1. The Biscuit Garden

    1. The Biscuit Garden

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    Apex, NC

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    The Biscuit Garden

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

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    1 year ago

    Amazing staff, my pups are always happy and well taken care off. They have reasonable prices, which is so rare these days. Highly recommend!

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    Trinity Animal Hospital

    Trinity Animal Hospital

    (49 reviews)

    We have had incredible experiences with Trinity for the past 6 years, first with our senior…read moreSchnoodle Everett and now with our rescue poodle Skjei! Skjei gets lots of love from all the staff, and is always happy going in and coming out, whether for an exam/procedure, daycare, or grooming. Today Dr. Killilea and Olivia were super helpful as always and made Skjei feel comfortable and happy during her exam, blood draws, etc! We've also had wonderful experiences with Dr. Romanet and all the other staff interacting with Skjei during her visits! We love having a safe and welcoming place to bring our precious girl for all her needs.

    We've taken our dogs here for years, but unfortunately, we'll now be looking for a new groomer…read more Less than 24 hours before our scheduled appointment, we were told our dogs needed additional vaccinations/medications, including Bordetella within the last six months and Drontal, before they could be seen. Our dogs have current Bordetella and Lepto vaccinations and are not regularly exposed to other dogs, but we were told their current Bordetella still wasn't sufficient because it had not been administered within six months. Most concerning was having to advocate for an exception for our nearly 14-year-old Maltese, who is in heart failure, rather than unnecessarily putting her through additional treatment simply to satisfy a grooming policy. I understand businesses establishing health and safety requirements, but changing/enforcing requirements with less than 24 hours' notice--particularly when veterinary care is involved--is unreasonable. After many years as customers, we'll be seeking grooming services elsewhere.

    Hemlock Bluffs Animal Hospital

    Hemlock Bluffs Animal Hospital

    (21 reviews)

    This practice seems to focus on training their vet techs to the highest possible level, so that the…read morevets can be in and out!! While I appreciate that the vet techs are knowledgeable and empowered, I don't appreciate that Dr. Parker listens only to what the tech relays, but doesn't take the time to have a two way conversation with the pet parent. I've had this experience more than once with more than one pet. AND, a vet tech called me stating that my dog's labs were normal, when they were actually abnormal. (Details below.) I started with Hemlock Bluffs 9 months ago, based on neighbor recommendation. I have a senior (12 y/o) and a youngster (3 y/o). Our first visit with my senior dog was AMAZING!! Dr. Blankenship (since retired) was awesome and the vet tech was very knowledgable. Next, I took my younger dog for a routine physical with Dr. Parker. The vet tech was again truly impressive! Dr. Parker, on the other hand, was in and out of the room just as quickly as possible. I've had dogs for over 30 years and my career was in healthcare. That is to say that I have reasonable expectations of balancing time. She was almost literally in and out. Fast forward, I took my senior in due to symptoms I was noticing. She's had hypothyroidism for many years. Again, the vet tech was awesome, but Dr. Parker failed to listen, spoke over me, and all but chastised me for my dog's weight (which was my concern!!!) I let that all go, knowing that what I really needed was a T4 level. In a couple days I received a phone call that my dog's T4 was normal. That made no sense to me (based on symptoms), so I asked the practice to email the lab report to me. Her T4 was "normal" for a dog who is NOT on thyroid medication, but "abnormal" for a dog who is on thyroid meds. I emailed Dr. Parker, asked for my dog's thyroid medication to be adjusted, explained the call that I had received, and received a new prescription for the proper dosage. BUT, no apology! And no mention that they take errors seriously and will work to retrain. Nothing!!! I've gone back once since. We saw Dr. Turner who is new and amazing!! She calls out her own results!! As did Dr. Blankenship. But, we'll be going elsewhere. I need to know that no matter who is covering when we have an emergency, I can count on the vet to have a conversation with me, rather than speaking at me based on what the vet tech told them.

    We used to take our dog since he was a puppy. All good until last week. We took a healthy dog to…read morehave a small lipoma removed and his teeth cleaned. What did i get back? Ashes. Why? because according to the vets there was either a seizure or a blood clot. We were kept over 35 minutes without any updates. We could at least seen him alive before he died. We are not for trashing or writing negative reviews about anyone but this one deeply hurts from the bottom of our hearts. Trust is gone. If we ever welcome another dog he will not go to this place. God Bless

    The Biscuit Garden - groomer - Updated September 2026

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