Okay I will tell you the first night I would of left 1 star review. Okay this is what happened capital one credit card offered this hotel with free parking included. Well I looked on the reviews and they said parking across the street is 39.00. But if you want all access in and out is 43.00 per day. That just made my trip even worst because I rather stay at a hotel that offered free parking. Really none of the downtown hotels offer free parking so it's okay. Alright for everyone coming on weekends I will tell you how to avoid paying for parking which I wish the hotel would just suggest. So it's free street parking everyday 6pm-7am. I arrived Friday night. Front desk tells me to go to the parking at the expensive parking garage. They should suggest to park on the street for free parking til 7am. Which I did at 7am I found this app on line spothero.com, found a parking next door to the hotel for 19.00, from 7am-5pm so I parked there. Then Saturday night 6pm-7am free parking. Sunday free parking. So I was suppose to pay 129.00 for parking and I figured it out and paid 19.00 total. Near the hotel if you go behind Jack in the box there's 24 hour parking for 20.00 which I found out too late. It was after a walk so this review more of suggestion on parking then anything. Okay why I decided to give a 5 star review. Minus the parking and small room. The room was still very clean. The breakfast in the morning got this hotel from a 1 star to 5 star. This hotel is the only hotel in San Francisco that offers a really nice breakfast like this. I'm telling you it's a breakfast I never saw before. They had turkey croissants and you can warm in microwave. I just wished they didn't have cheese in it. But that's okay. They had donuts. Really nice stuff. Muffins that were so delicious. I would say the breakfast saved the hotel. Some people would say I'm over exaggerating which I might. But it was good. Everyday I had a sandwich. My kids loved the blue berry muffin. Okay for room 305 the bed near the door should go against the wall so the chair at the desk can move around. Next I think the hotel should cut the closet in half and extend the bathroom and maybe put 2 sink vanity. It just feels tight in the restroom. Just some suggestions. I don't know if the manager reads any of this but it's just good suggestions. Keep the breakfast the same. Game area nice as well. Lobby really nice. 5 star review. Thank you Another bad thing. When the door closes all the doors shake together. The walls are thin here. I think it could be fixed. 2x4 and insulation and drywall. Because the door sticks out from the door there's plenty of room to frame and make it right. Suggestion again. I'm still here writing this review as we speak. read more

King George Hotel - Door has room to add drywall and frame for noise. - Hotels Near Me - San Francisco, California

Ok came to this hotel expecting good customer service was wrong I already payed for the hotel room plus on my arrival charged me 200 more dollars for some bs that i didn't get plus went to a concert nearby the hotel clerk didn't want to let me in even though im a guest there felt racially profiling when a couple of white peoples came all the man did was just knock on the door and right away let him in i don't understand this is the kind of disrespectful disgusting behavior needs to stop not staying here ever again read more

Fair price compared to other places but it shows. The door on our bathroom wouldn't latch shut. The curtains wouldn't close all the way and we were backed up to another window. You're close to the sketch part of town so there was screaming outside and sirens going off all hours of the night, which we heard just fine from the 8th floor. Parking is not included and is $55 a day for valet. Graffiti and smell in the elevator, which only holds maybe four people. The water takes 10ish minutes to get hot for a shower. The front desk staff was friendly. The bed was comfy. The breakfast was decent. The shared space downstairs is nice with a pool table and lots of seating areas. read more

Wow! Can you say bou-gie with a pop of panache! Let's just say I love, love, love this location! We had a funeral to attend in the City and did not want to travel back to Sacramento or rush to SF. We opted to stay at the King George Hotel! I am so glad we did. The ambience, the staff, the breakfast in the morning............................ where do I start? We arrived around 1:00 am in the morning. Staff was at the desk just as cheerful as a country morning! They were friendly, helpful and what I needed to see! It did not take forever to check-in and the room was perfect for my family! The beds were so soft and comfortable! The bathrooms were immaculate, and the entire place smelled divine!!! Breakfast................. so many options. The fruit was fresh. The coffee was hot. And there were enough pastries for both of my thighs!! Did I mention they had a full bar!!! Come through with all the amenities!! Now that is my good..................................... The bad..... not too much. Although the windows are fully functional and open open. So be careful with the kiddos. The walls are thin..... my sister heard us talking the entire night. Good thing it was just her complaining! LOL There is one elevator that takes forever !! But hey do not be in a rush to go anywhere! LOL I recommend this hotel for the working class, Entrepeneur (with patience), business class, no children, teen friendly, more mature crowd. Oh and make sure....... do NOT get the rooms by the elevator. Room 800 is literally right there! read more

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Five stars for location. It's right in Union Square and there are plenty places that are within walking distance. It's a very safe neighborhood with lots to do. Five stars for convenience. There's an awesome parking garage right across the street that's independently operated and charges a fee, but it's a nice to have covered, secure parking, especially because street parking is hard to come by. Five stars for the staff / service. I didn't have any special needs, but everybody was great and very friendly and helpful. Three stars for comfort. My room was super small, which is mostly fine since I was traveling alone, but I even kind of bumped into myself in the room, especially in the bathroom. It was totally fine for one night, but it would have gotten annoying after that. The room also had a good ceiling fan and the windows did open, but the street was a little too loud to keep the windows open, even on the 9th floor. Five stars for cleanliness. Everything was impeccable. Five stars for atmosphere. A cute theme that matches the vintage building. Unfortunately the bar was not open when I came home relatively early on a Saturday night. That would have been a nice spot to hang out at. I would definitely stay here again and recommend it to my friends, although I would be wary of how large a room would be for more than one person. read more

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The hotel is located in the center of Everything! Check in was very easy. Parking garage is literally across from the entrance of the hotel. Room is extremely clean. Very large private bathroom. Plenty of hot water. Very good value. read more

Just want to respond to this photo and point out that the "website pic" is actually a meeting room set up for business/meeting purposes it seems. If you look carefully at the photo, you'll see that there are notebooks at each place setting. Sorry you got confused Ki D! read more

King George Hotel - Hotels Near Me - San Francisco, California

Terrible customer service. They sell a room with two beds online but then the give you one bed when you check in. The manager had no interest in fixing the problem. Instead, she blamed and was accusatory. She was awful. read more

DATES OF HOTEL STAY: APRIL 6-APRIL 8 We expected so much from this place, but it was an utter disappointment. Initially it was fine, the check-in was easy and the employee who received us was pleasant. Then the problems started. We headed for our room and found our mini-fridge waiting for us on the floor outside the room. No other hotel is that lazy;either our fridge was waiting for us in the room or it was brought up promptly. When I brought this up with the same employee who received us, she asked if I, a senior citizen could manage it. ARE YOU SERIOUS?! The next day the tasty free pastries had us thinking we'll overlook the mini-fridge inconvenience until gaffe number two happened. Around noon time, my guest was rudely accused of staying past check-out. They did not confirm the name of the person they were looking for or the room number. When told by my guest they had the wrong person and we were checking out the next day, they simply said "I'm sorry." This place is not worth the hassle due to the LAZY and INCOMPETENT employees. read more

The King George Hotel was perfect for my needs--reasonably priced, cozy, and comfortable. I had a memorable stay and truly enjoyed the experience. Definitely a place I'll return to. read more

On the brighter side, the gentleman who committed to calling me back with the disposition of my tablet did indeed call me back and met my expectation. Not sure what your name is but I do want to say thank you for that you were the brighter part of the whole trip. As for the rest of the crew, you saw the review. Thanks for owning that solution. read more

King George Hotel - Hotels Near Me - San Francisco, California

Its an older hotel that needs alottt of work. I was told by a tour guide that this hotel was actually a mansion which was converted into a hotel. Not sure how true that is but given how tiny the rooms are and the set up of the entire hotel I can actually see that. The customer service was superb, each and every employee tried there absolute best to make our stay wonderful for my daughters birthday however, staying at this hotel was unpleasant. I loved the theme and the decorations of this hotel. This was part of the reason I booked it due to my daughters affinity with all things UK. Also because of where the hotel is situated, in the heart of union square which makes it pretty much close by all things attraction wise in San Francisco. Our room was on the second floor. The elevator was broken so you had to use the stairs. The problem with the stairs was that they were very narrow, hardly any lighting, and spiraled straight up. very dangerous for elderly and people carrying heavy luggage or items up and down the stairs. Also other guests were constantly coming and going up and down the stairs, it was just a hassle since there was barley any room to move around. The room was very tiny, with two very tiny twin beds in it. There's no air conditioner, and a really old heater that needs water to work with only 2 settings. They have windows in the bathroom that don't shut properly and have no screen on them so the cold air and noise from outside blows in the room all night. Our heater did not work so maintenance came and fixed it, 24 hours later same thing. I would have to call maintenance every single time I wanted to turn on some heat. There was no floor length mirror in the room, the hot water would waver on and off, and the bar downstairs only served 2 types of wines and 1 type of beer. What I did enjoy at the hotel was every morning there was a nice coffee and tea bar. Also all the hotel staff were very friendly , it wasn't there fault I had a bad experience at all. They were just working with the scraps they were given chile! read more

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I like the location and the price but was wondering if all the hotels charge a resort fee. I paid $15.00 per night, the only thing that was functional was foosball and darts. The bar has been closed for a long time. This is the second time staying here that there were gnats flying around the breakfast area. I had the extra protein anyway, I'm sure it is worse other places in the world. read more

Horrible customer service. Had booked a room months in advanced and the concert we were going to got cancelled. Still 2 months out from the reservation and they wouldn't cancel for a refund. Never booking there again. read more

They allowed early check in at 3pm instead of 4. We got a queen bed with the worst, most inconvenient, dinky restroom. I should have asked for an upgrade, but I needed to be somewhere right after arriving. I plopped my stuff and left. The restroom was so tiny and the door opened at the most inconvenient direction. The door rubs against the electrical outlet; and it swings into the bathroom and hits the toilet. The sinks mirror is at the corner and it's so small that you have to pivot from the sink to see yourself.. This was so inconvenient. You'd have to avoid the door to use the toilet. If the bathroom didn't do this, I'd be fine, but if you are larger than me (a petite and short woman), I would not recommend the staying here. It's okay in cleanliness In the case that the only elevator is down, the spiral stairs are so narrow and uneven, that it is awful to get down. If you have a medical emergency, you probably would need to expect a long wait time for them to take you down; that's if you don't fall off the stretcher. Location wise, it's near everything, but also the neighbourhood is sketchy. If you turn the corner up on mason st, near the CVS it gets better. Otherwise, I feel unsafe walking around alone. read more

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This hotel is in a great location and it's such a great value! It's clean and the bed is comfortable. Provisions include bathrobes, Italian body wash, shampoo and lotion, coffee and tea, free WiFi. The lobby provides pool, darts, board games, and books or newspapers for your use during your stay. It's an old building with all the charm but, with that said, the rooms are small, the elevator is small, and there is no AC. The location, cleanliness, and mostly the excellent customer service specifically by Vivian ( day desk) and Jay ( night desk, bar tender etc etc ) by far outweigh any cons of this hotel. When we checked in we realized we were there a day late! I still don't know how I got the dates mixed up but Vivian accommodated us and smoothed things over quite well. Thank you Vivian! Your kindness and welcoming demeanor are what hotels should strive towards. And Jay, after we returned from dinner, was in charge of the front desk and the bar. He went back and forth and was very attentive to our needs and was very friendly. If it was purely based on service alone, I would give it 5 stars. read more

King George Hotel - Hotels Near Me - San Francisco, California

It has been an interesting stay at King George. It's a cute little hotel but I was very disappointed with the service. They forgot to clean our rooms and replenish our complementary items. I even gave the service folks my list of needed items: coffee, tea, lotion, towels, beds being made, etc. Sigh. My favorite unforeseen event: one of the employees opened up our room door without knocking and confirming we were not there. He just opened it and attempted to walk in. Haha...wow! What if we were changing or doing some private stuff? This has never happened to me before. Lol. Plus side: the front staff was very sweet and nice. Very accommodating and supportive. I don't know where the communication broke down with the overall staff. It's so disappointing. Sigh. So, book at your own risk. read more

King George Hotel - Lounge Area - Hotels Near Me - San Francisco, California

Alert!! Alert!!! Warning Warning!!!! Before I get into the grit, grim, unpleasantries of this review I would like to say in all this chaotic mess, Gabriele is the best employee, the best supervisor, and a ultimate customer service handler. This man should be the manager of the of this hotel. There are pictures to back my event. When I booked the room through my T-Mobile app. I had every intention on booking a smoking room.,even in my pics you will see my reservation was confirmed with a smoke large bed. Upon arriving at the hotel we are greeted by Gabriele at the front desk which at the time I did not know was the supervisor who was very kind with his greeting. There was also another man sitting beside him at the time I did not know that he was not the supervisor. Gabriel tried to offer my friend and I a early check in by paying just $30 that was agreeable so we could change and freshen up but the employee on the side of Gabriel spoke up started fussing about some nonsense looking at his watch saying it's too late and that's not agreeable The guy said that you can do it for $50 I said never mind, we will just store our luggage until 4:00 PM which is the proper check in no biggie. Moving forward towards day two. By now I have smoked medical cannabis in the room. By the way, my room look more like a small apartment. It did not look like the pictures at all on the website.,there was mold in the bathroom which could've been prevented because there was a window there, but they bolted it shut. There is mold in the only window in the room. The room is way small. It's hardly room for two people. There's no screen behind the window to keep the bugs out and they bolted that to a certain point so you can only open it so far see all in pics. Now, to finish the threat of the second day. The lady who I didn't know at the time was the housekeeping manager, which she did not identify herself my friend and I thought she was knocking on the door to try to clean the room which we weren't ready to leave yet, so we said come back. But she kept banging on the door , we opened it to see what the commotion was. She started you're smoking in this room is a $500 fine you will be paying it and that's it. I was confused because I've been here for three mornings the room has been cleaned and left my trashy water bottle that I had my guts from my cigar and ashes from me smoking medical cannabis I tried to explain to the lady where the confusion started in booking. She said she don't care she's not listening to anything I had to say and I will be charged $500, rude, rude rude!!! she was smoking mad and you could see she was shaking and how angry she was. Since the lady wouldn't listen. I went to go find a hotel manager and to my surprise that's when I found out it was Gabriele. I explain to him the situation he did apologize for his employees behavior. He did not charge us the $500 but he was instructed to charge me $200 for deep cleaning And now we are instructed for the rest of this stay to go smoke in the alley. That is where all the homeless people gather get naked get changed build tents I am a female, my friends, is a female, and you want us to stand in a alley? You can see how shady the other side of the hotel look and also far as the deep cleaning it was never cleaned properly in the first place, and we were deceived from the website, please please please do not even book this hotel for your dogs. I would just stay anywhere else but there. this is one King that needs to be brought down. PS, you can request to remove the homeless out of the alley. read more

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DO NOT STAY HERE!! Upon initially arriving at the King George I thought that it was a decent boutique hotel. My husband and I stayed there recently during All-Star weekend and left with a major distaste for this place. We got there on Thursday went to sleep and woke up the next morning early to prepare for the events we had lined up. I began to get ready and laid out two purse options on the bed. I decided on one and left the other ON THE BED, knowing I'd be back to swap it out for the next event. After leaving the hotel and arriving back to our room a few hours later I discovered my purse was gone. We torn up the entire room looking for it and even checked the car before reporting it. We knew someone had been in our room because we came back to new towels. I'm extremely upset because 1. I felt violated that someone came in my room into my personal space and stole something of mine 2. I have yet to hear back from the hotel since leaving and reporting the incident- after I was told by Patricia that everything had been forwarded to the hotel manager, Luis Morales. Patricia was helpful in gathering all the information and communicating during her shift about the incident however I have yet to hear back. All in all I highly recommend that you DO NOT stay here. It's a shame that people will steal. For the duration of our trip I was uncomfortable and couldn't wait to leave. It left a huge stain on my trip. I wish that there had been a concern and resolve to this from management but there was not. read more

Worst place i ever stayed in San Fran. Location , service, quality of room all appalling. Outdated room , small and not very nice. See for yourself in the photos below . I was visiting from Florida and very disappointed in San Fran . City has definitely gotten worse , with homeless and unclean environment. Will not be coming here Ever to this hotel . From their photos outside looks good but dont be fooled. Checking in expensive was lousy . The lady was on the phone for hours it seemed and ignored us . Room with bathroom was small had peeling wallpaper and door handle falling off . Rusty and unkept room . See pics Currently staying at a Hilton . Cost a little bit more but well worth it. read more

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I've been told that a lot of hotels like these in SF don't have AC but since I went a monthish ago when the weather was still very nice, the air is very nice. Honestly I thought it was a lot nicer than I thought it to be and wouldn't mind booking here again if I have to. I do agree that $20 amenity fee is pretty stupid too but SF be throwing fees for every little thing...... In the morning, they do provide coffee for you to get if you want a free cup of coffee. I thought it was relatively clean and they do clean it every morning. Also, the street where King George Hotel is located at is relatively safer than a lot of other ones(so although it is a bit on the pricier side, I thought i had to pick here). I wouldn't mind coming back again. read more

BEDBUGS - I stayed at the KG for a week late in september and had the worst experience of my life. Not only did I stay in a room infested with Bedbugs, but I also have had to deal with management denying and covering it up to save face. I have never experienced such a terrible stay at any hotel in the world, but recommend visitors to stay ANYWHERE but here if they can help it. The worst part - the employees were so kind and nothing but helpful throughout my stay. Please take pictures of the room before, since MGMT will try to cover it up and claim they never had them in the first place. Avoid at all costs and inspect thoroughly. Pictures attached to show just a few of the dozen bites I had when I checked out. read more

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Great value for a 3 star hotel in the heart of Union Square. Literally down the block from the mall so if you're going for location, can't go wrong with the King George. Booked through booking.com and got a reasonable price for San Francisco, around $150/night. Check in and check out was a fast and easy. I was pleasantly surprised that they cleaned our room. Some hotels are not on their regular cleaning schedule due to COVID. Parking is right across the street off of Mason for $35/ day or with in and out privileges for $41. Very reasonable for San Francisco. I see folks complaining about the room size here. It's San Francisco, I'm not sure what folks expect at this price point. I have been able to get better hotel deals in the city but this is pretty good. There was plenty of room for two people in a king room. There was even a walk in closet. The deep bathtub was also nice to soak in after a full day of walking around the city. I've also seen folks complain about homeless people around the hotel. Again, this is downtown San Francisco. I feel like the area is pretty safe being so close to Union Square with a lot of people around walking around and going to bars and restaurants late at night. Great location and good value. Liked the quirky interior. Efficient staff. read more

This is maybe the worst flea-bag hotel I've ever been in. Booked months ago for a conference (for which every hotel around Union Square holds you hostage). I was able to book a "double" room. Absolutely awful. No central heat/AC - just a radiator. Terribly cold and tiny room. One reason for the cold I'm sure is because the "window" in the bathroom is glass shutters. Really. So you cannot fully close and seal it. It made the bathroom and the rest of the room freezing. Oh, and did I mention tiny? Look at the picture. Two twin beds a few feet apart. Like indoor camping. Not quaint. Just very small and annoying. Old and dingy. The first day the in room coffee maker did not work, but thankfully they replaced it. Still a pretty bad coffee maker. Housekeeping was sloppy and did not replace glasses or tissue. Then there's the noise. Oh, the noise. Of course it doesn't help when you have a bathroom window that you CAN'T SHUT. The other window and walls were paper thin. I could hear every horn, every conversation below, and the dump truck at two in the morning right below the room in the alley. Also the neighbors. The building next door is a hostel, and people were also blaring music at late hours. The only reason for two stars is a decent staff and convenient location. I hope to never stay here again. read more

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We had the King Suite, it an older property but kept up nicely. The restroom is super clean and I was able to take a relaxing hot shower. The bed was very comfortable and staff was polite and helpful. My only con is the air freshener they use, one it smells like cheap perfume and second they use way too much. I couldn't relax in nice lounge are because it irritated my allergies so bad. I had to immediate take my allergy medicine and use my allergy eye drops as more than usual. If it wasn't for the air fresher I'd stay each time. read more

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They are charging extra $16 per night service fee ! {for WHAT?!?!} Plus no refrigerator or microwave in room. Never again. read more

I would like to say that this was a very pleasant stay. The amenities are not what you would get from a 5 star hotel, but then again I was not looking for that. I wanted a well located, clean, well staffed hotel. The staff was amazing, true there was no air conditioning in our room, but it's San Francisco and the night time temperature was amazing. There were a little issues that I had, but that was mainly due to the size of the room and bathroom. However we really did not spend that much time there. If you are looking for a well located hotel, with a great staff that is a little more historic. This is the place for you. read more

Highly recommend the King George Hotel if you need something safe and affordable near Union Square. Super cute, very clean, remodeled bathrooms and tubs. The lobby is work-friendly (and has air hockey!). Coffee is local and delish. The beds are comfy. Pinecrest Diner is across the street and worth a stop. All are overseen by a jolly and attentive GM. Bonus: I'd accidentally left behind a number of things in the room safe and Vivian, Katrina, and Ariel reunited me with those items almost immediately. King George has an exceptional team! read more

I had a reservation and then had an awful injury that prevented my travel. I explained my situation to them a week in advance, and they were just awful about it. I have never seen a place react like this, and I can only imagine what the service and culture is like on site. I highly recommend avoiding this hotel. read more

Great location and price. Room had everything we needed. Clean and staff were friendly! No complaints.

I scored an awesome last minute(almost) deal on Christmas Weekend: 1 night for only $88! Normally you can expect to pay $100-200 night. ROOM: Small!!! But very clean, elegant, and modern. Coffee/Tea machine. 50 inch LCD TV. Also a complimentary handy tablet to use. The bed mattress felt new and comfortable. The bathroom is equally tiny, but still clean and functional accompanied with fancy toiletries. My only gripe is that some crazy person was playing some drums from midnight to about 3:00am, and even on the 8th floor the thumping sounds came through the thin window, keeping me up most of the night. Not really the hotel's fault, but some thicker windows would be helpful. LOCATION: Fantastic! You're right on Union Square packed with shopping, restaurants, theaters, museums, bars, clubs and the cable car stop...all are within walking distance. Overnight parking is available in the multi level lot across the street for $35/night, which is considered cheap for San Francisco. STAFF: Everyone seemed friendly. I'd definitely stay here again sometime...just hope that there isn't another loud and obnoxious insane homeless person drumming through the night. read more

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We actually really loved our experience at the King George Hotel. Staff was incredibly friendly and helpful. It's just a really fun environment. The only reason I didn't give it five stars is because the bar was closed the entire week we were there. If that bar would've been open, I would've been there nightly. read more

I stayed here in the Fall of 2016 and the stay was pretty great. That time i was by myself, so the smaller room wasn't an issue. I remember the room feeling clean and updated, and the convenience of the restaurant next door for breakfast. Recently had to stay in SF unexpectedly and I booked this room again, thinking on my past experience. The price was $177/ night and supposedly supposed to get a bottle of wine, according to the booking on the website, and the resort fee waived. They had valet, but the sign was hidden behind a car so we ended up using the parking garage across the street which I think was $35 for a day. The front desk gentleman was great, friendly and helpful. We were on the 3rd floor and we walked into the room and immediately it felt really dirty. The carpet felt and looked like it hadn't seen a vacuum in a while, let alone a shampoo-er, the paint along the baseboard trim was sloppily done. Brown or red stains on the curtains, red or brown spots on the pleather headboard and wall splattered. The toilet still had "stuff" in it. Pro tip, a tan paint color does no service when trying to make a room feel clean. We ended up asking for a refund after about 30 minutes and leaving due to other circumstances and booked a MUCH nicer hotel for the same price across town. This is not worth $177/night hotel. If you need some suggestions, message me and I will give you a couple that are in this price range that are miles above this hotel now. I hate writing a bad review, the pros were the staff, the front desk man was extremely nice and friendly, and I don't dock on that. I also didn't experience any of the accommodations mentioned, the lounge or the restaurant next door this time, but when a room feels gross (and then you read that potentially has flea or bed bug issues), it doesn't make up for any other sort of amenities. And unfortunately, travelers need to be aware that this isn't as advertised. read more

Very friendly staff, and accommodations are nice. However, you do get what you pay for; elevator is super tiny, as well as the rooms but no complaints :) would come back again! read more

Hi Older Hotel but okay for the price and location! The late reception not very friendly , probaby tired But the other receptionist Carlos Cabrera is the best! Friendly n so helpful! Needed internet n couldnt get it to work! He finished his dury but said Im off but will help tou n he did! That is service! 5 stars Carlos Cabrera You are the best customer service Thanks Well We Checked out and it was great Vivian and Jay and Ariel were fun and helpful! I love them n made out stay Fun n Great ! When I go back n even if I dont stay in that area I will stop by and say Hey read more

My partner and I wanted to have a little staycation in the city and we found what we thought to be a cute, quiet hotel in union square that was affordable and aesthetically pleasing. We booked a Superior King Parlor Suite which is supposed to be equipped with lots of features including a pull out sofa, a bar, and of course, a king size bed. Upon check in we were met with the WORST customer service experience I have ever witnessed. The hotel employee was so cold and unfriendly for quite literally no reason. The 10 minutes spent checking in was awkward and incredibly uncomfortable for my partner and I. When we got to the room we immediately realized we were in the wrong room. All the features included on the original suite we booked including a king size bed were not in the room we were put in. Imagine how uncomfortable we felt going to tell the hotel employee that just treated us like we were trash that we were in the wrong room. We told the hotel employee that we were positive we were in the wrong room and they insisted we were in the right room. We showed them our reservation booked with the Superior King Parlor and they repeatedly told us we were in the right room. We tried to make the best of the situation by staying in the room for the evening and hoping to talk to a different employee in the morning about a refund and our situation. The room we were placed in was average at best... however, the water took 8 minutes total to get hot, the wallpaper was pealing off everywhere, the room was the size of a shoebox and we had a queen bed instead of a king. At this point my anxiety was so bad and I was so frustrated with the employee that I just wanted to go to bed. My partner and I were sleeping and at 12:55 AM someone tried to enter our room and scared the living hell out of us. We immediately woke up and yelled at whoever was opening the door and they slowly closed it without showing their face. My heart was in my stomach and we were both freaking out. About 5 minutes go by and someone rang our hotel phone and we answered and they asked "who are you"? My partner answered and said who we were and the hotel employee responds and says "you are in the wrong room." WOWWWWW. Shocker. Insanely shocking. So surprised. She asked if we wanted to move rooms it was 1:00 in the morning and my partner and I had just gotten walked in on. We declined and expressed how inconvenient and unprofessional this was and hung up. We wrote an email to management about our experience. When we went to check out in the morning there was a new employee at the desk we told them what happened to us and they apologized and told us that they forwarded our email we sent to management. We asked them if there's anything they can do in the meantime since we have no idea when we'll hear from management and what a surprise, they said there was absolutely nothing they could do. At this point I just laughed because I truly have never experienced such comical, immature, and insanely unprofessional customer service in my life. This is a warning to all potential customers, do not stay here. And if you live in SF, I would have rather stayed in the Tenderloin for comparison. There is not a single thing in the world that could make up for this traumatic experience. The SFMTA are more friendly than these people. Do not stay here. read more

My boyfriend and I stayed at this hotel for 5 nights I'd-September 2022. We got to the hotel around 1:30 pm and they let us check in early with no extra fee, which was nice. This is an old hotel, but an attempt to make it look "British" in the lobby was made, with Union Jack headrests on the chairs and a full-sized English phone booth were both kinda cool. There were also games in the lobby, books you could read, a pool table, seating with tables, and free ice water which was nice. There is only one very small elevator in this hotel and a couple times, it took forever to get up to the 8th floor where we were staying - thank God it never broke down though. We booked a room with a queen-sized bed and the room was TINY - even for one person. The bed, however was comfortable and there were no bugs that I saw in our room. The bathroom was tiny as well, with no counter space to put your stuff and the closet was small and hard to move around in. The only climate control in the room was either you use the ceiling fan, or you don't. We didn't hear too much noice from adjoining rooms, so that was good. The TV was on the small size and the remote control sucked and barely worked so we had them replace the batteries but the remote STILL sucked. The shower was okay and amazingly, the water pressure was better than it was in the Westin St. Francis hotel I stayed in last year. There was also plenty of hot water. One day, they did not clean our room at all which was disappointing. Also there were some plusses to staying here, due to the room size, lack of amenities, only one elevator and sometimes rude staff, im giving it 2 stars. It was very claustrophobic in the hotel room - disappointed but at least the room seemed pretty clean, there were no cockroaches or bed bugs like other people complained of. It was Meh at best. read more

Very nice lobby and cute hotel with some charm. The room was what you need: a bed, and bathroom, but I was NOT happy with the extra fees. Specifically, the extra $20 amenity fee is ridiculous, just for the "pleasure" of using wifi and *maybe* a cup of coffee IF they set it up before you have to checkout in the morning. $20 is the most expensive tea and 2 hours of internet I've ever been charged for. In my opinion, I should NOT be forced to pay extra to use their wifi when I'm already paying $200 a night for a bed. My advice: read the fine print, and be ready to pay more than the price listed for the room. read more

The worst! Stayed at King George 20 years ago and decided to stay again inn 2024. The King George changed ownership and it's all for the worse. The hotel is cramped and not very clean. Soap dispensers empty, etc. Woman at desk was incredibly rude. We stayed on Thursday and Friday with a reservation to return on Sunday after a trip to Healdsberg. On their website they say one of the perks is that we could leave our bag. The desk clerk told us no problem. When we checked out another woman refused to do so. We explained that we were returning the next day. The women, possibly named Olga was incredibly rude, so we left went to Healdsberg and returned on Easter Sunday to fine our paid for reservation cancelled with NO NOTICE from King George or Hotels.com. What a nightmare. No one should be subjected to this kind of treatment. All because (Olga) (in her miserable life )her job provides her with a bit a power she needs to exert it. read more

Stayed here for a couple of nights, like other reviews, nice lobby. Room: Was okay, nothing fancy. As far as cleanliness goes, could be cleaner. Hair in the tub, windows absolutely dirty, didn't want to touch it. Room was small. If you're just looking for a place to sleep, it's okay, but for the price, probably look elsewhere. They also charge $20 amenity fee. Customer service: Upon checkin they asked for ID's even for the individual that didn't book the room which I found odd and the lady at the front desk could not explain why. We saw other guests check in and they didn't ask for the ID of the person that didn't book the room. Also, when we had arrived early, the lady at the front desk kept pushing that if we checked in early, there's a room available for $50 but cannot guarantee we can check in early. We communicated that we had called and was told we can check in with no extra charge at 2 pm and she kept saying there's no guarantee but you can pay $50 and check in now. We declined and just left our luggage. We were also very cautious because of the theft review. Hotel rooms could use some updates. read more