Absolutely appalling experience…read more I tried to get an appointment with Dr. Shah to help my 16-year-old son, who has suffered from chronic headaches since the age of five. Despite offering to pay any amount out of pocket -- because they don't accept our insurance -- the office refused to see us simply because we were "out of network." Dr. Shah does not accept cash-pay patients. As the founder of this office, he can apparently create whatever rules he wants -- including refusing to make an exception even for a desperate, suffering child. This is not just bad customer service; it is inhumane. Turning away a suffering patient who is willing to pay is unconscionable and violates the very principle of medical care: to help those in need. If you are looking for a practice that values compassion, patient well-being, and basic human decency, look elsewhere. This office has made it clear that policies come before patients.

Just one phone call I realized this place was a scam..At least they said upfront they don't accept…read moreinsurance at least not mine. Seems there is a common thread here..you were not a patient. Thx for helping me dodge a bullet

They are painfully slow. I've been coming here for years add I've never waited less than an hour. I…read moreusually come in the evening and I'm never late. There aren't usually a lot of patients in the lobby but the wait is always the same. The NP that I see is amazing, Marina. She takes her time, she listens, it's clear she's thinking thru the care she is providing. She has a very serious yet warm personality. She gets a 4 out of 5. As for the practice, they get a 3 and mostly because of her and because they usually will squeeze you in if you're sick and need a rush appointment. If they can better schedule peile they'd get a 4. I don't think I give anyone a 5 because this is subject to change based on so many factors. Bring a book, expect to wait.

Just spent 2 1/2 hours today for an appointment in this office. I am a long time patient of this…read moreoffice, waits are always horrible. There was NO excuse for today's wait. I hear "busy" or "emergency", and rarely a "sorry about the wait' but longer than usual waits seem to be the norm, today was just intolerable, being put in an exam room for an hour waiting for the doctor, after an overlong waiting room wait, and then more waiting in between. This issue needs to be addressed and corrected, but it's doubtful it ever will be, at this point.

I've been seeing this doctor for a few years now, and I couldn't ask for a better primary care…read moreprovider. He is incredibly knowledgeable, patient, and always takes the time to explain things clearly. Whenever I have an urgent request or concern, he responds right away -- it's clear he truly cares about his patients' well-being. His front desk staff is also excellent: friendly, efficient, and always willing to help. They make scheduling and follow-ups easy and stress-free. Highly recommend this doctor and his team to anyone looking for reliable, compassionate care!

Love both Dr Li & Dr Mei. They are so caring, loving and…read morefunny. They also have blood drawn in the office, no need going to lab. They've been out family doctor for over 10 years and I highly recommend them to everyone.

Sanna Arshad is the absolute best doc ever. I used a groupon for botox injections and waited to be…read moretreated like a subpar customer as I hava been in other doctor's offices. Not here...I received the VIP treatment from everyone from the receptionist, the doc's assistants, and the doc herself. My appointment was such a pleasure! Her soft, subtle touch resulted in the most amazing painless results. I've had injections for years and always bruise, bleed, experience a lot of pain and I significantly swell. Not this time! I went shopping immediately afterwards (looking for Sanna's shoes which I loved) since I felt great, wasn't in any pain, and didn't have any facial bruises (even after 80 units!). It was insane because it really didn't hurt. She was the most gentle doc I've ever been to. We discussed my goals for the injections and she really, genuinely listened to me. She asked me questions and gave me good advice. I inquired about getting undereye botox injections but she refused due to safety reasons. I was floored. Most docs give me what I want because they're money hungry. Not Avenel Primary Care and not Sanna Arshad! My appointment was quick but not at all rushed. She knew I was nervous (I hate needles) so she shut off the tv, played soothing, distracting music on youtube, talked about her family, she asked questions about mine, and we talked about traveling. Within a few minutes she was done and I was thrilled since there wasn't any pain, bleeding, or bruising. I asked about fillers but she recommended that I wait since I have an upcoming wedding to attend. She is the most honest, down to earth, caring, compassionate, fun spirited, knowledgeable, experienced doc I've ever met. She genuinely cares for her patients, takes the time to listen, provides sage guidance and advice, and isn't in the biz for the cash. I received the best service, best results and the best pricing I have ever gotten in over 20 years getting botox injections. Sanna you are the epitome of professionalism and I sincerely commend you for your work ethic. Thank you from the bottom of my heart for providing me with the most professional experience at the most reasonable cost. What you do matters and I appreciate you. I'll see you in a few weeks to get my fillers. Sincerely, R Ciszewski

Incompetent staff . My concerns were not taken seriously was brushed off .very difficult to get…read morethem on the phone and took over a week to get medication filled after calling , texting and leaving voice mail . Also took forever to get test results and when I got results but it didn't make sense . I believe they no longer had results and just made results up .

One of the best primary care doctors I have met. The office staff is friendly and the office itself…read moreis very clean and efficient. Dr. Ahn doesn't overbook his schedule unlike other PCPs and so patients typically only have to wait a few minutes to be sent to the patient room and spend at least 15 minutes with him. Most importantly, he also listens to you when you talk unlike other doctors and is extremely friendly and acknowledges your presence. He also is open on Saturdays which is very convenient. If you are dissatisfied with your current doctor please consider switching to Dr. Ahn and you will not regret your decision.

Dr.Rama is very knowledgeable and highly skilled gynecologist. She is always accessible and…read moreprovides utmost care to the patients, we are very happy with her service as we were in best hands. Very trustworthy doctor, no complaints at all. All is like about this doctor is she is very clear and confident which is very important for a pregnant parents..!! Thank you Dr.Rama..!!

Adrian goes above and beyond expectations! She is trustworthy, honorable, creative, and…read moreresourceful! We literally see my 94 year old grandmother's mood brighten when Adrian walks through the door. It is so important for our elders to know they can still engage with life while at the end of their physical presence. Adrian does that well with planning outings and activities and giving us grandchildren resources about how to improve her lifestyle. I 1000% recommend You Are Not Alone Elder Care to anyone who wants to see their loved ones enjoy themselves as they transition out of this life.

Incredible, happy, peace I really can go on on the services provided by Adrian. the care and ease…read moreshe starts with to know her client and to understand her personal needs are special. Her genuine kind nature and listening skills are the best. The time she spends with my mom who has dementia is priceless. The cognizant stimulation provided is so special. The patience and dependability is world class. Mrs Adrian is a blessing and I cannot recommend her services enough. She becomes a sense of trust and a member of the family!

The reception ladies are terrible! They are so mean, rude! They asked your personal information…read moreloudly in front of all the other patients in the waiting room. The reception asked questions like: wha's wrong with you? (in a very mean tone). When you answered like: I have chest pain, they then asked: which part of your chest? You have to show the area, then they questioned you further : is it really? How much pain is that? .....you have to answer each ridiculous and stupid question they asked. Then they impatiently said to you: just sit and wait, we will call you when ready. Very Unprofessional! they are not even nurses , why they have to dig into all of your sickness and showing that you are not supposed to be here attitude ?! Every time I visit the doctor, I have to be insulted by the reception women!

Very caring doctor. Always helpful…read more Easy to talk to. Sometimes it is hard to get an appointment-that is the only problem.

I got my CT scan and Xray done at facility . The staff is very friendly and helpful specially…read moreSadhana . She made every step very easy for me . Thanks

I was extremely pleased with my technician Tracy that did my MRI today. She was so nice, friendly,…read morecalming, and professional. She went above and beyond to make sure that I was comfortable by getting me a blanket and constantly checking in on me. She played music to ease my anxiety and was super professional. She got everything done in a timely manner. She really took the time to treat me as an individual and not just a number. I appreciated her efforts! The facility was very clean as well.