Walking into Texas Roadhouse, I had no intention of writing this review. Why? It's Texas Roadhouse. You either love it or don't like good food. It's an established God-blessed restaurant chain already, but I digress. Anyways, that's why there are no pictures in this review. So, we get there (put our names on the list from before we left home using the app, which is honestly the best way to do it) and we're seated within minutes with nice warm rolls. Now these rolls were beautiful. Huge. Fluffy. Delicious. Only problem is I don't eat the cinnamon butter, so when I asked for regular butter from our server (waitress? How are we referring to people now? I feel like it's constantly changing... Imma just call her by name cause homegirl the legit ONLY reason for this review) and told her I'd like a good amount Alexis came back with a GOOD AMOUNT. Never have I ever had enough butter at Texas Roadhouse in order to actually enjoy my rolls. But let me tell you, anything we asked of Alexis she went OVER AND ABOVE. Went looking for Ginger-Ale for me. Also, why ya'll ain't got no Ginger-Ale? We needa figure that out and get on that one. Please and Thank you. She took my sweet potato loaded like a regular potato instead of all the sweet stuff in it, like a champ. Even said she would give it a try. It's amazing. Mix it with that regular loaded potato and man. That's good eating. Add in a bite of steak! Yes! Thank ya Jesus! Anyways, this isn't really about the amazing food here. We all know they steak is the best for this price? Yes! Absolutely! And you know what, the service is usually good too, but this young lady need a raise, manager position, special little parking spot near the door, and a bunch of trainees. Cause they good but she's great. They King Saul, she David in his prime. Like bro, the BEST SERVICE WE HAVE EVER RECEIVED! ANYWHERE! BETTER THAN CHICK-FIL-A SERVICE! Yeah. I said it. Let that one sink in. Anyways, Alexis is literally the best. So go to Texas Roadhouse ask for Alexis (unless I'm there, then don't cause we want her) and enjoy good food and absolutely amazing service. read more

I gotta give it a solid 4. I mean c'mon the rolls and tasty butter themselves almost justify the visit. I've been to this location a few times and it's always been good and consistent. The server is always pleasant and the manager swings by to make sure everything is ok. That's pretty cool service and they are always busy! So it can be a bit hectic inside but somehow everyone there doesn't seem to get in the way. Did I mention they refilled our rolls? Oh yea. Good food, decent prices, Texas atmosphere and yup....rolls. read more

Texas Roadhouse - Rock'n Roll - Barbeque Near Me - Alcoa, Tennessee

Texas Roadhouse never disappoints! Delicious rolls with cinnamon butter, mozzarella cheese curls and ribeye steaks. Atmosphere is awesome with background music playing throughout the restaurant. read more

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had a very disappointing pickup experience at this Texas Roadhouse. When I got home, I realized that half of my order was missing. I tried calling the restaurant and was placed on hold for about 20 minutes. I was then told to wait another 20 minutes for the rest of my food. Because of the mistake, I had to drive all the way back to the restaurant. The most frustrating part was not just the missing food, but how dismissive the manager was when I arrived. Even after showing proof of my order, they insisted everything had been entered correctly and refused to acknowledge the mistake. I was also told I could not receive any refund because part of the order had been eaten before the error was noticed, despite the fact that the issue was caused by the restaurant. Mistakes happen, but being talked over and dismissed as a customer is unacceptable. I left feeling frustrated and unheard. I hope management and corporate take situations like this more seriously in the future. read more

Texas Roadhouse - Barbeque Near Me - Alcoa, Tennessee

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I love Texas roadhouse. They may not be considered a high-end steakhouse but they deliver a high-end steak. I got the fillet medium and it was perfect. The sweet potato side and the green bean side were perfect and perfectly high-end. Thank you Texas roadhouse for over delivering every time. read more

Texas Roadhouse - Filet - Barbeque Near Me - Alcoa, Tennessee

Excellent late lunch. Steak was cooked perfectly (medium rare) and shrimp were tasty (not over done). Salad and green beans were a plus. Service was very good. read more

Texas Roadhouse - Ribeye and grilled shrimp. - Barbeque Near Me - Alcoa, Tennessee

Ordered to go, due to having free birthday appetizer about to expire, plus had a birthday gift card to use. Was given 30-35 min. quote, but took 55 mins. Ordered 11 oz. sirloin medium. rare, it was med. well & dried out. Free potato skins, only had 1, but was greasy & fully of fatty bacon. My husband's burger was ok. We only got 3 rolls about the size of a golf ball. I called to complain & was on hold 8 mins. before I gave up & hung up. I know it's not expensive, but I work hard for the $ to get food less quality & cooked to preference. ​ read more

Texas Roadhouse - Ordered medium rare, not medium well. - Barbeque Near Me - Alcoa, Tennessee

we ate in the bar had a really nice server very attentive. I went with my normal medallions. It's always entirely too much great food but I get it anyway having some for breakfast tomorrow not sure why this place gets a three star. It's not Mortons, but for the money, I think it's a pretty good value and homemade salad dressings come on man read more

We had a party of 8 for my Sons 12th Birthday. The Service was outstanding. Cory, our waiter was on point and very attentive. I had the BBQ ribs and fries. For some reason tonight it was a little salty and overcooked for me. I usually order the Dallas fillet, but I wanted to try something different. The Ambience was usual very busy and enjoyable for a Tuesday night. read more

Good food and great service. Food was out within 15 minutes cooked exactly the way we ordered it.

3rd time at this location, and they are great! Food/Drink: Really well cooked steak perfect medium rare! House salad came out before the meal. Appetizers: I stay away mostly. Bread: I didn't do it, yay me! Dinning Area: Very Large size, open concept. Plenty of seating! Prices: Relatively inexpensive but it is a steak house. 11 oz traditional cut almost no fat, house salad, broccoli and corn, with an iced tea. $22.50 Parking: Large wrap around just off the main road. Plenty of parking. Bathrooms: Bathrooms were clean and large, well stocked. Atmosphere: Your typical country life, TV on, sports playing, steak house. Music (country) going everyone chatting and vibing having a good time. Staff/Attendants: Server was great, super friendly, really nice and attentive. Drink was always filled, food was out very quickly, order was taken maybe 7 minutes after I got in. Awesome experience! 10/10 read more

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Came on a Wednesday night around 4 pm. This Texas Roadhouse waiting area was much more open than I've seen in other Texas Roadhouses. The music wasn't blasting in my ear thus making the environment delightful. Noah was our waiter and was very patient with my parents and my twins. He got them each a water with grilled chicken and applesauce. The applesauce was a hit with both of my almost 15 month olds. I had a 6 oz sirloin with a sweet potato and fries. I asked for my steak medium rare, and for the first time in quite awhile, I actually got my steak medium rare. It was such a pleasant surprise. Will definitely come back to this Texas Roadhouse in the future! read more

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I'm normally not a complainer, but tonight i ordered TRH todo. a 6 oz sirloin, caesar salad, and green beans. I ordered the steak medium, and it came rare-med rade, and the caesar salad came with out croutons. my order said it would be ready by 6:33, and it was 20 mins late. :( read more

Basically service and food are a crapshoot. We were there to give this place a second try after a pretty bad experience last time. This time, the server needed to be reminded about a couple drinks, needed some reminders about ranch cups, and never did bring more rolls after saying he was going to go get some. My wife's steak, sirloin, rare, was perfect. Mine, ribeye medium rare, was basically raw. Don't get me wrong, I'd rather have steak overcooked than undercooked. This was simply cold and purple all the way through, to the point that it was hard to chew. It tasted okay, so I just ate the salad and fries, and took the steak home. I'll cut it up and finish cooking it in the morning with some eggs. Overall, I just really don't get the feeling that this restaurant actually cares. The model is to churn out as much in as little time as possible, definitely the "quantity over quality" mindset. If I come back, I'll try the ribs, because those are way harder to mess up. read more

Texas Roadhouse - "medium rare" - Barbeque Near Me - Alcoa, Tennessee

Food is Good. Service is Ok Ambiance well look below! Very appetizing looking at this crap, while I pay for a $30+ steak! read more

Texas Roadhouse - Old food where they cleaned tables! - Barbeque Near Me - Alcoa, Tennessee

We were seated after waiting between 5-10 minutes. We were a party of 2. While walking to our booth there were tons of empty tables. It took several minutes for our waitress to get our drink order and once food was delivered there was minimal check-in. The food was okay; my wings were a bit cold and potato skins were burnt. My partner's chili was also cold. The plus side is we were in and out within an hour. read more

Not sure why the hate for this place. Im from CA and this is one of the only consistently GOOD restaurants in the area. My steak is always cooked exactly how i like it, the ribs are fresh, fall off the bone and sauced perfectly. Service has been spot on. If you want good quality food for a reasonable price to eat out then this is one of the only places where you can get that now. The reason i mentioned im from CA is in CA we have a much wider breadth of restaurants to choose from and thus i consider myself a restaurant expert having dined at 100s of establishments from chains to mom and pops to high end restaurants like Providence in west hollywood. read more

This is a nice place. My only complaint for this location is they can't figure out the seating locations when they first open. Everyone was just standing there for ten minutes. The service is fantastic. They take care of the guests. The food is cheaper than steakhouses in the area. Be sure to be there early or sit at the bar, because this location is always busy! The food was excellent. Perfectly cooked steaks. I enjoyed it. read more

Texas Roadhouse - Bone-In Ribeye - Barbeque Near Me - Alcoa, Tennessee

Server was lacking attention throughout the entire visit. We had to ask for beverage refills multiple times each and had to ask for bread refills 3 times too. It was after 7pm on a weeknight and the server couldn't answer any of our questions because (and I quote "I'm a college student, I don't know." No excuse for not knowing that we could order our prime rib to any temp we wanted, or if they accepted one of their own coupons. My medium filet came pretty darn rare. It was cool in the center. My hubby had medium rare prime rib it came medium well. My mother in law had her prime rib cooked correctly but everyone's sides were bad. All the fresh veggies were cold and under cooked and fries were soggy and Luke warm. We even asked for extra crispy fries. We've had poor experiences now at multiple locations and it's becoming a bummer because our family used to go every couple weeks. read more

Texas Roadhouse - Medium steak is not this red. - Barbeque Near Me - Alcoa, Tennessee

Not too bad of a restaurant. Service was decent! The atmosphere was great though and everyone was in good spirit.

Whoever gave this place a bad view must've just had a very rare opportunity. This is one of the best places.!! Considering the review I had to leave yesterday this is total opposite!! (Competitive Restaurant) Awesome service even though very busy ((ILeanna R). everything came out very quick and hot ribeye was cooked perfect MR / with the perfect sear !!! Bread excellent as usual! Highly RECOMMEND! Well trained STAFF!!! read more

Texas Roadhouse - Bread - Barbeque Near Me - Alcoa, Tennessee

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We were told we were going to get bread while being seated never received until asked. When we received the bread from a different server we were told in a snotty rude way it's the last bread. Our server was good and decently attentive. Once food arrived I received the shittiest chicken tenders I've ever seen. There was 4 chicken tenders and there was barely any meat on them. Multiple times we saw the servers staring at us from their computers. Not the first time being here and will probably be the last. I should have taken a picture of the very skinny tender but I was hungry after a hardcore workout. read more

Ordered loaded baked potato and it was so hard, maybe 3 tbsp were edible, along with the fact it was extremely small. To go staff was unfriendly and waited on the phone for 10 minutes to take my order. Tried to give my outside dog the potato and even he wouldn't eat it! Very disappointed read more

9/21/25,went for lunch. Waiter was great. Food was a disaster. Ordered roadkill medium well.Came out charcoaled-black.Sent back,couldn't eat it,asked for medium instead.Daughter ordered her sirloin med.well and it was same pink inside as other daughter's medium sirloin.All at table finished their meal but I was still waiting on mine.Finally asked waiter to check on it.He came back and said they were fixing it.I told him.to just fix it to go since my family had been finished with their meal quite a while.He finally brought it,I checked it and it was more blacker/charred than the 1st steak.requested they just cancel my order.They took off $11.24 off my ticket instead of $12.49(price of meal). read more

Amazing service all thanks to Ms. Kim!! She's amazing and provides the best service I've ever experienced. Am only in town for a week and this lady treated me as family. Would give 10 stars if I can! read more

Pros- our waiter was very nice. They fixed their issue on the check after we spoke with them, but didn't offer until after we said something. The manager will say they were going to take it off the check, but you can tell she says that only after you ask. So if they mess up, ask...prices are too expensive to pay what you didn't ask for. Cons- the hostess are unfriendly and rude. They sure like spending time socializing with each other, but I've never been "greeted" by a hostess with being the only person involved in a conversation. It was weird. As we exited they were chit-chatting with the manager on duty and giggling so I'm pretty sure this is just learned and allowed behavior as no one did good bye either. They were all busy having too much fun. Food is also a Con- if you purchase steak here be prepared to send it back because they don't know how to cook steak unless if you like it well done. If they have to prepare it again note, this should only take 6- 10 minutes TOPS. We got ours well done to go again 30 minutes later with mostly fat and gristle unevenly cut. read more

No nope and no again. Two stars as the waitress was awesome otherwise would have been a one. Came in and seated right away. Table clean and service fast and efficient. From there on it was a mess. Salads were all wrong. Steaks all ordered either rare or medium rare and not a spot of pink. Overcooked and very tough. Bbq chicken was dry. Potatoes were the only item that was right and cooked well. The name includes the word steak so would expect they would do it well. Bad assumption. Walnut Kitchen in Maryville or Steak and Trout in Townsend are both great places to get steak. Suggest thinking hard before coming here. read more

We had dinner last weekend and everything was perfect. We got baked potatoes for our sides and they were the best potatoes ever. They were perfectly cooked and the amount of toppings was even better. We will be back! read more

Shout-out to our server, David! He was excellent and so was our food. Always will be out favorite place.

Consistently good food and service. This location is always busy but they still do a good job getting food out quickly and keeping drinks filled. I ordered the Filet Medallions and they were very tender. read more

Texas Roadhouse - Filet medallions - Barbeque Near Me - Alcoa, Tennessee

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Hello I haven't been to Texas Roadhouse since they opened the new store in Alcoa TN until last night and boy was it a huge let down! My wife and I decided to take my father there for his birthday and to be honest I wish I would have taken him anywhere except this location. To start there is no indoor waiting area so you have to stand outside in the weather. After we were finally called to be seated we had to stand at the entrance for approximately 10 min which is no big deal unless you have a medical condition as father has severe Parkinson's and can barely stand with help and a cane for a very short period of time. We were finally seated at the end of the restaurant which was fine, the restaurant was nice and our server was excellent. The food was subpar and the portions were significantly smaller than at the old location. The chili was served in paper bowls, and the steaks were very questionable if we were given the size we had ordered. Being as it was my father's birthday my wife and I decided not to say anything and ruin the dinner we just chalked it up as we know the next time we want to spend $255.00 on a meal it will not be at this location. Bottom line is if you are thinking of having a good time and good food and have any one with a disability DON'T go to this location. Built a new restaurant and lost quality and care for people who can't stand for long periods of time or be seated outside in extreme heat. I would have added pictures but it would have just added insult to an already bad experience. There is already enough pictures of Burnt steak on here. read more

It's definitely loud and lively here. It always seems busy, even on a Sunday night when my wife and I arrived. But, we only waited about 10-15 minutes to be seated. We loved our server, Josh. The service was excellent. He came by regularly to check on us. We each had a glass of Cabernet. My wife had the ribs. I had the petit filet with a baked potato and green beans. I love the fact I can just get a small portion, and for a good price ($21). The steak was cooked as requested and tasted tender and wonderful. The baked potato was fairly large and the green beans tasted great too. They were cooked with bacon, similar to collards. We were never rushed either, despite the busy atmosphere. However, at $75, we thought it a bit pricey for a casual eatery. I would return in the future. read more

This particular Texas roadhouse is brand new, and therefore, very clean and seemingly a well run establishment. The service was good and fairly quick, considering the large crowd at the time of our visit. At this price point, the food is overall very good. If one thing could have been better, it would have been that the salad be fresher. The bag that was served to us was at the end of its shelf life--showing brownness around the edges and somewhat wilty. Otherwise, other items we as to be expected--e.g., the mashed potatoes, gravy, country fried chicken, fish, and sirloin. The bread rolls were hot and delicious as always. The Happy Birthday celebration is "1980s Chucky Cheese" over-the-top loud and obnoxious. I'm sure the wait staff love having to perform kiddie songs to shameless adults multiple times per shift like that, NOT! Otherwise, the food is quite satisfying! read more

Well known chain that was ok for lunch. Good portions and service for a busy place. I got some chopped steak thing which was a bit salty. Wife had the country fried steak and gravy and we both felt it was just ok. The salad options which came with were big, fresh and good. So, it was ok and we'd give it another shot. read more

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July 28th 2024, I have ordered curbside pickup orders from this location and have typically received good quality food. Although today's order was hit and miss at best. I ordered two herb crusted chicken with a baked potato and house salad. The chicken was overcooked and the potatoes were terrible and were thrown into the trash. Both salads were ok. I have included a picture of the potatoes as we received them. Yuk ! read more

Texas Roadhouse - Would you eat this ? - Barbeque Near Me - Alcoa, Tennessee

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Visited Texas Roadhouse while in town seeing my sister. Food and drinks were great! Excellent service (we sat in the bar area). There were 2 younger ladies behind the bar, but I just can't recall their names. Both were outstanding! They took care of us the entire time we were there. It was VERY crowded and a little loud. We checked in online and reserved our place in line. Only waited about 25 minutes for a table. I only have 2 reasons for giving 4 instead of 5 stars. First, I wish drink prices would be printed on the menu. My wife ordered a Legendary Margarita, and it was more expensive than her meal. We were shocked! Second, it would be nice to have open seating in the bar area. That might help with wait times. Overall it was a great visit, and we will certainly return! read more

I always get great service and great food at this chain no matter where they are. 5 stars to Chelsea at the bar for her outstanding service.. fall off the bone rib and fry appetizer! Yum read more

Texas Roadhouse - Ribs and fries appetizers - Barbeque Near Me - Alcoa, Tennessee

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I visited this location for lunch. I was lucky beat the lunch rush. Jessica was my server and the best one I have experienced in a long while. I could go on for a while about her.... Just fantastic. I had the 6oz sirloin, corn, and sweet potato. The steak was a perfect med rare as I requested. It had an awesome flavor. The sweet potato was done just right too. I love corn, hard to mess that up even if you tried. LOL. My experience here was great. I recommend it to the locals and passerby's. Sorta hard to find the secret entrance though. Hopefully that will resolve after surrounding construction is completed. I was hungry and forgot to take pics. Sorry all, but it was too good and I was hungry. read more

The best place to get a steak - they know the meaning of "Blue rare" and have amazing sautéed mushrooms. Great ranch dressing too! They hire almost exclusively ex-cons so if you're looking for work while on parole this is the place. read more

Texas Roadhouse - Gotta love the servers at Texas Roadhouse - Barbeque Near Me - Alcoa, Tennessee

Okay so my bf and I got curbside pick up, waited almost 40 minutes after arriving even though on the app it said it would be ready by 6:15pm. Finally get our food and get home to open it up to see that the steak was medium instead of medium rare like I ordered. I literally can't eat it bc of how tender it is. I had a hard time cutting a piece off to get a bite. I had also got a side ceasar salad and I open that up after giving up on the steak and see that it's more of a side of lettuce. There is literally no cheese on it. Very disappointed with my experience! read more