This is a great place for my special needs kiddo, who has sensory issues!! There is tactile play…read more(sand & water), heavy movement (playground and cars) and then calming down items (swings and circle go around). The staff has always been kind and helpful! I have never felt judged as a parent or out of place here. The homemade mac and cheese is yummy too! We drive from Batavia, NY to come here often in the winter. We love this place and wish they would open one in Batavia! :)

Decent indoor playground in Henrietta near RIT…read more Located in a warehouse-like building with tall ceilings, it's got a large pirate ship themed play structure in the middle. It also has a large bounce house, a small bicycle course, a foam block area, a sensory bin gem section and a pretty impressive water play area. I think the water play area was the most impressive part of the indoor playground. It was also nice to have a cafe in the middle with plentiful seating and a decent selection of kids snacks and foods (pizza, grilled cheese, sandwiches). Pricing I think was comparable to other indoor playgrounds, except they made me buy socks which was a bit annoying (I guess you can bring your own, but my girls were wearing sandals). It was about ~ $45 dollars for 2 kids, but unlimited time and I believe you can exit and come back later (which is another plus). Overall a good option on a rainy or snowy day to let the kids blow off some steam. My girls weren't THAT into the water play section, so I would probably be better off just going to the Strong Museum where we have an annual pass and has more activities.

Well maintained. Great for rainy days or getting some energy out. I typically take my kids once per…read moretrip visiting the grandparents.

This place is the holy grail for indoor children activities. $5 entrance fee for my daughter and I…read moreto spend as long as we want, and SO much to explore and do! She is 2 years old and everything here is a hit with her, she can spend hours living her best life with all kinds of toys and hands on activities. The little wegmans shopping area is fantastic! Absolutely adore this place. Staff has always been friendly, there seems to always be a bunch of other kids for my daughter to mingle with. Last time my daughter was having a typical toddler meltdown because we had to leave (they close at 1pm) and one of the employees suggested she take a book from the shelf with her to help the transition of leaving. We didn't take one, but that was so thoughtful of her and I really appreciated it. I have nothing but great things to say about this place! :)

Climb and Play Cafe is literally the best play place for toddlers !! My family loves climb and Play…read moreso much we have had my son's last 2 birthdays there. What I love about them is that they my toddler has access to toys and activities that are on his level with out me having to worry about big kids being too rough. There is a nice couch area for adult and they offer food, coffee and other snacks. Birthday parties are a decently priced and they recently got a separate party room where you can bring in your own food and drinks. I've brought my lil one just and hang out and we both had a ball. We will continue to come back here again and again !!

I'm very disappointed with the service here. As a nanny, I used to bring all of my children to this…read moreplay space regularly, but after one recent experience, I will never return. They were not open on time, which was already frustrating especially with a child who's been wanting to go there since 7 AM but when I reached out for a schedule update, the response I received from whoever manages their Facebook account was extremely rude and unprofessional. There's no excuse for treating customers that way. Consistency and kindness matter, especially in a business geared toward children, and unfortunately this place fell short on both.

DIRTY- FILTHY- DIRTY!!! I hate being this person but man is this place gross. Every time I've…read morecome here it's been a weekday morning. They open at 10am and I'm usually here for two hours. They open their doors at 10am and the floors are filthy. The carpets are filthy. The bathrooms are filthy. The area near the lockers....filthy! Arcade area.... Filthy. Tons of garbage, tons of wads of old gum....... No one cares in this place. Why??? Probably because the staff consists of a bunch of young kids on their cell phones. Never have I seen the staff members leave the front desk. Never see them walking around keeping an eye on patrons.... Or caring about about the garbage and dirtiness patrons encounter. I might expect some of this filthiness on a weekend when you're jampacked with parties and kids off from school.... But Tuesday-Wednesday-Thursday..... best get to cleaning please. I think Nova in Greece gonna give you a run for your money.

The best trampoline park ever! There are many other parks in the area that are opening up, like…read morenova, and this other one that they're building in Henrietta, but this is still by far the best one that I've ever been to. Sometimes we'll go in the evening and barely anybody will be there and we'll have the entire place to ourselves.

What better place to have a birthday party than friendship village! My daughter had the best time…read morewith all of her friends and the staff there were so helpful with any needs we had. Everything was cleaned and ready for the kids to have fun. We can't wait to go back.

This is what Hamburg has needed!!! I am so thankful there is a place for kids to play AND host a…read moreparty at a reasonable price. We recently hosted my daughter's birthday party here. Brandy the manager was phenomenal at making sure we were taken care of. The place was very clean, and the toys and equipment were clean and in good condition as well! My daughter said she had the best birthday ever. We can't wait to go back.