Requested a sample from Kravet to be ordered here and was told we'd get a call when it arrived…read more Never heard back, so I presume their retail customers are of the lowest priority. Furthermore, when we were in the store to review stock materials nobody bothered to ask what we were looking for or if they could assist in any way. Pathetic and indifferent customer service here.

Custom curtains and Roman shades extremely subpar , Jane takes no accountability for subcontracting…read moreto pathetic workrooms & installers.

Wonderful upholstery fabric store, plus beautiful home decor pieces, all in one place!read more

The customer service, quality and price cannot be beat! They can make your vision become reality…read morewith ease and without breaking the bank. I love everyone that works there. So kind and helpful!

This is a great little sewing shop! I have been a regular customer for 14 years now and have found…read morethe staff to be so easy to work with. Always helpful and willing to share their expertise, they have taught me more about the ever-changing field of home sewing and machine embroidery than I ever thought i could learn. Sandy absolutely loves sewing and working with people and Vicki is the perfect associate. Their attention to detail and continuing education with Viking serve their clientele expertly. I am sorry Leslie did not have a good experience on her only visit there. She should drop by more frequently and get to know the staff and take a class or two. Then she will learn how accommodating they are. They freely share their knowledge and carefully guide their customers through difficult projects. Thread, scissors, and other basic sewing supplies are on hand to be shared freely in class. Other shops do not provide this kind of service; you must buy a new spool of thread and other accessories. Customers are also encouraged to drop in for help with a project, at no charge. (I understand that at least one other shop in Lexington requires an appointment for such help and charges a fee.) Technical assistance with software and help using the machines are also freely given. Sandy's son Will is a Viking certified technician and expertly handles repairs. One other comment to those who would judge any business on the basis of one visit: no one can please all the people all the time. Sandy has owned and operated her business very successfully for almost 30 years. She's doing something right!

I called (11am) on my way to pick up my machine from a schedule maintenance to give my eta, since I…read morelive 1.5 hours away. William answered and told me he didn't have my machine ready. He said he didn't know the arrangement that his mom made. He said to give him a couple of hours and he would have it done (1pm). I reminded him of the list of issues I needed addressed that I typed out and gave to Sandy. He said he would look for it. Approximately 3 hours later (at 2:30pm), I arrived to pick up my machine. He said it wasn't done, but that I could take it. I reminded him that: * I live far away * I couldn't return for several more days * I couldn't leave my laptop * And at the time of dropping off my machine, I was assured that 1 week was more than enough time to see about/repair any issues my machine was having He started yelling at me that his mom was sick today and he couldn't do it all. He was yelling, waving his arms around, stomping off and slamming stuff. He continued yelling at me in front of the customers in the store. When I got my machine in my hands, he said to "just get out and I'll do it for free just leave!" I was unable to have a calm conversation with him or was he willing to come to a solution. He continued yelling, "MY MOM IS SICK TODAY". Now I have to pay someone else for my Free First Cleaning/Maintenance on a machine I bought there 6 months prior. I left the store visibly upset. The verbal abuse was intense A customer was lost.

Great small shop with a bigger shop feel. Up to date fabric, friendly owner, and good prices…read more Things in the back scrap pile are sold by the pound!

Great little shop with excellent fabric and a nice selection. Owner is super nice and helpful…read more Prices are fair. Plenty of parking. Love the things I bought. Thanks so much!

I have worked with Marilyn at DRC fabrics for years. She always has beautiful fabrics from which to…read morechoose. Great customer service and fantastic selections. We got the green vinyl for our banquet and the fabric for the pillows

Great people to work with. Huge selection of quality…read moreFabrics. Detailed workroom. Wide range of styles from contemporary to traditional. Good selection of trims.

If you are in the need for fabric, stop at this store. They have everything from traditional floral…read moreto pop culture fabric! It is located right in the middle of Old Town Berea and is truly a gem. The store is super cute and the owner, Becky, even has a complimentary candy basket out for her customers. She not only had fabric in her store! She also has hand drawn stickers, notions, buttons and a huge long arm quilting machine! Don't just take my word for it! Stop in and visit!

Very nice and informative quilt shop. Wide selection of materials, pre-cuts and notions.read more

Sew A Lot in Lexington is a neat place to go to find sewing machines, fabric and all the neat…read morethings for crafts,quilt, embroidery and much more. The employees are so friendly and knowledgeable about what they sell.

Previously I had enjoyed going to this store, friendly staff, clean, bright and well organized…read more Sadly, this was not the case this time. I went to the store because I had received an email (see below) that they were having 30% off. It's about a 35 min drive for me. When I walked in a gentleman was the only person there. I asked him about the sale. He said it was only Pfaff machines and accessories. I pointed out the signs displayed and my email, and he just kept rereading it out-loud. Like he was trying to justify what he told me. Anyway, finally, he asked "well, what exactly did you want to purchase with the discount?" I had already told him notions, stabilizers, etc. Frankly, I felt offended by this question. As if I needed to beg him for each item. So I simply said, "nothing, thank you" and left. Meanwhile, I'm still getting emails, one today saying the sale ends tomorrow, and please post review to yelp, Facebook etc. So here is your review, sorry.

Beautiful store and friendly service - this place is a regular stop on visits to Lexington.read more

Fantastic cozy shop chock full of high quality yarn. Walking in you are greeted by walls lined with…read morecolorful yarns of varying fibers, all organized extremely well. The staff was super friendly, knowledgable, and helpful. Prices were also quite fair. Would highly recommend and will likely return