This auto shop has been an immense blessing! Our family mechanic of almost 20 years retired a few…read moreyears ago and we struggled to find true and honest mechanics. As a female, I know how I have been scammed by mechanics. So I found true value in Christian Brothers Automotive-Peoria, Lake Pleasant Pkwy! I found this establishment via word of mouth from all the way in Michigan. Their reputation precedes itself. They are honest, knowledgeable, fair and they provide quality service. Tom, and the entire staff served with a smile. Overall, I would highly recommend this Christian Brother Automotive to anyone. We'll stick with them!

Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.

Jerry was awesome, he won't rip you off, he very knowledgeable and knows what really needs to be…read morefixed and won't up your price with unnecessary parts. He will be my personal mechanic for now on. I have a few more jobs for him. I picked his brain and he had the right answers. I recommend Raal's Roaming Wrench.

Needed a replacement alternator put in to my 2011 Cadillac and Raal's team got me in and out for a…read moredecent price! Completed the service within the estimated timeframe and gave the option to do the job at my preferred location (he's mobile). Will definitely bring my car back in the future!

I have been going to Scott Repmans shop for years because he is an all round awesome mechanic. The…read morenew shop was amazing great atmosphere OH and a thank you to all the guys working in the shop. We'll be back 1 Great People 2 Always truthful 3 AWESOME STAFF 4 Honest Pricing

They've always taken care of me here whenever my explorer needed service! Best shop in town hands…read moredown. Honest, fair, and true and great service :)

I brought my 2019 Yukon XL to Gemba Automotive expecting a clear and honest diagnosis, but left…read moreconcerned about the approach. I went in for a transmission that was shifting hard in automatic mode. After what was described as a diagnostic, Justin immediately recommended a full transmission replacement--without walking through other common, less expensive causes like control module or valve body issues. What's frustrating is that Gemba's own messaging says they focus on root-cause diagnostics, transparency, and avoiding unnecessary upsells: "We fix the root cause... No pressure. Just the truth." That wasn't my experience. I wasn't shown clear proof or given alternative options before being told I needed one of the most expensive repairs possible. After a routine oil change, I was also suddenly told I now need an oil pressure switch, which raises additional concerns - are they manufacturing problems to drive ticket value? I've since heard similar experiences from others being told they need full transmissions as well, which makes this feel less like a case-by-case diagnosis. I recommend getting a second opinion before committing to major repairs here.

Gemba Automotive was Allen's auto service before they changed ownership and service is not the…read moresame! As I picked up my vehicle and waited for 20 minutes for the tech to help another customer. When I got to the counter, he didn't even explain to me what was up with my vehicle he just charged me and gave me my receipt. Gemba employees need to give the same attention to all customers. Because it is evident that you do not treat all your customers the same. After asking if he was going to explain the work - he began to explain. I've been going to Alans auto for several years, and I didn't expect much of a change when Gemba became the new owners, but there's definitely a change. Luckily they did keep the mechanic which is a great mechanic. However, their customer service is undesirable.

Matt and Michael were awesome. Great service! They were very kind and were able to get me back on…read morethe road in a quick manner.

We bought a 2026 Hyundai Palisade Calligraphy here. I did my research before we went down to the…read moredealership. We worked with Alex Taylor, who took the time to find us the vehicle we wanted. The whole process went well right up until we got to finance. In finance, Jeff handled the paperwork. He processed it quickly, but toward the end he lied to us about the factory warranty. He said all the electronics in the car -- the computers and cameras -- were only covered for three years, and used that to push a 10-year/100,000-mile extended warranty for $4,000. I told him the factory warranty is 5 years/60,000 miles. He insisted it wasn't. We didn't buy the extended warranty. I called Hyundai afterward and confirmed the bumper-to-bumper coverage is 5 years/60,000 miles. I also found out you can buy the same Hyundai warranty from any dealer -- I found it for under $2,000. When we took delivery, both driver's-side wheels had curb rash, which was documented in writing on a We Owe form. I had to call five times before Maddison in customer relations got back to me. She told me the wheels would be repaired rather than replaced, and that there would be no warranty on the repair. They filled them and painted the rims to try to match the original finish. It's not a good match, and there are spots where the paint ran. Once Larry H. Miller had our money, we clearly weren't a priority. We love the car, but we'll be avoiding this dealership for future service and purchases.

These guys were professionals from my first phone call to picking the car up the same day. Very…read morefriendly and clear about what the cost should be and what they might be if it wasn't what they thought I will definitely go next time. I need car service.

The customer service here is the best I had the best experience here. They are honest and fast and…read morereliable which I love. Joey was the one working on my car and he did a phenomenal job. Jaden also was the best he was super nice and helpful.

I purchased a beautiful Lexus RX350 from Ali Zaidi. He was a dream to work with! First class…read moreservice from a first class guy!

I love how the OWNER replied just to make excuses. Josh, learn to take a loss. You guys, were…read moreoverly apologetic while you were struggling with my car after charging me, but now it's my fault? You all had my car back 3 times and I still took it home with the check engine light on. You didn't test far enough initially and failed one of your "valued" customers. I didn't nothing wrong but trust you. They probably get it right 9/10, but what happens when they mess up? Let his response be a note to the excuses you'll get when they are in the wrong. Spend your money elsewhere.

They were so wonderful! My Jeep was down and they took me right in and got the diagnostic done! Was…read moreup front and let me know it was going to take some time to get the part and get it fixed. I was fine because i knew I had good people working on it! Mark came and picked me up to get my Jeep! Everyone is so nice! Glad to have it back. I'll recommend any day.

Was not put back together right, missing part, had to take back. Hiring youngsters while the…read moreexperience is the owners who did not fix my car. Should of stayed with walleys in Youngtown

I pulled in Wally's shop on a whim a few years ago and I haven't used another shop since!…read more I can't say enough about everyone in the shop actually. Beginning with Karen, who is an absolute delight and very knowledgeable herself. To the mechanics who do an amazing job and keep contact with me the whole time. And then there's Wally himself. He will not fix anything that isn't broke even if you ask him to! He is honest, takes pride in his shop and gives an amazing experience every time. I hope they never close!!

Always very thorough & communicative! They always call/text to tell me what's going & what my…read moreoptions are. Very honest & trustworthy not to mention they actually fix the problem!