In my opinion, they are the best bicycle shop in the area! As soon as you walk in the door, you…read moreare greeted by the friendly staff. They are super knowledgeable when it comes to repairs, which they can often do right on the spot. Their showroom is filled with various models of bikes and accessories. No question, they will always have my bicycle business.

I have been in here with my BFF a couple of times, she even bought her E-Bike here that she loves…read more I really wanted an E-Bike with a throttle option as I have bad knees and at time I just need to go and not peddle. So I ordered my bike online. With this being said, my bike came in and the derailleur needed adjustment and the seat on the bike was super uncomfortable. So I called and was told to bring my bike it. I rode over (just couldn't use first gear), not only did they adjust my bike in what seemed like seconds, I got a new seat and a tool kit while here. The also adjusted the front fender on my BFF's bike. We were in and out in less than 30 minutes and this included us talking a lot. I highly recommend the Bicycle House and you would be crazy if you went somewhere else.

Been a customer over the last couple of years. The men that work there are willing to share their…read moreexpert knowledge to make sure you have the right item/s for your bike. From tune ups to tires, from antique Schwin to the most modern E bikes featuring direct drive. Highly, highly recommend. Fair prices and honest quotes.

West Chester Cyclery is wonderful and the staff is incredibly helpful. My boyfriend took me to WCC…read moreto purchase my first gravel bike. They are a great local business to support and I loveeeeee my bike! @outdoorswithmandy

This was my first time at Bishop's and I must say, I really enjoyed my experience. The couple…read moremembers of the staff that I interacted with were up for a friendly chat and genuinely seemed to care. I ordered a Cannondale CX 3 from cannondale.com and had it delivered to Bishop's for assembly. They had the bike assembled, with precision, days ahead of time. They even walked out of the shop to my car with me to make sure I was happy with how it was sitting on my bike rack. They have fully earned my business.

It pains me to say this, because I'm a long-time customer. But both the merchandise and the service…read morehave declined significantly over the years to the point that I will never be going back and recommend no one else do either. Back in March, I had a tube replaced that within a couple of weeks had blown. The good thing is, since this kept happening with them, it finally taught me how to replace my own tubes. The other good thing is that I could see how cheap the Bishop's tube was quality wise compared to the tube I bought for myself on Amazon. The other good thing is that on Amazon, I also found a great digital tire gauge/pump on Amazon to help take care of future issues. I immediately realized that one source of my tube blowouts was that the rather handsomely priced tire pump/gauge I had bought at Bishops years earlier was defective/inaccurate. So my bad for over-inflating. But their bad for selling crappy merchandise at inflated bike store prices. More recently, the crank on my bike broke (left pedal fell off as the hardware gave way). Not easy getting back five miles on one pedal, but did, and took it to Bishops for repair. They replaced the crank. Less than a month later, the left crank shaft falls off, again while I'm on the bike trail. This time at least I was able to screw it back in, since I had the necessary hex tool kit and the hardware wasn't completely broken. It was still making a grinding sound, which it had done before the failure. I took it back and told them I expected it to be repaired properly. The woman said the service manager would take a look. I still haven't heard back a few hours later. But after giving them until tomorrow morning, I'll go collect the bike one way or the other, take it Montgomery Cyclery, and deal with refund issues through other channels. Regardless, my days of doing business with Bishops are over forever. This saddens me, because it is a longstanding institution, oldest continuous operating bike shop in the U.S. But, hey, I'd stop doing business with the Wright Brothers if they kept continuously messing me over as well. Stay away.

Very friendly and took extra time explaining things. Good shop. I need 85 more characters to add so…read moreI am adding this as fluff!!

I ride an older Cannondale Six-13 and thanks to a bent hanger I managed to crash my rear derailleur…read moreinto the back wheel. Jim's provided a very nice, used Campagnolo Record rear derailleur, new chain and cable, and trued the rear wheel. Bike now looks great, the total repair cost was very reasonable and just took a few days. Excellent service... until! First test ride the new derailleur fell apart leaving me stranded again. I managed to collect all the parts and returned to Jim's. Three days later bike was "fixed". Turns out the front derailleur is no longer working - with some effort I fixed that myself. And the chain is too long. I'm planning on fixing that myself too - I'm not going back to Jim's.

The service was very nice. The associate at the rental counter was courteous and very informative…read more Before leaving he went over the operation of the EBike and offered us Helmets and a lock for if we decided to stop at a restaurant on the trail. Offered up information on the best way to travel leaning Loveland. For our first time in the area he suggested the way with the best views. The bikes where we'll maintain like new. There is a great place right behind the shop to hang out after your ride. Overall great experience.

So yesterday we went into the Loveland location ( we live in Loveland just off the bike trail) my…read morehusband has his eye on a bike and wanted to see it in person and most likely purchase it . 3 men at the rear counter talking amongst themselves and on their phones and no hello or can I help you? We found the bike and looked at it and still nothing ! We walked around for a few minutes and then I said to my husband " we are leaving and taking our business else where !!

The best bike store I have ever encountered. And this was a chance encounter-- was riding GOBA had…read morea frame malfunction. Left with a new bike at no charge that they negotiated with TREK. If I didn't live on the east coast, this would be my bike shop!

Doug is the most helpful bike shop owner I have ever met. He runs a great reputable business…read more Traditionally I am not a big fan of "bike shops" in general, but Bike Wise treats me like I belong. Doug, and his employees are extremely knowledgeable and always super helpful. Thanks Guys!

I drop my bike off for front and rear brake replacement. I was issued a contractual work order for…read more$112.87. Five days later I receive a call notifying my bike is ready for pickup. At the time of pick up I was informed that additional work was performed on my bike and additional parts were installed and now I owe $244.92. (Side note the bike is five years old and I paid less than $500 for it originally). These guys tried to make me pay for work that was not approved and parts that were not indicated or approved for install. They removed their parts and I went on my way with a non-functional bike. Pictures of the invoices below.

Was in the process of buying a bike and their website said they had 2 of the models that was in the…read morelist of possibilities. Walked into the store and the guy behind the counter looked up from his phone and asked if he could help. I told him we were looking for X bicycle. He said "sorry, I don't think we have that" and immediately returned to his phone. So we looked for a bit while the kid never looked up from his phone and the two other guys in the repair counter section shot the crap. Left and went to another bike shop. There the staff was super nice and we wound up buying a mid-range bike that was not on the list. I get that you may not have the bike in stock, but people do order bikes or might buy another model.

I'm so much more comfortable on the bike now. I watched youtube videos, read blogs, bought new…read morecomponents, and tried everything to get my fit dialed at home by myself. I was so far off. Mitch got me fully dialed, taught me proper form, and gave me exercises to improve my function on the bike. I'm so much more comfortable on a bike now and can stop worrying about fiddling with the bars, seat, pedals, etc. and just ride.

The bike fitting service was great. I'm fairly new to cycling world and for me it was definitely…read moreworth the cost. It started with a warm-up on Zwift which was fun, then lead into getting on the fit bike to take measurements. Afterwards once the fit was setup Mitch dialed the bike I brought in, in. Both my comfort and power output feel much better since doing the fit. On top of all that Mitch was great and made the experience comfortable and didn't mind giving tips to a newbie like me. Couldn't recommend more!

My Wife and I went to this location with the intent to buy a couple of e-bikes, when we walked in…read morewe saw 3 older guys behind the counter (they saw us) and not one of them acknowledged us.. We were the only ones in the store, so we left after 5mins of nothing. Shameful-

Looks like a nice shop if you are into mountain bikes only. Not much help other than that could…read moreonly provide service for mountain bikes, not pleasure or e-bikes.