I've had several great experiences at NOVA Life Spa with various artist, and I highly recommend…read morethem all! * Jazmyn C.: I received a lash lift and tint from Jazmyn, and my lashes still look fantastic even after three weeks. Her expertise made a significant difference! - recently received the February Berry Illuminating facial it was amazing Jazmyn massages was so relaxing! * Cheyenne: For a hybrid lash extension, Cheyenne was amazing. Her light-handed approach made the experience incredibly comfortable, I practically fell asleep! * Amy F.: Amy gave me a mindful pedicure with a bright pink polish that's perfect for summer. A month later, my nails still look great! * Jayme: I had a wet set look for my lash extensions from Jayme, and it turned out beautifully. Jayme's skill and attention to detail were evident, and I'm thrilled with the results! * Alisha: I had a prenatal massage with Alisha, who provided a deeper pressure that was exactly what I needed. Her skillful technique offered excellent relief, making her a great choice for anyone seeking a more intense massage. * Amanda: I had many prenatal massages with Amanda they were really relaxing I could fall asleep! After giving birth, I had a massage with added cupping from Amanda. The cupping is now my favorite treatment, and Amanda's technique provided excellent relief from post-birth tension. * Reyna: I booked a gel manicure with Reyna before my maternity photos. She suggested a natural look with a touch of sparkle, which was perfect, and added builder to strengthen my brittle nails. The results lasted impressively well. * Felisha: Long overdue for a brow wax, I got a last-minute appointment with Felisha. She was quick, friendly, and shaped my eyebrows exactly how I wanted them. + Many More! I can type for days lol Each of these professionals has provided exceptional service, and I highly recommend them for their expertise and attention to detail! I also wanted to mention the members' lounge it is so relaxing and I love that it is available at any time during business hours, if I'm in the area I like to pop in to get a few minutes of relaxation.

My husband got us a couples massage for Valentine's Day. It was excellent! Nick was very good,…read moresuper professional, and kind. I loved how relaxing it was. I'd for sure go back!

I've been coming here for the past five years, and every visit has been an exceptional experience…read more The entire team is incredibly kind, welcoming, and talented. You truly can't go wrong with any of the massage therapists, they're all amazing!

Don't know what the Hell happened! Touch of Tranquility Massage was always my favorite massage…read moreplace ever. IF I COULD GIVE NO STARS THE LAST VISIT I WOULD. I surprised My husband with a couples massage Valentines Day morning. I won't say the masseuses names considering they were nice. My deep tissue massage started with my back however it was eventually became a painful side massage. Seriously a side massage. I was hoping it was gonna get better, but it didn't. My husband said his massage wasn't any better. He felt like he was in physical therapy and being tortured at the same time. I smiled, paid and tipped. I guess it's my personality. My husband said he will NEVER RETURN AGAIN.

Desirae is incredible masseuse. Not only did she give my tired feet and legs extra attention we had…read moregreat conversation. We could have talked for hours. Very pleasant kind knowledgeable young woman. Great vibe.

I want to begin by saying that my massage with Isabella was excellent. The service itself was truly…read morea 10/10 experience, and both massage therapists provided outstanding care. Unfortunately, my positive experience ended at checkout. Approximately four weeks ago, I booked a couples massage in person for my husband and I as part of celebrating our recent marriage in May 2026. At no point during the booking process was I informed of any pricing changes or additional fees associated with the service. They assured me that I would be able to use 2 of my credits to cover the cost of service. When checking out after our massage, I expected to use two membership credits--one for myself and one for my husband. Since my husband is not a member, I was informed that I needed to transfer one of my credits to his account for a $10 fee. While I don't necessarily agree with that policy, I accepted it. What I did not expect or agree with was to then be told that I owed an additional $20 and my husband owed an additional $90, totaling $110 in extra charges after already redeeming two membership credits for the service. My concern is not only the amount charged, but the manner in which it was handled. No customer wants to walk out of a relaxing massage and immediately be presented with over $100 in unexpected fees--especially after having already paid for the service through membership credits and tipped both therapists each $20. As a long-time member for years, I find this extremely disappointing. If there has been a price increase or surcharge associated with couples massages, that information should be disclosed clearly at the time of booking, not after the service has already been completed. I also want to make it clear that my frustration is not directed at the front desk staff. They were professional, empathetic, and did everything within their authority to try to help. They do not create the pricing policies and should not be placed in the position of delivering unexpected charges to upset customers. My concern is with ownership and management decisions that create these situations. As a small business owner myself and a licensed aesthetician in the beauty and spa industry, I understand the importance of profitability. However, I also understand the importance of transparency, customer service, and setting proper expectations. I would never surprise a client with substantial additional charges after a relaxing treatment without prior disclosure. In total, this 50-minute couples massage ended up costing approximately $400. Considering that two services were performed simultaneously in the same timeframe, I struggle to understand the justification for an additional $110 charge beyond the membership credits already redeemed. After years of loyalty to this franchise, this experience has unfortunately caused me to reconsider my membership. At this time, I intend to cancel and return to supporting independent providers whose pricing and communication practices I trust. Go see Wellness with Marie - her Instagram is @wellnesswithmarie I am requesting that a manager contact me directly to discuss this matter. I would also like a review of these charges and would appreciate either a refund or a credit applied to my account. Instead of leaving relaxed and happy, my husband and I left disappointed and pissed off. This wedding gift turned into a $400 expense and if I knew this at the time of booking, I wouldn't have done this. I look forward to hearing from management regarding a resolution.

If you choose to go here, you gotta book with Jaylynn J. I did my first facial ever w her and ended…read moreup leaving with a monthly membership. She is lovely! Very easy to talk to and very knowledgeable about not just skin, but all sorts of things we see in the beauty world today. She's helped me navigate brands and treatments to discover my best results. After 9 months of booking with her, I am finally seeing clear, glowing skin again (since getting off birth control)! Also the vibe and ambiance of this place is great. They offer sparkling wine before your appointment - I'll show up 10 mins early just to sip and relax - and during your appointment, the chairs are very comfy, the music is calming and of course Jaylynn is the best at creating a relaxing experience - she'll offer a blanket and knee bolster for added comfort; she'll use aromatherapy, deep breathing, and head / shoulder massages throughout the session to really help you decompress - I've fallen asleep many times and nothing is better than waking up from a nap with fresh skin.

Me and my mom booked to get facials together to try something new. We had booked online where the…read moreprocess is really easy. They had a special where it was $99 for your first facial (not sure if that was limited time or for always). It is good to note that even though you book online and put in your card info you are not charged until after your service! So you can also change or add any treatments you wanna experience. Because me and my mom went on Mother's Day they had little goodies out in the lobby. It was rose and some pastries from Prep and Pastry. You could also build yourself a mini flower bouquet with a table of flowers they had spread out! It was very nice to see these little extras on a special day. Overall the facility looked very clean and bright. The facial itself was very nice! It is 50minutes long and in that personal session I got a skin analysis, different cleansers, a face massage, gua sha massage, scalp massage, hydro infusion, sunscreen application, and eye cream application. Everything was so nice! And my esthetician, Drea made sure I was always comfortable. She was very great and I recommend her if you decide to book! After the facial you get a card with a recap of everything that was talked about for your skin. You get recommendations for products that could help your skin type which is nice. The only reason I gave 4 stars versus 5 is due to the regular prices of the facials. To become a member, as I understand it, is $104 dollars monthly. Plus more if you decide to get enhancements. If you can afford it, great! I've just personally seen cheaper prices elsewhere. However, I know this is a newer facility. Overall it was an amazing time with my mom and I enjoyed it all. Staff was all super sweet and amazing and the experience was so relaxing. I am very happy I got to have this experience.

Jen at 20 Volume Salon & Spa is a miracle worker and a hair whisperer. I showed up looking like a…read morerejected extra from a 90s boy band, and she turned me into something that could actually be on Instagram without shame. She cuts, colors, and strategizes your hair like she's plotting world domination--only the victims are split ends and bad dye jobs. And somehow, she does it while making you laugh so hard you snort. If your hair hasn't cried tears of joy under her scissors yet... what are you even doing? Go. Sit. Submit. Your follicles will thank you...

20 Volume Salon & Spa is a very kind and professional place. Veronica is a great stylist.read more

I had a wonderful experience with Tiffany! I got treatment for a mole. She explained the process…read moreand made it as painless as possible. I am so happy with my results!

I met with Tiffany today and had a very awkward and less than pampering experience. During my…read morechemical peel she washed my face, slapped the peel on and sent me on my way. She also got solution in my left eye which stung very badly. To make things worse she kept cracking jokes, calling me a one eye momma multiple times. Tonight I'm experiencing some blurriness in the eye she got chemicals in and I have an appointment with my optometrist on Monday. If there is damage to my eye, it is not going to be very funny. She also didn't apply the chemical peel in some areas of my face and I had to return back and have her add the peel in that specific area. Upon my arrival she stated that she had just purchased a new bottle of this specific peel because a previous customer complained that the same peel applied didn't work. She mentioned she was unaware the chemical peel had a shelf life. I left feeling uneasy and disappointed at spending over $100. I've been starring at my face all day and the only thing changing is 3 red spots on my right cheek. The rest of my face is exactly how it is any other day. There is no tightness or redness or flaking. Absolutely nothing. Needless to say, I am contacting the owner of this establishment on Monday and will expect a full refund on my Amex because ripping people off and trying to blind them is against the law. I picked this place based off of the reviews I found on Yelp. Tiffany told me that she has persuaded people in leaving reviews by offering them discounts. That's not very authentic. Edit: 5/23/17 I was looking through my past reviews and realized I never came back to let you all know that I got my money back.

Dj is so talented. I always come out so much better than when I went in…read moreVery good with color too. Been going there about one year.

I had one of the most disappointing salon experiences here. I booked a hair appointment, but…read morehalfway through my color the stylist got sick and I had to leave with my hair unfinished. Later, the salon called to apologize and offered me a "complimentary 30-minute facial" as a gesture of goodwill. When I arrived for the facial, I waited 30 minutes, only for the esthetician to tell me it was an 8-minute facial. I've never even heard of such a thing. She wiped my face with cleanser, put on some moisturizer, and that was it. Definitely not a 30-minute facial as promised, and certainly not an adequate apology for the inconvenience of leaving with half-colored hair. This was a terrible experience overall -- no accountability, no professionalism, and no follow-through on their word. I would not recommend this salon to anyone who values honesty or quality service.

Receptionist was shorthanded the day I was in but very friendly and apologized for the wait. My…read morestylist Denise took me in as soon as I arrived even tho I was very early. I have been to Denise many times and appreciate the outstanding way she cuts and styles my hair. In fact I followed her from her previous employment at Tony and Guys to Revive because she knows just how to style and cut my hair. I intend to use the manicurist Denise recommended to me at Revive the next appointment in 6 weeks. I may also use other services at the salon in the future.

Terrible service. A new client to the salon, I had a 3:15 appointment for a cut and color and at…read more4:15 I left in frustration as I was still in the waiting room. The salon director attempted to make it right by offering a free massage to make up for it, but I was less than inclined to accept. Very disappointed. I wouldn't bother.

This place gives amazing massages for an amazing price. It's no frills , get down to business, but…read moreclean, relaxing and do an amazing job. I would have given this place 5 stars , but there are a few things that lowered that. 1st my massage therapist, whom was great, was obviously smoking right before he saw me. The smell of cigarette smoke was definitely a turn off and took me out of the moment. The other thing is it's a bit noisy in the room. This may be something they don't have control over , but you can hear the employees in the back room and noise from the business next door. The employees were definitely not being loud and being very respectful, but you could definitely hear them. Maybe turn up the music a bit? However all in all , an hour foot and head massage for $45 is incredible!

I have been going here for over 15 years and never had such a bad experience than now. The massage…read morewasn't worth any money but we paid. I told her multiple times I'm going to go get cash for a tip at sprouts. While walking to Sprouts they chased us down yelling about the tip. I told them again I am getting cash. When I got the cash they didn't even care. I'm sorry I will NOT go here ever again!

I purchased a Groupon for three IPL sessions with Giovanni Medspa. When I later attempted to…read moreschedule my appointments, I discovered that my Groupon had already been marked as redeemed by the merchant, despite the fact that I have never visited the facility or received any services!! It seems this is something they are doing frequently based off other reviews. This raises serious concerns about their business practices, they are redeeming vouchers prematurely and collecting payment without providing the corresponding treatments. Additionally, I have been unable to reach anyone by phone to address this issue. I will reverse the charge and report to Groupon. Overall, this has been a very disappointing experience, and I would advise others to proceed with caution.

Took a lgbtqia+ friend to get their first neurotoxin injections. Found these folks via Groupon &…read morebought their Dysport lip flip & a separate chunk of units Dysport for a bday gift. Located on the street side of a mini shopping area, I was pleased to find the lobby & check-in area were bright, airy & spotless. A few pieces of tasteful marketing material & a cheerful greeting from the staff made us both feel welcome. We were taken back to the treatment room on time & the nurse did the series of pretty painless injections with little to no bruising. RN injector seemed slightly flustered but was still professional & did a nice job. My friend has been quite happy with the results & plans to return for more stuff. Too bad it's quite a drive from Tucson, but still totally worth it. No problems redeeming or scheduling & it made for a fun gift. Will be sure to buy some treatments for me next time!