Look no further. Texas Water Softeners is the company to work with for your softener system. Sadly, we didn't protect our outdoor softener well enough during the recent historically cold winter storm (Feb 2021). We froze our system solid and split the column open on the side. When we called our supplier, a message answered their phone and then disconnected you with no ability to leave a message. We had no water to our house, we had been without electricity for an extended period and we needed help. What kind of company just completely blows off their customers in an emergency? In comes Texas Water Softeners to save the day. I called and they actually answered the phone. Walter was kind and understanding. I was a total stranger and not an existing customer and he offered me help without hesitation for no charge. He told me that he would give us PVC elbows and a piece of pipe to bypass our broken unit so we could get water back until a new system could be installed. My husband went right over and we had water that evening. They won me as a customer forever for that act of kindness! They just installed our new softener system less than one week after the weather event for a very competitive price. We are so impressed. So if you want honest and dedicated people to work with, you are done with your search! Call Texas Water Softeners. You will not be sorry. read more

We had a whole-house softener/filtration system installed by Texas Water Softeners back in 2016 and had a great experience with the installation. Fast forward 3 years later, suddenly the system was continuously cycling one day and we called to have a technician come figure out what was going on. Called on a Thursday, said they would be in our area on Monday and made an appointment, a little bummed we would have to wait through the weekend but understood they were surely busy. Suddenly on Friday - the very next day, my phone rang and then my doorbell rang to find the technician there early because they had a cancellation! VERY pleasant surprise! He figured out the problem but needed a part and said if they had one he would be back the same day. He ended up not being able to make it back on Friday because the part he picked up was missing the o-ring and said he would try to come back on Sunday. Another surprise on Saturday morning when he called and said if it was okay he would head over to finish the job because he felt so bad he couldn't make it out the day before. Came and fixed it and the best part was that it was a faulty parts issue that was still covered under their 5 year warranty, so all of the awesome customer service I got did not cost me a dime! Definitely recommend this company, serving their customers well is obviously a priority for them! read more

I am not big on writing reviews but this review is long overdue. I moved up to the lake Conroe area and the water here is absolutely horrible! Very strong smell of chlorine and very hard. Faucets, sinks and toilets were a mess. I worked with Walter on getting my whole house water softener installed and was very pleased with the way he explained everything to me and how the water can damage appliances and hardware. My hot water heater was due to be replaced. It was clinking and knocking and about to go out. About 3 weeks after the installation I noticed that the hot water heater does not do this anymore and is still working great. Faucets also cleared up. I wanted a reverse osmosis installed but Walter convinced me to hold off on that until I see and taste the water with the new system. I have to say that my water is so good now and tastes awesome with no chlorine odor. Very good an professional service with a very fair cost. I truly had anticipated the cost to be a whole lot more than it was. A friend of mine purchased a system from another company and paid a whole lot more than I did. Almost triple the cost. I am very pleased and feel that everyone in this area needs this water system. Makes such a big difference and will save you money in the long run. Thank you Texas Water Softeners! read more

Texas Water Softeners really care about their reputation. Walter, Tony and all the crew that took care of our filter installation were knowledgeable, customer oriented and easy to work with. The installation crew arrived using masks, they always used it while at home. Few days after installation, I had an issue with a valve that most likely we moved inadvertently and closed the water supply for the reverse osmosis filter. We called TWS and very quickly and in good way came and fixed it. It took literally 30 seconds to find the problem and fix it. I used a different company to provide water softener and filters in my previous home and for 7 years I lived with the pain to call them for service. Everything was more expensive and you could tell they don't really care about you, just a number and more money for them. Hopefully TWS will continue providing quality and personal service to their clients. read more

I just wanted to say what a pleasure it was to work with Walter @ Texas Water softeners. I was dealing with a bad leak that would have cost me hundreds of dollars in a water bill and an emergency service call. I looked for any water softener company in my area at 11PM on the weekend. Surprisingly, Walter @ Texas Water softeners was able to walk me through the process to shut off the water to the unit until he can get me scheduled in to look at the unit. He got me scheduled and squared away that Monday. I sent a posting to my neighborhood FB page for the 6 subdivisions in my surrounding area to suggest Texas water softeners for water softener service as neighborhood vendor. I wanted to post this review and thank Walter and Texas Water Softeners for the excellent service for taking pride in his product and really being there for the customer. Thank you again Walter! read more

Spoke directly with Walter for my initial consultation. He was very professional, knowledgeable and upfront about what I needed to achieve my desired goal. Pricing was excellent and so was the service. Nick & Tony arrived for my installation (which was scheduled very fast) on time and got right to it. They too were very professional and knowledgeable. They did an outstanding job with the installation. Everything was installed very clean & orderly. I went with the whole house filtration system (with carbon filter and water softener) as well as an RO system at the sink with the additional alkaline filter. Hands down, this was an amazing experience from start to finish. Highly recommended to anyone looking for an affordable water softener system! read more

We recently had the great freeze in Houston and my water softener from Texas Water Softeners had frozen up. I called and texted Walter and Tony for sound advice and they had me put it in bypass mode once it was thawed out. Needless to say, after the freeze, they have been extremely busy. However, Walter took the time today to help me over the phone to ensure that my system was functioning properly. Walter literally gave me step by step instructions that a toddler could follow and was very patient with me. They are great people and treat their customers like family. I highly recommend this company for anyone looking for a water softener. Price, service, and quality is unparalleled. read more

I called Texas Water Softeners to obtain some information about an RO they previously installed. After changing all the filters and membranes (which I purchased from them), I had difficult restarting the system to produce RO water. Even as busy as they were as a result of the freeze, Tony took time to call me and ask for pictures. After reviewing texted pictures, Tony was able to determine the issue and guided me over the phone on how to fix. He then followed up to ensure my system was up and running correctly. This is a company that supports its customers after the sale. I highly recommend Texas Water Softeners. They are senior and veteran friendly and do what they say. read more

Texas Water Softeners did an excellent job! From the time I initially called and the owner Walter answered the phone, to the time they came and installed our system, the entire experience was great! Walter took his time with me and explained the different options and he answered all of my questions. The technicians that came to install the system were extremely courteous and professional. They gave me a thorough demonstration of the system and advised me to call anytime I had any questions or concerns. Additionally, the price was very reasonable! We got the softening and water filtration system and couldn't be happier! I highly recommend Texas Water Softeners! read more

Texas Water Softeners replaced our whole house water softener last year. Walter talked me through the whole process, what we would need and how they would go about the work. He was very patient and knowledgable and helped me make an informed decision without a pushy sales pitch. The team arrived on time and installed the system in a few hours. They also replaced our under sink reverse osmosis system. The whole process was fantastic. They installed a quality system at a great price and Walter has been very helpful with any questions I have had since. Our water tastes great, is clean and everything works as it should. Thank you! read more

Go no further! First, Walter beat the others on price by an easy $900+ (and no effort to up sell). He answered our questions about the various filtration systems, difference of a saltless system, and what size we needed with our home and use. With the money we saved going with Texas Water Softeners, we added a RO system for our kitchen sink (still beating the competitors for just a basic softening system). The team came on schedule and were very polite and efficient with the installation (especially having to dig a good 12 foot trench to put the softener behind our gate). I cannot recommend Texas Water Softeners enough! read more

Texas Water Softeners was the best and most knowledgeable of all the water softener companies we spoke to. They explained their system told us what we would need for our home without upselling other items. The installers came and before they even took anything off their truck they told me in detail what they would be doing and looked over the area where the system was going. They did the installation and kept the area clean and neat when over how it works and asked if we had any questions. If you are looking for a water softener and looking for a great price, honesty, and the best system then call Texas Water Softeners! read more

There is nothing negative to say about this company. At every level they do excellent work, from the beginning to the end. The people that run the company and the ones that do the work and the installation are first class. I bought a water softener and had a water filter installed for drinking water. They finished the job, put salt in the bin for the softener and sure the filter was ready to use. When i decided I wanted a softener, I looked at different companies and ran across this company and read the reviews. There was not one negative review. I chose this company because of the reviews. It didn't let me down. read more

Texas Water Softeners recently replaced the electrical board and cover of damaged water softener control valve. Walter was very informative over the phone and did not push any additional services. He could have easily suggested replacing the entire valve, as another vendor had already suggested, but instead he gave us the most cost effective solution. Additionally, he added a more industrial style cover protecting the controls from future damage free of charge. I would certainly go back to Texas Water Softeners with any future issues or components that I may need for my system. Thanks!! read more

When I was shopping for a water softener I had talked to numerous companies. I called Texas Water Softeners and spoke with Walter, the owner. I knew what I was looking for and explained it to Walter. I was very impressed that he did not try and up sell me, he was very honest about what he thought I needed, which was less. The installation was perfect and they took the time to properly explain everything regarding the up keep of my system. I have recommended them to several of my neighbors and friends. Highly recommend Texas Water Softeners. read more

After researching several water softener companies and discussing our needs with Walter at Texas Water Softeners we decided on their residential system for our home. The best decision we ever made! Walter explained the various systems available and helped us decide on our best option. The installation was on time, the technician was experienced and knowledgeable and we are so pleased with the results! Could not have asked for a more professional and courteous company! Highly recommend Walter and his staff! Job well done!! read more

We had our unit replaced in October 2022. Today we noticed a cracked drain line. I sent a text to Tony and got a reply in minutes. He happened to be in a nearby neighborhood and stopped on his way to his next job. My line was fixed in less than an hour. I appreciated the quick response. Tony is always good to answer questions and to explain the system in detail to make me more knowledgeable about the equipment. I once again would highly recommend Texas Water Softeners. read more

Looking for a company you can trust to install a water softner and RO system = Texas Water Softeners. The team of Tony, OG, and David were very respectful, patient, and did not rush through, took extra time to explain the operations to help me understand what I needed to do as the customer. The pricing for the whole purification system was very reasonable. I had a question the next day, and Tony promptly responded back to me. Great customer service!!! read more

Today Sep 21 2019 is the third time I have used the services of Texas Water Softeners. Once to fix by GE ProElite (review on Google) and two times since then for the change of filter and membrane of my RO. The technician, Tony, was professional, courteous and a thorough gentleman. As usual Walter, your company has knocked it out of the park for me. I wish you continued success. I highly recommend this company read more