The place was almost empty. Very nice waitress. Unfortunately comma the menu prices are ridiculous. A New York strip steak is priced at $22 comma and a half rack of ribs is $20. For these prices I'd rather go across the parking lot to a steakhouse. As it turned out later, we went to Logan's Steakhouse and paid $17 for a half rack of ribs with a skewer of shrimp , and a New York strip would have cost $18 if I had chosen to get one. Service and food was high quality. I'm glad we changed restaurants. read more

We went there yesterday had van as our waiter ordered our food our appetizers are drinks and it was freaking awesome, everything. Nice to go somewhere spend some money and don't have anything bad to say. So many other restaurants start off good then go downhill not TGIF. read more

Notice it has been a while since a good review was received. Apparently others don't want to share anything but positive. Sorry, can't do that for this location. Service was poor at best. Waitress brought out a burger that was burnt on the bottom and said she would not discount the meal because it was not her fault. Manager was called over and she said she didn't realize we wanted it free. Drinks ran out and it seems to be a problem when we ask for refills. Also, WATCH YOUR CREDIT CARD with this location. The waitress did not bring me card back with the bill to sign. My son found my card on the floor. When the manager was informed of this, the reply was "good thing your son found it." TOTALLY UNACCEPTABLE service, food and management. Will NOT return to this location. read more

Last year on my way to Reno with my mother we had time to visit the MOA the day before our flight. She was dead set on eating at TGIF before we went in so we did. Neither of us had been to a TGIF in years as there is no restaurant close to where we live so we ordered our old usual Jack Daniels chicken strips and tried two sliders. I don't drink much but a margarita sounded great so I also ordered one with no clue of the price. But how bad could it be? I told the waitress I would take the drink with my meal. The waitress took the order and we didn't see her for about another 15 or so minutes. A different waitress brought us our tiny plate of pathetic looking "chicken pieces", and two sliders, no drink in site. The chicken wasn't like we remember at all. No crunchy stuff on top of the chicken which actually used to be chicken, smaller portion, no lettuce if I remember correctly. It also used to be large enough to make a meal out of. Literally 30 or so small chunks of crunchy stuffed with glaze and a few pieces of over fried chewy chicken mixed in. The sliders were pretty pathetic too for something like $10. Two 2" wide sliders and 1/4" thick patties on a white plate, that's it. About 3/4 of the way through the meal the original waitress shows up and I ask for the margarita. "She says something like I'll go check on that." Like it takes a long time to make a margarita. So we got done with the "meal" and the drink shows up. Good margarita, a little heavy on the tequila. Though I usually like to drink a margarita with my meal. A few minutes later I have to ask for my check as she walks by. The check was something like $35. I was shocked and could only laugh at being ripped off like that. The drink was $10. She got a $.03 tip and TGIF lost a customer next Sep. when we make the same trip. We went to the mall and I got a Nutella shake for $5 and we ate some of our snacks back at the hotel. Used to be a great place to eat. read more

Terrible! I waited for over 10 minutes for a beer and when it did come the glass was dirty. I could see the waitress on her phone in the kitchen as I waited. I told the waitress that the head on the beer should not stick to the glass. She ask the bartender who told her that this was normal. I didn't finish the beer. I ordered the sizzling omelet it looked like they scrambled an egg mixed in onions spinach and peppers rapped in shredded cheese. I was very hunger so I did eat it but as we walked to the car I noticed this nasty taste in my mouth. I could taste it 2 hours later. When I got home I brushed my teeth and rinsed with mouthwash. My mother-in-law picked up the check so this was by far the worst free meal I have ever had! They were not busy only a handful of people in the place. Oh and the first plate they brought out to my wife was not what she ordered. So she had to wait while we ate, for them to cook the right meal. read more

This is a horrible restaurant. I usually give a place three times before I give up on them. This will be the exception. Twice I have been here with my wife. Both times the service was HORRIBLE! This past go round was last Sunday after we watched a movie, we came for lunch. Ordered an app that the server said was his favorite, then proceeded NOT TO PUT THE ORDER in for it! Really!? It wasn't just us, all of his tables were looking for the server who was nowhere to be found. I can get past poor service if the food is at least good, which it wasn't. My wife ordered soup and salad, the salad was ok but the soup smelled like vomit. It was a frozen cheese and broccoli soup that was nasty. I love the burgers, but sadly I tried something different which was the Reuben. I love Reuben's and this was absolutely NOT GOOD. It was dry, very little sauce, very little meat and was a real disappointment. At least the kitchen manager comped $8 after the fiasco of a meal. We won't be back mainly due to the service and to be honest I can get better burgers for less elsewhere. This chain has gone to crap and obviously is doing too much prepared food for the prices they charge. Save your money! read more

This is beyond the worst restaurant I have ever been to, the employees are so rude and the waitress me and my husband had today was absolutely the rudest girl I have ever met she had a attitude the entire time, and the food was ridiculously overpriced for how it tasted.. trust the reviews this place is a trashy dump read more

It took at least 15 mins to even get a drink the waiter was very nice he just seemed to have alot going on (other than his job) the food was very good ! Although my sauce i requested during my order took until the check to even get . All around not bad considering the food was good and out fast . I still tipped accordingly you never know what your server could be going through (i was a server/bartender for 5yrs) read more

This is such a shame! Great location. This could be easily so much better. We gave it another try today after a first disappointing visit where we walked out after being ignored for 20 minutes a while ago. Service was polite this time but not very attentive. Hair in my main course and the glasses were so dirty I did not want to finish my beverage. We really want White Oak in Garner to succeed but won't give this TGIF another shot unless it comes around... read more

Aweful service. Waiter forgot about is multiple times. We ordered 2 drinks which were watered down and not strong at all...cost $15. We ordered an app and 2 entrees. We never received the app. The food was really good but I won't be coming back because of our awful service. Our total time at this restaurant was over 2 hours...about 25 minutes of that was the time it took to eat. read more

I will NEVER visit another TGI Friday. We had the worst customer experience. Our waitress was rude. She threw straws,rudely reached over people in my party and even cursed at us. That is NOT the way to do business. I don't care how good the food and drinks are. If customer service is lacking.... you will not get my money. Do NOT visit this restaurant. Go somewhere else!! read more

We greatly enjoy sitting with Paris, Caroline, and Matt. These servers are great about getting customized orders to come out right. I like to have shrimp sauteed in just butter and they can convince the kitchen that can be done. You also can't beat the hostesses. "Mrs. Joan", one of the hostesses, is a lovely lady and allows us to pick our server if it is not really busy. Former server and now host Tony is always enthusiastic and can make everyone smile! read more

I really didn't think that this place could have been as bad as the reviews stated but it was actually worse. Our experience this evening started with a 10 minute wait at the hostess stand without a single person coming to greet us or at least let us know what was going on, despite 4 different servers and the MANAGER walking by several times and looking at us and walking away. Finally after 10 minutes of standing there I was able to flag someone down and she went and found the hostess. The hostess rudely brought us to the table and sat the menus down and walked away without even telling us who our server would be. This was followed by another 10 minute wait of people walking by and not being greeted or acknowledged again. No bev naps, not so much as a hi or "I'll be right with you". When our server finally appeared he told us that the specials that we asked about were not happening despite the fact that I had the TGI Fridays website pulled up with the specials for today listed right in front of him. We finally just gave up and left, this place is pathetic. Pathetic service and especially pathetic management. The "manager" was a sad beaten down looking individual that I witnessed trudging around the restaurant but who never once checked on us throughout this process despite making eye contact with me on several occasions. He looked more like a homeless person who stole a uniform from the real manager and decided to throw it on and just stand around the restaurant. Needless to say we wasted 20 minutes or so here and we will never be back. read more

So first of all, we came at approximately 10:20 and was told there would be a 15 min wait, or could sit in the bar area which is first come first serve. We chose to sit in the bar area. Seats were filled in the entire room but granted it's a Saturday night, that should be expected and service should rise to that occasion. Unfortunately, after sitting there drink-less and attention-less, besides the stares from servers who found it somehow impossible to make any effort to address us, for about 10 minutes. After I couldn't take it anymore I walked to the front and opted to wait the 15 minutes to sit in the "restaurant" side. There, I also waited for 10 min to be acknowledged, even by the manager as he walked by multiple times admiring the floor tile. I used to be a server for about 3 years and I was at an understanding that I made my means off customer satisfaction and service. These servers obviously haven't gotten that memo. However, after my server arrived he was very polite and generally attentive. As I look around I finally see managers tending to tables yet still see empty plates stacked to the table on the left of me. (Yes I am irritated to the point of downloading the Yelp app and writing this review as I sit here waiting for my food.) read more

I live near Clayton area... love Fridays chain of food, but every single time I come to this location something is either wrong with my order or they are out of items and fail to tell me til minutes after I've ordered. It's insane.... This visit my party and I have waited an hr for a table and now being told after 20 mins of ordering that items are no longer available. And then again mins later to tell me that something else was not available that was ordered, since 7p. It's now 9.40p why didn't the waitress tell us when we ordered since she knew it wasn't available. The manager told us she knew. This is insane... I have given this location much business hoping they will get better... never again. My family and I will not return. I will drive the miles to Raleigh location when I'm craving Fridays from now on. They deserve less than one star for the experience we had. Fyi- as a manager of an establishmemt - I find it terrible to hear the waitress blame things on the manager. And then in turn while the waitress was away from the table, the manager do the same to her. Very unprofessional. My party of 10 were very unhappy with the service upon leaving. There was another table near us that sat, waiting for someone to take their order. They just got upset and left- I would have too. They vented their frustration to us before they walked out. As we left the waitress was mumbling oh I love working for free... Smh- I ALWAYS tip, but with the service I received today with no sincere apology I paid my $80 something bill and left. Our table dished out abt $360 All together and received horrible service. I will never return to this location again. read more

We waited about 30 min for table which is average for a Friday night. However the rating comes solely from our server Destiny. Get ready for an ear full. We sit down and she takes our drinks order (4 out of 5 order an alcoholic beverage). She comes back ten minutes later and takes our order, still no drinks. Fast forward to 25 minutes later, one guy at our table ordered an appetizer and it came out and still no drinks, not even the guy who ordered a sweet tea. I go and get the manager 5 minutes later. He apologizes repeatedly and gets our drinks and food and tells me the food will be comped. Our waitress comes over and proceeds to tell the table in front of us that "here's my business card if you know anyone that's looking for an apartment I'm the assistant manager of a private company, we have three complexes and are getting our third one". We FINALLY get our food, eat and of course none of the plates are sizzling but we're staving so we down them. Manager and other servers come to check on us. Our waitress then asks how we're splitting up the checks and returns saying that she understood there was a complaint and but she's really busy cause she's covering the front and back sections, so she comped the drinks. TEN minutes later she hadn't returned so we go ask for the manager. He comes back and states "I'm sorry idk how she even got that, your food is comped I will ring fix this". I reply that the couple next to us (older really nice couple whose been there almost 2 hours and was not happy) needs to be taken care of. The manager then states "I'm sorry this is the worst server I have ever had to deal with". We paid for our drinks and ran to Mexican place to get more drinks since we missed our movie and have to wait for the later show. Do NOT go there if your waitress is Destiny. Seriously leave. read more