This was my first time experiencing a Four Seasons and I absolutely understood the hype!…read more My Miami experience was more than I could have asked for and was unlike any other hotels I've experienced. The staff were absolutely amazing. I called front desk for one item and they sent someone immediately to assist me. Their overall service exceeded my expectations! I'm also an AMEX platinum member and valued the room upgrade and hotel credits I received. I enjoyed all of the amenities from reserving a massage (highly recommend this), to ordering room service for breakfast (which was really good), to enjoying their outdoor pool area (which had a beautiful view and cabanas). I look forward to experiencing other Four Seasons locations in the near future!

Aesthetically beautiful but very little soul. But that's what you get from a Four Seasons. Pets…read moreare allowed and they even offer a pet menu but you are allegedly not allowed to keep your dog in the room unattended. What sense does that make? It's very unfriendly and unaccommodating and illogical at these prices. Aside from that, pool is gorgeous, lobby bar fantastic with great lounge music at night and Nuna very good. It's a beautiful hotel if life finds you in the Brickell area. But for those traveling with your pets, go elsewhere. The Betsy is a very pet friendly hotel, for one. Ordered the salmon from the pet menu. It's more like a human serving, which is fine, with salmon, rice, asparagus, lettuce greens and some sort of sauce, like aoli. $20 was a fair price for it.

This is for their indulgent brunch, but I'd be willing to bet a stay here is probably just as…read moreexceptional. My gf and I stopped through here on our way out before boarding our flights later in the afternoon. If you're toting your luggage and not a hotel guest, you will have to find another hotel to store your luggage while enjoying this most decadent brunch experience. Luckily we arrived early enough to our reservations to sort that out. Reservations are a must if you don't want to wait. The restaurant is gorgeous with various spaces designed differently but keeps to the exotic Asian theme. Dining in the atrium near the water feature in the middle with stage for the musicians is where we had our experience. Olga was our server. She brought us our special beverages not available at the bar: Bloody Mary's and endless bubbly in our glasses The offerings here are more than I can name, but there is something to satisfy every craving. The favorite for me is the caviar bar. It comes with all the proper fixings on a blini with Crème fraîche. Do you need a vodka shot to go with? Yes, that's also available also at the caviar station. Fresh raw oysters, clams or shrimp cocktail is available in abundance with everything else here. The ceviche was great. I passed on all the various noodles but had to have some lamb curry and basmati rice- delicious! I had some Peking Duck and leg of lamb at the meat station. The filet mignon and lamb chops was ordered and brought to the table. The leg of lamb and filet were slightly dry but still good. The lamb chops with chimichurri sauce was amazing- nuances of vibrant flavors. Assorted fresh fruits were a colorful collection of enticements. I saw some papaya and enjoyed its fresh, sweet juiciness. I am not a dessert person but had to try the key like pie. Then of course, the matcha dessert is a sitting temptation next to the pie. So, my dessert spoils were more than intended. What the hell right? Lol That was the sweet ending to my Setai brunch. There was so much more such as bread, fried stuff, eggs, bagel station, toast etc. One can only eat so much. I stuck to enjoying my favorites. The experience is pricey but so worth it. It is truly the best brunch experience I've ever had. - better than Vegas and a cruise ship!! I always have to experience a Setai brunch whenever in Miami!

Had such a wonderful experience at The Setai Beach Club! Max was incredibly friendly, attentive,…read moreand welcoming. He made sure we were comfortable and taken care of throughout our visit. The atmosphere was beautiful, relaxing, and the service was exceptional. Max truly made the experience even better. Highly recommend!

Yummy poolside food, most places takes like microwave food but this was actually amazing. Waiters…read morewere very accommodating and made sure we had everything we needed 24/7. Loved the coconut drinks!! 4 stars because the wings were extremely dry like overcooked and hard.

Ultimately, this review is mostly moot as the hotel is planned to be demolished in May (I wish I…read morehad known this prior to booking) and that explains a lot about the property. First, the good, it's an awesome location on the southern tip of Brickell Key. The pool was wonderful and gets mostly continuous sun exposure during the day. My balcony faced west so I had sun during the afternoon as well (perfect for a tan). Honestly, I never felt like I needed to leave the resort being a pool guy. The base price room was spacious and mostly clean with a separate shower and tub. The bad- the service wasn't great here. I felt like anytime I needed something I had to ask 3-4 times before staff would remember (including freebies that were part of the room rate). The one time I asked a concierge for assistance he was super brash telling me to go talk to the front desk. The property felt old and in need of a renovation (again it's being demolished so not surprising in that context). Also, a lot of the ads for the resort promote its beach which no longer exists- it's now a model home for the condos going in. The hotel is pricey and gratuity is auto-included at 20% for everything which would be fine if the service was better and they didn't ask for additional tip on top of it. I wish I stayed here 20+ years ago because it felt like in its hay day this was a swanky hotel. Today, it's tired, on its last months, and the staff really don't seem like 5-star talent (as a benefit to the doubt most people would be unmotivated if things were shutting down too). Part of me is excited to try the new hotel whenever it opens, part of me wonders if the poor service is just part of the brand. The gym was tacky- literally they just through equipment in 6ish guest rooms with the doors propped open. Kind of funny but not 5-star hotel caliber.

Stayed for a weekend and the site right on the beach is incredible. It's also walkable to downtown…read moreKey Biscayne which is a huge plus. The gym is decent and there is a fitness instructor that comes every morning for mat pilates or yoga near the beach entrance. I could see myself returning as it feels very far from home in a good way.

This property is beautiful and was the perfect place to wind down after our 5-night cruise to the…read moreBahamas. We arrived early around 11:00 AM and were immediately greeted with a glass of prosecco. Because I'm a Platinum member, I was able to get an early check-in and an upgrade. The staff took great care of us, bringing our bags up to the room while giving us a tour of the property. Our room was a stunning 1-bedroom suite with partial ocean views. The setup directly at the beach with refreshments was beautiful, as was the pool area, and we were told the pools were heated. Now, if you've read one of my reviews before, you know I'm going to order room service, and it did not disappoint. Just a heads up, valet was $60 a night. I will absolutely be back, and a huge thank you to the staff for such a great experience!

Just finished a five day stay. We had a great time. All the buildings are integrated into one…read moreresort. Different pools, hot tubs, and relaxing areas. It is a mix of ages and people. It is clothing optional in parts but you don't have to if you don't want to. Nudity is not lewdity. Very clean place. Good food. Staff is really helpful and pleasant. Shout out to Gastón for his cappuccinos and espresso. This resort is an oasis to retreat to from the hoi poli roaming the beaches.

Robert is the best masseuse I have experienced. He knows exactly the trigger points to relieve back…read moreand neck tensions. I leave feeling so relaxed and calm. Definitely ask for Robert for best massage.

We absolutely LOVED LT STEAK!…read more What an absolute Godsend in Miami! In a row of typical run of the mill generic menus lies LT Steak. Amazing service from host, to server, to manager. Lovely people. Delicious breads, pastries, drinks, sushi, fries, chicken, and of course the star of the show- salad! LT brings packed flavor in every single dish! While we were in Miami we actually compared every restaurant to LT, and missed it. Let that speak for itself Yelpers! Cheers to classy encounters with a touch of elegance in every bite Yelpers! Xx

I had a beautiful breakfast at LT Steak & Seafood during my stay at The Betsy. The menu has a nice…read moremix of healthy and more indulgent items. While I sat in the dining room they also have lovely outdoor seating, both covered and uncovered. The morning I was there was not crowded, but the service was exceptionally slow. To help compensate, the waitress took my coffee off the bill which was thoughtful. She was also very aware of, and apologetic for, the wait time. The breakfast itself was delicious. The omelette rice and beautifully prepared with a perfect light and fluffy texture. The potatoes were crispy on the outside and soft on the inside and the greens were nicely dressed. The other food I saw being served was all equally well presented and looked delicious. Value: 3/5 (prices are steep) Service: 4/5 Ambiance: 4/5 Food: 5/5

I spent a short vacation at the Kimpton Surfcomber hotel and visited their restaurant, The Social…read moreClub. The service provided by Jennifer was fabulous! She was so hospitable, anticipatory, knowledgeable and simply wonderful at her craft. I enjoyed speaking to her as well as taking her dining recommendations. This restaurant was wonderful! Ambiance terrific, comfortable --including both indoor and outdoor dining. I will definitely visit again. Ask for Jennifer!

Let me start by saying we had a blast here! We've been here in the past, but this time we had an…read moreopportunity to have a balcony, ocean view pool suite, and I jumped on the opportunity. From the moment we arrived with check-in, getting our bags to our room, we were treated like true VIPs. Once we got to the room, we had time to change and head to the pool. The evenings were great as we were able to sit out on the balcony and relax, while at the same time being in the lobby or hitting the restaurant was always great. We took advantage of the on-site yoga classes and the beach every day while we were there. The beach area was nice, in the servers supporting the beach I felt did their best to accommodate all of the guests outside. If you're a frequent AMEX user, I would definitely recommend going through your AMEX as it really did just make a difference. The grounds were well kept the pool was clean. The staff was friendly and most importantly, we had an overall great experience. I would definitely recommend it for anybody coming to South Beach to come here, as it's centrally located and it's easily accessible to lots of other activities you may want to consider.

Stayed during busy fashion weeks. Hotel was very busy and…read morepacked with people. Services were good and hotel offers lots of free events and stuffs to do everyday. Also we were lucky to view sports illustrated fashion show from a hotel room. Most of things are all close distance and beach is walking distance. We had a good experience overall.

Booked via Amex travel and a part of Marriott Bonvoy Gold, got a lot of perks. Will explain below…read more Located in south Miami, literally by the beach front. Have adult pool and regular pool. Very windy here, so it is still cold even though we are in 73 degree weather. Valet only Spacious lobby and seating area. When we checked in, we were greeted with a very warm sweet gal. Thanked us for being a Marriott Bonvoy gold members. Since we book via Amex travel hotel collection, our room automatically upgraded, daily breakfast for 2 $40 per person, $100 credit to use for anything in the property, early check in, guarantee 4pm check out and complimentary wi-fu. And we got complimentary cocktails. On top of that, we got complimentary sparking water and 2 jars of snacks for being Marriott Bonvoy gold member. Awesome. Note: your room has complimentary bottle waters everyday, if you need more, ask concierge downstairs or your room service. Room: Very specious bedroom and bathroom. Has nespresso coffee machine, tea. Fridge and other stuff. Very odd closets in the corner, basically you need to close one closet in order to open the other one. Has iron, iron board. Has balcony with view. The w beach bag for purchase only. Hotel: 2 restaurants: the chow, Chinese restaurant, and the grove for your breakfast, lunch and dinner. Theres spa, gym, courts Scan and download their w south beach app available at the concierge as you check in to see their daily activities. There's bicycles for hotel guests to use. You can ride or walk along every where via path way . The hotel is looks nice but some doors, locks and some fixtures are damaged and broken, it looks run down. Valet parking is an independent company, so you pay them separately from Hotel, its about $65/night

Everything about this stay was amazing -- the cleanliness, upscale atmosphere, exceptional customer…read moreservice, and unbeatable location. If you're considering booking Loews Miami Beach Hotel, do it. I was torn between this hotel and 1 Hotel South Beach, but ultimately Loews was the more cost-effective choice, and I'm so glad I chose it. Are there more families with children here? Yes. But honestly, the location, beautiful pool, and being just steps from the beach made this stay 100% worth it. The convenience and overall experience were unbeatable. A special shout-out to Caitlyn, who checked us in and went above and beyond. She was truly an A-star front desk agent -- warm, professional, and genuinely welcoming. She was the cherry on top of an already incredible stay. She even went out of her way to leave us a little dessert to celebrate one of our birthdays. That level of thoughtfulness and hospitality is what makes a stay memorable. Our servers and bartenders were also polite, professional, and engaging throughout our visit. Whoever is responsible for hiring and training this team deserves recognition -- the hotel staff truly elevated the entire experience.

Loew Hotel, with its enchanting ambiance, was a favorite among my eldest cousin, who used to own a…read moreChicago art gallery. She would spend a week here during the Basel art fair. The hotel's interior was truly beautiful, featuring a grand fountain that used to be a centerpiece. However, the Thai hotel next door left no water for the fountain, giving it a rather dormat-like appearance. We would often venture outside to admire the hotel's beautiful garden, which was lit up with candles and had a stunning swimming pool outside the lounge bar. Unfortunately, the bar itself was too dark, leaving everything in shadow. Despite this, the rooftop restaurant served delicious Brazilian cuisine and had friendly customer service! We were glad we never stayed at the hotel only to visit when we could while we lived in Miami before we moved out of the country for great decades!

Fontainebleau Miami isn't just a hotel -- it's a full‑scale Miami moment. The kind of place where…read moreyou walk into the lobby and instantly feel like you've stepped into a glossy magazine spread. High ceilings, marble everywhere, and a buzz that tells you you're in the right place. What impressed me most? There's genuinely plenty to do for all ages, which is not something you can say about every Miami resort. Whether you're traveling with kids, teens, adults, or a multigenerational crew, everyone finds their lane here. The pool scene is the heartbeat of the property. Multiple pools, each with its own personality -- family-friendly areas with space to splash, quieter corners for lounging, and the high-energy spots where the music and cocktails flow. Service was dialed in across the board: fast, friendly, and always one step ahead. Rooms were spotless and stylish, with balconies that make you want to order room service just to soak in the view a little longer. Housekeeping kept everything crisp, and every request was met with that effortless "of course" attitude. Dining is another standout. From quick bites to full-on fine dining, everything was fresh, flavorful, and beautifully presented. Even the grab-and-go spots felt elevated. And if nightlife is your thing, you don't need to leave the property -- the energy here after dark is pure Miami. But if you're traveling with kids or just want a low-key night, the resort still feels comfortable and accessible. Fontainebleau nails that rare balance of iconic luxury and all-ages fun. It's bold, glamorous, and buzzing in all the right ways, yet still manages to be welcoming and easy to enjoy no matter who you're traveling with. A true Miami classic that continues to deliver. Enjoy

Horrible. Every single item or experience is an extra fee or heavily monitored, effectively killing…read moreany relaxing vibe you might want for the high, "luxury" price you pay. This is a tourist trap extraordinaire. It made me feel like I was paying to be in a place trying to extract from me, not serve me. And yes, I did complain twice to the front staff about these issues - to stony faces and lame excuses that were canned and code for "we don't care." The resort fee is $60/day (which is not made clear on Orbitz, where I booked it), yet when I went in February the pool and all outdoor facilities - which is what the resort fee pays for - closed at 6pm. We were told it closes at "sundown," even though they clearly have outdoor lights for the whole outside facility. Want to swim in the evening or night? Nope. All those pictures with the pool lit up? Not for you. And if you dare to be in the pool at 6:01, there were six staff for every one guest to tell you to get out. Seriously, we got warnings to get out at 10min to 6, 5min to 6, and at 6:00. Why every five minutes? Because a group of staff members were hovering over us, watching and waiting for the moment to kick us out. Very relaxing. You have to wear an armband everywhere you go. Staff are at every door as you go in or out - hotel to pool or pool to beach - monitoring you to produce it. Very relaxing. There is no coffee in the room, forcing you to travel across the whole huge facility (3 towers connected by long walks) to their coffee shop to pay $10 for a cup of coffee each morning. You could walk all the way back to your room, or - like me - you can try to drink it by the pool. But NO! You can't sit by the pool. Those seats and lounges require you to pay a fee, even in February when there was NO ONE there. If you don't want to pay, you can find a free lounge on the outer fringes. And if you try to sit without paying, there are staff to tell you to move immediately. Hovering, as usual. To get a lounge on the beach - in February, low season - we had to get in line to sign up for a chair and then get in a second line of 20-30 people and wait in the hot sun for an available, assigned chair and a staff person to take us there. Grab a chair and relax? Nope. It's a monitored system. When we checked out, the staff told us there were too many rooms to provide a coffee maker in each one. I guess their policy is to assume their guests are stupid.