Update for 3 months overall, one month after my touch up. I absolutely love them! I ended up…read moregetting the touch up because the initial healing process left me about 80% happy with the shade & a few scabs. It's been a month now since the touch up and Taylor did an amazing job.

Ok, i waited 6 loooooong weeks for this microblading appointment. I admit, I was terrified. Never…read moreconsidered doing anything like this before but after reading OUTSTANDING reviews everywhere I decided this is where I simply had to go for microblading. My eyebrows were sparse and needed shape from over plucking, waxing, threading etc. The shop is appointment only and she is booked a long way out and it was worth the wait. The shop is gorgeous, the lovely receptionist is so welcoming and everything was explained to me before Taylor got there. My eyebrows were numbed so that no time was wasted for Taylor to work. She mapped everything out, explained everything clearly and now I can say I woke up like this. My eyebrows are FIRE!!!!! Thanks Taylor, I'm sending everyone your way. Tell Snoop we miss him already

I've been growing out my brows for approximately 5 - 6 months and she helped me and explained to me…read morevery detailed why my brows are shaped the way they are, how to avoid, steps moving forward to achieve my goals. I've been a victim of nail salon waxers and am excited to start my threading journey with her!

I've been coming to Swasty for a few years and she always does a great job with my threading and…read morewaxing! She has so many services available and can take care of anything you'd ever need. Her facials are really good too! She is a one stop shop! She's always really friendly with my toddler and both of us feel really comfortable at our appointments. And she listens to whatever preferences you have, like thicker eyebrows or a sharper shape.

I went to A1 Brows for the first time for eyebrow threading and I'm really happy with the results…read more It's a very small salon with only three work stations and two people working, but even without an appointment I was in and out in 15 minutes including wait time. I've had some bad experiences at other salons where my already thin, asymmetrical eyebrows were stripped to almost nothing in an attempt to make them match. However, this technician was very thorough and precise in her work and checked in with me more than once to make sure I was satisfied. The only con is that the salon chairs have no headrest, which is quite uncomfortable for your neck when you're lying nearly horizontal. My headscarf actually slipped off halfway through the threading because of the angle, but the technician very kindly grabbed me some bobby pins from nowhere and secured it in place so that she could finish without me being exposed. I really appreciated that. Efficient and good service. I'll be back again.

I got my eyebrows done by Titi and asked for a simple clean‑up. Instead, my brows were…read moreover‑threaded, made extremely thin, uneven, and the tint she applied afterward came out patchy. My eyebrows were literally hurting afterward because she took off so much of my natural brow hair. When I asked for a refund, Titi told me she wasn't giving me my money back because I didn't want her or another tech to "fix" my brows -- even though more threading would've made the damage worse. I've had good experiences with other techs here, but I do not recommend Titi. She ruined my eyebrows and refused to give me my money back.

I can't WAIT until my girl gets back from Vietnam! I've been having to go to other salons and they…read moreare awful! This one was my latest... I arrived at 5:10 p.m.. I sat in a pedicure chair for about 10 minutes until they ran my water. The chair was THE best pedicure massage chair I've ever been in, so I didn't mind. My pedicure service began at about 5:25 p.m. and it was over by 5:45 p.m. I've never in my decades of pedicures gotten a 20 minute pedicure. They're usually 45-60 minutes! She zipped through it so quickly, paying no particular attention to the anything. Miraculously, the end result looked okay, so again, I wasn't too bothered. After my pedicure was finished, she started working on another client (taking her sweet time)... and didn't come back to me for a full 50 minutes to look at my nails. She said it was 30 minutes. I corrected her. It was another 10 (a full hour) before she actually started working on my dip. She apologized for the wait, but once again, she zipped through my dip so quickly... a mere 25 minutes when it's normally 65-75! I mean, why work so fast now? There were no other clients. Take your time with my nails and do a good job! She cut my nails way too short. She did next to nothing with my cuticles. And my final result shows ridges and file marks in my nails! She said she could fix it and asked me to come back tomorrow. WHAT?! You want me to waste MORE of my time so you can do what you should've done the first time? Hell to the no! She also told me my toes were dry, so I could put my socks and shoes on. WHAT?! Even I know how long toes take to dry and that socks basically for the rest of the day are a no no! While she was a nice person, what good is nice if you keep me waiting an hour and provide me with a terrible service? Never again. Please, Nancy. Come home soon!

Be forewarned, their regular "Classic Nails Art" pedicure is literally 15 minutes and it shows…read more Left polish all on my skin and just overall wasn't good or relaxing. She said you have to get a more expensive pedicure for it to be longer than 15 minutes and not rushed. I've never had a pedicure that was only 15 minutes. Such a waste of money. Could have done it at home. Worst pedicure I've gotten in two decades. The whole point of me going was to treat myself. Instead I played myself. As you can see from the pedicure menu I've posted, there is no indication that this is a 15 minute service. At least call it a "rapid" or "express" pedicure or something. She expected me to know that because it's "cheap" (26 dollars) that it's not a full pedicure and would only be 15 minutes. Never again.

Nice people, convenient scheduling, reasonably priced. Great Haircut - quality skill!read more

Clean, beautiful, calm space with the best hair stylists in Richmond. Everyone is kind and…read moreprofessional. Feels like a luxury experience. They do an amazing job every time.

BEWARE OF THIS COMPANY!!…read more Let me take a moment to share some feedback regarding my wife's recent experiences with this this classless establishment. As a small business, we appreciate the hard work and dedication that goes into providing services. However, we have encountered significant issues that have left us quite disappointed. My wife has been a loyal client for over a year, consistently making appointments and paying in advance. Unfortunately, there have been multiple occasions where the service has been delayed due to lateness on your part. On one notable occasion, my wife arrived just a few minutes late, but was refused service due to what was deemed an "inconvenience" to your schedule. It seems quite contradictory to prioritize your schedule over your clients, especially given that you have been late in fulfilling services in the past. This has caused considerable inconvenience for my wife, who has always respected her appointment times. We believe that businesses thrive when client satisfaction is prioritized, so we hope that you will take this feedback to heart in the future to improve overall service or lack of thereof. Due to these ongoing issues, we will be considering disputing any upcoming charges or fees. Thank you for taking the time to read this. We hope you can understand our position and take steps to rectify the situation. We also hope all clients see this and stay away if they believe in excellent client care because you won't have it fulfilled here.

From the owner: Brow Threading, Lamination & Tintingread more

I came here from a couple of reccommendations of friends, and was happy I did. I got a brazilian…read morefor the first time and it wasn't too bad! I was with Lauryn who explained everything really well and we even laughed through my entire appointment. Overall I was very happy with my experience and will be back for future services

This waxing station is now my go-to for Brazilian waxes! The spa is very aesthetically appealing…read morewith LOTS of sugary treats for those with a sweet tooth! The check-in process is very seamless and there is very minimal waiting around! I've had both Ashley and Lauryn do spectacular work! They're very friendly and make you feel comfortable throughout the entire process! They were both fast, efficient and didn't leave a single strand of hair behind! I would highly recommend!

Very knowledgeable and helpful staff; finally found the best place to trust with my skincare…read morejourney.

Kay was A M A Z I N G !! Seriously, she was so sweet and informative throughout the entire process…read more The facial was extremely relaxing..upon arrival I was quickly greeted as she finished checking someone out. The entrance is very clean and sterile, which is something you would want from a place taking care of your skin. The facial left my face feeling brand new..very refreshing and vibrant I could already see results when leaving! I would highly recommend this salon to anyone looking to maintain healthy skin!!

I was very skeptical about getting any permeate makeup done, but after talking the the owner/artist…read moreshe put my concerns right at ease! I highly highly recommend anyone having just a thought about permanent make up call Tiffany and she will talk your through everything thing! After my service, I feel more confident than ever and haven't stopped talking about my brows ! I love love love them and they look so natural! I wake up every morning humming that Beyoncé song "I woke up like this". In the time of COVID where all you see is a persons eyebrows and hair, why not make them look amazing! Check this place you you will not be disappointed

Tiffany is amazing. I immediately felt comfortable when I walked into her studio. The first thing…read moreI noticed was how clean the studio was. I came in for my annual touch-up. She was able to talk me through the entire process from beginning to end so there were no surprises. While being a complete professional, Tiffany also has a way of putting you at ease with her knowledge and fun personality. The numbing products she use are second to none and make the procedure painless. This was my annual touch up,! No kidding, I did a happy dance as soon as I saw them! Always be sure to set your retouch about 8 weeks after! I 100% recommend her to everyone!

Service was great! It was my first time and I felt welcomed. I will definitely be going back.read more

3er time here and not satisfied…read more.. She's fast... and doesn't do it right.. doesn't even ask if you like it or not... never coming back here.