Even though he couldn't help us with our situation directly, Scott took the care and time to look…read moreinto the matter and refer people to us more familiar with dealing with our current dilemma, especially since we were having trouble finding these people on our own. I appreciated the fact that he went far out of his way to assist us as our options started to run thin. He is a proactive and highly motivated advocate. We would not hesitate to recommend him to anyone dealing with the whole mess of the medical system.

I contacted Scott after reading about his services in the Rossmoor…read moreWeekly Newspaper. He could not have been more concerned about about my medical insurance situation. I have been paying about $750 a month with a $4,000 annual deduction. He graciously made a house call and immediately took charge to reduce my costs. Scott took my information and gave me what I consider an honest time frame to figure something better. Within a week he returned with a plan (and helped me get everything set up) --and now I am saving over $400 a month! I recommend Scott with a 5 star+ rating.

If 6 stars were an option, Megan and Care Quest would get it!…read moreThis small company does big work in helping people find care homes for people that they love. I know that we all want to be the ones to care for our aging family members, but it is ok to reach out when you need help - that's what we did. With great compassion and understanding, Megan listened to our needs, helped us weigh out our options, and found a place for our loved one within 24 hrs - AMAZING! With Megan, we felt as though we were talking with a friend that cared, rather than a customer service clerk looking to fill a quota. This company cares and that's what sets Care Quest apart from the others.

I don't even remember who originally referred me to Care Quest - it was years ago right after my…read morefather was paralyzed from the chest down in a car accident (rear ended at a stop light), and our world had come crashing down on us. We were fortunate enough to not need to put him into a care facility immediately, but as my parents got older and my dad's care requirements increased, we always had Care Quest in our back pocket. When it came time to finally make the call that we couldn't handle things on our own anymore, we reached out to Care Quest, and Maegan immediately reached out to help understand what my dad's care needs were, what things were important to our family, and then quickly helped us understand what our options were. Through the course of taking tours of the facilities, making the decision where to go, and the final move in and transition period, the folks at Care Quest checked in to make sure we were well taken care of, and that we were happy with the options we were looking at. They were a tremendous help in navigating a very difficult and stressful period of transition, and we've been really happy with the place my dad is now. I'm deeply grateful to them for their work, for the care they took in understanding our needs (and wants!), and the speed, thoroughness, and gentleness of everyone involved. Recommended without hesitation.

Although the initial intake went extremely well the service that followed was substandard. The…read moreperson working on my mother's Medicaid Application often asked for documents at the last minute that required time to be retrieved as they were not available online, she miscalculated the amount for the pre-funeral costs which resulted in a bank overdraft, and she could not recall if a document essential to the application was sent for the review. Eventually my mother's application was approved, but 4 months later we received a penalty notice which stopped the Medicaid payments for 6 1/2 months. When I first sent the notice to the worker she thought it was just a routine form letter until the nursing home confirmed that it was not. After paying all of the money to the company I no longer have confidence that they are Medicaid experts and have needed to spend more money to hire an Elder Care Certified Attorney to file the appeal. It seems that it would be much better to hire Certified Elder Care Law Firms in your state rather than a nationwide organization that has paraprofessionals handling such important matter.

I needed 24-hour care for a few months while in recovery from a major operation. Eldercare provided…read morethe support required. The firm's office was easy to deal with and responded quickly to my needs. The aides they sent were attentive and capable. I want to note two Eldercare employees who provided the bulk of my support: Blaise Yves and Shakeera Duncan. They were excellent. Always available without being intrusive, their effectiveness were a big part of my pot-op rehab. Highly recommended.

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Maria has been my go to person for all my patient's placement needs. She's a great resource for the…read morefamily we serve and often times go out of her way to ensure our families, facility, and our staff feels supported, during complex discharge process, especially with those last minute discharges. I highly recommend this company, and most especially Maria Cura.

She was responsive and helpful. She was unable to meet my specific need but was very kind and…read morefollowed up to make sure that I was able to find someone to help with my particular situation, ( my family member is younger than a a senior and needs care). If I have need for senior services, I would be happy with this company.

Linda was a godsend. I needed to find a placement for my mom, but the fear of making a mistake had…read moreme frozen in place. Linda Wurth of Better Care Choices knew who to call, how to set up tours of the best options, what questions to ask. With her help, I was able to make a decision within about a week. And I feel at peace with that decision. Her fees are reasonable, her expertise invaluable--don't hesitate to make that first call.

Margot truly cares for her seniors! She has a genuine heart and goes above and beyond to help them…read moreand their families navigate all the resources available to them. She listens and comes up with care plans to meet her client's goals and needs. She treats you like family.

Margo with Montclair Elder Services really cares about the families she works with and knows her…read moreway around senior living and healthcare. Would highly recommend Montclair Elder Services if you or a loved one needs a helping hand.

The owner, Kelly, helped me urgently find a private boarding facility for my aunt after she was…read moreplaced in a less than desirable SNF. Kelly called me back quickly, took my information and had me lined up with multiple quality locations to look at the next day. She accompanied me to the sites we were viewing. She was absolutely critical in helping me identify a quality solution and then helping to execute the transfer. The facility she connected me with was OUTSTANDING and I cannot thank her enough. She also went out of her way to visit us, in my aunt's last days, bringing a lovely gift for my aunt. More than anything, Kelly CARES about making sure your loved ones are properly taken care of, and it comes through in everything she does. I will be referring her to anyone and everyone I know.

We have had a great experience twice now with Kelly Gonzalez helping us find a care home for my…read morerelative with dementia. She is easy to work with, timely in her assistance, honest in her opinions and very helpful in lining up visits to potential care homes. She helped us get the price point we needed and it was such a relief to get her excellent help!

My parents moved to Merrill Gardens shortly after it opened. My mom was independent, my dad needed…read morea lot of assistance, and they wanted to share an apartment, which they were able to do easily with the flexible levels of care. When my dad passed, my mom moved to another beautiful apartment and continued to thrive. She loves to play daily games (bingo and rummikub) and share meals and social gatherings with her close friends. In the rare cases that she needed extra assistance medically, the staff was attentive, kind and caring and they communicated well with me. The activity directors have been wonderful and creative, making everyday life fun and active for the residents. We've also enjoyed and developed relationships with many of the staff members.

Our family decided to put my mother into residency at Merrill Gardens when she was 85 years of age…read more She was a resident there until her death last November at the age of 96. Throughout her time at Merrill Gardens, she experienced nothing but amazing care and attention, wonderful relationships with other residents and staff, and a comfortable apartment and vibrant lifestyle. I cannot recommend this facility more highly. Merrill Gardens is a nurturing, safe and incredible living community!

My daughter required a personal assistant to accompany her to her daily activities, especially when…read moreI am at wprk. GGRC recommended At Home Support Service as a vendor tp provide personal assistance service. Our experience with this company was outstanding. Maybelle R., the coordinator, ensured the entire process was smooth and stress-free, handling all logistics and maintaining consistent communication to confirm that everything was going well. We have a family member who was assigned as a personal assistant and everything was just perfect. The hiring process was smooth, and fast. Maybelle has good communication system, always asking if everything is doing fine for my daughter. Because of the professionalism, compassion, and quality of service we received, I highly recommend this company and will certainly be using their services again in the future.

This is a business I use to keep my daughter safe & occupied @home as I can personally step away…read morefrom her but not be too far from her and her caregiver. Our process of obtaining a caregiver was simple and the arrangement works for all of us. We are being overseen in the office by Ms. Maybelle R. And she is very polite, respectful and dependable! When any incidents mostly timing or last minute changes happen Ms. Maybelle is understanding to our family and the caregiver's needs. Easy & adaptable and extra time is always reminded but never pressured. My daughter's caregiver is a difference maker in our lives especially that my children have special needs. Because of this company, I give them a 10/10! They do work with GGRC.

We needed to find a place for my mother, who had rapidly advanced memory loss and could no longer…read morenavigate her senior community. Bryan quickly located several good options for small board and care facilities, which worked for her very small budget, but would provide both the attention and also the medical evaluations she needed. He introduced us, gave us advice, and helped us with the transition (which, if you have a loved one with memory issues, you know this can be a traumatic experience for the one moving). We are so delighted with her new home, and she tells us every day how happy she is there, and how they treat her like family. It is such a relief knowing she is being cared for in a safe and warm environment, and we could never have done this alone. Thank you so much Bryan, you are a life saver!

Bryan Riddle is excellent! I highly recommend for anyone needing placement assistance l Bryan…read morelistened to me, asked questions to understand my brother's needs, provided several recommendations and explained why he was making those recommendations, then toured the homes with me. He clearly knew the proprietors and several of the residents in each home we visited. After I moved my brother in, Bryan followed up within a week to see how he was settling in. Bryan was genuine, caring, professional and I really appreciated working with him.