Very nice hotel and friendly service. Loved the veggie omlettes made to order. You can order if…read moreyou get the buffett. Rooms were clean and the bed was very comfortable.

I stayed at the Four Points by Sheraton Coral Gables for 2 nights before our cruise and then 1…read morenight after our cruise. Our flight landed at 11pm so we didn't get to the hotel until about 12am. I had alerted them in the Marriott app prior and they were very accommodating about it. Night staff that checked us in were very nice and friendly. The room was clean, if a bit small. I did not think it was odd that they only had double beds if you wanted two beds. We made due. The bathroom is very big and I appreciated the walk in shower. I despise tubs. Beds were comfortable, if again, a little small. When we checked back in for our last night, it was about 11am and our room was not ready yet. No problem, they took our bags and it was ready at around 2pm. We did have breakfast the next morning and it was pretty basic, hotel breakfast with a few hot items and a fruit bar. All in all, very little / no complaints here!

We Stayed here two night Precruise with our kids and grandkids…read more My daughter upgraded us with her status so we ended up with a gorgeous balcony room- floor to ceiling windows and we were able to watch a fireworks show the first night. The status match actually got us free breakfast, thank goodness, As it was $37 pp plus tip for breakfast. I will say, though, it was an excellent breakfast spread. And the first morning included Huevo rancheros with Cotija cheese, the usual scrambled eggs, and a variety of breakfast meats and potatoes, as well as as they have an omelette station and a lot of variety of fruits, deli meats, pastries, oatmeal, and toppings. There really is quite a big selection here. Service was excellent as well. We had a king room with a balcony with the most amazing view of downtown- the bathroom had a huge marble, shower and philosophy, products for shampoo, lotion, etc. There is also a nice bar on the first floor that has food and drink and a decent wine selection as well as sports playing on the TV so we were able to catch a couple of NCAA women's champ games We did spend an afternoon at the pool, it is a decent size with a good number of loungers. There is a counter you can go to to order drinks and food, but it was odd. There was only one person working at this counter so when they disappeared to go pick up food, a lot of people were waiting. This is an interesting set up for such a nice hotel. I will say you are in a very walkable area with tons of restaurants and shops in the vicinity so take your time to familiarize yourself. We went to Motek tonight for some wonderful Israeli food and it was fantastic. If you want, cheap eats, there is a Pollo tropical around the corner. It was very late when we arrived and we just wanted some grilled chicken and this hit the spot for about 13 bucks. Well, it's not the most convenient area to the cruise port, it is very nice here and much quieter than the Biscayne Bay area, so definitely an up level if you like Staff have been very friendly and accommodating as well

We love it here!!…read more Our room was not ready but they communicated that with us more than once and we did not mind it. The staff is very nice and we upgraded to a suite. The espresso martini was delicious and they chicken quesadilla was really good. It is also pet friendly to our surprise because have been here before and we did not know. Our doggie had a great stay too. We will be back again :)

We choose Hampton for it's friendly staff, clean rooms and basic amenities. The Coconut Grove…read morelocation had all this. Plus close to a nice mellow restuarant/bar Berries In The Grove just around the corner. They arranged shuttle to the port which was a big help. Comfortable, like your favorite shirt.

They gave me the wrong room number on check in…read more Two gas driven trucks were blocking the EV charging stations. The inoperable ice machine showed a "temporarily out of order" sign that looked like it had been posted there for a while. The lady working the breakfast buffet gave me a really dirty look when I used the sausage tongs for the potatoes (but they re the tongs right under the dish). Before you book here, please complete the ongoing tong usage quiz. I know these sound like just a bunch of complaints from a crabby guest, however, these are all 100% true and do affect the guest experience. On the good side, the room was clean (except the bathroom floor which felt a bit sticky).

Our experience at the Loew's Hotel in Coral Gables was nothing short of amazing…read more From the moment we checked in, we were greeted with kind and helpful staff members. Our room was nice and offered lovely views of the nearby downtown Miami. We chose to stay here instead of downtown due to the fact that we simply do not like it. We were pleasantly surprised with the Coral Gables area. The pool area was nice, though we weren't able to enjoy due to the rain. The gym offers a variety of different machines and allows you to get a proper workout in while traveling. The hotel offers multiple restaurants, but we enjoyed the Americana Cafe very much. It was our anniversary and they gave us free champagne to cheers with and treated us like royalty. We will definitely be back!

Disclaimer: I did not actually stay the night at the hotel, but I booked a cabana at the pool on…read moreResort Pass so I had somewhere to spend the day following my cruise. This was a great plan as I was able to have the front desk hold our bags all day while we lounged by the pool. The pool area was great with an infinity pool, hot tub, and a rooftop view of the Miami skyline. Our cabana came with 4 lounge chairs outside the cabana, and inside had a full size couch, comfy chair, small table, a TV with live channels as well as hotel movie/show offerings, a large countertop with a small fridge stocked with non-alcoholic beverages, a safe, and some storage. All the drinks in the fridge were complimentary plus we also received a large and beautiful fruit plate as well as an order of fresh made chips and guac. When I arrived, I thought the staff might be a little cold to us since we weren't actually overnight guests, but it was quite the opposite. The concierge made sure our bags got taken back to storage while we got our key cards from the desk to be able to access the pool area and use the elevators. Then he gave us a lay of the land and everything we needed to know for the day. I spoke to him that evening before we left and we has fantastic. It was the nicest weather day in a while so the pool was busy, having access to shade and our own chairs was a perfect and relaxing way to end our vacation. We also ordered a burger and fries aside from the included food and it was excellent. We thoroughly enjoyed our day of relaxation and were even able to grab a quick shower and change before heading to the airport for out 10pm flight. I believe we payed $300 for the cabana for the day plus a $50 fee to Resort Pass and it was well worth it for the convenience. I would absolutely do it again. With that being said, there were a couple things that were more of just annoyances, but didn't spoil the experience, but I feel could easily be corrected. It's a bit nitpicky, but this is a very high end and rather expensive hotel/experience so I'll share them. One was that there are two cabanas with 8 chairs between them... 4 for each as you're allowed up to 4 guests. I did have a friend that was going to stop by, but she didn't make it. Either way, there were multiple times that hotel guests came looking for open chairs and one couple ended up sitting in our chairs for a bit. Yes, we were only two people but we were initially using the two chairs further from the cabana because they were in the sun. Now we had a couple sitting right next to me on my couch getting work done on their laptop. The staff didn't notice so we had to go over to the bar and let someone know before they asked them to move. Shortly after, another couple came and took a set of chairs from the other cabana. Staff came over to let them know that the area was reserved and the couple insisted that if nobody was using them then they should be able to sit there. The couple from the other cabana then offered up the chairs, probably because they felt guilty since the couple was already sitting there. In that situation, the staff should not have allowed the guests to feel that way, you pay good money for the space and it's supposed to be somewhat private as it's set back from the rest of the chairs at the pool. All day we felt like we had to put stuff on our chairs to defend them when we paid to have them for the day. An easy fix to this would be a small sign saying that the cabanas are reserved on the way over to that area. Nobody wants to get up after they've found a seat and it puts everyone in an awkward situation. Another small thing was that it was early when we arrived... around 10:30am so I walked downstairs and went across the street for a couple coffees. When one of the servers came by to ask if we wanted our complimentary snacks yet, I said after I have coffee we will order closer to lunch time. He then politely reminded me that it was no big deal, but there was not outside food or drink allowed at the pool. That's not a problem, but everyone around the pool in the morning had coffees. The the cabana next to us had sandwiches from Sanguich and other people had whole bags of food throughout the day so if it's not a policy you enforce, why make me feel like an idiot for bringing in a coffee. They actually seemed very eager to get us to order our snacks and were confused that we wanted to not have them at the same time. Once we finished with the snacks and were finished with lunch, they never really came back to check on us. It was like getting the snacks fulfilled their obligation to the cabana or something. We were there for 9 hours and planning to have some afternoon cocktails, but decided to skip it since nobody came by for probably the last 4 hours of our visit. Sorry for the rant, just felt like sharing those things because they were a little off putting, but honestly the day was amazing and we had a great time.

Will preface my review by saying this is our bookclub's favorite place to meet! They offer happy…read morehour every day and have great cocktails and bites! The staff here recognizes us and although sometimes we come when they are very busy, they still give us the best service. The drinks are consistently good and food comes quick! I really enjoy the vibes at The Commodore. I feel like I'm in someone fancy living room with the fireplace, couches and decor. It's the perfect place to grab a drink and chat!

I went with a group of friends for happy hour and i really liked the space. It was spacious and…read morecomfy and fit all 8 of us. The servers were also very kind and attentive. The happy menu hour is great. $8 food and cocktails. I got the wings which were delicious. They were a bit spicy and came with a ranch sauce. I also got the sliders which was small like 2-3 bites. I would definitely like to come back again.

If you like history and architecture, you will enjoy your stay at The Biltmore Hotel. It was built…read morein 1926 and located in the heart of Coral Gables upscale neighborhood. Impossible to miss. This is the type of place where time slows down really calm and elegant. Loved the Mediterranean arquitecture with Italian influence. Voulted ceilings, dark wood and warm lighting. It has many ballrooms for events. I was there for a babyshower at the Danielsen Gallery perfect for smaller gatherings. The Courtyard and Fountain are beautiful. Everything feels historic and grand. The service was impeccable and extremely professional.

Beautiful buffet! Kind staff! Absolutely delicious! We will be back. The variety of seafood is…read moresecond to none.

It's a very sterile, 90's techno-looking place in grays and reds…read more The rooms have thin walls and you can hear everything from your neighbors' room. The hallway noise is very intrusive into the room as well. Very few places to store things - just two drawers under the coffee station by the sink. Not conducive to getting dressed. Weird cubby holes to the left of the bed with one small shelf and minimal closet space. No dressers or drawers in the bedroom area. The shower area has no light above it and the toilet area next to it is the only light. Too dark! The pool area is very nice looking. A big flat area with two roof covered areas for respite from the sun. the pool was not freezing apparently not heated. They have some nice offerings - a bar that serves drinks and light food options from 5 pm to midnight, a restaurant open starting at lunch. The parking valet service is efficient. Given the price, am not sure we would return as the value was not there.

I've stayed at this hotel multiple times and although I've never had any major issues during my…read morestays, the hotel seems to be falling apart. First off, only one elevator was working the entire week of my stay. No explanation from anyone, but a letter did appear on the ground floor door at my 2nd day. Secondly, my room had a toilet that would constantly run if I didn't jiggle the handle. I tried letting one of the maintenance men know, but he simply smiled at me and walked away. It is South Florida and I didn't tell him in Spanish, so maybe that's my fault. The staff is very friendly and the bar is decent. No real bourbon selection beyond the normal shelf staples. Beer selection is okay, but a few more Florida brewery selections would be nice. Parking is valet only (although I only Ubered this visit). Coffee and tea are complimentary in the morning, but the food offerings are charged to your room (so be warned).

Marriott Coral Gables Miami., how can you treat your customers this way?…read more I still can't believe this happened. On January 24, four women in our 60s and 70s arrived at the Courtyard Marriott Coral Gables for a confirmed reservation booked a month in advance through Marriott's website. We were leaving for a cruise from the Port of Miami the next morning. Instead of checking us in, we were told our room had been CANCELLED that morning because our credit card was "expired." No phone call. No email. No text. I'm a Marriott Bonvoy member. There were no rooms available throughout the city due to a marathon. After hours of trying to figure out what to do, the hotel manager called the police on us for "trespassing." Clarida the manager treated us awful. It was a mistake of the hotel not us. Yes -- four, travel-weary, senior women with nowhere to go were escorted out by police and told us we can't stay. Need to go somewhere else for night. The only option was the Miami International Airport. And get this: When I got home, I discovered the hotel had successfully charged my credit card at 5:30AM that same day. No accountability. No empathy. No returned calls from management. I've been leaving voicemails for days. Travelers cruising out of Miami -- be careful where you book. No one should start a vacation like this.

4 travel weary seniors arrive for our confirmed reservation only to be told we don't have a room…read more They lied saying my friend's card was declined. She asked what card and the manager said their policy was they couldn't say. She said I didn't receive a text, call or email. Mgr. said that's their policy. They charge for the room the morning of the reservation and if the card is declined they cancel the reservation and give the room away. No call etc. Funny my friend came home to find Marriott had charged her card that morning. I asked if we could stay in the conference room since we could not find a room anywhere. The Manager stated she didn't know if the rooms are being used and the people in charge are off on weekends so she could not find out if they were empty. She said we had to be out by 11:00 p.m. We continued trying to find lodging. At 9:14 p.m. with no warning 4 Police Officers arrive to charge us with trespassing. 4 squad cars with lights flashing. They asked for our ID's and wrote us up. They escorted out. We spent a terrible night at the Miami airport.

If you're looking for the best hotel in Miami, stop searching. Mr. C is my favorite hotel in the…read morecity and it earns every bit of that title. Before getting into the experience, let me address the two things you'll see in other reviews. 1. Yes, you do need a rental car. But this is a five star hotel and you should be arriving with one anyway. Renting a Mustang convertible through Avis runs around $200, which beats repeated Ubers to the beach and frankly adds to the experience. 2. There is a dress code at dinner. Pants and no flip flops for guys. The staff make this very clear at check in, so there are no surprises. Now for the hotel itself. The service is genuinely exceptional. I left my phone in the car at the valet and within five minutes it was delivered to my room without me ever asking. That kind of attentiveness is rare and sets the tone for the entire stay. The rooms are beautiful, the staff is warm and professional, and the pool is top tier. Speaking of the pool, the drinks are great and the views can't be beat. You also have access to the beach on 14th street and ocean drive which gives you two chairs, an umbrella and towels. Highly recommend taking advantage of this amenity too. Finally, if you have an Amex Platinum, book through FHR. The complimentary breakfast and pool drink credits make an already incredible stay feel like an even better value.

I arrived mid day, we were a total of 6. Some of the men had shorts on. We were told we could not…read moreenter because we were not dressed accordingly to there dress code. As we looked inside there were several couples dressed in shorts which is not allowed according to true dress code. As we asked we were told the couples were there since earlier in the day. All we wanted was to go in and have a drink and on to the next. We that was frowned upon. We continued to our next spot which I totally recommend called La Bodega" don't waist your time trying to spend money at Mr. C. I gave it a 1 star because there is not an option for less stars for the service. I actually felt disrespected.

We just got back from our anniversary staycation. What a gorgeous hotel and wonderful location…read more The hotel manager was absolutely the best. He made us feel so welcome upon our arrival. He upgraded our room and went out of his way to make our stay memorable. The valet (Luis) was also so professional, friendly and so helpful. Everyone actually at the hotel and restuarant were wonderful. We loved the spa services, Isabelle's (our server and hostess) and the bartender as well. We have stayed at many Ritz's but this hotel is the best in terms of Hospitality. We can't wait to come back and look forward to more anniversary trips celebrating at the Ritz!!! Thank you all so very much!!!!

This was our 3rd annual stay at The Ritz-Carlton Coconut Grove, Miami. Beautiful property and great…read morelocation, but this visit was a mixed bag for the price (~$800/night before taxes/fees) and my Lifetime Titanium Bonvoy status. We booked a City View Executive Suite about 2 months in advance and requested quiet, high-floor, non-connecting, away from elevators. Our room wasn't ready until nearly 5pm, and we were placed in Room 329 on the 3rd floor (of 7 guest floors), steps from the elevator, street-facing over the front entrance. Room was clean, but the placement didn't match our request. Isabelle's is a highlight -- excellent breakfast (eggs, sandwiches, yogurt, oatmeal, power shots). Room service exceeded expectations: the chicken soup was top 5 I've ever had. Complimentary happy hour was also great (house Chardonnay was surprisingly good). We also received a $50/day F&B credit and breakfast for two (worth noting: breakfast can run $80-$100+ for two if paying out of pocket). Big downside: noise -- late-night piped-in music (called around 2-3am), loud Commodore bar vibe, nearby construction, and 1.5 hours of drilling next door on our last day. Shout-outs to Christina Strong (front desk--proactive and empathetic), Lucas at Isabelle's, and Steve (bellman) -- all excellent. Amazing walkable area (Koko, Narbona, waterfront paths), but room placement and noise management didn't match the Ritz price tag.