Let me start off by saying this shop is simply amazing!! very professional!! I had hail damage and…read morethey got my truck looking brand new again!! I am very very pleased with their service!! i am very picky about my vehicles and they did a Wonderful job!! 10 stars in my opinion!!

I called to get a quote on a battery for a '23 Volkswagen. when I tell you that was the BEST…read morecustomer service I have received in years. Ramon!! You are awesome (God's Favor). Thank you for the quick service and taking care of my daughter's car. I can't remember the gentleman I spoke with when I first call... Thank you!!!!!!!!!

Very disappointed in the work performed and condition of car upon returning it…read more I had a serious issue with my cars computers not communicating with other modules on the car making the car not drivable. This was brought on by previous shop screwing it up. Do I brought the car here and explained what happened and they assured me they would find the problem and get it fixed. After car being there over a week I went up there to check on it. The mechanic told me he had not even looked at it yet. After being there a month they told me they could not fix it. So I picked the car up and got it back in much worse condition. The interior panels has been pulled and just left in the floor the new blower motor wires had been taken apart and left hanging. The mechanic and service manager were arguing and cussing in front of us. When we were trying to put things under the hood back in place to try to start the car the mechanic told us we had to leave the shop area now and they would push the car outside. They left the car at the edge of their parking lot entrance. Many interior panels left in the floor and several under the hood parts left in disarray. Car had to be towed home. I do not recommend anyone taking their car here for anything complicated. It's one thing to not be able to fix a car but after a month and getting the car back in much worse condition is bullshit.

My husband's truck was towed to this facility and I was given the wrong information about…read moreretrieving it. Which lead to it being there longer and accumulating additional fees. The man that helped us today Bill confirmed that he heard the other man Frank give us the wrong info but no one chose to call back and correct their mistake, which in my opinion is bad customer service. So we felt like we should have been charged the price we were quoted and not the additional fees and we voiced that. Bill dismissed what we were saying and got really flip about it and said the only way we would get the truck is if we stopped talking about it! Then he told my husband to shut the fuck up after he proceeded to voice the fact he was not happy with the mistake...that is UNACCEPTABLE!! I tried to get the owners information to report him but he stated that info could not be given out I even called back to ask for a manager and was told there was no manager I could speak to! I don't no if Evelyn and Wayne Williams know that thier employees are rude to customers or not but they definitely need to be made aware and I'm going to make it my business to inform them! However I would like to give a shoutout to another employee who also happens to be named Bill for being understanding and kind and very apologetic for the rudeness that we encountered. I see he understands that he works with a very racist and bigoted man I hope he does retire soon so no one else has to encounter him!!

Don't trust these guys, they are contracted with the City of Mesquite TX and they are as crooked as…read morethey come. By law you are not required to have your car towed by them (if you have a wreck in the city limits) Its the law that you can choose whoever to tow your vehicle! (the police officers get kick backs and will lie to your face that you have to use their contracted wrecker service! The drivers that this company employees are the biggest POS's youll ever come in contact with

Truly honest, straight forward, excellent customer service with the peace of mind when dealing with…read moreeveryone that the job is going to be done and done well. Highly recommended!

DO NOT TRUST THIS BUSINESS! When they were in Mesquite, they did NOT honor their warranty and…read morecharged me an ADDITIONAL $2500, saying my car needed TWO catalytic converters. So they are either idiots or thieves. They call themselves a Christian company, but Jesus flipped the tables on people who did business like this, and scolded people who cheated widows and orphans. I am a single mom of two disabled adult children, and my father told me to trust this company. He would be turning over in his grave if he knew how his "friend" treated me. Again, DO NOT TRUST THIS PLACE!

I worked at the chicken express behind this place and they always went the extra mile with my subs…read moreand sound system on my maxima and were super knowledgable about everything and tuning my system. I drive all the way from Rockwall or Royse city to get my audio done here. If you treat people right then they will treat you right too

overpriced for this work would go somewhere else now i have to pay more to fix smh guy was asking…read morefor cash only and had to zelle him bc he done want to pay taxes at the end of the year cables all over the place just bald broke my dahs bezel ac controls missing screws overall such a bad work not to mention i bought basically everything and they didint even use some stuff i bought and kept it

Had 25 marble-sized hail dents repaired. Subaru Outback was totally peppered. The Auto Hail Group…read morereturned the car looking like new, amazing! They picked up the car from my home and left a rental. Returned the car a week later. Spoked to Brock. They handled the insurance claim. The staff was great! Thank you, Mark Poeschel

Excellent repair work done on my business vehicle. Great quality, awesome value and done within a…read moreweek.

From the second you walk in, they actually make you feel taken care of--not talked down to or…read morerushed. The team is super transparent about what your car actually needs (no weird upsells), and they explain everything in a way that makes sense. Their inspection process caught things I didn't even know were starting to go bad, which saved me from way bigger (and more expensive) problems later. You can tell they genuinely care about keeping you safe on the road, not just getting you in and out. Plus, the communication is 10/10--updates, timelines, everything is clear and stress-free. If you're in the Forney area and need a shop you can actually trust... this is it

Update! Take your business elsewhere--you've been warned. I am appalled by the dishonesty and lack…read moreof accountability. My car app showed that the vehicle remained parked in the same spot for three hours. During that time, no one opened or closed the hood, turned the ignition on or off, or opened and shut the doors. Yet I was called and told that the car was ready for pickup, only to be told afterward that the engine warning light can only be cleared at the dealership. I took my car to another local auto repair shop, got a free scan, and they were able to pinpoint a loose connection and fix the problem. This level of service and disregard for their customers time, energy, and money, is completely unacceptable. Run! (Photos for reference) Background- So I took my car for an oil change (super expensive!) last Friday and immediately, I too, had the engine light come on as I was driving it out the parking lot and didn't think much of it and thought it will reset. The light persisted throughout the weekend and Monday after work, took it back in. I was asked to leave my car there so they can take a look at it. So here I am without my car and need to get to work. I have a bad feeling about this reading some of the other people's negative experiences on here. Scott's (and they also own Carl's) staff is already trying to deny that they did something so I will update this post with the outcome of the situation.

Juan offers reliable work, and he and his wife are decent people. He has worked on many of my cars…read moreover the last 10+ years or so, and his prices are cheaper than similar places. The cars looked like new, and the paint jobs were lasting (in other words, he did not use cheap paint).

J and J did a great job on my car. They were true to the cost and were on time with the work. It…read morewas a pleasure doing business with them. Good communication throughout the process.