Independent Living/Assisted Living/Memory Care Senior center in good location to shopping, bus, and…read moreeasy access to 26 interstate. Large, Spacious, Newer building. Best ADA wheelchair accessible apartments. Roomy, accessible sinks, roll-in shower, high ceilings, patio, first floor, back entrance to parking lot. Quiet, great staff, new responsive ED, good food, nice activities, exercise facility, outings. Coffee bar/pub.

This is a pretty new senior living community. A loved one moved in about 10 months ago and the care…read moreis outstanding. Med techs and caregivers are exceptionally knowledgeable, caring and skillful. Communication is easy and frequent. Many activities both on and off site. Friendly staff who knows everybody's names. Food is great. Absolutely no hesitation in recommending this place whether you want independent, assisted or memory care accommodations.

I live here now, in independent living. I chose to come after a lot of research. In part I came…read morebecause of the recommendation from several residents. The building is decorated in a comfortable style and I am proud to bring guests here. The staff is extraordinarily nice and helpful. The dining room servers are usually teenagers and they try to make us happy. I ask for something and frequently the answer is "of course". There is always something I want to eat. (The onion rings are the best ever). The building is older and appliances are tired. But they work. I am content.

So it's Sunday again at the Springs at Tanasbourne as you can see from my last post they do not…read morehave the staff available to care for the elderly who pay 11,000+ a month in rent. This time my dad got up in the night to use the restroom but couldn't make it and soiled the carpet in his assisted living bedroom (which happens to the elderly). The caregiver said that there just wasn't enough people on the weekends and in the evening to take care of it right away so they had to sit in their assisted living apartment and smell the feces all morning and afternoon until I raised hell and finally it was cleaned up at 4:30 in the afternoon.....you can have this type of care too for 11,000+ a month!

We have been very pleased with the front desk staff and the Activities Director. They are very…read morepleasant, great with our father and keep our family informed. The food has put weight on our father, so that says good things about it being likeable. The Regional Director, Matt, is another story. When a new resident brought bed bugs into the building this summer, our father's apartment became infested. He was moved out of his room 3 times into a temporary room, not being allowed to take any of his possessions with him to the temp room. In Sept, we had had enough of him being displaced and requested a whole new apartment. We were left to clean the fumigation chemicals off his belongings (for the 2nd time, because their staff was worried about their own health and safety) and replace items. We had to replace his bed and bedding, lift chair and many clothing items that couldn't go through the hot water process, due to being dry clean only. The total bill was $3726. We asked Regional Director Matt for reimbursement of these expenses since their loss was not caused by our resident. Matt has not responded to this request. We paid the full $5580 each month for ALF, with our father living in what looked like a stark hotel room. We believe the multiple moves over the 3 month transition has sped up his cognitive decline. It has been noticed not only by the family, but by Rosewood staff. We picked Rosewood because of it's proximity to family. If it wouldn't speed up his mental decline more, we would move our father to Marquis in Forest Grove or Avamere at Bethany.

I placed my disabled father here in 2011. Rosewood gives excellent care. All the care aids, med…read moreaids do their best work. The nurses and staff are caring, hard working people. My father enjoyed the staff. My father passed 3/18/17. I must point out the incredible level of care my father received in his final weeks and especially days. There is no way I could have provided that level of care for him myself. Rosewood went above and beyond. For this I will forever be eternally grateful. Don't hesitate to place your loved one here. Rosewood is top notch!

Last week I visited a friend that has been living at Clare Bridge for about 3 months. I was very…read moreimpressed. She looked content and happy and kept telling us how much she liked it there. It it a dementia facility and all the caregivers show so much energy and caring for what they do. A very good feel! Good job Clare Bridge.

Felicia made oir first time home buying incredibly easy. She qyickly got us into our new home…read moremonths ahead of when we thought we could get in and the plave is amazing.

Felicia is a 5 stars realtor! She helped me sell a piece of land in Portland. She helped interested…read morebuyers see the value of the property to ensure the offers met my expected value of the property.  Through her consistent follow up and communication, she secured an offer that met all my ideal terms. She kept me in the loop throughout the whole process and shared insightful recommendations. She was great at explaining things in a way I could understand and would always reply quickly to all of my questions. I highly recommend her to all my friends and family and would definitely use her again!

I just had the best experience with Sarah Harwood. My husband and I are nearly in tears of…read moregratitude. We had the most informative discussion in less than 10 minutes that I have experienced with any company, ever. Extremely helpful in this sensitive situation. Thank you, Sarah

We were so happy to find Liz Fischer! She spent time talking to me and my husband to find out the…read moreright place for my brother-in-law to move to. This is a challenging time with Covid-19, but Liz arranged for us to see (by some different means) 4 adult foster care homes all in one afternoon. She also came to each appointment with us and jumped in appropriately to ask owners questions that she knew we needed answers to. She also provided us with a basic questionnaire form so that we had a list of some good questions to ask each owner. We ended up choosing one of the 4 places, and everyone is very pleased with the choice. Liz is knowledgeable and resourceful! Thank you Liz!

We have been here for almost a year, and I really love the other guests who retired here too. Just…read moretonight we had a great meal of Bar-B- Qued pork, salad. soup and our choice of two different desserts plus drinks. Our bus driver seems to be everywhere and is such a good driver. If you've ever thought about a good place to retire, this is it! Judy

Great place to be, the staff is friendly and the people who live here are welcoming. My grandpa has…read morelived here for over a year and he loves his apartment.

My dad has been at Waterhouse Ridge Memory care for 2+ years. It is clean, friendly, well…read moremaintained, and the staff is attentive and compassionate. Finding a good memory care facility in the area is decent--we looked at a lot of places before we decided on Waterhouse Ridge; and we are happy with the results. I'm pretty surprised with a couple of the negative reviews I've seen. Working with memory care patients is stressful and demanding. Based on the interactions that my family and I have seen we have been very appreciative of the work that the staff does. I highly recommend this facility!

I have never been treated so poorly by a receptionist in my entire life. I myself am a receptionist…read morefor a medical office and I would never treat someone the same way that I was just treated today. The morning shift worker at 10:00 a.m needs to have some serious training in customer service. I called them to ask about the clinic. She had an entirely snarky attitude the entire time and seemed to hate the fact that I was asking her questions. She was also upset at the fact that our phones were having trouble connecting and that our words were delayed. I apologized to her that our phones were having issues connecting, then I asked if there was a manager I could talk to for more information about the clinic. She told me that I could physically come in to veiw the clinic and talk to someone on Tuesday. To which I said "That works perfect!" After that, however, she immediately told me that I should get my phone fixed before coming in because it will be an issue. Then proceeded to hang up the phone on me. I am astounded by the way she handled the situation. Needless to say, I will no longer will be inquiring.

I'm still waiting for answers to questions I asked before my mama moved in on Sept. 19. The exec…read more director, Tami Alexander, insists she's answered them all. She has not. She got so tired of me calling her cell phone for things she said were not related to my mom, that she reported me for Telephonic Harassment. She then had the audacity to request a welfare check on me from my local law enforcement. My mom fell for the 4th time in as many weeks yesterday. The message I received from the lead med tech was, "Your mom fell, she went to hospital, she has skin tear on elbow". When I spoke with him (he's practically impossible to understand) it was necessary for me to ask specific questions in order to get answers - "Where was she when she fell?", "What side?", "Did she break anything?", "Did she hit her head?". She was in her room. Right side. Skin tear at elbow. She "maybe hit forehead". Well, she shattered the right side of her face - mandible, sinus, orbital, etc. Her eye isn't entrapped, but she has some compartment syndrome. She has no idea it happened. She hasn't seen herself today. She can close her jaw properly, but she can't eat because of the pain. There's no one available to answer my questions. There's no one to tell what or if she had any OTC meds this morning. There's no one to tell me if she's properly hydrated. Nada. They did not send her back with any pain medication. It took 5 hours before I got a call from Tuality/OHSU Hillsboro. They know I live 1.5 hours away. Fortunately, I recently hired a wonderful woman who is a Death Doula, to provide companionship, etc. She got my mom back to HOLI from the hospital. I've had a broken jaw and lower orbital. I didn't bruise at either trauma. I had NO swelling when I shattered my lower orbital. Hurt like crazy, though. I was given Tylenol3 when I broke my jaw. My mom's quite diminutive. This photo doesn't come close to showing the level of swelling. The hospital could not get her contact out. To this day, HOLI staff at every level continue to lie about the first fall, despite the hospitalist noting "reported fall". We are a culture of greed and mediocrity, if you can call that a culture. It's so deeply imbedded, our chances of recovering any decency are slim. I'm sorry the system is so broken that the staff at a facility where I pay a base rate of $10,400/month, are so undervalued, they've ceased caring. I cared for my mama for seven years without one lick of help, except a woman who'd sit with her when I ran errands. I had one night off in seven years. I'd still be at it, but I couldn't keep her safe. Obviously, HOLI can't either. Jodie R. - Your Regional Director, Ms. Stroud, has been looped in on this by email. She's also been privy to many, many other issues. I've never heard from her directly. Nice attempt to CYA, though.

I can't say enough good about Holi. They took such wonderful care of my mother in the last year of…read moreher life. Even during outbreaks of covid she was cared for properly. Staff is very caring and were genuinely interested in making her comfortable. The nursing staff was also top notch.