A short while ago my back up camera died. Took it to the dealer and they wanted over $1000 to fix…read moreit, said it was a 4 hour job. Took it to Barry's and was fixed for only $400 which included only one hour of labor. I had other work done at similar savings. As long as I own a vehicle, not under warranty, Barry has my business. Honest beyond a doubt. I give the business a solid 5 out of 5 and more if I could.

I thought I might have a exhaust leak and/or a bearings problem, and figured it was ready for an…read moreoil change. After checking everything, I was told it didn't need immediate attention, and was still safe to drive. Mo, Frank and Berry have been my mechanics for at least 20 years, and I totally trust them. As an older single woman, I know they will never try to "fix" things that don't need fixing, while making sure my van stays in the best shape possible. Their prices are very reasonable, too. Their main policy is honesty, and good work!

Very nice guys. Extremely polite and friendly. Did a pre-purchase inspection for us and gave us…read morelots of helpful info.

Went into Chuck's awhile back to see John, and (like others) was surprised to find that Alex was…read morerunning the joint now. I do NOT understand the poor reviews. Alex has been nothing but friendly, personable, helpful, kind, honest, and affordable. I had my car into the dealership recently for a recall and they pointed out that my brakes needed replacing. Of course I said NOPE I'M TAKING IT TO ALEX! :) He has been taking excellent care of my family, from oil changes to brakes to repairs... he's fair and fun. What more could you ask for?

These guys make me actually LOOK FORWARD to getting work done on my car, no joke. They are…read moreextremely likable, which is weird in a mechanic, right? Of course, they have all the other chops, too. Here's the skinny: -EXTREMELY knowledgable on foreign collectibles AND everyday drivers. -Can do everything the BMW dealer can, at a fraction of the price per hour -Real human beings to interact with regarding scheduling, pricing, and service. They love cars and they love making owners happy. No fancy shmancy cappuccino / bagel station to recover costs on. (ahem, BMW DEALERS) -They work on an assortment of collectible "weekend" cars so there's always some eye candy to check out while you wait. -Pricing can't be beat -Extremely honest. They always show you exactly what needed to be done, and are good at coaching you through any decisions needed. -They will work to get you in and out at a time convenient for you. Despite being 30 miles away from us, these guys have been the exclusive shop for our '96 Volkswagen Cabrio and our '04 BMW X3 since we moved to Michigan. In fact, I don't think I would still own a BMW if I didn't have these guys to work on it. :)

Automotive Techniques was our go to service provider for our European vehicles for a number of…read moreyears. Dave was our primary, and only contact, and he certainly ran the shop and specifically the front office. Results were typically very good. For myself, I recommended Automotive Techniques several times. After not requiring their services for a few years, I returned last year with my son's car. To my surprise, Dave was not there. In fact, no one was at the front desk. I had to find someone in the back room where 2-3 folks were watching TV. I asked, "Is Dave here?". The response was, "Dave is gone" (with a chuckle). Turns out, the gentlemen who provided an update was the owner - someone I had not met for the 15 years. "Finding" someone in the shop became the standard, as no one sat at the front desk. Moreover, it later seemed there were limited customers coming in. Which, I later did not find surprising at all. This was start of an amazingly frustrating experience which was supposed to start with a simple diagnosis of a power failure problem. Front desk was piled with paper and in disarray. Looking back to the rear office - same. Before Dave left, they switched to a new system to run the shop service operations. Because the previous customer data was not moved to the new system, there were 2 systems to look up past service for history and a new system for new service. It was clear the owner did not really know how to operate either system. He could not answer any of my questions and got frustrated quickly, waving off any inquiries. He told me to "come back" the following week to book an appointment because the entire shop was leaving for a conference. (And it was clear he did not have a handle on how to book appointments). A bad decision on my part, I did come back hoping the service would still be positive despite initial impression. Got the appointment while the owner tried to fumble through past maintenance records to determine anything else needed or problem history. After 2 days, they could not diagnose the problem I brought the vehicle in for. To me, there were not trying at all. They found another problem that they choose to focus on because it was obvious and easily fixable. The springs. I actually had to offer to drive the vehicle to try and replicate the problem because they gave up. I authorized the springs. Took 2 days to receive them for some reason. Car has now been in the shop 4 days - nothing done. Then, they could not find the wheel lock in the afternoon (they never bothered to look in advance or ask for it). I tell them it is in 1 or 2 places. They cannot find it. I come to the shop. I find it almost immediately. In the glove box like I told them. Because of the delays trying to find the wheel lock, they cannot complete the work until next day. In the end, I made probably 4 trips to the shop. Spent all kinds of time supporting the efforts on my time. They did not address the primary problem. Vehicle was in the shop for 5 days plus a weekend. Received the full bill of course for the springs and attempting to diagnose the power failure at $175/hour, no discount for all the troubles. Not even an apology or acknowledgement. Certainly an apathetic attitude throughout. Might be a technical genius when it come to fixing car, but certainly could use some assistance in running a service operations and being attentive to customer service. Needless to say, found another provider and very (very) happy with them.

I have attempted to get an oil change on 3 separate occasions and different times of the day. I…read morenever been there before and thought it was a nice place to visit. They offered Free WiFi and Free coffee while you wait. I had a coupon for a $17.95 Full Service oil change. They have a 8 car garage and only 2 cars in it. and the 5'6" guy who looks in his mid 50's, maybe arabic. Tells me to come back at 8:00 am to use the coupon and even then, I get the brush off over the coupon. They have these NAPA coupons on the http://valpak.com as well as the http://www.napaautofarmi... websites. They offer coupons for Free AC Inspection & Brake Inspection w/ approved repair. If he had an issue with accepting the coupons, why does he advertise them on a monthly basis. It makes no sense!! They are losing several money paying customers because of this guy whether he's the owner or a worker, Not to mention pissing them off. I wanted to give these guys a chance and each time they have turned me away! I even offered to get an oil change, tire replacement. I won't be back! Just to let you know this store has 2 yelp listings at the same address, **** UPDATE **** July 10, 2013. I decided to contact NAPA corporate office to report this matter to them and they stated "All Michigan NAPA locations are independently owned and operated by franchisees and they have the option to not accept NAPA coupons even if it has their own store address on it. The corporate office didnt seem to care either. Don't expect to receive any good service from this company.

Excellent Service Friendly people Lou &Peter and their Crew Fixed my car the First Time when Other…read morecompanies Failed and Charged me exclusively Can't say Thanks Enough!!!!

I had them work on my RV and it was awesome. Recently had them look at an alignment issues with my…read morePacifica wheelchair van, and they fixed it right away, and the cost was far less than I expected.

Harold's has been top flight for years. Five Stars. Honest, highly experienced, not overly…read moreexpensive.

They are operating in "motor city steel" building on 3565 Elizabeth lake road Waterford mi. They…read morefixed my 2019 edge that had non-working seat warmers. They fixed the seats for less than estimate ,and dealer estimate. Hard to have a car in Mi without bun warmers. They now work great. Angie the service tech writer is very personable.

They are experienced! They do quality work. They are reasonable value. They finish the job on time.read more

Great customer service. Very honest and helpful. They don't keep you waiting forever. I recommend…read morethem to all my friends.

I've used Ray and Mikes for 30 years , great service. I appreciate what they do…read more Hard to find Mechanics you can trust.

Excellent, trustworthy, and friendly service. Justin is always communicative and will explain the…read moreissues with your vehicle and the options available. Reasonably priced as well. This is hands down the best auto shop in the Plymouth-Canton area.

been bringing my cars here for a couple years now. unsure of how fair the prices are, but they're…read moreknowledge and honesty is priceless. they ll will tell you whether something's safe, or if you need to repair it now, or if u can get a couple moths out of it. and just super friendly overall.