The Aqua Doctor LLC Highly Recommended! Noto Bene! Pool owners --- this review is important to you if your pool cavity has collapsed and requires repair. If you're a pool owner and live in the low country area of South Carolina and Coastal Georgia, you may discover the walls of your pool cavity in a state of collapse one day in the future. Telltale signs of a disintegrating pool cavity are torn liners with protrusions from the side walls or clumps appearing under the liner. The causes of this condition can be many, but generally, heavy underground water flows that stem from rain, a presence near a body of water, or other conditions could cause fissures in your pool cavity. The Bad News Here's the bad news -- very few pool service companies in the low country area can fix these problems using in-house talent. They'll contract out the work and charge you big bucks for repairs if they take on such a job. How can you identify these "regular" pool service companies? Just look for the "fancy" pool service stores with the slick brochures inside and sparkling full-window or standup placard ad boards on the outside. These companies will install liners and balance the water in your pool, and that's their primary "expertise." They'll sell you anything and everything related to pool usage: rafts, floats, game setups, chemicals, spas, and more. What most of them cannot do is repair a collapsed pool cavity. The Good News The good news is there is a specialist in the low country area who does only pool cavity repairs. Per his testimony, he's the guy the pool service companies call for training or to whom they contract out work. He's Mickey Snelling -- the Aqua Doctor LLC. This company is an all-American small business run by a veteran who cares about quality work for a fair price. Why call your local pool service company when you can cut out the middleman and call the expert who does nothing but pool cavity repairs? If you call your pool service company and they take the job, they'll add on their markup and may hire the Aqua Doctor to do the work anyway. If and when your pool cavity needs repair, you'll want the job done right. Doing a job right the first time and every time is the Aqua Doctors specialty. If you hire your local pool service company it's likely you'll get the cheapest per hour worker they can find do to the job with little regard for the cost and quality of work to you. I speak from experience. I hired a local area pool service company to install a new liner in my pool. They saw the pool cavity walls' protrusions and then incorrectly measured my pool by reversing the shallow and deep end measurements BEFORE ordering the liner. I didn't know about this liner mismeasurement until later when I hired the Aqua Doctor. The Pool service company charged $2440.00 for a liner that cost $950 from the manufacturer. They later claimed the markups were necessary to offset the cost of insuring their work and the liner (the latter was already warranted by the manufacturer: Tara). The pool service company pulled out the old torn liner, noted the state of the collapsed pool cavity walls again, and emptied the pool to prepare to install the new liner. They then complained they could not fix the cavity as the composition of my pool (an 1990's era vinyl and particulate wall type) was not in line with their skill sets! Ironic, isn't it --- when they knew at the time of measurement the pool walls were in a collapsed state? Their solution? Install the new liner to hold what was left of the pool cavity and charge us the total price of $3900+ for work not done! Then, it would be up to us to hire a separate contractor to fix the cavity for thousands of dollars! I refused to pay the total amount. The matter is subject to litigation at the moment. Recommendation: Avoid the middleman and the hassle of dealing with incompetent, greedy pool service companies and their markups as they send you their oft-times less than competent hourly rate workers. Call or Email the Aqua Doctor directly. You'll get the job done right for a fair price. But be prepared to wait in line: the demand for his work is unending. Email: aquadoctorsav@gmail.com Phone: 912-547-1828 (cell) Contact: Mickey Snelling read more

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If you need your pool repaired or liner replaced do not give him any money up front.... I did... last August... Has not completed any work. Probably never ordered the liner he said he ordered. Has not returned my money. read more

Thank You Mickey you did a great job finishing our pool. The company that started it was paid in full an would not show up to finish it, after 4 months we had been told about you, That was the best thing we did . You had our pool done in 5 days and the grandkids had been waiting and pool time was on. Thank You and your guys, very nice polite and knew how and what to do to get us in our pool. Yes going to court with other company. Buddy & Shirley Deal Guyton , Ga read more

If you need a pool liner replaced do not give him any money upfront which I did last December 2021. I was told at the time the deposit would be used to order my liner. I was also told he would install the liner in February. I had weekly calls to get the status update and nothing but excuses for the delay. I was finally told in April I was 4th on his install list and should be no later than 2 weeks away. I was finally done with the excuses and delays in July and demanded my money be returned. I gave him until August 9 to return my money and have not heard anything or received my money back. I am now in the process of getting my lawyer involved to get my money back. I can't believe someone would think it is alright to take money from someone and not return it. I am out $2,125 dollars and no one else should have to lose their hard-earned money. read more

Gave him a check last October to order a liner and have it installed by mid December. Have had every promise made and nothing in return. We lost a whole swimming season due to empty promises. Do not give him any money upfront. Currently taking legal action. read more