Great place. Vince was super helpful. Recommended by oil change guys up the street and when the…read more2002 Camry needed some fixing I decided to stop here. Glad I did. Knowledgable, honest, good price. Will keep going back and now will start going for tune ups instead of the dealership.

My husband bought a car off of them 2 months ago. He didn't drive it more then 6 miles and it broke…read moredown. When he went back to talk to the owner of the car and shop he was basically given his card and told "good luck" since then we have had to dump as much into the car as we paid for it 3,000$. I know buying a used car is risky but we felt like he had done an excellent job on my car and he was a mechanic that he was trustworthy..... couldn't have been more wrong. I wouldn't do business whit this man ever again and hopefully this review will save someone from making the same mistake we did.

I have attempted to get an oil change on 3 separate occasions and different times of the day. I…read morenever been there before and thought it was a nice place to visit. They offered Free WiFi and Free coffee while you wait. I had a coupon for a $17.95 Full Service oil change. They have a 8 car garage and only 2 cars in it. and the 5'6" guy who looks in his mid 50's, maybe arabic. Tells me to come back at 8:00 am to use the coupon and even then, I get the brush off over the coupon. They have these NAPA coupons on the http://valpak.com as well as the http://www.napaautofarmi... websites. They offer coupons for Free AC Inspection & Brake Inspection w/ approved repair. If he had an issue with accepting the coupons, why does he advertise them on a monthly basis. It makes no sense!! They are losing several money paying customers because of this guy whether he's the owner or a worker, Not to mention pissing them off. I wanted to give these guys a chance and each time they have turned me away! I even offered to get an oil change, tire replacement. I won't be back! Just to let you know this store has 2 yelp listings at the same address, **** UPDATE **** July 10, 2013. I decided to contact NAPA corporate office to report this matter to them and they stated "All Michigan NAPA locations are independently owned and operated by franchisees and they have the option to not accept NAPA coupons even if it has their own store address on it. The corporate office didnt seem to care either. Don't expect to receive any good service from this company.

Excellent Service Friendly people Lou &Peter and their Crew Fixed my car the First Time when Other…read morecompanies Failed and Charged me exclusively Can't say Thanks Enough!!!!

The business isn't the same since the owner Art sold it several years ago. You can tell by the…read moreolder reviews vs. the reviews in the last couple years. I no longer take my vehicles there and either do my family members. There are better shops in the area that we prefer. Newer owner just doesn't run it like a true mechanic.

These people are liars I took. My equinox into Tuffy for a full service synthetic oil change,…read more vehicle inspection, and tire rotation. . I called the next day at 3 PM to see if my car was ready and they said about 10 minutes. I picked it up and went home. I noticed that the tire rotation had not been done when the woman behind the counter lied to me. The reason why I know this is because I removed the air cap from the passengers rear tire when I got home. I noticed the same tire was in the rear, and I called and notified them. They told me that sometimes they go side to side instead of front to back. I told him that neither had not been in touched. Also, none of my fluids were topped off as my add fluid for the window light was still on. In the morning the next day, I went to Belle tire and paying them to do the rotation and check my fluids during the inspection. They showed me my cabin and air filter which were filthy and should've been pointed out if Tuffy really did an inspection. I've been going there for the past three years never a problem Tuffy now lost me as a customer and their ethics are horrible. I keep my car impeccable, and don't even know if the oil was changed. Never again and you should be ashamed to yourself.

My son's car was in an accident and some extra work was needed outside the scope of what was…read morecovered under the insurance claim. Victor was so great helping us and providing us a very competitive price to fix the extra work. He was kind, responsive to my questions and an all around pleasure to deal with.

from the time i brought my car in for an estimate after an accident, to the time i picked my car up…read moreafter repairs, my experience was nothing but great here. my husband and i dealt with victor (the manager) the entire process and he made sure everything went seamlessly. not only did they do an amazing job on my car, they did it quickly and i appreciated that. it's hard to come by good service these days, especially when it comes to getting your vehicle serviced anywhere. not to mention, my car was SPOTLESS when i got it back! my floor mats were completed cleaned and everything was wiped down. you guys have no idea how great this made me feel after dealing with a crappy situation after the accident i had. i had already planned on getting my car detailed elsewhere, but after this i did not even have to. i recommend this place to anyone who needs body work done on their vehicle!

These guys make me actually LOOK FORWARD to getting work done on my car, no joke. They are…read moreextremely likable, which is weird in a mechanic, right? Of course, they have all the other chops, too. Here's the skinny: -EXTREMELY knowledgable on foreign collectibles AND everyday drivers. -Can do everything the BMW dealer can, at a fraction of the price per hour -Real human beings to interact with regarding scheduling, pricing, and service. They love cars and they love making owners happy. No fancy shmancy cappuccino / bagel station to recover costs on. (ahem, BMW DEALERS) -They work on an assortment of collectible "weekend" cars so there's always some eye candy to check out while you wait. -Pricing can't be beat -Extremely honest. They always show you exactly what needed to be done, and are good at coaching you through any decisions needed. -They will work to get you in and out at a time convenient for you. Despite being 30 miles away from us, these guys have been the exclusive shop for our '96 Volkswagen Cabrio and our '04 BMW X3 since we moved to Michigan. In fact, I don't think I would still own a BMW if I didn't have these guys to work on it. :)

Automotive Techniques was our go to service provider for our European vehicles for a number of…read moreyears. Dave was our primary, and only contact, and he certainly ran the shop and specifically the front office. Results were typically very good. For myself, I recommended Automotive Techniques several times. After not requiring their services for a few years, I returned last year with my son's car. To my surprise, Dave was not there. In fact, no one was at the front desk. I had to find someone in the back room where 2-3 folks were watching TV. I asked, "Is Dave here?". The response was, "Dave is gone" (with a chuckle). Turns out, the gentlemen who provided an update was the owner - someone I had not met for the 15 years. "Finding" someone in the shop became the standard, as no one sat at the front desk. Moreover, it later seemed there were limited customers coming in. Which, I later did not find surprising at all. This was start of an amazingly frustrating experience which was supposed to start with a simple diagnosis of a power failure problem. Front desk was piled with paper and in disarray. Looking back to the rear office - same. Before Dave left, they switched to a new system to run the shop service operations. Because the previous customer data was not moved to the new system, there were 2 systems to look up past service for history and a new system for new service. It was clear the owner did not really know how to operate either system. He could not answer any of my questions and got frustrated quickly, waving off any inquiries. He told me to "come back" the following week to book an appointment because the entire shop was leaving for a conference. (And it was clear he did not have a handle on how to book appointments). A bad decision on my part, I did come back hoping the service would still be positive despite initial impression. Got the appointment while the owner tried to fumble through past maintenance records to determine anything else needed or problem history. After 2 days, they could not diagnose the problem I brought the vehicle in for. To me, there were not trying at all. They found another problem that they choose to focus on because it was obvious and easily fixable. The springs. I actually had to offer to drive the vehicle to try and replicate the problem because they gave up. I authorized the springs. Took 2 days to receive them for some reason. Car has now been in the shop 4 days - nothing done. Then, they could not find the wheel lock in the afternoon (they never bothered to look in advance or ask for it). I tell them it is in 1 or 2 places. They cannot find it. I come to the shop. I find it almost immediately. In the glove box like I told them. Because of the delays trying to find the wheel lock, they cannot complete the work until next day. In the end, I made probably 4 trips to the shop. Spent all kinds of time supporting the efforts on my time. They did not address the primary problem. Vehicle was in the shop for 5 days plus a weekend. Received the full bill of course for the springs and attempting to diagnose the power failure at $175/hour, no discount for all the troubles. Not even an apology or acknowledgement. Certainly an apathetic attitude throughout. Might be a technical genius when it come to fixing car, but certainly could use some assistance in running a service operations and being attentive to customer service. Needless to say, found another provider and very (very) happy with them.

I appreciate the fact that this place is open Sundays. Derell (I hope I spelled his name correctly)…read morewas very helpful and nice. They were also pretty fast.

The employees there were very professional and fixed my tire for me on a Sunday so I could make it…read moreto work the next day. I really appreciated their help. They did a great job!

First time here. Much better than the last two places I tried for an oil change. Excellent…read moreattention to detail. Very friendly. Quick service. Will definitely be back. For an oil change, just pull in, turn left and follow the signs.

Very quick and easy. Better price than most of the other places too…read more ---------------------------/----//-------

Too Pricey! They charge $140.00 for an inspection, EVEN IF YOU GET THE WORK DONE! They quoted…read more$740.00 for work that I got done at another reputable auto repair for $225.00.

I have been a customer of Hal's (both locations) for nearly 25 years. I have always been happy with…read morethe quality of their work and their fee structure. I recently had some problems with the rear differential of my 2017 Ford Edge. The crew at the 7 mile location were able to evaluate my problem, locate appropriate parts, implement the repairs and get me back on the road in less than 3 days. I highly recommend Hal's to anyone that owns and operates an automobile