My husband and I recently visited Loam for a prenatal massage and a deep tissue massage, and…read moreunfortunately, the experience fell short of our expectations. Neither of us felt like our therapists were particularly skilled or well-trained, and the massages lacked the technique and attention to detail we were hoping for- especially considering the price point and the wellness-focused atmosphere. The space itself is beautiful and relaxing, but the quality of the actual treatments just didn't match the environment. We left feeling disappointed and wishing we had chosen another spa. Overall, it wasn't our favorite experience, and we probably wouldn't return.

My mom was visiting from out of town and wanted to make her weekend a spa weekend. Because of…read morepregnancy, I was limited to taking only prenatal massages, so I looked up all the highly-rated places in Las Vegas and LOAM came up. It was easy to look over their services on their website, but to ensure my mom and I could do our massages together at the same time, I found calling them was much better. I had booked the 50-minute Prenatal Massage and my mom booked the 50-minute Thai LOAM Massage with a 50% reservation fee. We were required to show up 10 minutes before our appointments to fill out a waiver and survey, change out of our clothes, and get situated on the massage bed. We were originally going to be in separate rooms but they asked if it was okay to put us in the couples' room; not a problem. They set up my bed with the pregnancy wedge for my belly, and it was pretty comfortable. The only complaint I had was that I had a hard time breathing through the little head hole as they layered a lot of white sheets on top of the bed and made the hole smaller and stifling. I found myself having to breathe through my mouth but it was tolerable. For prenatal massages, they only offer light and medium pressure. However, in certain areas I did feel like I got deep pressure especially in my shoulders as I had a few knots and tightness there. Katie/Kathy was my masseuse and she knew exactly how to work out those kinks while still making the experience comfortable for a pregnant person. I still felt like I got deep tissue massage on my shoulders despite the prenatal massage policy of being at maximum medium pressure. My mom said she found her massage relaxing and loved her experience at LOAM. They gave us water cups at checkout and we left feeling pretty relaxed. I did have a bit of shoulder soreness for 2 days afterwards but that is to be expected for getting the incessant knots out of my back--shoutout to Katie/Kathy! Overall, I highly recommend LOAM for their prenatal massages!

My husband booked me a prenatal massage for 80 minutes. He requested a female massage therapist for…read moreme. Not sure if the front desk didn't hear him or what. You walked in one of the towers at the Cancun resort. It was down a hallway way. You walked in a room and there are two pedicure stations on the left and the check in desk to the right. Then there was a door to the back hallway where I'm guessing all the rooms are. I was walked back into the very first room right behind the entrance. The whole time I heard doors slamming in the hallway and the people talking in the front entry. My appointment was at 2:30 but they were finishing up and don't come get me until 2:40. My massage therapist was a male, I prefer female massage therapist especially when I'm pregnant I'm just more comfortable with them. I didn't ask for a replacement because I felt bad about it and didn't want to be rude to him. The massage itself was good. I had to ask him to not be so hard and for less pressure on some points, and again I think that goes back to a women knowing and relating more to pregnant bodies. It was on okay experience. My shoulders are seriously bruised and very sore now. I don't think I'll be back.

My husband and I had an amazing relaxing experience at this spa. It's inside the Cancun resort and…read moreisn't much to look at but the service itself is well worth it! We had the Spring special which included a 50 minute massage and a 50 minute facial? We both thoroughly enjoyed it. Will be back for sure!

My friend and I come to The Salt Room every Labor Day weekend for our annual massages, and this…read moreyear was the best yet! We both did 110-minute massages -- she had a Deep Tissue Massage with Kevin, and I had the Pure Relaxation Massage with Ellie. Both were absolutely outstanding. 10/10 for Ellie and Kevin! We'll definitely be back next year!

Came here for a nice message. The place is located in a very small strip mall. Place is clean and…read morewelcoming staff are professional and knowledgeable. I will return.

A great spa experience. Massage was incredible. I love the different temperature pools. I must say…read morethe music they play is my favorite part of the experience. The place is super clean and everyone is very attentive. My massage was great, perfect pressure and the hot stones and aroma therapy was great. I will continue to visit.

Our service was unexpectedly amazing! We had a few hurdles before our experience began when we were…read moretold that they don't do services here and we would need to get them at the spa at Mandalay and then walk over to use the amenities. That is actually not the case, and we were able to get our services here and enjoy the amenities here. Our pedicures were absolutely amazing and Z and D did a fantastic job! April was also incredible attentive and helpful with our experience. We really enjoyed the steam room, sauna and cold dip, but the massive hot tub takes the cake! It was so relaxing to have such a large hot tub where you can submerge up to your shoulders while standing! We also were able to unexpectedly enjoy a fantastic lunch at the spa. At check in we asked if we could order lunch and we were told we there was no spa restaurant and they recommended walking down to the food court. However, luckily we found information indicating that there was in fact a way to order lunch to the spa and we had a nice lunch. Overall a fantastic experience and a great hidden gym. The advertising and website of this place truly does it a disservice and doesn't show how fantastic it is.

I used to go here to get my hair done, but it started getting expensive so I switched to…read moreSouthpoint. Southpoint is remodeling for the next three months, so I took the plunge and booked here for my hair color and cut. They do offer a 20% discount to locals, so that helps with the cost. Dena did my hair and did an amazing job. I forgot how beautiful this facility is compared to Southpoint and I feel like it is worth the extra 20 dollars or so to get this upgraded experience. I am pretty sure I will be back now...plus Dena is just terrific!!!

I had the BEST experience at Spa Mio at M Resort!…read more I have to start with a callout to the amazing front desk team! They're ALWAYS so lovely and helpful! I went in with a collar-length bob and decided to make a pretty big change, going to a short bixie--and I absolutely LOVE it! Sabrina gave me the most beautiful haircut. It's so easy to style, falls right into place, and somehow makes me feel pretty again for the first time in a long time. That feeling is priceless! But what really made the experience special was Sabrina herself. She was so warm, welcoming, and genuinely made me feel comfortable from the moment I sat in her chair. She took the time to really understand what I wanted, asked thoughtful questions along the way, and made sure we were on the same page throughout the entire cut. I couldn't be happier with my hair or with Sabrina. She is incredibly talented, and I feel like I found my new hairstylist! I will absolutely be going back to her again and again and again. If you're looking for someone who can give you a beautiful haircut AND make you feel amazing while you're there, ask for Sabrina at Spa Mio!

Omg! I booked a spa through my Goupan account . Took my sister inlaw . We was at the southgrate…read more hotel spa and casino . We was not able to enjoy the spa. We had our massage and decided to come back later. When we was out they called our phone asking where there slippers were did we basically have them. I went there very upset and yes of they mentioned they found them . How dare u accuse us. This should have be nice vacation am embarrassed and mad. They did nothing to accommodate their action it sad. Going to leave this review on every website.

I purchased a Groupon for services here, so check there first if you are seeking a discount. But…read moreeven without a coupon you will find the services to be well worth it. I enjoyed a facial and a full body massage. During the entire process, from check-in to departure, I was impressed by the customer service. It's a very relaxing atmosphere and it has a high-end feel. The locker room and waiting area are spotlessly clean. They provide you with a comfy robe and slides, have an area to touch up your hair/makeup after your session if you choose - with plenty of amenities- and they do allow you access to their dry sauna and steam areas as well. My only disappointment is, while they offer lots of scented Voluspa oils for purchase, they don't have samples available. My purchase of services included a 20% discount on merchandise, but I'm not buying an oil without the experience of smelling it first. A small disappointment, not enough to detract from the overall experience, but something for management to consider.

Currently closed for renovations as of 7/31/2026. I would…read morelove to try this spot when they open back up!

Just had the best massages we've had in a very long time (might be the best). Ethan and Gaby were…read moreprofessional, friendly, and really did an amazing job. As locals, we love coming here and enjoying the couples area. We had the whole area to ourselves for two hours. 20% off for locals, don't forget to tip. Will be back and will be asking for Ethan and Gabby. Thank you!

Fantastic experience for Mother's Day! My husband booked me a massage with Noel. Noel was…read moreprofessional and courteous. Hands down the best massage I've ever had! He gave stellar tips about stretching certain areas of focus. Afterwards, I added the 45 minutes in the salt cave. It was super relaxing that I took a little snooze. Highly recommend for anyone needing a little TLC.

We love The Salt Room and come here every time we visit. We have family in the area so we come…read moreoften. The massages, salt room, and the facials are just so relaxing and spectacular. We highly recommend coming to this location for a nice relaxing day. The three hour bliss is what we always get. We will return again.

Fantastic experience! Peter is an amazing masseuse. He listens to your needs and does an excellent…read morejob!

They are amazing! Highly recommend! Best massage I've had! They are very kind and take great care…read moreof you

Amazing service at IMR! I was given a promo code to this place and decided to check it out for…read moremyself. Booking was extremely easy online. Waivers could be filled out online too so that you do not have to sign them in-person. You can enter a card online but it does not get charged until the end of your service. Very easy process! This place is clean, warm, and welcoming. The massage table was heated as well. I loved and appreciated Maria. She is experienced and has been doing this for awhile. She asked me about my preferences and if I wanted to do any add-ons, which I opted not to do. She made me feel very comfortable and we had a great conversation during the massage session. She constantly asked about the pressure she was giving me and I was just very glad I booked with her. I recommend IMR. This place feels very clean and professional. Booking is easy and the staff are all very friendly. I would come here again!

I've been coming to IMR Massage for about five years now, and it's been my go-to place for massage…read moretherapy. I've consistently had great experiences here, which is why I've continued supporting this business for so long. The therapists I've worked with have always been knowledgeable, professional, and genuinely attentive. They take the time to listen to my concerns before each session and tailor the treatment accordingly. I always leave feeling significantly better than when I walked in, and that's why I've remained a loyal customer for so many years. Unfortunately, I recently learned that IMR is now charging a 3% surcharge for credit card payments, and I have to say, it really annoys me. In today's world, paying with a credit card is the norm, and accepting those processing fees has traditionally just been part of the cost of doing business. Seeing that expense passed directly on to loyal customers--especially members--was disappointing. I truly enjoy supporting this business and would much rather continue my membership, but this new surcharge has honestly made me question whether I want to keep it. It's unfortunate because the quality of the massages has never been the issue. I sincerely hope they reconsider this policy, because it's the one thing that's making me think twice about continuing as a member.