 4 months and when the day finally comes I do an e check in and I'm told my payment is 80$ which is more than it usually is but it's usually 50$ and that's only a little more and my son is in desperate need of new glasses. So we show up for our appt and the receptionist tells me I owe 242$ from last year and they won't see my son unless I pay it. When I ask what that amount was for I was told it's for a specialty exam...my son has been coming here for 6 years we have never had to pay 242$. I was blindsided and wish when I had made the appt 4 months prior they told me of this crazy amount that was owed. Finally after waiting 30 min, crying, offering 100$ for this visit they told me they would take the 100$ and put me on a payment plan. I felt like it was really unprofessional that they didn't tell me when I scheduled this appt they just expected me to show up and have 242$ like it was nothing. Unfortunately I won't be coming back. I enjoy Dr Hunt my son is comfortable with him and he's been seeing my son since he was a newborn. It's a sad day.

Dr. Zaffos is a great doctor & surgeon. He is thorough & personable. He did the epi-on Crosslinking…read morefor keratoconus 5 years ago. He explained the procedure & expectations to the T. He answered all of our questions, even shared some research studies about the procedure. Not 5 stars a because it's at least 45 minute wait after your appointment time for follow up. The annual follow up appointments with Dr. Zaffos are always brief & productive, but because of the wait, we'd be lucky to be out of there in 1.5 hours. The typical time we spent there is 2 hours, with 5-10minutes of the actual doctor visit.

Upon entering I entered a calm and clean environment. The administrative information I was informed…read moreto provide was presented. I was able to enter information quickly and without issue. Once I was called, I met a very friendly and knowledgeable person. She made this process very clear and comfortable. Almost like speaking with someone I know. When Dr. Zoffos came in he was informative, clear and explained what he was doing. For me great news and he was even keeping my referring Doctor informed. I believe the necessity of seeing specialists.