I've been here many times, and every visit has been wonderful. The service is consistently…read moreexcellent, and the atmosphere is so relaxing from the moment you walk in. I love how the waiting room decorations are always updated. It creates such a welcoming vibe. Most recently, my spouse and I enjoyed a couples massage with Natalie and Mint as our masseuses which was fantastic. All of the masseuses are very skilled and professional. The front desk staff is awesome as well. Highly recommend this place to anyone looking for a top-quality massage experience!

Sawatdee Thai Wellness and Spa is the absolute perfect ideal massage paradise in the city!!…read more I happen to catch the owner during my first visit and she was very warm and welcoming. After my massage, she told me to go in the tea room and relax and zip some herbal tea. The pandan tea itself was so soothing and warm, and they used coconut sugar instead of conventional sugar. Sawatdee Wellness and Spa is relaxing and welcoming. The massage rooms are so clean and prepared for their clients. I am someone who always asks for the lightest pressure level because I can't handle much more than that. However, these women listened to my body and thought that I can handle a little bit more than light pressure, and was right! She even climbed on top of me and I LOVED it! I am now a returning customer after my first visit!

I've been coming to Sabai Thai Spa in Metrotown for several years now, and it never disappoints. I…read morehad a wonderful 80 min (!) massage with Palm -- her hands are truly wonderful, and I always leave feeling completely relaxed. The atmosphere is so calming, and they always offer a nice tea to complete the experience. I'll keep coming back again and again, and I highly recommend this spa to anyone. They have a great massage promo going on now!

I wasn't sure which person to book with so I called instead to book and told them that I needed…read moresomeone who could do deep pressure. They recommended me Akiko. She did a really good job and was very consistent with pressure. I chose the 80 min Flow and Glow Spa Package. I was so relaxed I fell asleep during the facial. My skin feels amazing and the tension in my body is gone. Thank you! I will be coming back.

What a GEM in Vancouver! All the 5 star reviews prior to mine today are totally accurate and legit…read more I had a 75 min Thai massage along with an Himalayan salt body scrub. Dara and Channy were absolutely professional and fantastic. I had a lot of muscle soreness from exercise recently and the massage was so therapeutic I felt so much better after the treatment. Pricing was reasonable and the location was easy to find. Parking on nearby streets was easy considering parking overall in Vancouver is a pain in the butt. With the massage I specifically requested treatment at the neck, shoulders and the legs. She was able to apply the perfect amount of pressure. Her technique with stretching my soft tissues were also very much appreciated. I have had tons of massage therapies before, including multiple ones recently in Bali, but today's massage ranks one of the best ones I have ever had. It's not in a luxury resort, not in some fancy establishment, but you will get luxury treatment. I am very appreciative of their expertise and care today. So much so, I also made an Instagram video of my experience here. Thank you Dara and Channy!

Fabulous massage by Mia! Probably the best massage I've ever had and I get massages often. She is…read moreextremely talented.

Requested thia massage 60 minutes Not knowing there are two…read moretypes stretch and oily. Gave me stretch and later on mentioned oil massage. Massage was very good, clean place, will try again oily massage

My girlfriend and I experienced extremely poor service at Flow Thai Massage, including incorrect…read morebooking by the receptionist Kathy and receiving significantly less massage time than promised, compounded by her unprofessional and dismissive attitude. This disappointing visit has led us to no longer recommend this spa, which we had frequented since 2020. My girlfriend and I have been loyal customers at Flow Thai Massage since 2020, but a recent experience has completely shattered our trust. On May 4th, we called to book a 120-minute oil massage for the following day using our prepaid service voucher. Unfortunately, a new receptionist named Kathy incorrectly booked us for May 6th instead. Upon our arrival on the 5th, Kathy initially denied us service and only after significant back-and-forth did she reluctantly acknowledge her error. However, there was no apology or respect for the time and money we had invested in traveling there ($50 for a round-trip Uber). Kathy then told us to return the next day, dismissing our time constraints. After we insisted, she compromised with a 90-minute session at 5:30 pm, not the 120 minutes we booked. The massage therapist arrived even later at 5:53 pm, and the session ended at 6:45 pm, effectively giving us only 52 minutes of massage. Kathy tried to claim an extra three minutes were provided, but evidence from text messages showed otherwise. It was indicative that they altered the clock in their massage room to let time "fly faster"--otherwise there was no reasonable explanation for the difference in the actual massage time. And this wasn't actually the first time we got shorter massage time than claimed, it was just that this time they were indeed too incompetent that we decided to give them the scrutiny we should have done long ago. During a subsequent phone conversation, Kathy was dismissive and blamed us for not checking our booking confirmation. She said she would consult with the manager for a resolution but called back only to reiterate her stance, adding insult to injury by questioning, "Isn't not checking the confirmation your own fault?" Her attitude was not just unhelpful but outright arrogant. We told her that her response and condescending attitude was unacceptable then she said "ok I will ask and call you back bye" and hung up before we got the chance to talk. Additionally, a glance at other Google reviews reveals that Kathy's poor customer service has been a recurring theme. Numerous customers have reported similar experiences of negligence and rudeness. We tried discussing this further in person, but Kathy avoided us, opting instead to hide behind other guests. We have since demanded a refund for the undelivered service from the manager, given Kathy's unprofessionalism and the waste of our time and money. I strongly advise against visiting Flow Thai Massage as long as there is no significant improvement in their customer service, particularly with staff like Kathy at the front desk. Our once-favorite spa has now lost two long-term customers due to this appalling service.

I did the 45min RMT buccal face massage and it was lovely. The lady was super nice, I for sure…read morerecommend and definetly felt the effects the next couple days. I was late for the appt by about 10 mins, which was my own fault, but they didn't extend the time even though I was the only person there. Also left me for almost 5 minutes to undress for a face massage. I really did enjoy this and especially recommend if you clench your jaw but it was rather pricey at $150 plus tip. The tip option starts at 30% which is insane.

I booked a 25 min + 50 min foot reflexology and this experience was amazingly relaxing. It was much…read moreKneaded! First off, the studio has about 4 lounge chairs for foot reflexology and 4 rooms for body massages. Place is a quiet and serene that relaxes you. My masseuse, Ava, covered my eyes and covered me in a blanket, tilted the lounge chair and that was the start of la-la-land. I soaked my feet in a big tub of warm water with epsom salt and flower petals. Ava was professional, kneaded the exact places where it was sore. The foot reflexology ended with a neck and back massage. And a cup of yummy tea. What a relaxing experience! I'll definitely come back and recommend this place. The Fresha site they use to manage bookings needs a bit of work and updating. Pages couldn't load and it leads you back to the original questions. Because of this, I had to call them several times directly to provide credit card info and confirm my appointment. Note that they will be closed for renovations between Dec 30, 2024 - Jan 7, 2025.

I've been here twice now and have enjoyed both sessions with Nancy so far. She is great at relaxing…read moreall the muscle tension in my neck/shoulder. Within minutes she works out the kinks and knots in my neck/shoulder and you can hear that crunchimg sound of the tight fascia tissue being released. Perhaps not the right terms but let me tell you, it sounds and feels so satisfying! I feel relaxed and a bit tender next day which is a sign of a good massage. The environment is peaceful and clean too. There is paid street parking in the front. I've tried many RMTs in the past and although this is not a RMT massage, Nancy has made me feel better than them because of how she can target those knots in my shoulder. Since I work during the day, I prefer an evening time which can be difficult unless you book a week in advance. I look forward to coming back!

Great customer service Never seen a better price…read more Amazing massages Found my new favourite place for a massage

I paid $60 for a spa massage. Unfortunately, the massage felt rushed and more aggressive than…read morerelaxing, which I didn't enjoy. The technique was questionable and some of it painful. At the end, I was directly asked if I would tip, another staff member stepped in and a $10 tip was named. I felt pressured, especially given that I wasn't satisfied with the service. Tipping should be optional. Very unprofessional and uncomfortable for two people to pressure a customer to leave a tip

Such an amazing experience! The staff was so welcoming and friendly, not to mention the massage…read moreitself was fantastic! I felt I got a phenomenal value, a 40 min foot and 40 min body massage for around $100 + tip. I will deff be back when I return to Vancouver!

I have enjoyed around a dozen massages at various Sabai Thai locations and it is always such a…read morepleasant experience. The spa is well run the masseuses are skilled and the massages are consistently thorough and relaxing. The space is clean with a soothing ambience that helps you unwind the moment you arrive. I enjoy their price specials as the cost has jumped. Overall, Sabai Thai has become a trusted go to for reliable quality and genuine relaxation.

I had the best massage in decades. The overall service was excellent; the Thai massage with Reine…read moreSublime. I will be back!! Thanks so very much, Sharon