Please do not use their rehab center! My uncle was there for just a couple of weeks and they…read moretreated him horribly! Nobody filled up his water pitcher beside his wife who visited as often as she could, the food was terrible and on top of everything he was mistreated. He had blue marks all over his back. My uncle had to be readmitted to the hospital for severe dehydration. I don't understand that people who don't give a damn about our elderly work in a facility like this.

Great rehab for our mother. I did research on places to help…read moreher after a hospital stay. I could't believe the gross negligence of Alb. Senior centers/rehab facilities. Shameful. Thank goodness she was excepted to Montebello. First class staff. She said she will miss them very much. Said the food was very good most of the time. Wanted to know if they grubhub? We were so pleased that she was taken care of and wanted anyone who is looking for a place... this one is it. The only person, whom was nice, but not very responsive & dropped the ball was the social worker. We would take our loved ones there anytime.

Doralei Perea is easily one of the most gracious people I've ever met. As the manager of Fairwinds…read moreRio Rancho Assisted Living, she has been nothing short of exceptional. For nearly two years, she has led with compassion, professionalism, and genuine care, creating a warm, safe, and welcoming environment for my parents. Her attention to detail--along with the consistent communication and caring dedication demonstrated by her staff--truly sets this community apart. I am deeply grateful for the peace of mind she has given me during a very difficult time. Dayna Vocasek

No place is perfect for everyone but Fairwinds Rio Rancho is very close. Our mom lived here for 12…read moreyears. When she moved in to indepentant living she was shy about meeting new people but she blossomed in her time here. Our favorite part about Fairwinds was the kindness of the staff. They treated our mom with love and respect every day. From Doralei Perea the GM, the wait staff in the restaurant, the cleaning people, the handymen, the drivers, the health & wellness staff, and the folks at the front desk everyone who is employed at Fairwinds does an important job of caring for the residents. Our mom moved into assisted living in January and we were impressed that the team met her needs. When she passed away everyone was so caring. We are grateful to the entire Fairwinds team and how they made the last years of our moms life joyful.

Darla at Caring Hearts got my husband out of the hospital and found a very nice memory care unit to…read moreplace him in. I had tried to work with the hospital and hospice to find him care but they were unsuccessful. All this happened in 1 day and now he is moving next week. So thankful for Darla's service to our family.

The staff stole items from my mother's room. The facility ONLY feeds the elderly residents who…read moreundoubtedly have health restrictions, frozen premade, processed food. Shameful.

We may not agree on much, but I think I can postulate -- and you'll agree -- that as a culture,…read moreAmericans treat the elderly as second class citizens. Third class, if that's possible. As opposed to societies the world over who incorporate and often revere their elders, America simply doesn't have much use for the decrepit; essentially, once ya use it up, ya lose it. You're no longer considered productive, and you're banished to some hole somewhere, left to stare at a television, left to lonesome. This truth is emphatically clear when The End is crouching in the corner of the room, or hovering above the bedside, anxious to steal away a final breath of life. Recently, a dear relative of mine was balancing on the precipice of this inevitability, declared hospice-bound by his doctors. Never before had I encountered such a wave of emotional turmoil or utter desperation. He couldn't stay at a hospital and he was doomed to die, the only question was how long it would take. And then there was the bigger question: where could he live? He could live with me, but I couldn't care for him. I was a productive member of society, meaning I worked, incessantly. But could I entrust him to a nursing home? God no, I thought. Not one of those. Time was of the essence, I scrambled, and at the last minute, Hospice of New Mexico suggested this place called Night N Gail. Go check it out, they said. It's a home. Not a nursing home. And what I discovered was indeed a home. An eight-bedroom house, staffed by trained nurses in an everyday residential neighborhood near Uptown. I met the director, Monica, at the door and honestly, a few minutes into my tour I was absolutely, resolutely positive it was the right place for my relative. I mean, it was a house, filled with sweet old people and soft worn furniture and realms of quiet and terribly kind, genuinely caring professionals. And there was something in the air in there, not the musty stench of despair but light, simplistic hope. While they couldn't offer the services of, say, a modern medical facility, they could provide the intangible: honest care. Twenty-four hours of it, everyday. We're approaching a two month stay. He's getting three square, home-cooked meals a day. I visit regularly; invariably, he says he loves the people, the food, everything. And dare I say he's getting stronger, better, more alive with each passing moment. And he may die tomorrow, who knows. He's aware of this. But I cannot be more satisfied. It's a little pricier than a nursing home, but not much, and I'll say this: Monica and her staff work like dogs, and they're not making a mint for their efforts. Outright, they simply give this care from the bottom of their hearts. Some of the residents have been there going on a decade, and even the worst of 'em, the howling, lost and confounded among them, are treated with decency, humanity and dare I name it, love.

Love and compassion. Unfortunately my father when he needed help his residing city of Santa Fe…read morecouldn't get decent care. Mountain View has been a godsend. As an adult caretaker for my parents this facility has been wonderful.

Mountain View Manor took exceptional care of my Father. The staff is excellent. I would highly…read morerecommend them!

Overall could have been better. It may be barely okay - but not safe. PT and OT were good…read more Staff for the most part were friendly - not always competent. I had to wait long times for help to get to and from bathroom. Doctor and PT said that I was to have help getting into and out of wheelchair. Even when they came, they only watched, didn't help. At one time I was told to just do it myself - not to bother them. The worst was the private Care Conference scheduled for a conference room. The previous person overstayed, was not told she had to leave, and so my meeting was held in the hallway - most likely against HIPAA. Private information was openly revealed where others could hear. And, little if any suggestions were valid for when I was to go home. One suggestion was just to sell my house. Food was ok, but usually cold. Twice when I ordered ala carte, I got the standard meal. Breakfast was ok, but often not what I ordered. A number of times a nurse tech woke me from sound sleep to ask how I was doing. I arrived on Tuesday after four days in bed in the hospital. I asked for a shower - told not today, but tomorrow. Asked every day and finally got a shower on Friday. Had to "beg" to get a shower twice a week. Staff allowed roommate to have loud company one evening to nearly midnight. I had to ask for a bill. I messaged, emailed, and called. I finally got one that showed I was 120 days past due. I had not even been at Manzano Del Sol 120 ago when I got the bill -- and my insurance paid the first 20 days. Also - if I pay by credit card they will charge me over $100 extra. I would suggest trying another facility for your rehab if you have a choice.

I wish I could give 0 stars. DO NOT TAKE YOUR LOVED ONES TO…read moreTHIS PLACE. It seems like the people that work here are fed up with their jobs and just want the residents to rot in their beds. My mom had to stay in this hell hole for a month, which was gravely short staffed and over worked. Violeta a female tech, made fun of my mom in front of her face for not being able to walk. My mom suffers from a neurological disease that causes her to basically become paralyzed. Because she was unable to walk, Violeta made fun of her for that, calling her dramatic. My mom was often left soaked in diapers for hours which gave her a uti which they tested her for and two weeks later her results came back "negative" but then they realized it was "positive". She ended up getting a bed sore that my mom's friend had to point out and Manzanos response was that they won't do anything about it until it's a stage 3 bed sore. This place is a money hungry hell hole that lies to their residents. They quoted my mom $250 for a transport and once the transport was done they said it was $450. I would highly recommend all the people with their negative reviews to report this place to Ombudsman 18664512901. There have been a few CNAS at this place who were compassionate and amazing. Those nurses are Anastasia, Destiny, Shana & Mabel. Kitchen staff and food was great.

I had to place my stepmom in memory care after she had two strokes and we are very pleased we…read morepicked MorningStar of Rio Rancho! She's been a resident for a little over a month, and the staff from the front desk to the caregivers has been incredible. I am regularly updated by Rusty and Team and mom seems comfortable and content. They have provided me with peace of mind knowing she is cared for and loved on every single day! Thank you MorningStar Team!

Don't send your loved ones here! They are outrageously expensive and will demand every penny. They…read morewill not work with you to overlook any fee, even one that can be adjusted. They are also not transparent. We were told my dad could attend their memory care. On his scheduled day, they never picked him up and never told us why. We had to call for answers. Find another place!!

These people were great, all of them. Very flexible with everything we needed. The in-home aid got…read moreto know my mother and was a comfort and help to all of us . Price was great also. If you are looking for help with home care, this is the place. I can't thank them enough for all their help...