I stopped by because a friend suggested this place for running shoes and insoles. I had injured my…read moreheel and decided to give it some extra care to hopefully recover quicker, so she convinced me. I was greeted and helped right away. The man who helped me was very knowledgeable and answered all my questions. He watched me walk across the room to observe my gait and made suggestions from there. I learned that my feet grew an inch and a half (yes! they keep growing well into adulthood and throughout your lifespan.) He also advised that I wear a half inch to an inch more for running shoes. (Apparently it's common for running shoes to fit on the smaller side. Plus, going up half a size gives more room for the foot to spread when it hits the ground.) He let me try the insoles and even pulled out some running shoes for me to see what they offer despite me not being in the market for them yet. I figured why not. He did all the work of fitting them on me correctly. No leaning down to put them on myself. I fell in love with the Hoka running shoes and hope to buy some new ones from them in the future. Shoe prices run from $90 to $150+. (The Hokas were roughly $150.) However, when the newest shoe is released, the previous version goes on sale. On average, you can expect to pay $100-120 for a pair of running shoes here, but you can sometimes get some for $90 with that discount. I walked out with some good insoles and a massage ball for the bottom of my feet. With tax, that cost me $52. There's also a barrel where you can discard your old shoes. I think they get donated, but I don't know for sure. I always try to add something that would make a place better, but I'm so inexperienced with shoe stores and so satisfied with my experience that I'm not sure what to add. hmm... How about getting the parking lot repaved so the dips and bumps aren't a bother. Great job. 5 stars well earned.

This business doesn't strive itself on customer service. I called in and was placed on hold for…read moremore than 5 minutes by the representative who answered the phone. I then asked for Chad (the owner) and within the first few words of me speaking in a calm manner, Chad hung up the phone in my face. This business does not strive itself on professionalism or customer service at all! I would never refer to my family or friends being treated like this.