What an amazing company…read more Let me explain my experience before Year Round and what led me to Year Round Pools - I arrived to my house, unannounced after rental season, and found my pool water cloudy, sand on the bottom and a leaky filter cap which the service guy ignored. I immediately called my previous pool company and they told me the water was not cloudy (it was me), a dirty bottom is normal and they tried to fix the cap with silicone and if that didn't work we might need a new filter. It didn't work and it would take 4 days to come back out to check it again. I immediately called Year Round Pools. They said somebody would come out, and would try next day but couldn't guarantee it as it was late in the day. Well, first thing the next morning, John came out and replaced a simple O ring that fixed the problem. He was efficient, helpful and took the time to explain and answer all our questions. That was it for me. I called Year Round back and asked for estimate for services. They came out the very next day, sent a quote and we signed up. That very day, they came out to test the water and lo and behold, it was cloudy because the previous company did not maintain the right chemicals (so I'm not crazy Ray). Mind you, I didn't mention the cloudy water to Year Round because my previous pool guy told me I didn't know what I was talking about. When Year Round got back to us, same day, with the issue, a quick Google search confirmed the issues they identified do indeed create cloudy water. So now it was confirmed. Now Year Round is fixing it. Their communication, customer service and expertise is exactly what I was looking for. I now have the confidence, whether I'm here or not, that I have professionals taking care of the pool proactively, efficiently and to the highest standards. I can't tell you the peace of mind it provides owners who are not always here. From maintenance, to service to customer service, I highly recommend Year Round Pools.

Our neighbor, long time Year Round Pool customer recommended we call. We are new customers with…read moreolder spa pool for Year Round Pool. We needed a pool filter pump service and Year Round hit a home run. From the initial phone call requesting service, to the on-site inspection, subsequent estimate, and completion of the replacement pool filter pump - we are totally satisfied. Professional, friendly, efficient, and fair priced describe Year Round Pool customer experience. We are so satisfied with the quick pool filter pump replacement we have solicited a pool renovation estimate from Year Round Pool also. We look forward to working with this local pool company.

Ariel of Coral Pools is awesome! We are very happy with his service! He is very responsive and has…read morealways followed through on everything we've asked. Highly recommend this pool service!

Ariel was prompt and efficient. Very knowledgeable. Very honest with his ability much appreciatedread more

Premier is very dependable and always leaves my pool balance and looking great every time!read more

We are new to Savannah and did a lot of research on which company to use to build our pool. We…read morecould not be happier. The most important thing for us was understanding the process and timeline. John from Premier Pool communicated every step in the process, they finished ahead of time and the workmanship is impeccable. We can't say enough, and we have also enlisted them to take care of the pool and that service is a good as the building of the pool. Great company, wonderful people and an excellent product.

I would highly recommend your company! Ivan Tesch is very professional, helpful & kind! I am…read moreblessed he was the one who came out to find my leak and will be the man who fixes it! You have a valuable employee in Ivan!

Never got a response from them. I sent a request about 3 weeks ago. Very disappointed.read more

What a JOKE! Now I'm rating your Customer Service Team and Resolution Liaison which Leslie's left…read moretheir phone number a 1. If I could, I would have made it a zero. See below. Your Customer Service Team didn't do one thing except put me on hold twice and keep me waiting for over 15 minutes. Do you have a transcript of the Call? The person I talked to said, "Thank You For That", over 20 times and did absolutely nothing to resolve the issue. I spent $167.92 on May 12th. One of the products I purchased was defective and clogged my Skimmer and Filters twice. The first time I used the product as instructed, I went back to the Leslie's Pool Store and complained about the product and your employee made me feel like I did something wrong, was rude and talked down to me. I brought the product back home and let my professional pool company try the chemical (INSTANT POOL WATER CONDITIONER - Product # 18831) and the same thing happened. It's not me, it's the product. My next negative review will be about Leslie's Customer Service and Complaint Resolution Liaison. From Your Store in Savannah, GA, #456, Ticket XXXXXX I spent a total of $167.92, Initially when I returned to the store, I was only going to ask for a RETURN or EXCHANGE. Now I am asking for the entire charge refunded due the defective product, rude customer service at your store, all the time I have spent on the phone and emailing. I need someone from your corporate office to reach out to me if you cannot do anything.

What a joke. James Dunn could care less about customer service…read more I ordered o rings for my pump to be shipped to my house 4-2-18. I got them today 4-23-18 I was suppose to have them in 5-7 days and I had to go there to get them only after I called to find out half the order got shipped and not to me. Their follow up sucks Their communication skills are that of millennials. Which resulted in me being late to two meetings. I will be going to the local guys from now on!

For decades I have had swimming pools, built and maintained by professionals, not always with good…read moreresults. Aging problems of my current 30-year-old pool have resulted in leaks and poor appearance and have been treated, often unsatisfactorily. Savannah Pool Services was highly recommended to me by an out of state manufacturer and distributor of swimming pool equipment as a top choice in this area of the United States. SPS outlined proposed choices and solutions clearly during multiple consultations. Replastering, retiling, and plumbing repairs were completed and the pool is now better than new. Since contract completion the company owner, William Ferrelle, has returned promptly at my request to answer follow up questions and has even provided additional service without further charge. No professional can be recommended more highly.

From the owner: Savannah Pool Services, LLC of Savannah, GA, specializes in the construction of custom-built…read moreresidential & commercial in-ground swimming pools. Since 2012, we have been serving the residents in and around Savannah with high-quality pool services. If you have been dreaming of owning a pool or turning your backyard into an oasis, we can help with a variety of expert services. With the summer months approaching, now is the time to turn your dream into a reality. Give our experts a call to discuss a plan for your yard. We work on any project, large or small, and are licensed and insured for your protection. Free estimates and consultations are always offered.

over priced pool company. The worst techs that do not…read moreknow how to fully do their work and half ass the work and diagnosi. I definitely would recommend another pool company. The service lady is very rude and thinks she knows it all. in fact, she's wrong. O had past issues with them servicing my pool when it has a equipment problem. Until, they can make a difference I will not be a customer anymore.

My experience with Pride has been positive for the most part. I live in South Carolina. I am…read morepleased with the construction of my pool and with the service post construction by Charity, Ryan and Corey. Alex, the owner, is a good person and we worked out issues that arose from interactions with subs and my towns building department. I would recommend using Pride in any place it is licensed. My only caution to you as customers is to understand permit and inspections required and who is doing what so you don't wind up not having a CO from your town. Pride gave up its license in South Carolina and post completion it was left to me to resolve final inspections and approvals. it was not fun. I still use Pride for maintenance.

Jonathon and crews did a phenomenal job! The entire process (model, permit, etc) was under 4 monthsread more

We interviewed for pool companies and decided to work with West Bay. It was a great decision! Our…read morepool and decking came out great. The communication with my wife and I was excellent. There are many steps in building a pool and involve several vendors to coordinate. Jonathan made all of this very easy for us and reminded us promptly when to have things done. When comparing to other pool companies and friends that have built one, our experience was a lot better!

Our acrylic tub cracked on the front lower right area. Julian came out to repair it. We experienced…read moreexcellent customer service and an outstanding quality repair. He explained what he was going to do before starting and what to expect. When the repair was completed he showed us the final product, reinforced what he did, had us inspect the work to assure our satisfaction, and reviewed proper care of the tub and surround. It was amazing that you could not see where the repair was made! Great work Julian. I will certainly contact you with any future repairs we may need.