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    Water Tree Mason

    4.6 (11 reviews)
    Open 10:00 am - 6:00 pm

    Services - Water Tree Mason

    Water purification system cleaning and maintenance

    Water purification system installation

    Water purification system repair

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    4.0
    (14 reviews)
    Heating & Air Conditioning/HVAC
    New on Yelp
    Water Purification Services
    Responds in about 1 day
    4.5
    (64 reviews)
    Water Purification Services
    Responds in about 10 hrs
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    Recommended Reviews - Water Tree Mason

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    1 year ago

    Great company, but please fix the working hours , it is stated open till 7, but after 6 always closed......

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    1 year ago

    Great service and the water is absolutely great here. The owner always is so polite and kind hearted. Love having conversations with him.

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    3 years ago

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    9 years ago

    Helpful 5
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    9 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    10 years ago

    Helpful 4
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    Ask the Community - Water Tree Mason

    Review Highlights - Water Tree Mason

    We came back about a week later and Anwar was still just as kind and welcoming as before!

    Mentioned in 4 reviews

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    I love shopping at the Sprouts in Cinco Ranch. As a mom, I truly appreciate their wide selection of…read moreclean, wholesome products that feel safe for my kids. There are plenty of organic and better for you options, which makes choosing healthy snacks so much easier. The store is always clean, well organized, and fully stocked. The customer service is also wonderful. The staff is friendly, helpful, and always willing to answer questions. It is such a pleasant experience every time. Highly recommend for families.

    I had an extremely poor curbside experience at this location…read more I placed a curbside order scheduled for pickup between 1-2 PM. At 9:00 AM, the app showed my order as "ready" and indicated that my organic whole milk had been substituted, but it did not list what the substitution was. I also realized I needed to add one more item, so I attempted to call the store. I called the store over 10 times throughout the morning and no one answered. Because the order showed as ready, I went to the store to pick it up. Upon arrival, I again called curbside -- no answer. I was forced to go inside, which defeats the entire purpose of curbside pickup. The store was nearly empty of customers. Several employees were standing around; one was eating. I spoke to a person who appeared to be a manager and explained that I had been calling all morning with no response. There was no apology or urgency. I was directed to another employee who appeared confused by the order. When I asked what my milk had been substituted with, I was told 2% milk, which made no sense given that I ordered whole milk. When I asked why it wasn't substituted with another whole milk, there was no explanation. I was then told that whole milk was out of stock. I personally went to the milk section and found the shelf fully stocked with whole milk. I brought it back and showed the employee. He said it "must have just been restocked," yet no one had bothered to check before making the substitution. I was then told that nothing could be changed or added to my order, and that if I wanted additional items I would need to place an entirely new order -- while standing in an almost empty store. At that point, I was told I could place another order and the employee could shop it, which completely defeats the purpose of curbside pickup. I paid over $140 for a small order, received incorrect substitutions, could not reach anyone by phone, had to walk into the store anyway, and still could not get basic service or flexibility. For the prices Sprouts charges, this level of disorganization, poor communication, and lack of basic customer service is unacceptable. I will not be shopping at Sprouts again.

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    Great experience! A technician, Jordan, came out to assess our system and within an hour we had…read morefinancial approval and a scheduled installation appointment same day! It was a very straightforward and easy process. Jordan advised on a system that would best suit our needs and he didn't try to up sale everything. We were able to get a low down payment and low monthly payment. There were also many perks for customers throughout the first year and the upkeep prices were more than reasonable. Jordan also gave us information about our options should we move within Texas or out of state. The installation technician, Oscar, arrived with our system later in the evening. Again very efficient work, it didn't take even an hour for Oscar to install everything. Oscar even made it look very neat under our sink, with hiding tubes yet being able to inform us of how those tubes connect and work to provide us with clean water. Oscar explained what to do in emergency situations and advised on when we should give Puragain a call for routine maintenance. He even wrote out instructions for flushing the system before we would be able to use it. I appreciated so much the awesome customer service, patience he showed and care he showed. These guys really kept communication flowing. And if there were any issues, they were resolved quickly. My husband and I are very happy with our experience with Puragain and would definitely recommend them.

    The company was really amazing to work with. I knew what i was looking for and all parties…read morededicated as much time as needed to answer all my questions, never giving vague responses, and provided data to back up claims. I had a relatively tight window for the install, and they committed resources to satisfy my schedule. Oscar performed the install, and did an amazing job, and was a true professional. Throughout the install Oscar made sure I knew what was being done, educated me on the system, and went out of his way to ensure I was confident in my knowledge before he left. I am extremely satisfied so far and would definitely recommend to anyone interested in a whole home water filtration system.

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    Water Tree Mason - healthmarkets - Updated July 2026

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