If 6 stars were an option, Megan and Care Quest would get it!…read moreThis small company does big work in helping people find care homes for people that they love. I know that we all want to be the ones to care for our aging family members, but it is ok to reach out when you need help - that's what we did. With great compassion and understanding, Megan listened to our needs, helped us weigh out our options, and found a place for our loved one within 24 hrs - AMAZING! With Megan, we felt as though we were talking with a friend that cared, rather than a customer service clerk looking to fill a quota. This company cares and that's what sets Care Quest apart from the others.

I don't even remember who originally referred me to Care Quest - it was years ago right after my…read morefather was paralyzed from the chest down in a car accident (rear ended at a stop light), and our world had come crashing down on us. We were fortunate enough to not need to put him into a care facility immediately, but as my parents got older and my dad's care requirements increased, we always had Care Quest in our back pocket. When it came time to finally make the call that we couldn't handle things on our own anymore, we reached out to Care Quest, and Maegan immediately reached out to help understand what my dad's care needs were, what things were important to our family, and then quickly helped us understand what our options were. Through the course of taking tours of the facilities, making the decision where to go, and the final move in and transition period, the folks at Care Quest checked in to make sure we were well taken care of, and that we were happy with the options we were looking at. They were a tremendous help in navigating a very difficult and stressful period of transition, and we've been really happy with the place my dad is now. I'm deeply grateful to them for their work, for the care they took in understanding our needs (and wants!), and the speed, thoroughness, and gentleness of everyone involved. Recommended without hesitation.

We had tried to convince my very independent 90 year old mother to…read moremove closer to us from Florida as she was aging. It took a broken hip and multiple other medical issues for her to finally give in . . She lived with us for a few months while recuperating before we all decided that she needed her independence back. Mona was very helpful in narrowing down assisted living choices that met her needs. The number of possibilities were overwhelming.Location, climate ,food quality and affordability were very important to my mom. I waited 6 months before submitting this review to see how the fit actually was. After a short adjustment period , my mother is currently thriving at Atria in Walnut Creek and has made some wonderful friends. Thank you Mona for listening to our needs and finding the perfect match.

I am beyond thankful to have been connected with Mona this last month. Mona was able to help us…read morefind an amazing new home for my mom who was moving to the Bay Area from Arizona. Our timeline was incredibly short (~2 weeks), but Mona reassured us that it was possible and to leave the hard work with her. During our intake call, Mona took the time to really learn about my mom and her needs in order to find a long lasting fit. Within a week she had narrowed locations options for us and we were able to tour both locations the same day, which was massively helpful given busy work schedules. Mona also pre negotiated with the community managers before we even toured the communities, so when we decided to move forward with one, we already had a good idea of cost which was one of our main concerns with this type of move. My mom is very happy with her new home. We have Mona to thank for that!

Although the initial intake went extremely well the service that followed was substandard. The…read moreperson working on my mother's Medicaid Application often asked for documents at the last minute that required time to be retrieved as they were not available online, she miscalculated the amount for the pre-funeral costs which resulted in a bank overdraft, and she could not recall if a document essential to the application was sent for the review. Eventually my mother's application was approved, but 4 months later we received a penalty notice which stopped the Medicaid payments for 6 1/2 months. When I first sent the notice to the worker she thought it was just a routine form letter until the nursing home confirmed that it was not. After paying all of the money to the company I no longer have confidence that they are Medicaid experts and have needed to spend more money to hire an Elder Care Certified Attorney to file the appeal. It seems that it would be much better to hire Certified Elder Care Law Firms in your state rather than a nationwide organization that has paraprofessionals handling such important matter.

I needed 24-hour care for a few months while in recovery from a major operation. Eldercare provided…read morethe support required. The firm's office was easy to deal with and responded quickly to my needs. The aides they sent were attentive and capable. I want to note two Eldercare employees who provided the bulk of my support: Blaise Yves and Shakeera Duncan. They were excellent. Always available without being intrusive, their effectiveness were a big part of my pot-op rehab. Highly recommended.

She was responsive and helpful. She was unable to meet my specific need but was very kind and…read morefollowed up to make sure that I was able to find someone to help with my particular situation, ( my family member is younger than a a senior and needs care). If I have need for senior services, I would be happy with this company.

Linda was a godsend. I needed to find a placement for my mom, but the fear of making a mistake had…read moreme frozen in place. Linda Wurth of Better Care Choices knew who to call, how to set up tours of the best options, what questions to ask. With her help, I was able to make a decision within about a week. And I feel at peace with that decision. Her fees are reasonable, her expertise invaluable--don't hesitate to make that first call.

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Maria has been my go to person for all my patient's placement needs. She's a great resource for the…read morefamily we serve and often times go out of her way to ensure our families, facility, and our staff feels supported, during complex discharge process, especially with those last minute discharges. I highly recommend this company, and most especially Maria Cura.

The owner, Kelly, helped me urgently find a private boarding facility for my aunt after she was…read moreplaced in a less than desirable SNF. Kelly called me back quickly, took my information and had me lined up with multiple quality locations to look at the next day. She accompanied me to the sites we were viewing. She was absolutely critical in helping me identify a quality solution and then helping to execute the transfer. The facility she connected me with was OUTSTANDING and I cannot thank her enough. She also went out of her way to visit us, in my aunt's last days, bringing a lovely gift for my aunt. More than anything, Kelly CARES about making sure your loved ones are properly taken care of, and it comes through in everything she does. I will be referring her to anyone and everyone I know.

We have had a great experience twice now with Kelly Gonzalez helping us find a care home for my…read morerelative with dementia. She is easy to work with, timely in her assistance, honest in her opinions and very helpful in lining up visits to potential care homes. She helped us get the price point we needed and it was such a relief to get her excellent help!

Wandah is an incredible resource in the overwhelmingly complex world of elderly care. Besides being…read morea wealth of information, she is one of the kindest and most caring person I met during my 6 month+ journey in trying to find a place for my elderly Dad. She visited nearly 10 places with me and was totally committed to finding a place that would not only be a good fit but also work within our budget. She's someone who truly loves what she does and it shows. I feel super lucky to have found her, on what can be an extremely stressful and scary journey. I can't recommend her enough. Thank you

Chris at Best Life Ever Placement is outstanding, wealth of knowledge and connected with senior…read moreliving professional in the East Bay.

Date: 8/2/2025 Time: 11:10 AM 71° Sunny…read more Rossmoor is a gated community in Walnut Creek. It is my first time here. Purpose of my visit: Celebration of Life of my high school PE teacher in the Fireside Room. It was a nice gathering of former students from Oakland Tech and Oakland High, friends and family of Marvelous Marva Nielsen aka Mrs. E. Although I did not take a tour of this gated community, and it is well-maintained, the area seems to be a peaceful one. Marva was the "longest serving golf marshall, serving about 14 years" in that capacity. She took care of the golfers and the golf courses. I know she will be missed by the people who live in this community.

They won't stop sending us statements. They were paid at least 2 extra statements ago. Reporting to…read moreBBB.

Well this business has a lot of promise and hope! Both Ron Wren and Dante Gonzales came over when I…read moreneeded help and we planned on a Monday for three to four hours cleanup and elder care for my blind mother! SO MONDAY CAME AND WENT NO CALL NO NOTHING NO SHOW UP NO SORRY NO NOTHING(Next day Tuesday rolls around and they get back to me saying now it is four ty dollars and hour cause they can't get anyone at our agreed upon price verbal agreement $30/ hour as I could fit in budget now they draw up a contract, wanna make me pay deposit $180 for month when they show up Tuesday at their convenience at their price $40 hour! So they don't show up Tuesday at 9am I gotta fit them in Tuesday at 2pm! OK TRAFFIC AND WORK BUSY AT MINIMUM WAGE, I can't do it call them up cancel and they say be there tomorrow at agreed upon 9am! SO NOW TODAY, Wednesday 9am and nobody shows up on time and no call nothing( SO 9:10 knock at door Dante Gonzales shows up late ten minutes for work! SO I WORK WITH HIM CLEANUP AND DO MOST WORK AS I KNOW WHERE EVERYTHING GOES AND HOW I WANT IT DONE! SO I PAY HIM FOR HIS WORK THIRTY DOLLARS HE ASKS FOR I GIVE IT TO HIM! He leaves doesn't bother taking trash out w him in bags! Doesn't dump dirty garbage out in dumpster outside and leaves it for me to do( more work for me( so I am not signing contract now and found someone to help me $25 an hour ok and now she can't make it at agreed upon time either! SO WHATEVER, AT LEAST I HAVE A RELATIVELY clean house and I gotta take trash out and that is Hapoy caregivers Walnut Creek in a nutshell! NICE GUYS BUT NOT RELIABLE AND JACKING PRICE UP AFTER WE SET PRICE OF THIRTY ANHIUR! WHATEVER THEIR ISSUES THEIR PROBLEM! SO I KEEP LOOKING I WILL FIND SOMEONE MEETING MY NEEDS AND MY MOTHERS NEEDS AS THIS IS WHY I WORK HARD AT MINIMUM WAGE TO HELP HER OUT SS I LIVE HER UNCONDITIONALKY:)

I live at the Waterford, and love it so much. Everyone, including the residents are so nice…read more Those food reviews were written years ago when there was a different chef. Our chef now is terrific! He is always available to talk with you. He publishes suggestions and questions, and responses. Then all these are posted for all to read. If you don't like a something you can send it back. There are cards on every table for complaints and suggestions. We all love the food. Our grounds are lovely - there are multiple windows in every public room. There are many models to choose from - all well equipped, with a wide range of prices. We are part of the Rossmoor senior living community, so there are over 200 clubs, golf courses, movies, and top notch entertainment. Walnut Creek is one of the top shopping venues in the Bay Area, and known for culture and top restaurants!

I am so happy my parents moved to the Waterford at Rossmoor. I miss them, but they are enjoying…read morelife more than they would have if they had stayed on the East Coast. They are socially engaged in activities, parties, and thrilled with the dining options. They have neighbors and staff and family closely supporting them. I have peace of mind. Thank you T and Susan.