1. The Ackerly at Reed's Crossing

1. The Ackerly at Reed's Crossing

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Hillsboro, OR

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The Ackerly at Reed's Crossing

5.0 (2 reviews)
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HOLI Senior Living

HOLI Senior Living

2.3(3 reviews)
1.8 mi

I'm still waiting for answers to questions I asked before my mama moved in on Sept. 19. The exec…read more director, Tami Alexander, insists she's answered them all. She has not. She got so tired of me calling her cell phone for things she said were not related to my mom, that she reported me for Telephonic Harassment. She then had the audacity to request a welfare check on me from my local law enforcement. My mom fell for the 4th time in as many weeks yesterday. The message I received from the lead med tech was, "Your mom fell, she went to hospital, she has skin tear on elbow". When I spoke with him (he's practically impossible to understand) it was necessary for me to ask specific questions in order to get answers - "Where was she when she fell?", "What side?", "Did she break anything?", "Did she hit her head?". She was in her room. Right side. Skin tear at elbow. She "maybe hit forehead". Well, she shattered the right side of her face - mandible, sinus, orbital, etc. Her eye isn't entrapped, but she has some compartment syndrome. She has no idea it happened. She hasn't seen herself today. She can close her jaw properly, but she can't eat because of the pain. There's no one available to answer my questions. There's no one to tell what or if she had any OTC meds this morning. There's no one to tell me if she's properly hydrated. Nada. They did not send her back with any pain medication. It took 5 hours before I got a call from Tuality/OHSU Hillsboro. They know I live 1.5 hours away. Fortunately, I recently hired a wonderful woman who is a Death Doula, to provide companionship, etc. She got my mom back to HOLI from the hospital. I've had a broken jaw and lower orbital. I didn't bruise at either trauma. I had NO swelling when I shattered my lower orbital. Hurt like crazy, though. I was given Tylenol3 when I broke my jaw. My mom's quite diminutive. This photo doesn't come close to showing the level of swelling. The hospital could not get her contact out. To this day, HOLI staff at every level continue to lie about the first fall, despite the hospitalist noting "reported fall". We are a culture of greed and mediocrity, if you can call that a culture. It's so deeply imbedded, our chances of recovering any decency are slim. I'm sorry the system is so broken that the staff at a facility where I pay a base rate of $10,400/month, are so undervalued, they've ceased caring. I cared for my mama for seven years without one lick of help, except a woman who'd sit with her when I ran errands. I had one night off in seven years. I'd still be at it, but I couldn't keep her safe. Obviously, HOLI can't either. Jodie R. - Your Regional Director, Ms. Stroud, has been looped in on this by email. She's also been privy to many, many other issues. I've never heard from her directly. Nice attempt to CYA, though.

I can't say enough good about Holi. They took such wonderful care of my mother in the last year of…read moreher life. Even during outbreaks of covid she was cared for properly. Staff is very caring and were genuinely interested in making her comfortable. The nursing staff was also top notch.

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HOLI Senior Living
HOLI Senior Living
HOLI Senior Living

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Rosewood Memory Care

Rosewood Memory Care

1.0(1 review)
0.7 mi

Please keep in mind that this review is for the smaller building across the street for memory care…read more Not the main building. If you're putting your loved one in memory care, look elsewhere. The staff does the bare minimum and they do not care about their residents. They have no clue how to handle those with dementia, despite what they say through their fake smiles. I will not specify exactly what happened to my loved one, but he ended up in the hospital many times due to their lack of attentiveness.

From the owner: Welcome To Rosewood Specialty Care Rosewood Specialty Care is specifically designed and devoted to…read moreaccommodating individuals suffering from Alzheimer's Disease and other forms of memory impairment. Our goal is to help our residents live each day to it's fullest while encouraging independence and providing a safe, barrier-free environment. Located in a quiet residential neighborhood, Rosewood Specialty Care for the Memory Impaired offers a comfortable living environment. Our goal is to offer peace of mind to families faced with one of the most difficult decisions a family must make -- placing a loved one in a care facility. Activities are a special focus at Rosewood Specialty Care for the Memory Impaired. A full activity program is designed to meet the special needs of those with Alzheimer's and Dementia. A variety of daily activities encourage mental stimulation and physical activity while providing residents an opportunity to socialize. At Rosewood

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Rosewood Memory Care
Rosewood Memory Care
Rosewood Memory Care

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Rosewood Park Retirement & Assisted Living - Rosewood Park Retirement & Assisted Living

Rosewood Park Retirement & Assisted Living

3.5(4 reviews)
0.7 mi

We have been very pleased with the front desk staff and the Activities Director. They are very…read morepleasant, great with our father and keep our family informed. The food has put weight on our father, so that says good things about it being likeable. The Regional Director, Matt, is another story. When a new resident brought bed bugs into the building this summer, our father's apartment became infested. He was moved out of his room 3 times into a temporary room, not being allowed to take any of his possessions with him to the temp room. In Sept, we had had enough of him being displaced and requested a whole new apartment. We were left to clean the fumigation chemicals off his belongings (for the 2nd time, because their staff was worried about their own health and safety) and replace items. We had to replace his bed and bedding, lift chair and many clothing items that couldn't go through the hot water process, due to being dry clean only. The total bill was $3726. We asked Regional Director Matt for reimbursement of these expenses since their loss was not caused by our resident. Matt has not responded to this request. We paid the full $5580 each month for ALF, with our father living in what looked like a stark hotel room. We believe the multiple moves over the 3 month transition has sped up his cognitive decline. It has been noticed not only by the family, but by Rosewood staff. We picked Rosewood because of it's proximity to family. If it wouldn't speed up his mental decline more, we would move our father to Marquis in Forest Grove or Avamere at Bethany.

I placed my disabled father here in 2011. Rosewood gives excellent care. All the care aids, med…read moreaids do their best work. The nurses and staff are caring, hard working people. My father enjoyed the staff. My father passed 3/18/17. I must point out the incredible level of care my father received in his final weeks and especially days. There is no way I could have provided that level of care for him myself. Rosewood went above and beyond. For this I will forever be eternally grateful. Don't hesitate to place your loved one here. Rosewood is top notch!

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Rosewood Park Retirement & Assisted Living
Rosewood Park Retirement & Assisted Living
Rosewood Park Retirement & Assisted Living

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The Ackerly at Reed's Crossing - retirement_homes - Updated July 2026

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