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    The Andrews Hotel

    3.4 (122 reviews)
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    Interior
    Theresa D.

    My room was number 608. The heat did not work the entire weekend. I'm not sure what happened, but it was not a part of the intervals. I did survive with a light cold but all in all the Hotel is as described. Please lower your American standards when visiting because they Explain very thoroughly in detail your expectations upon being there. So with the hotels expectation set in mind I had a wonderful time and a great day and I would stay again. They did leave a very nice binder on the desk with a lot of useful information in terms of how the heat works, central locations two things, how the channels work I found that binders to be very useful and I am very appreciative of it.

    Bathroom
    Iraida O.

    I have to say that my stay at The Andrews Hotel made my return to San Francisco after 9 years soo enjoyable! The location is perfect'! Easy walk down to Union Square and Market Street. The area is safe and clean. Amin, the hotel manager is fantastic and very resourceful. He was able to get us out of an unexpected hotel booking bind and accommodated us. My husband, our three sons and I enjoyed the warm welcome we received by the hotel staff every evening after long days out on the town. The hotel rooms are small but cozy and very charming! A Continental Breakfast is served on every floor each morning which includes pastries (almond croissants were my favorite), coffee and orange juice.

    Old-fashioned charm
    Mechell G.

    My husband gave me the choice to stay at a modern hotel or a Victorian establishment such as The Andrews Hotel. We parked down the street in a parking structure (across from Tiffany & Co) I'm glad I chose The Andrews Hotel. I found it's old charms romantic. Be careful on the staircase. It's really easy to miscalculate your step. Our room felt like a small inner city apartment. It was quaint but lovely. Our room had enough amenities: Two closets, one walk-in Bathroom and a bonus vanity area with a sink in our bedroom Mini fridge with waters and sodas EO body care products (One of my fave brands) Continental breakfast delivered to each floor. If you want to eat dinner there's a restaurant on the premises called Fino. The food smells amazing and people from all over flock to the Hotel just to have a meal at Fino. Fino also hosts happy hour with complimentary wine for hotel guests. Friendly staff. I plan to make The Andrews Hotel my go-to lodging whenever I'm in San Francisco.

    Food items from restaurant inside

    My spouse and I came to SF for an event and to sight see a bit. The staff at the andrews hotel were great, very friendly and easy going. The location is extremely close to the Union Square and multiple parking garages. Only downside would be the noises coming from tenderloin a few blocks down. However, the building locks on itself after a certain time and can only be unlocked with your room key so that prevents anybody coming into the lobby and making a disturbance. The little restaurant inside is very good as well.

    Room 204

    Me and my mother, cousin stayed 1 night in a clean hotel, had a good breakfast with friendly and enthusiastic staff. I will be back soon

    View from our corner room

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    4 years ago

    Rude customer service. No ac rooms are grimy and not clean. The carpet was disgusting. And I never got my security deposit sent back to me.

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    7 years ago

    Very clean and friendly staff. A bit noisy location with old windows but a super cute hotel. Will stay at again.

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    Review Highlights - The Andrews Hotel

    Their excellent Italian ristorante and bar, Fino, located adjacent to the lobby, serves truly scrumptious dishes.

    Mentioned in 23 reviews

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    LUMA Hotel San Francisco - Original king room with "Bay" view.

    LUMA Hotel San Francisco

    (129 reviews)

    Mission Bay

    Excellent accommodations and the location was great for event access at the Chase Center. The room…read morewas not overly spacious but more than adequate. The robot delivery service for coffee pods and other requested amenities had a fun touch.

    A great stay! My…read morefriends and I made a last-minute booking at the LUMA Hotel due to its proximity to Pier 48. We stayed on a Friday night so the hotel was quite lively. The check-in process was smooth. The front desk was very helpful in getting us in and filling out a card authorization form. We were surprised by the valet price however - $90 is definitely high. There is no self parking but the prices for the lots nearby are just as high, if not higher for overnight. We really enjoyed our room. It is definitely not the most spacious but felt quite luxurious. We booked a double queen room and were placed in Rm 920. There was limited walking space around the ends of the beds and desk. There was a beautiful view of the courtyard and city. I love that the room was very well-lit. There is ambient lighting and brighter lights you can turn on next to the beds. My friends and I loved the window that separated the bathroom from the sleeping space. It was quite comical and made getting ready for a night out very fun. There blinds for both the bathroom window and outside window were motorized which was a nice touch. The beds were pretty comfortable but nothing too special - I appreciate them having a bunch of pillows. The mini fridge and coffee bar felt pretty luxe and were much fancier than those are other hotels I've stayed at. There were plenty of outlets throughout the room and next to the beds. The whole vibe of the hotel feels very sleek and modern. The hallways are lit with a ambient blue. The inside of the elevators are themed which is super cute for pics. The gym is very nice too, loaded with more than your typical treadmill and elliptical. The lobby felt clean and had little robot things scooting around that apparently are used for room service. I would definitely stay here again so I can explore what I didn't get to see on my short stay!

    Omni San Francisco Hotel - Entrance

    Omni San Francisco Hotel

    (798 reviews)

    $$$

    Financial District

    This hotel has charm, older but still nice. I liked that it…read morewas walkable to China town, north Beach, and Ghirardelli. The hotel has two restaurants, one for breakfast and one for bar and dinner. But there are so many good restaurants nearby as well. Convenient. I checked in late in the evening during a holiday weekend, and it was busy. The front lobby had two people checking in guests. When it was my turn at the counter, we were checked in pretty quickly and given a run down of the layout and weekend activities. Fresh water is provided right by the elevators so you can fill water bottles before heading to your rooms. And in the morning, hot coffee is provided right before you head out for the day. Pretty thoughtful. My stay was two nights, and the first night the street music and sounds came thru loud and clear. But the second night, it was quiet outside. So it's unpredictable if my stay would be relaxing or nerve racking. The room for 3 was a good size with a large bathroom, large windows of street view, and sizable writing desk, and arm chair. I got to use the gym once and it had all the general equipment and fairly large room. Upon check out, we received the kid welcome gift which was supposed to be at check in, but check in was chaotic so it was better late than never. And the staff were all very nice and friendly during our stay. We would come back to this location if we get the chance again.

    I've stayed at this hotel multiple times. Always enjoyed the location, staff, and amenities. I…read morebooked through Priceline to stay again this weekend. Unfortunately, my dog had to have an emergency surgery that prevented me from being able to use my room. I called the hotel then Priceline then the hotel then Priceline. Back and forth trying to see if I could simply reschedule for a couple weeks out while paying the additional amount. The Omni refused. No reschedule. No refund. The ~$200, when I called well in advance of check in, was worth more to them than the customer. I've spoken to them employees at the hotel who expressed dissatisfaction with the management; I can see why. In a moment of distress for my family, the GM personally declined the refund. I learned a valuable lesson about booking non-refundable and will be looking for a new hotel.

    Staypineapple, An Elegant Hotel, Union Square - Staypineapple An Elegant Hotel Union Square

    Staypineapple, An Elegant Hotel, Union Square

    (378 reviews)

    $$

    Lower Nob Hill

    We had such a fantastic stay at Staypineapple in San Francisco! From the moment we arrived, the…read moreservice was exceptional. A special shoutout to Yesha and Brian who were incredibly warm, friendly, and always ready to help with a smile. Reception manager Arnold also went above and beyond to make sure everything about our stay was smooth and comfortable. A truly top notch hospitality! The room was spotless, modern, and incredibly cozy. The bed was comfortable, perfect after a long day of exploring the city. I also loved the thoughtful touches like the fluffy robes and the fun pineapple theme that made the stay feel unique and memorable. The location is super convenient close to major attractions and easy to get around, yet still feels safe and relaxed. Overall, Staypineapple delivers a perfect mix of comfort, style, and outstanding service. I would absolutely stay here again and highly recommend!

    I had a great overall stay at Staypineapple, and a big part of that was the amazing staff. Everyone…read morewas so friendly, welcoming, and beyond attentive. It really made the difference in this case. First off, the lobby/rooms are gorgeous. It has a really fun, stylish vibe that sets a nice tone right when you walk in. I did happen to visit during a heat wave in San Francisco (rare timing) and unfortunately the AC stopped working in my room that night. But I have to give credit where it's due as the hotel handled it perfectly. They refunded the night without hesitation, and by 7am the AC was already fixed. That level of responsiveness impressed me. Three things I didn't like was they removed the gym for a conference/phone room? People like to keep their routine going while traveling and sometimes don't choose a hotel based on that. It also stated they had a gym, when they didn't. Should add it back. The bathrooms are insanely small. The lobby bar only has water? They can make some good money with such a nice bar. As for the location, if you're not familiar with Geary Street or the Tenderloin area, just do your research ahead of time. Personally, I had absolutely no issues at all and felt fine and completely safe. Try and get a higher floor for less noise, like any other city. It's also super convenient: there's a convenience store literally right across the street with snacks and anything else you might need during your stay. Between the staff, the vibe, and how well they handled the hiccup, I'd definitely consider staying here again (not during a heat wave haha)

    Hyatt Place San Francisco / Downtown - Health Club

    Hyatt Place San Francisco / Downtown

    (146 reviews)

    $$$

    South Beach

    This is my hotel home away from home. I've been staying here 5 to 6 weeks out of the year over the…read morepast 3 plus years. One of the most special things about this hotel is that The Staff! They are always so friendly and accommodating. And It has been the same staff over the 3 years. I see the same friendly, familiar faces when I arrive and they greet me by name. They always remember that I love to have a tea kettle for my evening hot tea, So they have it sent to my room as soon as I arrive. I always get a king room and I've stayed on so many floors, The rooms are consistently clean and well maintained. I've never had a bad room experience in all of my stays. That has a lot to do with the amazing housekeeping crew. They come in daily to refresh and reset the room, So when I come in, the bed is made, the bathroom is refreshed everything is in place and reset. Not once have I ever had to ask for anything to be sent up to my room. It's all already taken care of. And let's talk about the breakfast setup! Because this is one of the best hotel breakfast I've ever had in my life. There's a hot bar with bacon, sausage and potatoes and eggs and it rotates daily. There's a yogurt bar with fresh fruit and even hard boiled eggs, there's always oatmeal with toppings. There's a center island filled with all of the carbs you can think of even tortillas. The bananas are always just ripe and that's rare. And there are two coffee stations one by the breakfast area and one by the front entry. I love the coffee! I really like the walkability of this hotel too! It's only a block from my office and very close to Oracle stadium as well as being close to the embarcadero walkway. I cannot say enough great things about this hotel and the crew. I love staying here and will always highly recommend this location. Tell them that I sent you! I want to say kudos to the leadership team because whatever you're doing, It's working and it should be duplicated in other hotels. See y'all next month!

    Absolutely awful hotel. Everything feels dingy and cheap. I've stayed in dozens of hotels in SF and…read morethis is the worst value I've ever gotten for my money. Air conditioning doesn't work. Rooms can't go below 75 degrees, and if you ask them to fix it they'll twiddle with the buttons and tell you to check back in 30 minutes and it will still be 75 degrees. After hours of struggling in my extremely hot room (which cost $850, btw), I booked another hotel and requested a refund and the manager refused. (the rest of the staff was very nice, fwiw) This place is very low integrity. They don't care about the quality of the rooms or service, just how much they can exploit you for on the way out. Do not stay here under any circumstances.

    Hayes Valley Inn

    Hayes Valley Inn

    (205 reviews)

    $

    Hayes Valley

    In a great location, clean, and easy to access. The front door uses a passcode, and you'll need an…read moreapp to unlock your room. There have been a few times when the app didn't work, but the concierge was very helpful in getting us in quickly. The rooms can be a bit chilly, though that's pretty common in San Francisco since many places don't have strong heating or air conditioning.

    Absolutely horrible experience--please note that staying here comes with hidden costs!…read more I was looking forward to staying here because of the location and cheap price; $80/night in SF over the weekend is definitely a hard find. However, from the very beginning to end ranged from confusion, annoyance, to plain nightmare. The check in process was confusing and and cumbersome. I was given no check in information, and there was no front desk. The intercom at the front door did not even work, and I had to call their actual "front desk" who apparently said they did not have my information on file and made me go through these annoying steps just to find my hotel room key in a lock box. The most frustrating and nightmarish experience came the next day when I lost the hotel room key (a physical key). I called the "front desk" several times but received no answer then finally got one after about 10 minutes. When I told the man at the "front desk," he told that he would have to speak to the housekeeper. After waiting for another 10 minutes, he informed me that I would be getting fined $200 for the lost room key, which is plain ridiculous, since they didn't have a replacement key (other than the housekeeper's key). I understand a $25 or $50 fee for a lost key but $200 for a freaking key???! After waiting for about 40 minutes total, he finally walked over with my replacement key and begged me not to lose it since that would mean the housekeeper can't even get in (how laughable). What's worse was that the other guests were able to use their phone or a passcode to get in since all the room had e-locks. When I asked the man at the "front desk" why I needed a physical key, he said that not all of the e-locks were working--including the one for my room. What a load BS. A horribly dingy hotel that can't even get its most basic sh*t together. Stay at this incompetently run hotel at your own risk or better yet find much better options.

    The St. Regis San Francisco

    The St. Regis San Francisco

    (538 reviews)

    $$$$

    SoMa, Financial District

    Amazing Service. Good Value. Butler Service…read more I came to the Bay Area for a relative's 80th birthday and booked The St. Regis because it was the only Forbes Five-Star rated hotel in San Francisco. I'm usually hesitant to stay at American hotel chains' "luxury products" because they often just feel like Marriotts with nicer tile (most new Ritz-Carltons, for example). I found the St. Regis to actually offer the kind of luxury service that is often missing in American hotels. I arrived fairly early, around 11:00 a.m., and the staff were incredibly friendly, accommodating both an early check-in and late check-out, along with a room upgrade. Prior to this stay, I didn't really understand the purpose of butler service, but they were kind enough to gift-wrap the presents for the birthday party I was attending while I booked a massage and walked around the city. The spa at the St. Regis is fairly large, with an indoor heated pool (well designed), a gender-separated steam room (out of order during my visit), and a sauna. I will say the spa could use an expansion or renovation. The "relaxation room" felt a bit like a repurposed salt room, and the men's lounge basically just had tea and snacks. The massage itself was great, and everyone there was extremely friendly. What really impressed me was the service. I casually asked whether they had bath salts available for use in my room, and within 30 minutes of leaving the spa, bath salts, bubble bath, and bottled water were delivered to my room without my needing to make a special request. Great attention to detail. I walked through the gym and it seemed large enough for a full circuit workout, with plenty of equipment. I do wish the hotel had more dedicated lobby or guest lounge areas. The check-in area, bar, and restaurant all seemed to blend together into one shared space, which felt fairly busy in the evening when non-guests came in for happy hour. The bar was nice but honestly expensive and not especially memorable. I was a bit surprised by some of the clientele (there were what I assumed to be a couple "working ladies" at the bar who I wonder if their services were less than the cost of breakfast in hindsight), though very friendly occasionally felt slightly out of sync with the otherwise polished atmosphere of the hotel. I didn't try the restaurant for dinner. The hotel does offer a complimentary car service around the local area, though unfortunately it was booked when I needed it. Breakfast was expensive, easily over $100 per person for a fairly normal order, but it was very tasty. The Eggs Benedict were perfectly cooked and included truffle, which was fantastic. The room was clean and comfortable. I do think it could have used a deeper scrub, though I admit my standards may be skewed by an exceptional housekeeper at home. There was also a slight musty odor. It was not on the level of a room at an average Belmond property or the former Mandarin Oriental Miami, but it was spacious and perfectly comfortable for one person. I'm not entirely sure whether St. Regis considers itself directly competitive with those brands. In summary, the service is what makes this hotel worthy of five stars. They seem genuinely happy to accommodate nearly anything you might need or even casually mention wanting. Personally, I find San Francisco itself dirty, stressful, expensive, and rough around the edges, so having a hotel that felt calm, polished, and attentive made a huge difference in my trip.

    The service (minus the food/catering/restaurant) is great. The only thing that annoyed me during my…read morestay was how long the food/restaurant takes to be served here. It took almost 1.5 hours for room service to get to my room on a Friday night. Same for breakfast the next two days...20 minute wait to be seated, 15 minute wait to get order taken, and a 20 minute wait for food to be served. It gets boring quick having to wait so long. I was considering lowering my rating to 3 starts because of this. Other than that, the facilities are nice and the rooms are modern. The location is also convenient and walkable to most things on Market Street.

    Four Seasons Hotel San Francisco at Embarcadero - Restaurant at the lobby

    Four Seasons Hotel San Francisco at Embarcadero

    (47 reviews)

    Financial District

    Impeccable. Truly impeccable at every turn. Attention to detail knows no bounds at this Four…read moreSeasons property. Not sure who the GM is, but they need to take a bow for creating and maintaining a culture of pride and excellence. The staff is happy to be here and it shows in every small detail. The staff made an ordinary stay an extraordinary guest experience. If you are trying to determine where to stay in SFO, look no further!

    I have a problem with this being a Four Seasons, because it's really not that type of experience…read moreand I wouldn't think they would just throw their brand around. The hotel used to be quite a few other properties, so while they may have decorated it, it's not the luxurious experience we've had at other hotels. The views are to die for, we had a room that spanned windows from Golden Gate to Bay Bridge, it was amazing being on the 45th floor and seeing the night sky and morning sunrise. The property doesn't really have a real lobby, spa, and the restaurant is average, as in the quality of the food was just not top notch, and they have access to the best ingredients. They only have two elevators and are quite slow, at a busy time this can be quite annoying. The room itself was small, no real furniture, would have been nice to have a sofa and table with two chairs. There was no dresser. The bathroom was great for one, but small for two. The shower didn't have a bench, no his or her's sinks. The bed when we got into it was super soft and not supportive, when we called they did something really odd and put a board on the mattress and then a topper. I guess they have a guest that asks for this. Why didn't the service people know they have a firm version of the mattress topper they could have switched for us. We didn't have the best sleep. Again, usually the Four Seasons beds are amazing. While this property doesn't charge regular Four Seasons prices, it also doesn't deliver the experience and it would be a shame if the brand started doing this.

    The Andrews Hotel - hotels - Updated July 2026

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