I am so happy I found Cristina. She helped me clean up over three years of botched bookkeeping and…read moresetup my QBs for proper accounting. She helps me reconcile on a monthly basis and keeps my books clean and organized. I really appreciate her level of service. She is patient and very knowledgeable. I really enjoy working with her and I would say if you are thinking about hiring a bookkeeper. She is the one! I promise you won't be sorry.

Christina was extremely helpful and very knowledgeable. Quick responses and answered all my…read morequestions. I would definitely recommend her to anyone!

AVOID THIS SO-CALLED COMPANY AT ALL COST!…read more We trusted Taxperts with our tax preparation for several years and paid them to prepare and file our tax returns. We recently discovered that they never filed our returns from two years ago, despite being paid to do so. I only found out after contacting the IRS to resolve an issue with being charged hundreds of dollars in penalties and interest all due to Taxperts. Because of Taxperts failure to file our return, we were assessed IRS penalties and interest that we should never have had to pay. Melissa repeatedly promised to reimburse us for those penalties and interest but never followed through. After months of excuses and broken promises, we have received nothing. The IRS provides IRS Form 14157 specifically for reporting tax return preparer misconduct, and we have been forced to pursue that process. This is classified as crimal behavior. Based on our experience, I would never trust this company with my tax returns or my personal financial information. If they failed to file our return without our knowledge, it raises serious concerns about their professionalism, accountability, and the handling of sensitive client information. I would strongly encourage anyone considering this company to think twice before giving them access to your financial records.

Questionable ethics, will not be going back. Last year, I tried to make an appointment on April…read more8th. Melissa said she was fully booked but that I should upload my documents and she would have her associate review them for me. Imagine my surprise afterwards, when my invoice included a $50 "rush" fee, that was never mentioned during our initial conversation. A heads up would have been appreciated and that is exactly what I said to her, but she didn't care enough to respond. Had I been extended that courtesy, I would have still had time to go elsewhere. I never once used the words "rush", "expedite" or "hurry" and since I still had a full week before the tax deadline, there was absolutely no need for me to have made such a request. Another issue is the lack of communication. My mom had reached out and asked for assistance with some tax forms. After weeks of silence, I also reached out with a text, email and even voicemail...all were ignored. After months with no response, Melissa finally replied that she had been ill but was feeling better. I then repeated my mom's request for help and was again ignored. Never heard back from her. Who needs that kind of treatment, especially after being loyal clients for 6 years?

Diana is extremely professional and detail-oriented! I can't understand why I was doing my taxes…read morewithout her before!

From the owner: Taxes By Diana is your tax preparation service you can trust. Owned and operated by an Enrolled…read moreAgent you can be assured all you tax needs are met.

I had a great experience with Randolph Law Firm. They were professional, quick, and made me feel…read morecomfortable the entire time. They took care of everything from A to Z without any stress. Highly recommend!

Maria and Donovan Made my call very pleasant nice and also…read morestraight forward , they spoke with me over the phone If you have legal issues They are the way to go Highly recommend them

Went here because I simply did not have the energy to do my own taxes this year. Vicky did them…read morewrong and I owed $2000 to the federal government. I noticed a mistake despite having zero professional tax accounting experience. Called in to make an appointment to have my taxes amended. I was originally told that one of my banks gave me a form that was not filled out correctly when in fact, it was H&R Block who did not input into the system correctly. Made it to my appointment. Carolyn didn't know what she was doing and didn't know what she was amending even though I explained my situation to her. Thankfully, Paul was there to explain it to her. I now owe $311 to the federal government not 2K. H&R Block almost cost me 1.7k because of their mistake NOT including the fees for their services. Will not be back and I highly suggest if you had your taxes done by H&R Block you have someone else look at them to make sure everything is correct

I'll start by saying that part of this situation was my responsibility, as I initially missed a…read morerequired document. However, there were also mistakes made by this location that significantly impacted our return. My husband and I filed our taxes and were charged over $200 in preparation fees. We were expecting to receive a solid refund. The next day, we received a call informing us that a form was missing. I was told I could obtain it directly from the IRS website, which turned out to be incorrect information. After some time and effort, I located the correct form myself and submitted it to my tax preparer. Before sending it over, I specifically asked whether adding this form would affect our refund amount. I was told it would not. Unfortunately, that was not accurate. The correction ended up reducing our refund by approximately $1,300. When I requested a partial refund of the preparation fees due to the misinformation provided on two separate occasions, I was told they could not accommodate the request because they had already applied a small discount for filing the additional form. While I take responsibility for initially missing the document, I believe providing incorrect information -- especially when directly asked about the impact on our return -- reflects poor customer service. A partial reimbursement would have demonstrated accountability and goodwill. Unfortunately, that was not the case