Let's start by saying what Valvoline is…read more Valvoline is a place for quick, convenient fluid maintenance. Valvoline is **not** the place I would trust for mechanical diagnostics or major repairs. I bring my daily driver here. Is it because I can't change my own oil? Nope. It's because sometimes convenience wins. When it's 115° outside and my Durango needs an oil change, I'm more than happy to let someone else crawl underneath it. The pricing can be a little steep, but that's the tradeoff. You're paying for convenience, and convenience usually isn't free. An oil change is about as low-risk and high-reward as automotive maintenance gets. I pull in, stay in my air conditioning for most of the visit, they drain the oil, replace the filter, refill it with synthetic, top off a few fluids, and I'm back on the road without getting dirty or having to clean up the driveway afterward. Do they try to upsell additional services? Absolutely. It comes with the territory. A simple "No, thank you" has always been enough, and they move right along. I honestly don't have much to complain about. I'm usually in and out in about 30 minutes, my vehicle gets what it needs, and I get to cross one more thing off my to-do list. Sometimes that's worth every penny.

I have been a loyal customer of Valvoline Instant Oil Change for a long time and have always…read moreappreciated the "stay-in-your-car" transparency. However, my recent visit raised several red flags that left me deeply disappointed with the service standards: ​Unusual Payment Pressure & Distraction: Mid-service, a technician abruptly came over and insisted I pay before the job was completed--something I have never been asked to do here before. Instead of simply running my card, he insisted I walk over to the point-of-sale machine. It felt like a deliberate tactic to pull my attention away and distract me from watching the work being done on my vehicle. ​Coupon Confusion & Runaround: Initially, a technician claimed my $25 coupon wasn't valid. After searching on my own, I found a $15 coupon, which they accepted. Later, I checked the terms of the original $25 coupon again and realized it was valid after all. I had to contact corporate customer service separately to get my bill adjusted. ​Overfilled Oil Pan: To top it all off, I was later informed that they had overfilled my oil pan, requiring them to correct their mistake. ​The core appeal of this business model is being able to watch the technicians service your car right in front of you. Pushing customers to pay early and distracting them undermines that trust. Combined with billing hassles and fluid errors, this visit fell far short of expectations. I hope management addresses these procedural issues.

This is a newer Cobblestone opened in West Valley. The offering from Cobblestone is pretty…read morestandard, so nothing surprising here. Nevertheless, being a newer facility, I think the equipment is working out pretty well. I like the results of the express car wash I had. If you are traveling to or from California and need to take a quick stop to get your vehicle cleaned up, I think it's a good location to stop by. One final note: I purchased the membership for Cobblestone for two cars, so $53 in total. I like to get my car cleaned up on average once per week, given how much sand and dust your cars will get in Arizona. If you are a regular car washer and not too picky about the results of express washing, I think Cobblestone is a pretty convenient place with fair prices.

they will take your card info and use your cause without your authorization do not come here or let…read morethem take your card to " swipe for you "

Took our Chevy equinox to the shop off Estrella pkwy in May 2026 and earlier this month of July…read more the car started running bad. Went to auto zone off Litchfield and come to find out there was not a drop of oil. Bought 3 bottles of oil and it took a whole 2 before the stick read it had anything. Now there is one thing after another going wrong Two valves were left loose!!!

Bays are open but no one is there. I think they are sitting in the restaurant next door eating…read morebreakfast. So dont go here you cant get service.

These guys always do an excellent job with my vehicles. Big shout to KC, Pierre & the entire staff…read more You guys Rock.

I've been here twice now, both times with an appointment and both times it took them 3+ hours for…read morean oil change. When I said I needed it back by a certain time as well. The brakes plus on deer valley does a much better job form my experience .

This shop is the best I have ever been too! I didn't feel pressured to buy anything! It felt like…read morethe service only took 15 minutes from the time I pulled up to the time I left! They all were in a good mood and had smiles on there faces and looked like they wanted to take care of me and most of all make sure my car is perfect! I would recommend this to anyone! Jason the manager is the best! I trust him with my car 100%!

I had a great experience today here, very quick and done right. Thanks to Kyle taking care of my…read moretires I can get back home!

I received very poor service at Jiffy Lube unit 1209. They don't have Supply to change the car's…read moreoil, in other words, a terrible store. My recommendation is that the employees be fired and the store closed, as they have no quality, no service, and no responsibility.

Pulled up to the bays, only 1 truck per bay ahead of me so i went inside & waited, the truck that…read morewas in front of me paid & left so i figure I'm next up. 5 minutes go by, 10 minutes goes by and I'm still waiting for my truck to be pulled into the open bay. After 5 more minutes I went outside, hopped in my truck and left. Sat around for 25 minutes and didn't get squat done. I highly recommend to SKIP this Jiffy Lube, the other shops aren't highly rated either.

Jaeydn & Mexicano are amazing! We are traveling from Tx to Las Vegas, back to texas. Our AC in our…read morecar went out. They helped us out big time! Great guys & hospitality passing through!

I've been to a few Super Star car washes with no issues and everyone is pretty polite and helpful…read more I needed a car wash and was near this location so I pulled in. I had a free car wash on my receipt from a previous wash I wanted to use before it expired on May 9. The receipt was a little faded which made the bar code hard to read. The car wash attendant even tried to help me by looking at it and entering it for me. But unfortunately after a two attempts he was like sorry I just can't read it, it's too faded. That's not my fault though. You could still read the part on the receipt where it says Super Star Car Wash Coupon Redeem for your FREE Clean Wash. He said sorry that's too bad, I can't read the code to enter so you have to pay. Now it's not like I couldn't pay. I just wanted my free car wash honored and it wasn't my fault the receipt was faded. That's how it printed out for me. Anyway he got annoyed, frustrated and was a little rude about it and then tried to sell me their monthly plan for unlimited washes. Like I'd buy that after his rudeness. I bought a basic wash and went on my way. Just honor the free car wash I clearly had the receipt for. Is it so hard to say, oh that's hard to read but I'll honor the free wash for you. Why be a butthead about it? Needless to say I won't be back at this location anytime soon. There's a lot of other car washes near me I can pull into instead.

I have had a membership using one of the full service locations mostly and for years. They are the…read morebest at the 99th Ave/W. McDowell location in W. Phoenix or some say Avondale location. The problem is the brushes scratch newer car lenses and paint. They build new ones and still use the brushes. The other problem is as big as they are, I can not find a phone number to talk business as a customer. I cancelled and do not intend to renew.

The car wash is good. The vacuums next to the office are very powerful…read more The staff is very friendly and helpful.

I purchased a $25 monthly membership on November 2025. I just realized that I have been getting…read morecharged twice a month that amount for the past 10 months. i went to complain about it and the manager did not do anything for me. Cancelled!!! I'm reporting you to BBB!!!

After the same well-known chain auto repair company in Surprise failed repeatedly to properly…read morerepair my 2000 Chevy Cavalier, I had it towed to Litchfield Auto Repair. My sister has been their customer for several years and has always spoken highly of them, so I decided to give them a try. Jenny Bastanchury was my service advisor and provided excellent service at every step. The car arrived shifting hard and shuddering at low speeds. Litchfield Auto Repair's mechanics quickly discovered what the large chain shop missed. A damaged transmission bracket was causing excess vibration and had been destroying my motor and transmission mounts. There were also other issues that needed attention, and the team walked me through each one clearly. Litchfield Auto Repair diagnosed excessive engine movement and rebuilt the entire engine and transmission mount set-up using modified brackets because original parts for a 2000 Cavalier are no longer available. They replaced the left front CV axle, installed a new air conditioning compressor, performed a complete R134a evacuate and recharge service, and coordinated a full transmission rebuild. Per my request, Jenny tried to source new old stock parts for the job, but in some cases, they were not available. After all the work was completed, the Cavalier drove smoother and stronger than it has in years. Their pricing was fair, their communication was clear, and the quality of their work was outstanding. Jenny and her mechanics really listened to my input and provided superior service compared with what I had experienced at other shops over the last 12 years. Although Litchfield Auto Repair is a little out of my way, I will drive the extra miles to get auto repairs I can fully trust. Please give them a try. You will not be disappointed.

When I went for a simple routine oil change, I so enjoyed coming to Litchfield Automotive Repair…read more As they completed the inspection of my vehicle, they noticed that my serpentine belt was starting to crack and gave me the option of either changing it now or coming back in at a later time. As I waited in their lobby, the oil and the belt were replaced in just over two hours. The money I paid was well worth it, as I felt satisfied and secure in my vehicle after it left the shop. While waiting in the reception area, I overheard the owners speaking with another customer. They offered to assist the other customer when they didn't have to. They were willing to go above and beyond on their own time to help the community. When you come here, you're not just a customer or a number; you become Family, and I like to see that.