Best service ever! I got my seatpost clamp bolt off when other places jus stripped the bolt…read more If u meed help definitely go here

Great service, excellent follow up skills and execution of a new e-bike set up. Delivery was easy…read moreto schedule and they were great at coordinating.

Went in, salespeople solid for pickup and at the cashier, or asking if I needed help multiple times…read moreas I walked through the store. People like to work here, it seems. Changing rooms are buzz for a helper. Definitely enough staffers and people who are friendly to help all over. Three staffers were talking about one pair of ski boots they sold with the wrong insoles (it was the display old blue insoles instead of the new ones) and trying to find and contact that customer to the best of their ability. Good customer service, there. Winter gear almost all out in February, so end of season and clearance sales on some items, but not others (same snow bib for women was on sale, the men's version - not on sale? guess it's about how many they've sold?). Didn't really find any ski socks of note. Some jackets on sale. And some weird jelly bean flavors. Skip the bubble tea version, they taste terrible. Bike and ski services in the back. Prices aren't too bad, so hopefully would be smooth to get service. Will bring back my bike later this year to see what they can do about a sticky lower gear.

Interesting visits.Years ago I went to the store and the staff were no where to be seen. Recently I…read morereturned, I was in to SHOP! :). A staff did ask if they could help me but they just had other things to do seemingly. I ended up being there for a a couple of hours and purchased a large amount of items. (15 full price) and becoming a 'member'.The staff that let you in the fitting room were extremely helpful. Upon returning twice to return a total of two items, the cashier staff were rude and not caring, almost disgruntled. Very odd and won't be returning here even though it is close to work. I liked and enjoyed the shopping but the staff either get heat from their corporate people (which is probably the case) or are just very unhappy. I can't imagine why outdoor loving people would be unhappy!

It all started when I brought my Bianchi to Bike Land to have it tuned up. As I walked in I was…read moregreeted by Vincent who said he would take care of my bike. I thought that would be my final run in with Bike Land but boy was I wrong. As things continued on I realized I would a bunch of other things that I would need and Vincent was there to help. He helped me order panniers and racks. He custom fit my front rack and had to send back the panniers as the company had sent the wrong ones. He took it into his own hands to order everything for me and was a huge help. I have had many negative run ins in bike stores around NJ but Bike Land was quite the opposite, Vincent is a knowledgeable positive influence ont the store and all that walks in. Just hope that he does not get snatched up by a competing bike store. Thank you Bike Land and Vincent for all your hard work on my bike, panniers and racks and anyone who has any biking issues should stop by Bike Land.

I have been using bikeland for tune ups and repairs for a number of years now. They are friendly…read moreand helpful and very competent. I trust them. Their prices are reasonable, and on one occasion, they quickly fixed an issue for no charge. The owner gave me valuable advice on where to get a trailer hitch installed. They have kept me riding. Would highly recommend.

Mike is a gem. Friendly and knowledgeable. Helped me out with my daughter's bike issues fast and…read moreefficient. Great bike shop. Thanks again.

When I stopped in for some air, since this shop is a mile from my house, the owner looked at my…read moreSpecialized bike and told me he will put me "on a more comfortable bike" suggesting that I bought a bike that I do not understand or is out of my ability. Rude? Yes. When I shopped for bikes for my kids, I bypassed the place and bought mine in Ft Lee! After 20+ years of patronage, I am never to step in there again because the owner condescends on his customers! Not everyone who rides a road bike rides 10,000 miles, but a local shop owner should not make them feel inferior when they have supported them for so many years.

Looking for bikes, equipment and accessories this is a good place to visit. The staff is friendly…read moreand knowledgeable.

Loved this place! The man running it was very cool and had a lot of knowledge about bikes. Felt…read morelike my bike was in good hands at Pedal Sports!

I Really like this chain, especially this particular store. They usually have what I'm looking for…read morein stock. While it's certainly not the biggest store they do carry a very good selection of seasonal outdoor gear. Excellent Sporting Goods, Hunting, Fishing, and Camping departments for all of your outdoor sporting activities. They have pretty decent prices on most items and always move alot of clearance through out the store. They have a great selection of hiking boots in their shoe department at very competitive prices. The customer service here is pretty good for the most part and the staff seems to want to help with your shopping needs. I can recommend this store to be a very solid 4 stars.

Horrible customer service. We had Jonathan in the shoe dept. First off you can tell he hates his…read morejob. I asked him to measure me and he refused. I asked him for suggestions on certain sneakers- he could have care less. He made it clear in front of my friends we were not a priority and he was just down right rude. If I'm gonna spend 100 + bucks I want the experience to be worth my while and to have somebody who works there that is knowledgeable. I mean, if you hate your job so much and you don't wanna measure people and you tell them to just do what's best and you can't be bothered. Why then are you working there? Such a shitty experience.. these guys need to be trained on customer service and they need to be trained on their own product. Some of them didn't even know what a tennis shoe was or a pickleball shoe was. This is a very well-versed area. People should know what they're doing, want to be there or want to learn.

My family bought a high end bike from this store and gave it to me for Christmas. I rode for 2…read moreminutes on Christmas and then stored it because there was snow on the ground for the next 4 months. Then, 10 min into the real maiden voyage, the right pedal flew off and I ate it. Also, noticed the brakes were squealing and ineffective. The lest pedal was not properly torqued. I took it back to Martys - despite the fact they put the pedals on they blamed it on the manufacturer (Trek) or me for "backpedaling" (which I didn't do). Couldn't possibly be anything Marty's did, right? And, they said my brakes need to be replaced because I stored it in the garage for 6 months. Again, not because Marty's stored it in their basement for months before selling it, right? Never again will I put safety in their hands.

Marty's employees helped me choose the best accessories and tires needed to fix up old bike. They…read morewere patient with me and showed me everything I asked for to add to my bike. Their sales people were attentive and made great suggestions. Not only with helping me pick the best accessories but also made the process quick and painless. They completed all the work in a timely fashion and the bike is great. I will continually give Marty's my business as their customer service and knowledge of their job was top notch.