We had a family member living at Tiffany Court for seven years, and we truly could not have been…read morehappier with the care she received. Tiffany Court is a wonderful place, and it gave our family great peace of mind knowing she was so well cared for. What makes Tiffany Court special is how genuinely the residents are treated like family. Patti does an incredible job staying closely involved with every resident and keeping family members informed and updated. Her dedication and compassion are remarkable. The staff is outstanding. Enrique always went out of his way to accommodate our family member's many special food requests with kindness and patience. Marie, although she works in the business office, consistently went above and beyond to help and support our family member as well. We are deeply grateful to the entire Tiffany Court team for the care, compassion, and support they provided over the years.

Nope, nope and NOPE. Walking in and was hit with a stong, pungent and definitely not easily…read moretolerated stench of something foul. Even with the covid mask and doing my best to breathe in thru my mouth, it finally got to me and I had to walk out. I was going to gag into my mask. I couldn't imagine putting my loved one in here and coming to visit. I couldn't conscience the thought. Just nope.

Very nice place, mom and dad are really happy here. It looks just like a Marriott or Hilton hotel.read more

Our parents recently moved into a two bedroom apartment. They are in there upper 80's and we're…read morestarting to have a little difficulty with there every day life chores. They like that the staff are all very friendly and want to make you feel at home. The food and activities really make them happy. Full time medical staff is a real plus.

Abhorrent experience at Sunrise! What a complete bait and switch experience, be CAREFUL if you are…read morelooking to send a loved one here, their pricing will change despite promises to the contrary, just beyond thankful we made another choice for our parent. Tai'ra the acting manager was very dishonest with pricing despite my asking many times about the care we needed. And the other review I just saw about a broken elevator is 100 accurate, and should be reported to the state as they have poor stranded residents stuck upstairs both times we visited (literally stuck as they can't walk down the flight of stairs to the dining room and main first floor),

My mother has stayed there for a health respite stay, and she says the food was way better than any…read moreof the rehab facilities she has stayed at. She also enjoyed the variety of activities there.

Moved here 6 months ago. Wife had been diagnosed with MCI and we wanted to get situated in an…read moreenvironment that could take care of any needs in the next 15 years. 3 nutritious meals a day and maintaining our home of 47 years had also become an issue. The Kensington met and exceeded expectations. Thought we would use our well equipped kitchenette, but so much easier to walk down the hall to the dining room instead. Staff is very accommodating.

We are so excited that our parents are going to be moving into The Kensington in Walnut Creek!…read more When my sister and I went with our parents to visit we were so impressed! It had such a warm feeling from the staff and the people who lived there! I hear the food is amazing which we will find out since we will be visiting our parents often!

As a registered nurse and care manager, I was called in to support a client who lives here, and I…read morewas truly impressed. The owner has created beautiful homes that run exceptionally well. Every time I visit, the caregivers are busy and engaged: meals are cooking, the home is being cleaned, and residents are either stretching along with a TV exercise program or enjoying an activity with a visiting instructor. The homes are immaculate. The owner's deep care for her residents is obvious, and it sets the tone for everyone who works for her. It has been a pleasure getting to know her. If you're looking for a small care home where your parent will be truly well cared for, look no further.

The owners of Bridge View Senior Care are responsive, compassionate, and kind. They are very…read moreinvolved in the operations and even work in the home with the residents on a regular basis. My mom is a resident of Bridge View and receives excellent care from the staff. The food is healthy and the home is extremely clean and well maintained.

My parents moved to Merrill Gardens shortly after it opened. My mom was independent, my dad needed…read morea lot of assistance, and they wanted to share an apartment, which they were able to do easily with the flexible levels of care. When my dad passed, my mom moved to another beautiful apartment and continued to thrive. She loves to play daily games (bingo and rummikub) and share meals and social gatherings with her close friends. In the rare cases that she needed extra assistance medically, the staff was attentive, kind and caring and they communicated well with me. The activity directors have been wonderful and creative, making everyday life fun and active for the residents. We've also enjoyed and developed relationships with many of the staff members.

Our family decided to put my mother into residency at Merrill Gardens when she was 85 years of age…read more She was a resident there until her death last November at the age of 96. Throughout her time at Merrill Gardens, she experienced nothing but amazing care and attention, wonderful relationships with other residents and staff, and a comfortable apartment and vibrant lifestyle. I cannot recommend this facility more highly. Merrill Gardens is a nurturing, safe and incredible living community!

My mother lived in the independent/assisted living wing at Atria WC for almost a year. She was…read morecontent. One of the reasons we chose it was because she really wanted an outdoor space, and enjoyed many flowers on her balcony as well as visiting birds. The care, cleaning and dining staff was very friendly and helpful to her. However, when I requested that the nurse reevaluate her because she was beginning to need more assistance, she told me she'd visit my mom the next day but she never did. That was 2 months ago, (and my mom passed 1 month ago.) In general the reception and administration staff seemed very unorganized and unreliable. One of the main reasons we moved my mom to Atria was for them to check on her if she didn't show up for meals. They did sometimes but it seemed very casual. On Mother's Day, when mom hadn't responded to any of her many texts, I called for a well check at 1PM. It was too late. My mom had passed away sometime in the previous 24 hours. How do I know? State of her body. No activity on her cell phone for over a day. And with investigation we found out she had not been checked on by Atria staffe since lunch Saturday, despite having not eaten the next three meals. Hopefully my mom passed peacefully in her sleep and didn't suffer as that's what she wanted. We will never know for sure and we are very saddened about about this. We hope other families don't experience the extra grief of learning their loved one has been ignored that long. We have been told staff has had retraining on the check in procedure. I hope so! PS I gave 2 stars instead of 1 because like I said my mom was content and she loved the staff she interacted with. The extra star is for my sweet mom.

Bed bugs! Not even a one star.... My loved one experienced bed bugs at this facility and for TWO…read moremonths the executive director blew off my concerns and finally had someone come to check it out. So strange that on the report they also claimed there were no bed bugs and I have pictures to prove it. My loved one lost ALL her belongings and I got her far away from this facility. Stay away, look elsewhere and do your research.

I have been searching up and down for a private home care, as I do not like the larger senior…read morefacilities. I have a grandmother that needs assistance with daily living and personal activities and this was the place that I felt she will feel more at home. It was clear that this place is something special! The staff here are genuinely caring, patient, and always go above and beyond to ensure the comfort and well-being of their residents. The level of attentiveness and kindness they provide is truly remarkable. They make every effort to be available whenever needed. from calls, texts, FaceTime, I have peace of mind for my grandma knowing that she is well taken care of. If you're looking for a place where your family member will be genuinely cared for and treated like family, I wholeheartedly recommend DLC Elderly!

From the owner: D.L.C Elderly is a Premier Affordable Residential Home Care Environment. We offer a warm and…read morenurturing homely atmosphere where seniors can thrive, relax, be at ease, and enjoy their golden years in a comfortable, and caring environment. Our established peaceful location is surrounded by parks and new amenities that makes D.L.C Elderly the perfect place to call home.

Choosing a memory care home is never easy, and after visiting several places, I felt that Concord…read moreRoyale was the right choice. I was looking for something smaller, more personal, and as close to a home-like environment as possible. What stood out to me right away was the ratio of caregivers to residents; 3 caregivers for about 12 residents, which creates a level of attention and care that is hard to find. From the moment we walked in, the atmosphere felt warm and welcoming. Connie, the executive director, is attentive, kind, and truly cares. We immediately felt comfortable there. I visited frequently, about five times a week, at different times of day, and consistently experienced the same level of care. The staff was attentive, supportive, and genuinely present. I always felt at ease knowing he was in good hands. The food was also very good, which mattered a lot, as he really enjoyed his meals. I would especially like to recognize Miguel from the memory care unit. His care and presence are truly exceptional. He has a natural gift for what he does: compassionate, professional, and deeply attentive. He truly stands out because he genuinely cares, and you can feel that in the way he shows up every day. I always felt I could rely on him completely, and his support made a meaningful difference. I'm truly grateful for the care and environment provided here.

Not sure why Connie emailed Grace to tell her to look at my review and Grace text me telling me…read morewhile you were on the phone with her. I actually left a good review for your place and was just saying what we have been dealing with. You told her i shouldn't have put what she has etc but this is not some hippa violation this is saying what we went through as a family with her. So I'm not sure what you were trying to do with emailing So far this place seems nice and the staff there seem nice too! My ex partners mother moved into the memory care unit here and was told they got her to shower! Which is amazing because she would get physical and argue with her daughter and I to not shower. She has a room by herself right now and they have her get up in the AM to sit in the living room with is great so she's around everyone and not isolated in the room. She never wanted to do anything we would try to get her to come out but she just wanted to sleep all day. So far she's played bingo, they got her to shower and change her clothes. She would get mad at us for having her change but I'm glad they got her to. She would pretend with us when she didn't want to do anything that she can't walk or she's weak but she's really strong she's climbed over a metal baby gate, pounded on windows and has left the house, police involved so it became harder for everyone to take care of her because she was always trying to leave the house and she has dementia. Here they said she was full of energy and danckg to music which is great because we could not get her to do anything! Right now she does not have a roommate, kinda afraid when she does get one how she will treat them but the staff there I'm sure is well trained to handle that. She speaks English but pretends to only speak Tagalog and they have Filipino caregivers there which is good because they speak Tagalog! She's made comments that she will run away but it's locked with a code so she's safe and can not leave. So far this place seems great. When she went to visit the brother in Texas he said the first week she did great and showered, ate etc with no issues and then it went downhill after that. Hopefully she continues to thrive here and I think the routine and activities are helping keep her busy. Her son Glen brought up some alarming stuff to Grace he said he found out from a while back but I'm sure they have fixed whatever issues and the staff seem caring and attentive. When we moved her in the staff were friendly and caring. Much better than the place in Castro valley that Eden hospital sent my mom to for rehabilitation. ( they almost killed my mom) To the staff here just becareful because she has been violent and is smarter than what she makes herself seem and we've seen here watching when they put the code in the door! She's mentioned she's going to run away too. It's a good thing Gloria is there because Grace looses patience fast with her mother and the people there are better trained to handle her Just be careful too because she will say she's being abused and scream for help. She did that and thankfully neighbors saw but staff should be aware I couldn't say anything when Connie came because her daughter told me they will deal with it if it happens there but that's something you guys should know too!