Wonderful place for seniors to live and great place to work! As manager, I invite you to come visit…read moreus and see all that we have to offer.

The staff are friendly, helpful, they have good food and really care about their residents. You…read morewalk in and it is a friendly and welcoming community. I have family who lives here and after 2 and 1/2 years he calls it home. He enjoys the social activities, has made friends and loves the community. The management team are responsive and helpful .

They cheat our elderly. When I moved my Mom in almost 2 years ago, we had high hopes. But as time…read moreprogressed the food got worse and worse. When the residents complained about it, I personally heard the main chef snap at a couple of the residents. My Mom kept a clean apartment in the Independent Living. It was so nice that when they had prospective tenants come in, they would use my Mom's apartment for their tours. However, everything changed when I decided to move out of state and decided to take my Mom with me. When the movers finished we had the Maintenance guy come in for inspection. Before he was even all the way in her bedroom he said they'd have to replace the carpet. There was nothing wrong with it. I asked him why and he stated that he could see where she walked from the bathroom to the closet with her walker. (Normal wear for a Senior Living Facility? ) Seriously it wasn't bad at all but by how quickly he came up with it, I knew it was planned. Then he went to the spare bedroom that she never used and said there was a stain on the carpet. We told him it was there when she moved in. He said go talk to the Administrator Liz. So by the time I got up there she had already been informed that I was coming. She came out like a wet hen ready to fight. I reminded her that the stain was there when we moved Mom in. She said "show me in writing " she said that we should have filled out the checklist in Mom's lease. (The lease is 60+ pages that they had my Mom sign Docusign. How many nanogenerians do you know that understands Docusign? She would have had to print it and fill in the checklist. The Docusign is a PDF file so we couldn't add it to the agreement. My Mom told the office gal when she first moved in but nothing was written down. It didn't matter. They are charging my Mom for new carpet. What a way to treat our elderly. I know they are hurting for money but this is unethical and shameful. I'm personally glad my Mom isn't there anymore. I wonder how my Seniors have been taken advantage of like this..

My mother is currently in memory care here. I thank God we found this place. I cannot find…read moreanything to complain about, in fact I could write pages on the beautiful care she has received. She was at first reluctant to go but now has loved everything there. The staff from healthcare to housekeeping is fantastic! They have called me when something important comes up concerning her. Pat, the memory care co-ordinator is great and Liz, the RN, are very caring people not only with residents, but also with family. We don't know how we can ever repay their kindness. I would highly recommend this place! Alex and Maria

Doralei Perea is easily one of the most gracious people I've ever met. As the manager of Fairwinds…read moreRio Rancho Assisted Living, she has been nothing short of exceptional. For nearly two years, she has led with compassion, professionalism, and genuine care, creating a warm, safe, and welcoming environment for my parents. Her attention to detail--along with the consistent communication and caring dedication demonstrated by her staff--truly sets this community apart. I am deeply grateful for the peace of mind she has given me during a very difficult time. Dayna Vocasek

No place is perfect for everyone but Fairwinds Rio Rancho is very close. Our mom lived here for 12…read moreyears. When she moved in to indepentant living she was shy about meeting new people but she blossomed in her time here. Our favorite part about Fairwinds was the kindness of the staff. They treated our mom with love and respect every day. From Doralei Perea the GM, the wait staff in the restaurant, the cleaning people, the handymen, the drivers, the health & wellness staff, and the folks at the front desk everyone who is employed at Fairwinds does an important job of caring for the residents. Our mom moved into assisted living in January and we were impressed that the team met her needs. When she passed away everyone was so caring. We are grateful to the entire Fairwinds team and how they made the last years of our moms life joyful.

So an update to my previous review. Sandia Springs management contacted me a few weeks ago…read more(company transport hit my jeep) and apologized for the oversight due to employee turnover. I accepted their apology and believe what they had to say about the incident. It's good to know some companies are willing to reach out and try to fix the problem.

Love and compassion. Unfortunately my father when he needed help his residing city of Santa Fe…read morecouldn't get decent care. Mountain View has been a godsend. As an adult caretaker for my parents this facility has been wonderful.

Mountain View Manor took exceptional care of my Father. The staff is excellent. I would highly…read morerecommend them!

I had to place my stepmom in memory care after she had two strokes and we are very pleased we…read morepicked MorningStar of Rio Rancho! She's been a resident for a little over a month, and the staff from the front desk to the caregivers has been incredible. I am regularly updated by Rusty and Team and mom seems comfortable and content. They have provided me with peace of mind knowing she is cared for and loved on every single day! Thank you MorningStar Team!

Don't send your loved ones here! They are outrageously expensive and will demand every penny. They…read morewill not work with you to overlook any fee, even one that can be adjusted. They are also not transparent. We were told my dad could attend their memory care. On his scheduled day, they never picked him up and never told us why. We had to call for answers. Find another place!!

I live in Independent living at The Neighborhood and find it a wonderful place to live. It affords…read moreall levels of care from independent to assisted to memory care or skilled nursing. We have great staff and great dining. Our activities director is the best so life is filled with interesting things to do. We also have an excellent gym facility and gym director that everyone loves.

This review is for the skilled nursing facility for short-term rehab…read more If you are expecting exceptional care, skilled care, compassion, assistance with ANY IADL/ADL assistance in this exceptional luxurious facility, then this place IS NOT for you or your loved one. They do a a wonderful job admitting you then it's quickly downhill from there. They have adequate staff around the clock, just not adequate enough to tend to or provide you sufficient care for you to get better to return home. They kept my MIL's door closed almost at all times. That's attentive, alright.... They took longer than 30+ minutes every single time to tend to her. This included accidents that could've have been prevented. The professionalism and demeanor is insulting considering the field they are in. This includes the management staff. I hope DOH steps in and requires the company re-trains the whole skilled nursing staff and team. Please discuss with your doctors/loved ones before agreeing to transfer here from the hospital post surgery or in need of wound care.

If negative stars was an option, I'd give minus 5. My dad…read morewas here in January in what was supposed to be a short stay. Unfortunately, due to lack of precautions, he fell out bed and broke his hip and had to have surgery which had him back in this rehab and ended up being there for 2 months. Physical therapy was almost nonexistent for the last month and a half, so he stayed in bed most of the time. He was often left soiled and needing to be changed and wasn't helped out of bed. We had family visit him every day and had we not, I can't imagine how bad the care would have been. My dad is legally blind and needs help eating, or be served finger foods., I came for breakfast one morning and he was sitting alone, in bed with a tray in front of him that just had a cup of coffee dumped all over the meal. He was unable to eat one to help him eat. He developed 2 bedsores - one a stage 3 - because he was not moved frequently enough. Most of the staff was annoyed to be asked to help. The wound care nurse and one younger male CNA were great, everyone else was not. The office staff also said that insurance had denied claims and had us pay $3000, only to find out insurance never denied the claim and actually paid it. Over a month later I'm still waiting on refund. Terrible on almost all fronts!

My grandma came here and the night staff is the absolute worst to the point we had to call state…read more I'm a CNA myself and the staff here are beyond rude they refuse to help any of their residents it got to the point where me and my family had to take turns staying nights with my grandmother because the staff here treat them so badly. I would never recommend this place to anyone. The staff and management should be ashamed for how badly they treat these people to the point it's inhumane.

Beautiful scenery, with 5 acres for residents to walk around. Top of the line care and training for…read moreyour loved ones!