Denise was on top of my mortgage loan from day one!! She handles a major hurdle with my former…read morelender and stepped in to close our home loan. Denise is awesome!!!

My wife and I had recently decided it was time to move on from our old home and buy a new house…read more After searching for about two months we finally found our new place! The next part of the process was to get a loan to finance the purchase. Since I had a fantastic experience with New Horizon Mortgage on the refinance of my prior home loan, we decided to utilize them again. Once again, they did not disappoint! Steve and Melissa made the process really easy for us and answered any questions that came up! Steve even promised to keep an eye out for us when mortgage rates drop so we can look to refinance. Awesome service and professionalism! It is no wonder they have been in business for over 27 years!!

Stephy from GFS is so knowledgeable and helpful. She is able to get loans for people who think they…read morecan't get loans. She is always available and patient when answering questions.

I'm in the early stages of the home-buying process but I've shopped several lenders. I found there…read moreare no "stand outs" as far as pricing and rates. The lenders vary in the amount of Negotiating they're willing to do, too. What I really love about Gold is Popi You need a job take out a mortgage. Popi works with me outside of my work hours so I don't have to disrupt my work schedule for this home-buying (time consuming) process. I also realize that it's outside of her work hours so it means a lot. There's never a question that she does not know (or is not willing to find out) and I always get an immediate response. She'll talk numbers but she'll also check up on you to see if you got the house you wanted. She goes far beyond any Originator would! Before I decide if I want to make an offer, I give her the purchase price and she tells me my estimated payments within a matter of hours - even if its late. She's been the best asset in this whole process! After reading my review, I feel like I should add a disclaimer: she did not pay me for this endorsement Just kidding but she's pretty awesome!

I am writing this review to share my experience with the property management at Marshall Reddick…read morein San Antonio. On a positive note, the team was very responsive prior to move-in, answering phone calls and text messages in a timely manner. Unfortunately, that level of service dropped significantly once I was in the home. Post-move-in communication was exceptionally poor. I often had to call multiple times without receiving a response, despite the company expecting immediate replies whenever they reached out to me. We also experienced recurring issues with the home's water heater, losing hot water on at least three separate occasions. When we submitted maintenance requests, we were advised to turn up the temperature on the unit. While this provided a temporary fix, the underlying issue kept happening. It was only after sending a stern email and copying the property manager that the problem was finally addressed properly. To make matters worse, upon move-out, we were improperly charged a cleaning fee despite having hired professional cleaners and submitting the receipts directly to Joshua Garza. Joshua was unresponsive regarding the charge, and even after CCing Melisa Day, I still received no reply or resolution to this day. The lack of accountability and communication has been extremely frustrating. If you want to avoid a headache, I recommend to NOT lease through this company.

I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

We had an absolutely wonderful experience working with Kristin Bailey and her team at LoanPeople…read more From start to finish, they were professional, transparent, responsive, and incredibly easy to work with. Buying a home can be stressful, but Kristin and her team made the entire loan process feel smooth and manageable. They worked extremely hard on our loan, followed through on everything they said they would do, and kept us informed every step of the way. What stood out most was their honesty and integrity-qualities that can be hard to find these days. Kristin truly went above and beyond to maximize our seller credits and delivered exactly what they promised. We always felt like we were in good hands and that they genuinely cared about helping us get the best outcome possible. We are so thankful for all of their hard work and dedication. I would 100% work with Kristin and her team again and highly recommend them to anyone looking for a lender they can truly trust.

Amanda Stewart is wonderful to work with. Extremely responsive, thorough, and took a genuine…read moreinterest in helping my husband and I as we navigated the first time home buying process. 10/10 service - highly recommend Amanda and her team.

Rose and the entire staff were wonderful to work with! She explained every aspect of the loan/loan…read moreprocess VERY thoroughly making the whole process that much easier! They responded quickly to any question we had, and moved everything along quickly! It was only a little over a month from first meeting to closing! I HIGHLY recommend Rose for your next mortgage! Thanks for everything Rose!

I have used SWBC in the Fort Smith location two times within three years. Once to purchase my home…read morewith a VA loan, and once to lower my rate and payment using a IRRRL VA refinancing. I have to say...WOW... not only did they save me a ton on my interest rate to begin with, my refi was incredible. I guess I shouldn't go into details because results may vary but just wow. Rose and her team are just amazing. Personable, trustworthy, educated, reliable, experienced, easy to work with and negotiate with, and they treat you and your kids like family in the office... sometimes taking your little ones off to do something in another office (like eat candy) so you can focus on what is being discussed and actually know what you are signing. They want you to be completely aware and comfortable. We really have enjoyed working with you and have enjoyed that SWBC continued to service our loan and didn't sell us out right off the bat like a lot of big companies do. I don't know what else to say. What a great experience. First time VA homebuyers.

Vince and his team were helpful,honest,invaluable to my refinance of my home. He took me step by…read morestep by through the process and answered every question ( I had lots of them). He was so patient and kind. Would definitely refer him to anyone I know!! Thank you again!!!

If you are looking to buy a home, you will be doing yourself a HUGE disservice by not working with…read morethe Chacon team at Sente Mortgage. Here are a few reasons why: · TRUST - Vince and his team truly care about their customers and I have never trusted someone I've worked with to look out for my best interest more than I did with the Chacon team. Their work expands much further than "just trying to get a paycheck" and they consider their business a platform to serve others. They are genuinely good people and it was so nice to know that I'm not being "sold" or being given recommendations that aren't the best for me. If you want someone who will look out for you in this incredibly confusing process, look no further. · RESPONSIVENESS - The Chacon team never took more than a few minutes to get back to me with answers to my questions. Furthermore, they would proactively provide answers to questions that I didn't even know I had! There was never a moment where I felt left in the dark, or uneducated on what I was getting myself into. This is such a massive investment and it was so nice to work with someone who helped us understand each and every step. · CUSTOMER SERVICE - Everyone on the team was so pleasant and kind throughout every step. They truly do put their clients first and were incredibly patient with the endless questions that I had throughout the process. In summary, if you are buying a home and want to work with a Lender that will genuinely take care of you, look no further than the Chacon team and Sente Mortgage.

As a first time home buyer I was very intimidated by the thought of applying for a mortgage…read more Jennifer was so amazing and took the time to explain everything to me and look at all of the options in a way that made me feel so comfortable with the process. She was so quick to respond, helpful and truly made the experience very painless. I would recommend her to anyone and everyone! Thank you Jennifer for helping me purchase my first home!

Do you want an expedient mortgage application process with someone who has your best interest at…read moreheart? Then Jennifer Schroen is your person. My wife and I just bought our 1st home in no small part to Jennifer's exceptionally quick paperwork turnaround times. For reference the average timeframe to close in San Antonio Texas is about 35 days, and we did the whole process through a VA loan in about 28 days. Quite frankly the only thing that kept us from closing sooner was the previous homeowners needing more time to move.

Madge and her AmeriPro team was excellent and professional. Madge talked me through the entire…read morerefinance process and apologized for all the federal regulations that we had to deal with. It was exhausting, however she tried to make to process as pleasant as possible. I was able to quickly close. I am now saving over $1500 a month. Can't bark at that!! Overall, Madge was very helpful and had great advice. Thanks Ameripro and Madge.

My previous mortgage company that I was dealing with kept giving me the run around. With Madge,…read moreAndrea and their team, I received immediate assistance and always answered my calls. Have me up to date information and kept me informed of my loan. I'm extremely satisfied with the team and will recommend them to friends and family...

Loan officer at my branch was superb. After the loan…read morecontact with the Texas website and phone contact is almost non existent. You will be on hold for hours. For days. Their virtual assistance is very poor. The auto payment process made me 21 days late on a payment. I've never been late on a mortgage payment in my life. The company said I didn't sign up early enough. I signed up a month early! They did not notify me that I was late in paying. Now I have 2 payments due almost back to back. I'm having difficulty feeling future payments will be timely.

I have to say we have had the worst experience with this company. For whatever reason we were…read moregiven horrible rates, horrible responsiveness and an overall unprofessional experience. We have a $1m construction loan, a $300k refinance and a $100k sale and could not get responses. This cost us an additional $20k and a loss of 2 renters. In my 30 years of business, this has been my most unprofessional experience of customer service.

I've worked with Iva for a couple of years and she is amazing!! She has taken care of every detail,…read morebeen excellent at communication, and patient with all of my questions. She's super nice and very knowledgeable too! Plus, her company has excellent rates and tons of options for business owners, like me. I give her my highest recommendation and am so grateful that I got connected with her!

From the owner: As a Mortgage Broker, I shop wholesale lenders on behalf of my clients. This means I have several…read moremenus of programs to choose from, including lower credit score programs, more first time homebuyer programs, more down payment assistance programs (including the City of San Antonio down payment assistance) and more alternative qualification programs. Let me show you your home buying options. You may be surprised!